Expedia Cruises, formerly CruiseShipCenters International, is a travel agency franchise company established in 1987.[1] In 2024, it had 260 locations in North America, and beyond cruises, booked "luxury and expedition travel, river cruises, land tours, safaris, all-inclusive resort properties and insurance."[2] In 2021, it had 6,100 vacation consultants in the US and Canada.[3]
CruiseShipCenters International was established as a travel agency franchise[4] in Vancouver in 1987.[1] In 2007, Expedia bought a "significant but non-controlling" interest in cruise vacation specialists CruiseShipCenters International, then based in Vancouver. At the time, CruiseShipCenters had 100 retail locations in Canada, and booked 20% of all cruises sold in the country. In 2007, it had projected annual revenues of $305 million, with 1,500 cruise consultants. Expedia announced it would expand the company into the United States as well.[4] As of March 2013, Expedia Inc owned 100% of the company.
As of 2014, it retained its corporate office in Vancouver.[5] With franchises in states such as Nevada by 2016,[6] in February 2017, the Expedia division had 190 locations in North America.[7] In 2018, Expedia CruiseShipCenters was expanding in Texas.[8] In 2018, it had over $790 million in gross bookings. In September 2019, the company announced its 300th franchise agreement in North America. Matthew Eichhorst served as president.[9] In 2020, the Expedia CruiseShipCenters rebranded to Expedia Cruises with the tag line Air, Land & Sea Vacations.
It had 290 franchise locations in 2021, and 6,100 vacation consultants in the US and Canada.[3] In 2024, it had 260 locations in North America, and beyond cruises, booked "luxury and expedition travel, river cruises, land tours, safaris, all-inclusive resort properties and insurance."[2] Eichhorst remained president in 2025.[10]
Awards
Expedia Cruises won the Canadian Franchise Association Award of Excellence from 2006 until 2011.[11]
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