Arrowhead Transit | |
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![]() Arrowhead Transit bus in Virginia, Minnesota | |
Overview | |
Locale | Northeastern Minnesota |
Transit type | Bus |
Daily ridership | 1,200 |
Annual ridership | 500,832 (2024) |
Key people | Brandon Nurmi |
Headquarters | Gilbert, Minnesota |
Website | arrowheadtransit.com |
Operation | |
Number of vehicles | 258 |
Arrowhead Transit is a public transportation system serving ten counties in northeastern Minnesota. Established in 1974, the system is operated by the Arrowhead Economic Opportunity Agency (AEOA), a nonprofit community action agency. Services include fixed-route buses, Dial-A-Ride, inter-county commuter routes, and a volunteer driver program. [1]
Arrowhead Transit was launched in 1974 to provide transportation for older adults in rural communities. AEOA, its parent organization, was formed in 1965 under the Economic Opportunity Act. In the following decades, Arrowhead Transit expanded its services to include the general public.
In 1979–1986, Arrowhead Transit participated in the formation of the National Association for Transportation Alternatives, which later became the Community Transportation Association of America. [2]
In 1989, the agency established a regional headquarters in Gilbert, Minnesota. A facility in Grand Rapids was added in 1994. [3]
In 2008, Arrowhead Transit launched the "Rural Rides" program to support transportation access for low-income workers. A new facility was also opened in International Falls. [4]
In 2011, Arrowhead Transit began service in Pine County, its eighth county. [5]
In 2013, Arrowhead Transit introduced a single toll-free dispatch number to consolidate scheduling services across all counties. [6]
In 2016, the agency added a scheduled Tuesday route between Grand Marais and Duluth, expanding service options along the North Shore. [7]
In 2017, the Minnesota Department of Transportation awarded approximately $2.4 million to Arrowhead Transit to support Dial-A-Ride service expansion in Hermantown, Cook, and International Falls. [8]
In 2020, Arrowhead Transit participated in the Federal Transit Administration’s Integrated Mobility Innovation program, piloting an on-demand volunteer driver service in the Duluth and Hermantown areas. [9]
In 2021, the agency began operating in Isanti and Chisago counties, taking over services previously managed by Heartland Express. [10]
In May 2022, Arrowhead Transit began coordinating with the goMARTI autonomous shuttle pilot in Grand Rapids to maintain integration with existing bus routes. [11]
In early 2023, Arrowhead Transit reported more than 27,000 rides provided in International Falls and over 2 million miles driven system-wide. [12]
In 2024, Arrowhead Transit assumed transit operations in Hibbing, Minnesota following the closure of Hibbing Area Transit. The transition included expanded hours, the addition of Sunday service, and new intercity routes. [13] [14]
In May 2025, Arrowhead Transit added a scheduled route known as the “Boundary Waters Loop,” linking Ely and Virginia. [15]
In May 2025, the agency supported local emergency planning efforts during the Jenkins Creek Wildfire in northern St. Louis County. [16]
In June 2025, Arrowhead Transit launched a comprehensive redesign of public transit services in Chisago and Isanti counties. [17]
Arrowhead Transit provides a variety of public transportation services tailored to rural and small urban areas in northeastern Minnesota:
Dial‑A‑Ride is a reservation-based, curb-to-curb service. Riders must call at least one hour in advance to schedule a trip. Service is offered within the limits of the following cities: [18]
Fares are $3.00 per one-way trip, with monthly passes and ticket books available. [19]
Fixed-route services operate in municipal areas such as Hibbing, Virginia, and Grand Rapids, based on scheduled stops and hours. [20]
These routes connect towns across counties, typically with $5 one-way fares and season passes available. [21] [22] Notable routes include:
This service supports non-emergency transportation (e.g., medical visits), staffed by volunteer drivers reimbursed at federal mileage rates. It operates in multiple areas, including Cambridge, Duluth, Hermantown, Grand Marais, Hibbing, and Virginia. [27]
Beginning January 2025, this partnership includes scheduled bus and Dial‑A‑Ride access to all six college campuses. It offers integrated student fare tracking and connects campuses with towns like Grand Rapids, Hibbing, and Virginia. [28] [29]
Arrowhead Transit serves the following counties:
The service area covers over 20,500 square miles, making it among the largest rural public transit coverage areas in the United States by geography. [30]
Arrowhead Transit reports unlinked passenger trips (UPT) to the Federal Transit Administration annually: [31]
Year | Annual Ridership (UPT) |
---|---|
2014 | 631,971 |
2015 | 682,740 |
2016 | 609,964 |
2017 | 608,459 |
2018 | 686,152 |
2019 | 722,704 |
2020 | 543,467 |
2021 | 351,286 |
2022 | 474,012 |
2023 | 488,226 |
2024 | 500,832 |
Vehicle revenue miles (VRM) data reported to the FTA:
Year | Annual Vehicle Revenue Miles |
---|---|
2014 | 2,365,336 |
2015 | 2,287,681 |
2016 | 2,218,173 |
2017 | 2,626,397 |
2018 | 2,609,514 |
2019 | 2,664,196 |
2020 | 2,035,825 |
2021 | 2,005,239 |
2022 | 2,364,604 |
2023 | 2,295,161 |
2024 | 2,568,057 |
As of 2023, Arrowhead Transit operates a fleet of 258 revenue vehicles, with a maximum of 101 vehicles in daily service. [32] The fleet is designed to accommodate rural and small urban operations, with an emphasis on accessibility and flexibility. Vehicle types include:
All vehicles are equipped with wheelchair lifts or ramps in compliance with the Americans with Disabilities Act (ADA).
Arrowhead Transit operates multiple transit garages, vehicle storage sites, and maintenance facilities across its 10-county service area. These locations support routine maintenance, fueling, and dispatch operations. Facility locations include:
These facilities are distributed geographically to reduce deadhead mileage and improve service reliability in rural regions. [33] [34]
Arrowhead Transit reported total operating expenses of $11,731,066 in 2023, funded through a mix of federal grants, state aid, and local contributions. [35]
According to the National Transit Database, the agency’s operating funding in 2023 was allocated as follows:
(There were no farebox revenues reported.) [36]
In 2023, capital funding totaled $1,463,130, consisting of $1,227,859 in federal capital grants and $235,271 in state funding. [37]
In 2019, Arrowhead Transit (operated by AEOA) received $952,807 from the Federal Transit Administration under the Integrated Mobility Innovation (IMI) program. The grant funded the development of an on-demand, first-/last-mile coordination platform utilizing volunteer drivers and technology pilot tools. [38] [39]
Like other rural systems in Minnesota, Arrowhead Transit participates in the FTA Section 5311 Rural Area Formula Program and receives matching funds through the Minnesota Public Transit Participation Program administered by MnDOT. [40] [41]
Arrowhead Transit hosts quarterly Transit Advisory Committee (TAC) meetings in each of the ten counties it serves. These meetings are open to the public and offer feedback opportunities for riders, local officials, and stakeholders. The agency also participates in planning efforts in collaboration with the Arrowhead Regional Transportation Coordinating Council. [42]
RideSmart 2025 is a rural public transit redesign led by Arrowhead Transit, scheduled to take effect on June 2, 2025, in Chisago and Isanti counties in Minnesota. The project involves significant changes to route structure, service boundaries, schedules, and rider materials. It is intended to address service efficiency, coverage gaps, and rider usability in these counties.
The redesign includes:
The planning process included public surveys, meetings, and input from local stakeholders such as healthcare providers, schools, employers, and municipal officials. [43] [44] [45]