Southeastern (train operating company)

Last updated

Southeastern
Southeastern-toc-logo-light.svg
375608 (1P18) and 377518 (1B90) to London Victoria (36993102940).jpg
Overview
Franchise(s) South Eastern
Main region(s) Greater London, South East England
Fleet size
Stations called at180
Stations operated164
Parent company DfT OLR Holdings
Reporting mark SE
Dates of operation17 October 2021 (2021-10-17)17 October 2027 (2027-10-17) [3]
Predecessor Southeastern (Govia)
Other
Website www.southeasternrailway.co.uk OOjs UI icon edit-ltr-progressive.svg
Route map
Southeastern TOC route map 2010.svg

SE Trains Limited, [4] trading as Southeastern, is a British train operating company owned by DfT OLR Holdings for the Department for Transport, [5] that took over operating the South Eastern franchise in South East England from privately owned London & South Eastern Railway (which also traded as Southeastern) on 17 October 2021.

Contents

History

During September 2021, the Department for Transport (DfT) announced it would be terminating the South Eastern franchise then-operated by the Govia-owned Southeastern as a result of revenue declaration discrepancies involving £25 million of public money were discovered. [6] [7] [8] On 17 October 2021, an operator of last resort (OLR), SE Trains Limited, took over operations under the Southeastern brand; at the time, the DfT stated the OLR would manage the franchise for a six-year period, the end-date being set as 17 October 2027. [3]

Southeastern has been one of several train operators impacted by the 2022–2023 United Kingdom railway strikes, which are the first national rail strikes in the UK for three decades. [9] Its workers are amongst those who are participating in industrial action due to a dispute over pay and working conditions. [10] These actions have let to Southeastern occasionally being unable to provide a full service level, and due to the often abrupt nature of the industrial action, which has included overtime bans and strikes, has sometimes not been able to arrange for rail replacement buses in time. [11] [12]

On 1 June 2023, both e-scooters and electric skateboards were banned from being carried onboard Southeastern trains; the reason for the ban was that the lithium-ion batteries that power these compact vehicles posed a fire safety risk. Most electric bicycles may still be taken onboard however. [13] Over the summer of 2023, Southeastern opened multiple new secure cycle hubs at railway stations across Kent as part of wider efforts to making its stations more accessible to cyclists. [14] These additions came amid a £4.4 million station improvement programme covering both Kent and south east London headed by both Southeastern and Network Rail. [15]

During late 2023, Southeastern introduced digital season tickets, referred to as sTickets, enabling customers to purchase and store season tickets on their smartphones. They can be bought through Southeastern's website as well as its mobile application, incorporates anti-fraud measures, and is valid for travel across south-east London, Kent, and East Sussex. [16] Several other fare changes were made around this time, including the abolition of super off-peak tickets and various price rises. [17] Around the same time, Southeastern scrapped its plans to close many of its manned ticket offices across its network. [18] [19]

Overview

Southeastern serves the main London stations of Charing Cross, Waterloo East, Cannon Street, London Bridge, St Pancras, Victoria and Blackfriars. The network has route mileage of 540 miles (870 km), [5] covering 180 stations, [5] 164 of which it manages. [20]

Routes

Upon its takeover of the franchise, Southeastern initially operated the same routes and services as its predecessor. During December 2022, a new timetable was introduced that reportedly aimed to reduce congestion, improve reliability and better match demand following the COVID-19 pandemic. [21] One year later, it was announced that Southeastern was to put on an addition 100 trains per week as a result of timetable changes based on customer feedback and travel pattern analysis across Kent, East Sussex and south-east London. [22] [23]

Several parties have called for the transfer of Southeastern's metro services to Transport for London (TfL). [24] Prior to the OLR taking over operations, TfL itself had announced its intention to take over the London suburban parts of the franchise and integrate them into a wider metro network. [25] [26] Officials such as the Mayor of London Sadiq Khan have publicly supported this move. [27] [28]

As of December 2023, the weekday off-peak service pattern, with frequencies in trains per hour (tph), is: [29]

High Speed 1 [30]
RoutetphCalling at
London St Pancras International to Faversham 1
London St Pancras International to Ramsgate via Faversham1
London St Pancras International to Ramsgate via Dover Priory 1
London St Pancras International to Margate via Canterbury West 1
Chatham Main Line [31]
RoutetphCalling at
London Victoria to Ramsgate via Faversham 1
London Victoria to Dover Priory via Faversham1
London Victoria to Gillingham 1
Sittingbourne to Sheerness-on-Sea 1
Maidstone Line [32]
RoutetphCalling at
London Victoria to Ashford International via Maidstone East 1
London Charing Cross to Maidstone East (semi-fast)1
South Eastern Main Line [33]
RoutetphCalling at
London Charing Cross to Dover Priory 1
London Charing Cross to Ramsgate via Canterbury West 1
Hastings Line [34]
RoutetphCalling at
London Charing Cross to Hastings (stopping)1
London Charing Cross to Hastings (semi-fast)1
  • Waterloo East, London Bridge, Orpington, Sevenoaks, Tonbridge, High Brooms, Tunbridge Wells, Wadhurst, Battle, St Leonards Warrior Square
Medway Valley Line [35]
RoutetphCalling at
Strood to Paddock Wood via Maidstone West 2
Metro - North Kent Line [36]
RoutetphCalling at
London Cannon Street to London Cannon Street via Greenwich and Woolwich Arsenal (clockwise)2
  • Services continue to/from London Cannon Street via Bexleyheath (see below).
London Cannon Street to Gravesend via Lewisham and Woolwich Arsenal2
Metro - Bexleyheath Line [37]
RoutetphCalling at
London Cannon Street to London Cannon Street via Bexleyheath (anticlockwise)2
  • Services continue to/from London Cannon Street via Woolwich Arsenal and Greenwich (see above).
London Victoria to Dartford via Bexleyheath2
London Charing Cross to Dartford via Bexleyheath1
  • Waterloo East, London Bridge, Lewisham, Blackheath, Kidbrooke, Eltham, Falconwood, Welling, Bexleyheath, Barnehurst
Metro - Sidcup Line [38]
RoutetphCalling at
London Charing Cross to Dartford via Lewisham and Sidcup 2
London Charing Cross to Gravesend via Sidcup2
Metro - South Eastern Main Line [39]
RoutetphCalling at
London Cannon Street to Orpington via Grove Park 2
London Charing Cross to Sevenoaks via Grove Park2
Grove Park to Bromley North (branch line)2 Sundridge Park
Metro - Hayes Line [40]
RoutetphCalling at
London Charing Cross to Hayes 4
Metro - Chatham Main Line [41]
RoutetphCalling at
London Victoria to Orpington via Beckenham Junction 2

Rolling stock

At the commencement of operations, Southeastern retained the same electric multiple units as its predecessor. It promptly launched a refurbishment programme covering most of its existing rolling stock; £27 million alone was allocated to the refurbishment of its 29 Class 395 Javelin high-speed trains. [42] [43] By May 2013, Southeastern had reportedly completed work on half of its 112-strong Class 375 Electrostar fleet under a £10 million upgrade programme; internal changes included the addition of new USB ports, at-seat electrical sockets, LED lighting, and energy meters. [44]

The previous franchisee had finalised a leasing arrangement for the entire Class 707 fleet and was in the process in the process of launching the type into service when the OLR took over. [45] [46] Southeastern has continued this deal, thus the remainder of the 30 Class 707s shall enter service as they are released by South Western Railway. [2]

Various initiatives have been explored to improve train performance and capabilities and effectiveness. Southeastern formed a team with Siemens Mobility and Eversholt Rail to jointly develop a fully automated vehicle inspection system to inspect its vehicles; this technology, which uses numerous high sensitivity cameras and optical laser sensors, is to be first used at the operator's Ramsgate depot, and will be active from 2025. [47]

Southeastern has also examined the prospects for replacing older portions of its train fleet. In November 2022, the operator launched the process of procuring new trains via the issuing of a tender. Southeastern has sought between 350 and 640 new carriages for its services; these are projected to be introduced sometime during the mid-2020s. [48] [49]

Current fleet

FamilyClassImageTypeTop speedNumberCarriagesRoutes operatedBuilt
mphkm/h
Bombardier Electrostar 375/3 375301 Strood to Paddock Wood 2T48 at East Farleigh (20997218129).jpg
375614 Dover Priory to Victoria at Denmark Hill 2K52 (34029052932).jpg
EMU 100160103Main line routes19992005
375/6 304
375/7 15
375/8 30
375/9 27
Southeastern Class 375-7-8 SE Refurb.png
376 376033 in South East London.JPG 75120365Metro routes2004–2005
Southeastern Class 376.png
377/5 Southeastern 375501 at Victoria.jpg 100160234Main line routes20082009
Southeastern Class 377-5.png
Hitachi AT300 395 Javelin 395023 at Dover Priory.jpg 140225296 High Speed 1 services20072009
Hitachi Class 395.png
Networker 465/0 20200916 Southeastern 465152.jpg 75120504Main line and metro routes19911994
465/1 47
465/9 24 [1]
Southeastern Class 465.png
466 Charing Cross morning (48786460742).jpg 30 [1] 2Main line and metro routes19931994
Southeastern Class 466.png
Siemens Desiro 707 City Beam 20220519 Southeastern 707026.jpg 10016028 [2] 5Metro routes20152018
SE Class 707.png

Past fleet

In May 2022, two Class 377/1 units were transferred from Southeastern back to Southern. [50]

FamilyClassImageTypeTop speedNumberCarriagesRoutes operatedYear withdrawn
mphkm/h
Bombardier Electrostar 377 377163 to Maidstone East - 47851388292.jpg EMU 10016024Main line routes2022
Southern Class 377-1-4.png

Related Research Articles

National Rail (NR) is the trading name licensed for use by the Rail Delivery Group, an unincorporated association whose membership consists of the passenger train operating companies (TOCs) of England, Scotland, and Wales. The TOCs run the passenger services previously provided by the British Railways Board, from 1965 using the brand name British Rail. Northern Ireland, which is bordered by the Republic of Ireland, has a different system. National Rail services share a ticketing structure and inter-availability that generally do not extend to services which were not part of British Rail.

c2c British train operating company

c2c is a British train operating company owned by Trenitalia that operates the Essex Thameside railway contract. It manages 25 stations and its trains call at 28. c2c provides commuter services from its London Fenchurch Street terminus to parts of East London and south Essex along the London, Tilbury and Southend line. At weekends it also operates from London Liverpool Street.

<span class="mw-page-title-main">Southern (Govia Thameslink Railway)</span> British train operating company

Southern is the brand name used by the Govia Thameslink Railway (GTR) train operating company on the Southern routes of the Thameslink, Southern and Great Northern franchise in England. It is a subsidiary of Govia, a joint venture between transport groups Go-Ahead and Keolis, and has operated the South Central franchise since August 2001 and the Gatwick Express service since June 2008. When the passenger rail franchise was subsumed into GTR, Southern was split from Gatwick Express and the two became separate brands, alongside the Thameslink and Great Northern brands.

<span class="mw-page-title-main">Lewisham station</span> Docklands Light Railway and National Rail station

Lewisham is an interchange station in Lewisham, south-east London for Docklands Light Railway (DLR) and National Rail services.

<span class="mw-page-title-main">Dartford railway station</span> Railway station in Kent, England

Dartford railway station serves the town of Dartford in Kent, England. It is 17 miles 12 chains (27.6 km) down the line from London Charing Cross. Train services from the station are operated by Southeastern and Thameslink. Southeastern also manages the station. Dartford is a major interchange station in the North Kent region of the Southeastern network. Ticket barriers control access to the platforms.

A train operating company (TOC) is the term used on the railway system of Great Britain for a railway undertaking operating passenger trains under the collective National Rail brand. TOCs have existed since the privatisation of the network under the Railways Act 1993.

<span class="mw-page-title-main">Eden Park railway station</span> National Rail station in London, England

Eden Park railway station serves Eden Park in the London Borough of Bromley in south east London, in Travelcard Zone 5. It is therefore possible to use an Oyster card at the station. It is 12 miles 34 chains (20.0 km) down the line from London Charing Cross. The station and all trains serving it is operated by Southeastern on the Hayes line. The trains are electric, powered by a third rail.

<span class="mw-page-title-main">West Wickham railway station</span> National Rail station in London, England

West Wickham railway station serves West Wickham in the London Borough of Bromley. It is located in Southeast London and is in Travelcard Zone 5. It is 13 miles 19 chains (21.3 km) down the line from London Charing Cross.

<span class="mw-page-title-main">Sevenoaks railway station</span> Railway station in Kent, England

Sevenoaks railway station is a railway station on the South Eastern Main Line in England, serving the town of Sevenoaks, Kent. It is 22 miles 9 chains (35.6 km) down the line from London Charing Cross and is situated between Dunton Green and Hildenborough stations. Trains calling at the station are operated by Southeastern and Thameslink.

<span class="mw-page-title-main">Southeastern (train operating company, 2006–2021)</span> Former train operating company in South East England

London & South Eastern Railway Limited, trading as Southeastern, was a British train operating company owned by Govia that operated passenger rail services in South East England. It was the key operator of commuter and regional services in South East London and Kent, and also served parts of East Sussex.

<span class="mw-page-title-main">South Eastern franchise</span>

The South Eastern franchise, also known as the Integrated Kent franchise, is a railway franchise for the provision of passenger services between London and Kent in South East England.

<span class="mw-page-title-main">Greater Anglia</span> British train operating company owned by Abellio

Greater Anglia is a British train operating company owned as a joint venture by Transport UK Group and Mitsui & Co. It operates the East Anglia franchise, providing the commuter and intercity services from its Central London terminus at London Liverpool Street to Essex, Suffolk, Norfolk and parts of Hertfordshire and Cambridgeshire as well as many regional services throughout the East of England.

<span class="mw-page-title-main">Govia Thameslink Railway</span> British train operating company

Govia Thameslink Railway (GTR) is a train operating company that operates the TSGN rail franchise in England. Within the franchise, GTR runs trains under the sub-brands Thameslink, Great Northern, Southern and Gatwick Express. GTR is a subsidiary of Govia, which is itself a joint venture between the British Go-Ahead Group (65%) and French company Keolis (35%).

<span class="mw-page-title-main">Arriva Rail North</span> Former British train operating company

Arriva Rail North, branded as Northern by Arriva, was a train operating company in Northern England which began operating the Northern franchise on 1 April 2016 and inherited units from the previous operator Northern Rail. A subsidiary of Arriva UK Trains, Northern was the largest train franchise in the United Kingdom in terms of the size of the network and the number of weekly services run. Its trains called at 528 stations, about a quarter of all stations in the country; of these stations 476 were operated by Northern. On 1 March 2020, Arriva Rail North Limited ceased to operate and all operations were handed to HM Government's Operator of Last Resort.

<span class="mw-page-title-main">British Rail Class 707</span> Electric multiple unit train built by Siemens

The British Rail Class 707 Desiro City is an electric multiple unit passenger train. Siemens Mobility built 30 five-carriage sets, initially leased by South West Trains. SWT's franchise successor South Western Railway began phasing them out from September 2021. Twenty-eight sets are now in service with Southeastern having been transferred from South Western Railway by late 2023, with two sets remaining at South Western Railway.

<span class="mw-page-title-main">London North Eastern Railway</span> British train operating company

London North Eastern Railway (LNER) is a British train operating company. It is owned by DfT OLR Holdings for the Department for Transport (DfT). The company's name echoes that of the London and North Eastern Railway, one of the Big Four companies which operated between 1923 and 1948.

<span class="mw-page-title-main">East Midlands Railway</span> Transport company operating the East Midlands rail franchise

East Midlands Railway is a British train operating company owned by Transport UK Group, and is the current operator of the East Midlands franchise.

<span class="mw-page-title-main">Northern Trains</span> Train operating company in Northern England

Northern Trains, trading as Northern, is a British train operating company owned by DfT OLR Holdings for the Department for Transport (DfT), after the previous operator Arriva Rail North had its franchise terminated at the end of February 2020.

<span class="mw-page-title-main">Transport for Wales Rail</span> Welsh train operating company

Transport for Wales Rail Limited, branded as Transport for Wales and TfW Rail, is a Welsh publicly owned train operating company, a subsidiary of Transport for Wales (TfW), a Welsh Government-owned company. It commenced operations of the day to day services of the Wales & Borders franchise on 7 February 2021, as an operator of last resort, succeeding KeolisAmey Wales.

<span class="mw-page-title-main">DfT OLR Holdings</span> Holding company for UK government-owned railway operators

DfT OLR Holdings Limited (DOHL) is a holding company established by the Department for Transport in the United Kingdom to act as operator of last resort for rail franchises that are nationalised.

References

  1. 1 2 3 Russell, David (May 2024). "GTR to lease Class 379s from Porterbrook". Units. Rail Express . No. 336. p. 22.
  2. 1 2 3 "SWR keeps last two '707s'". Modern Railways . No. 903. December 2023. p. 87.
  3. 1 2 "Service Contract South Eastern" (PDF). Department for Transport. 16 October 2021. Retrieved 6 March 2023.
  4. "SE Trains Limited". Companies House . Retrieved 25 October 2021.
  5. 1 2 3 "Company information - Facts, figures and future plans from Southeastern, the rail network linking London with Kent and parts of East Sussex". SE Trains Ltd. Retrieved 26 December 2022.
  6. "Southeastern stripped of franchise over undeclared funding". BBC News. 28 September 2021.
  7. "Government to take over Southeastern after serious breach of franchise". The Guardian . 28 September 2021.
  8. "British government takes over Southeastern franchise following franchise breach". International Railway Journal. 28 September 2021.
  9. "Rail strike: RMT union votes for national action". BBC News . 24 May 2022. Retrieved 24 May 2022.
  10. "The dates of the train, Tube and bus strikes this week, and how services will be affected". inews.co.uk. 20 June 2022. Retrieved 24 June 2022.
  11. Smith, Roger (23 August 2023). "Southeastern announces effect on services due to RMT and ASLEF strikes". railadvent.co.uk.
  12. Fradgley, Emma (5 December 2023). "Southeastern strikes: No trains to run as ASELF workers strike". newsshopper.co.uk.
  13. Fradgley, Emma (19 May 2023). "Southeastern trains to ban e-scooters and e-skateboards". newsshopper.co.uk.
  14. Smith, Roger (3 September 2023). "Southeastern opens new secure cycle hubs at six Kent railway stations". railadvent.co.uk.
  15. May, Tiana (28 March 2023). "£4.4 Million Station Improvement Project to Enhance Southeastern Network". railway-news.com.
  16. Bailes, Kathy (14 December 2023). "Southeastern introduces digital season tickets". theisleofthanetnews.com.
  17. Wilson, Chris (5 December 2023). "Train passengers in the southeast could be hit with higher rail fares after super off-peak tickets axed". The Independent.
  18. Chamberlain, Darryl (5 July 2023). "Southeastern targets SE London stations for mass ticket office closures". greenwichwire.co.uk.
  19. Davison, Emily (2 November 2023). "Southeastern ticket office closure plans scrapped". newsshopper.co.uk.
  20. "Explore our network - Take some time to check out our route map and plan your next trip". SE Trains Ltd. Retrieved 26 December 2022.
  21. "December 2022 Timetable Changes". Southeastern. Retrieved 11 December 2022.
  22. Fuller, Christian (11 December 2023). "Southeastern introduce 100 additional trains per week". BBC News.
  23. Booth, Janine (8 November 2023). "Southeastern to run more trains, but admits this is not enough". railadvent.co.uk.
  24. Entwistle, Alexander (2 March 2023). "TfL urged to take over Southeastern metro service". eastlondonlines.co.uk.
  25. "Transport Secretary and Mayor set out vision for rail travel across London and the south east". gov.uk. 21 January 2016.
  26. "TfL to control all London commuter services and new metro network". Rail Technology Magazine. 21 January 2016. Archived from the original on 28 January 2016. Retrieved 22 September 2018.
  27. Gillett, Francesca (7 December 2016). "Sadiq Khan hits back after government blocks plan for TfL to take over suburban rail services". Evening Standard. London. Archived from the original on 17 August 2017. Retrieved 22 September 2018.
  28. Mason, Rowena (7 December 2016). "Rail letter leak: Chris Grayling accused of putting politics over people". The Guardian.
  29. "Train Timetables". Southeastern. Retrieved 22 May 2023.
  30. "Timetable 8: High Speed Lines". Southeastern. Retrieved 10 December 2023.
  31. "Timetable 2: London to the Medway Towns, Sittingbourne, Sheerness, Faversham, Ramsgate and Dover". Southeastern. Retrieved 11 December 2022.
  32. "Timetable 3a: London to Ashford via Maidstone East". Southeastern. Retrieved 11 December 2022.
  33. "Timetable 1: London to Dover and Ramsgate via Tonbridge and Ashford". Southeastern. Retrieved 11 December 2022.
  34. "Timetable 4: London and Sevenoaks to Tonbridge, Tunbridge Wells, Battle and Hastings". Southeastern. Retrieved 11 December 2022.
  35. "Timetable 3b: Tonbridge, Paddock Wood and Maidstone West to Strood". Southeastern. Retrieved 11 December 2022.
  36. "Timetable 5a: London to Dartford, Gravesend and the Medway Towns via Woolwich". Southeastern. Retrieved 18 December 2022.
  37. "Timetable 5b: London to Dartford via Bexleyheath". Southeastern. Retrieved 21 May 2023.
  38. "Timetable 5c: London to Dartford and Gravesend via Sidcup". Southeastern. Retrieved 18 December 2022.
  39. "Timetable 6b: London to Bromley North, Orpington and Sevenoaks via Grove Park". Southeastern. Retrieved 18 December 2022.
  40. "Timetable 6a: London to Catford Bridge, Elmers End and Hayes". Southeastern. Retrieved 18 December 2022.
  41. "Timetable 7: London to Bromley South, Orpington and Sevenoaks via Herne Hill". Southeastern. Retrieved 18 December 2022.
  42. "First Southeastern '395' returns after interior refurbishment". railmagazine.com. 28 August 2023.
  43. Griffiths, Rhys (14 August 2023). "Southeastern reveals refurbished high-speed train as part of £27 million investment in fleet". kentonline.co.uk.
  44. Wilcock, Rich (16 May 2023). "Southeastern Trains hit halfway point in mainline fleet upgrade". railtechnologymagazine.com.
  45. Clinnick, Richard (20 April 2020). "Southeastern signs deal to lease unwanted Class 707s". Rail Magazine. Peterborough: Bauer Consumer Media. Archived from the original on 19 October 2020. Retrieved 29 January 2021.
  46. "Brighter, fresher, smarter new City Beam trains enter service in South East London and North Kent". Newcastle upon Tyne: London & South Eastern Railway. 27 September 2021. Archived from the original on 27 September 2021. Retrieved 27 September 2021.
  47. Budgen, Emily (27 October 2023). "Southeastern Rail Teams with Siemens Mobility and Eversholt Rail". globalrailwayreview.com.
  48. "And Maintenance Support for New Rolling Stock for Southeastern [Tender Notice]". bidstats.uk. Retrieved 10 November 2022.
  49. Smith, John (10 November 2022). "Southeastern could see new trains as tender for hundreds of carriages issued". fromthemurkydepths.co.uk. Retrieved 10 November 2022.
  50. "Units numbers 377 163 and 377 164 transfer from Southeastern to Southern exact dates. - a Freedom of Information request to SE Trains Limited". WhatDoTheyKnow. 13 December 2022. Retrieved 21 July 2023.
Preceded by Operator of South Eastern franchise
2021 – 2027
Succeeded by
Incumbent