A travel agency is a private retailer or public service that provides travel and tourism-related services to the general public on behalf of accommodation or travel suppliers to offer different kinds of travelling packages for each destination. Travel agencies can provide outdoor recreation, arranging logistics for luggage and medical items delivery for travellers upon request, public transport timetables, car rentals, and bureau de change services. Travel agencies can also serve as general sales agents for airlines that do not have offices in a specific region. A travel agency's main function is to act as an agent, selling travel products and services on behalf of a supplier. They are also called Travel Advisors. They do not keep inventory in-hand unless they have pre-booked hotel rooms or cabins on a cruise ship for a group travel event such as a wedding, honeymoon, or other group event.
Rakuten Group, Inc. is a Japanese technology conglomerate based in Tokyo, founded by Hiroshi Mikitani in 1997. Centered around the online retail marketplace Rakuten Ichiba, its businesses include financial services utilizing Fintech, digital content and communications services such as the messaging app Viber, e-book distributor Kobo, and Japan's fourth-most used mobile carrier, Rakuten Mobile. Rakuten has more than 28,000 employees worldwide, operating in 30 countries and regions, and its revenues totalling US $12.8 billion as of 2021. Rakuten was the official sponsor of the Spanish football club FC Barcelona from 2017 until 2022, and the Golden State Warriors of the NBA as of 2022. It is sometimes referred to as the "Amazon of Japan".
Sabre Corporation, a travel technology company headquartered in Southlake, Texas, is the largest global distribution systems (GDS) provider for air bookings. The company's primary product, the Sabre Global Distribution System, and others like it, act as neutral intermediaries, connecting travel suppliers like airlines and hotels with travel sellers like agencies. They offer real-time availability and pricing, making them important for corporate travel management.
Kayak is a metasearch engine for travel services, including airline flights, hotels, rental cars, and vacation packages. It is owned and operated by Booking Holdings.
AirPlus International GmbH is a global corporate payment provider offering payment and data services for corporate travel management, procurement, and travel trade. Originally a subsidiary of Lufthansa Group, the company was acquired by SEB Kort in July 2024. The company provides business-to-business payment services around business travel payment, accounting, and analysis functions, in particular with by issuing central lodged cards, corporate credit cards, and virtual credit cards.
Wego is a travel app for flight search and booking in the MENA.
Momondo is a travel fare aggregator and travel fare metasearch engine. momondo was founded in Denmark and is today managed by KAYAK, part of Booking Holdings.
Booking.com is one of the largest online travel agencies. It is headquartered in Amsterdam, and is a subsidiary of Booking Holdings. Booking.com provides lodging reservation services for approximately 3.4 million properties, including 475,000 hotels, motels, and resorts and 2.9 million homes, apartments in over 220 countries and territories and in over 40 languages. It also sells flights in 55 markets and tours and activities in more than 1,300 cities. Hotel partners have reported not being paid for months at a time, leaving small hoteliers out of pocket.
Trip.com Group Limited is a multinational travel agency holding company headquartered in Shanghai, China. The company maintains a customer service team based in Singapore. It is the largest online travel agency in China and one of the largest travel service providers in the world.
HotelsCombined, a unit of Booking Holdings, is a hotel metasearch engine founded in 2005, with headquarters in Sydney, Australia.
Wanderu Inc. is a ground and air travel metasearch engine that operates throughout North America and Europe. It provides a search and booking platform for buses, trains, flights, and ferries through its website and mobile app. Founded in 2012, Wanderu is headquartered in Boston, Massachusetts.
eDreams ODIGEO is a Spanish online travel company that was formed in 2011 as the successor of eDreams with the merger of online travel agencies eDreams and GO Voyages, and the acquisition of Opodo.
Transnational eSolutions, Inc., also known as TeSI, is a Philippine-based e-Commerce Company. It is a member of the Transnational Diversified Group of Companies (TDG), an entity with over 30 member companies with business interests which include Air and Travel, Shipping and Ship Management, Logistics, BPO, and ICT.
Yamsafer was an online accommodation booking website in the Middle East. The company combined website, mobile app and call center booking methods in its service delivery for all destinations around the world. It was described by Tech Crunch, as the "Middle East's Booking.com".
misterb&b is a travel and social networking website that provides a searchable database of LGBTQ-friendly rentable lodging, including rooms, apartments, hotels, and homestays, primarily catering to gay men. It is accessible via a website and a mobile app. Until 2016, the company was known as misterbnb and was also nicknamed Mr. BnB.
JetRadar is a travel search engine that allows users to compare airline prices and offers, specializing in low-cost airfare.
KDS is a SaaS technology provider for online business travel booking and expense management. It is also known as the Neo Technology Group (NTG) since its acquisition by American Express Global Business Travel (GBT). Yves Weisselberger founded the company in 1994 and served as its CEO until 2011. Dean Forbes took the position of CEO after Weisselberger. The company is based in Issy-les-Moulineaux, France with additional locations in Germany, United Kingdom, and the United States of America.
Trip.com is an international one-stop travel service provider, available in 24 languages across 39 countries and regions in 35 local currencies.
Cleartrip is a global online travel agency, headquartered in Mumbai.
Hopper, Inc. is a travel booking app and online travel marketplace that sells flights, hotels, rental cars, and short-term rentals. The company is headquartered in Montreal, Canada and Boston, Massachusetts.
