Forest Hill Chase

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Forest Hill Chase
Forest Hill Chase
Location Forest Hill, Victoria, Australia
Opening date30 June 1964;60 years ago (1964-06-30)
Previous namesForest Hills
Forest Hill S. C.
DeveloperPaul Fayman
ManagementHaben
OwnerForest Hill Heights (1956-c.1978)
Pacific Group
(c.1978-2004)
Novion
(2004-2015)
Blackstone
(2015-2022)
JY Group & Haben
(2022-Present)
ArchitectLeslie M. Perrott
Thord Lorich
Buchan, Laird & Bawden
No. of stores and services204
No. of anchor tenants 7 major
10 minor
Total retail floor area 64,935 m2 (698,950 sq ft)
No. of floors3
Parking~3400
Website www.foresthillchase.com.au

Forest Hill Chase is a major regional shopping centre located in Forest Hill, a suburb of Melbourne, Australia. The original centre was officially opened by Mayor of Nunawading Owen Goldsborough on 30 June 1964. Major redevelopments were completed in July 1976 and December 1990. Currently, Forest Hill Chase contains around 200 stores and over 3500 free car parking spaces. It has three supermarkets, two discount department stores, a cinema complex and some smaller anchor stores. The JY Group and Haben Property Fund have shared joint 50/50 ownership of Forest Hill Chase since 2022.

Contents

Numerous events have been held at Forest Hill over the years including fashion parades, workshops, band and solo performances, exhibits, seminars, food and wine tastings, children's shows, cooking demonstrations, school holiday fairs and activities, giveaways, and contests. [1] [2] [3] In the early years, TV stars from the neighbouring ATV-0 studios would often make appearances at these events. [4] [5]

Background

The original 27½-acre site on Canterbury Road in Forest Hill was purchased by property developer Paul Fayman from poultry farmer Fredrick "Freddy" Loomes for £59,800 in 1956. This came about two years after Ken Myer had acquired 86 acres in nearby East Burwood with plans to develop a modern, car-orientated shopping centre – a concept new to Victoria. In July 1957, Fayman announced that he would build a rival centre with 70 shops, two service stations, office space and parking for 1,400 cars at Forest Hill. This caused Myer to sell their land at East Burwood and instead focus on establishing a centre for Melbourne's south-eastern suburbs. This eventuated as the Chadstone Shopping Centre, which opened in October 1960. [6] [7]

Planning and development

Fayman registered the Forest Hill Heights company in March 1958 to oversee planning and development of the shopping centre and adjoining 200-lot Forest Hill Heights housing estate. [8] F. J. Kerr & Bros were contracted to build the streets which included Barter Crescent, Flora Grove and a 1.3 kilometre extension of Mahoneys Road, connecting Burwood and Canterbury Roads. The estate was among the first in the area to be connected to reticulated sewerage, costing around £75,000. [9]

Leading commercial architects Leslie M. Perrott & Partners and landscape draftsman Peter Glass designed the £6 million centre and a master plan was finalised in mid-1959. [10] [11] Tenders were called in May 1959 and works had began by November. One or more of the original timber cottages were burnt down as part of a CFA training exercise and Gelignite was used to level the overgrown land. A minor tributary of the Forest Hill Drain was piped for the development. [12] [13]

Estimated to serve a 8-kilometre catchment area of 220,000 people every week, the centre was originally going to be called Stonestown after a galleria of the same name in Los Angeles. [7] [14] [15] The name was changed to 'Forest Hills' a few months before construction commenced, likely because Stonestown was too similar to the name of rival centre Chadstone; which was nearing completion at the time. [16]

The Board of Works had given Forest Hill Heights approval to build a £100,000 hotel on the site and Carlton & United Breweries had applied for a liquor license, but this was opposed by the City of Nunawading by a majority of 9 votes to 1 — backed by 89 objection letters which stressed issues such as road safety and the welfare of the students at the adjacent Nunawading High School. The proposal was further denounced by the establishment of the Forest Hill Hotel Protest Society. In June 1960, the centre's directors announced that they would instead build a supermarket on the site originally reserved for the hotel. [17] [18] [19]

Shops sites were sold as “own your own” units, meaning store owners could purchase an allotment and build their own store instead of leasing one from centre management. Of the 70 original stores, only a group of 10 shops in the centre walkway were constructed prior to sale by builder McDouggal Ireland. [20] [21] The centre's layout consisted of two garden courtyards surrounded by rows of shops. The facades facing Cantebury Road contained Carborundum powder and would sparkle in the sun. A free-standing sign in the original front carpark bared the slogan "Happy Hunting" and featured an animated neon artwork depicting an Aboriginal man tossing a Boomerang. It opened as the largest drive-in shopping centre in the City of Nunawading but not the first, that title either belongs to the Kerrimur Shopping Centre in Box Hill North or the Benettswood Shopping Centre in Burwood – both opening in the first half of the 1950s. The centre's original open-air layout was similar to the successful Bell Street Mall in Heidelberg West (opened c. 1955-56). [22]

Official opening (1964)

Coles, 1965 Coles Forest Hill Store No. 258.jpg
Coles, 1965

The centre soft-launched with a few smaller stores as early as 1961. It was officially opened by Mayor of Nunawading Owen Goldsborough on 30 June 1964 and shoppers came from all over Melbourne. [23] The centre had branches of the Moores department store and McEwans hardware store chains. [24] Moores had 8,000 customers on that first day. TV personality Graham Kennedy attended the opening of Australia's first Safeway (now Woolworths) supermarket, which had 12 checkout points and a staff of more than 50 assistants. [25] [26]

In July 1964, it was announced that Coles would build a 930m2 variety store, completing the second stage of development. Other tenants of the second stage would include discount store Lindsay & Mackenzie, home & appliances store Hannams, menswear retailer F. J. Palmer & Son, a branch of the State Savings Bank, women's fashion store Sussan, an Edments & Hartleys sports store and The Toy Emporium – opened in 1965. [27]

The name 'Forest Hills', likely referencing an American shopping centre or place, caused controversy as it didn't accurately reflect the local suburb of Forest Hill. Following public outcry and confusion, the name had been changed to 'Forest Hill Shopping Centre' by 1970 to honour the suburb's identity. [6]

Further additions (1965-69)

South service road, 1965 Coles Forest Hills Store No. 258.jpg
South service road, 1965

Rocket playground and radio booth

In April 1965 a multi-level, children's climbing structure in the shape of a rocket was installed in the eastern garden forecourt. It was extremely popular with several generations of children and their parents and remained there until June 1987 when it was removed to make way for redevelopment of the centre. It was subsequently restored by parents of the Syndal South Primary School and erected in the playground of the school where it is still in use today. A plaque commemorating its history has been placed on it. [28] [29] The structure was an example of Googie architecture. [30]

Building on east side of Mahoneys Road

In early 1966, Forest Hill Heights commissioned Norway-born architect Thord Lorich and Kingsley Engineering to design additional shops, a restaurant, sports centre, theatre and professional offices for the vacant east side of Mahoneys Road. These additions added approximately 12,000m² to the existing 15,800m² centre. [31] [32] The strip of 29 shops was the first to be completed and opened in 1967. [33]

Restaurant and bar

In December 1967, Frank Dennis and his company Dennis Restaurants opened the fully-licensed Crystal Forest restaurant at the south-east corner of Canterbury and Mahoneys Roads. The dining floor had a capacity of 100 and the large function space upstairs could hold 300 people. [34] Dances were held three nights a week. [35] It became a Cantonese live seafood restaurant called Dragons Court in 1980 - which featured in a 1983 episode of Prisoner. The building was later split into two separate tenancies - now occupied by KamBo (bottom floor) and Kbox (top floor).

Multi-storey building

A two-storey building comprising a sports centre, showroom, book shop, and executive offices was constructed at 69-79 Mahoneys Road in 1969. [36] The lobby retains its original period tiled terrazzo floors and staircase, popcorn ceilings, polished brass balustrades and timber wall panelling. The Whitehorse Community Resource Centre occupies most of the first level and the second level contains partitioned office suites. The space originally reserved for a book shop and showroom was later combined and is currently occupied by Fresenius Medical Care; a healthcare company which provides kidney dialysis services. [37]

The sports centre occupied multiple levels and had a pool, spa, crèche, coffee lounge and a trampoline area. [38] Originally run by ex-AFL player Brendan Edwards, but taken over by John Driver in the late 1970s, it closed in August 1987 despite having around 4000 members. [39] [40] It sat empty until it was eventually leased to the Lifestyle Fitness chain in 1992 and promptly refurbished. [41] An independent company called Metro Health & Fitness began leasing the site in 2001 but had gone bankrupt by 2005. [42] [43] Although a portion of the former gymnasium was divided and occupied to house the Whitehorse Community Resource Centre, the original pool, change rooms, trampoline area and administrative office appear to remain vacant and in a state of disrepair as of 2025.

Forest Hills Theatre (later Forest Hill Cinema)

In 1967 it was announced that an auditorium, designed to TV studio specifications, would be constructed on Mahoneys Road, and would run daily matinees for shoppers, special audiences, and schools. [44] Designed by architect Thord Lorich with assistance from ATV-0 engineers, it became the first purpose-built picture theatre in the Nunawading area, boasting 362 seats (later reduced to 337), a coffee lounge, kitchen and snack bar. [45] The opening night took place on 31 May 1968, with a screening of Otto Preminger’s “Hurry Sundown” with music by Victor Conner at the organ. [46] Underground post-apocalyptic drama film Beyond Reason premiered at Forest Hills in May 1970. [47] ATV-0 beamed a test colour television transmission from their nearby studios at Hawthord Road to the cinema in March 1970, five years before colour broadcasts were formally introduced to Australia. [48] Originally operated by Sherwood Productions, the complex was taken over by Dendy in 1970, then Village in 1978, and later Palace in 1980. [49] [50]

The Forest Hill Cinema closed in September 1989, shortly before Hoyts opened across the road in the new Forest Hill Chase redevelopment. It had its last full house on 20 May 1988 when it screened Crocodile Dundee II, which sold so many tickets that people were overflowing into the projection booth. [51] Canadian steak and seafood chain The Keg was going to open a branch in the former cinema building though this never eventuated. [52] The building was later converted into a night club venue called "The Bunker" which shut down in 1993 due to an uprise in antisocial behaviour. [53] [54] Centre management worked with council officers and local police to re-open it as "Club 3131", a community-based blue light disco. [55]

Stage 2 "Marketplace" (1975-1976)

In 1975, the rear car park was replaced by a modern two-level indoor shopping centre featuring a 9,290 m2 fresh food market. Construction began in June 1975, and the redevelopment opened on 20 July 1976. [56] The $10 million upgrade was projected to serve a catchment area of 370,000 customers and added 24,155 m2 of retail space. A new logo was adapted and the front car park was renovated, increasing parking capacity to over 2,000. [57] [56] Safeway moved into the upper level opposite the food market stalls. A Woolworths and the largest McEwans store outside of the city occupied the ground floor. [58]

Redevelopment as "Forest Hill Chase" (1986-1990)

In 1981 Pacific Shopping Centres engaged design consultants Meldrum Burrows & Partners to conduct a feasibility study concerning a proposed remodelling and expansion of Forest Hill. The report indicated that while the centre had originally incorporated advanced concepts in shopping centre design, it had become increasingly outdated by contemporary standards. The study highlighted that Forest Hill was primarily populated by small convenience stores and lower-order comparison goods retailers, lacking both a department store and a large discount store capable of offering a diverse range of merchandise. This absence of variety put Forest Hill at a competitive disadvantage against rival shopping centres, which were evolving to meet consumer demands for one-stop shopping experiences. [59] Furthermore, the centre's facilities were found lacking in several key areas. It provided insufficient amenities for shoppers, including inadequate weather protection in numerous locations, a lack of air conditioning in various shops and common areas, and limited space for display and promotional activities. Additionally, pedestrian circulation was inefficient, complicating the ability to achieve a well-balanced mix of tenants. The overall outdated appearance of the centre detracted from its visual appeal and hindered tenants' ability to showcase their products effectively. Without significant renovations to address these issues, the centre risked further decline in its market position. [60] [59]

Commercial architects Buchan, Laird and Bawden designed the redevelopment and Podgor Constructions were the builders. [61] [62] The City Of Nunawading approved the project in July 1986 and works commenced in August with the demolition of six houses on Flora Grove to free up space for a reconstruction of the car park and roadworks to develop Pacific Way; an access and bypass route for the redevelopment. [63] [64] The old, outdoor strip section was demolished in August 1987 except for a row of three shops next to the Mahoneys Road entrance, which remain there today. The Stage 2 building, completed in 1976, was also retained and reconfigured. The first stage of the expanded centre opened on 12 September 1989. By July 1990, 113 shops were operating. [65] The second stage was completed in December 1990. [56] Fifty-nine shops from the old section were relocated to the new centre. The redevelopment costed upwards of $100 million and had approximately 210 tenancies, a 450-seat gourmet food court with an indoor charity fountain, a fresh food market, and parking for about 3000 cars. [66] Supposedly, it's design took inspiration from the St. Louis Galleria in Missouri. [62] The two atriums feature skylights of polycarbonate and reticulated steel construction with a barrel vault design. The food court originally had a late 19th century French spelter statue of a winged figure holding a clock that stood 2.4 metres high. [67] The Hoyts 10 Forest Hill cinema complex opened on the third level of the newly redeveloped Forest Hill Chase on 26 December 1989. The multiplex had 10 screens and 2,500 seats. [68] [69]

Further alterations and additions (1993-2000)

Ratio Consultants identified in their 1993 report that the recently redeveloped centre contained significant deficiencies which impaired its ability to compete with other regional/sub-regional centres. A poor internal layout, store-type and urban design deficiencies, and disorganised parking were highlighted as attributing factors. The centre presented an isolated and harsh "face" to Canterbury Road with poor pedestrian access. There was a lack of visual integration between Forest Hill Chase and shops on the east side of Mahoneys Road, and an absence of a sufficient identity which serves as an address/focal point for the centre. To address these issues, an amendment to the Nunawading Planning Scheme was formulated and the precinct was designated as the Forest Hill Activity Centre. [70] [63]

"The highly competitive nature of regional level retailing in the eastern suburbs of Melbourne leaves centres little choice: they must either modernise and provide services and facilities most relevant to meet emerging needs, or they are destined to fall behind and become less and less relevant to their own core catchment areas." [70]

A redevelopment, which would have increased the retail floorspace (GLFA) from 43,050m² to 63,900m² and the total floorspace (GLA) from 57,930m² to 83,630m², was proposed by Pacific Shopping Centres but ultimately never eventuated. [70] The Nunawading Council Community Resource Centre opened on Level 3 around 1993. It came after several years of debate between the Council and Pacific Shopping Centres about where the council's community space allocation should be placed. [41] It housed community groups such as the Maternal and Child Health Services, Adult Day Activity and Support Service, Lao Women's Association of Victoria, Nunawading Community Chest, Nunawading Older Persons' Action Group, The Communities Council On Ethnic Issues, U3A Nunawading, Youth Adult Bureau, The Iranian Society of Victoria, and the Lions Club of Victoria. [71] A council information centre was also established an offered a "non-threatening" environment where citizens could pick up council brochures and printed information on a range of council and community services or can have their questions answered. [72]

In November 1993, Australia's first dedicated Virtual Reality centre opened at Shop 263 on the centre's second level. Operated by the Cyberspace corporation, it debuted with Exorex, a robot seek and destroy experience. [73] Forest Hill Chase and Hoyts were among the many objectors to a highly publicised 1995 proposal by Reading Cinemas to establish a $25 million 25-screen complex in the nearby suburb of Burwood, which ultimately failed to materialise. [74] [75] A bar lounge and tavern with 90 gaming machines (later reduced to 50) called Vegas at The Chase opened on the centre's third level in early March 1995. [76] [77] The opening was delayed due to several legal disputes and trouble obtaining a liquor license. [78] The space had been reserved since the redevelopment opened. [79] Around 1997, Harris Scarfe was downsized from its two level form to occupying only Level 1, [80] to allow a new Big W store to open in the now vacant space on Level 2. An AMF (now Zone) bowling alley with 28 lanes and children's play centre Run Riot opened on Level 3 around the year 2000. [81]

Internal refurbishments and reconfigurations (2007-2012)

Food court, 2016 Forest hill chase food court early morning.jpg
Food court, 2016

In the biggest redevelopment of the centre since 1989/1990, levels one and two of the centre were completely refurbished in 2007. Kmart Tyre & Auto Service was relocated from next to the centre entrance to the former Kmart, to a new free standing site in Pacific Way, which was completed in March 2007. The interior malls on level one and two were refurbished with new floor tiling laid, removal of the traditional gold balustrades with modern steel balustrades installed, and the removal of the stairwells at the south of the centre near Big W. The level two toilets were fully refurbished, completed in June 2007.

The Mahoneys Road entrance was upgraded, with the existing canopy replaced and upgraded with a terrace installed on level 3 for use by The Chase Hotel, which was completed by June 2007. The Alliance for Gambling Reform later called for The Chase Hotel to close down its pokies after it was revealed that almost $16 million was gambled in a year. [82] The centre's Kmart permanently closed on 31 January 2007 and was subsequently converted to Target, which opened in September 2007. The food court was refurbished and extended, completed in September 2007. A dance studio began operating out of the former Forest Hill Cinema building on Mahoneys Road in 2012 but closed in 2014. [83]

The executive offices building received a minor upgrade around the time the Whitehorse Community Resource Centre moved to Suite 10 at Level 1 in 2011/2012. The original glass doors were replaced with an automatic sliding door, fire services were upgraded, and the lobby was lightly refurbished.

The third level was expanded and refurbished during the second half of 2010, complementing the earlier refurbishment of the other levels of the centre and introducing a number of new tenants. The redeveloped level officially re-opened on 15 December 2010 with some retailers opening earlier or later in the following months. Pancake Parlour closed and was replaced by TGI Fridays. [84] The refurbishment of level 3, including mall reconfiguration, expansion and renovation, new escalators between levels two and three, and a new centre entry to a new car park, was completed in December 2010. The construction of an additional deck of car parking located west of Hoyts above the existing Target/Coles multi-deck car park, including 317 spaces, opened on 15 December 2010. An updated 'Entertainment and Dining' precinct with a refurbished Hoyts cinema, three new restaurants as well as new minor anchor retailers JB Hi-Fi, Rebel and gymnasium Fit n Fast was established. The Hoyts Multiplex was closed in July 2010 for a much needed refurbishment. Four of the cinemas were handed back to the centre and converted into retail space as part of the upgrade and redevelopment of Level 3. [85] The current seating capacities are 161 in cinemas 1, 2, 5 and 6 and 173 in cinemas 3 and 4. [86]

In 2012, Harris Scarfe returned to the centre and spent more than $2 million redeveloping the store in the area previously occupied by Myer. The centre also expanded its fresh food market on level one, which included a new Aldi supermarket on top of the Canterbury Road multi deck car park, which caused a small increase in undercover parking. A new refurbished bus zone was also built as a result. (A temporary bus zone was constructed adjacent to Kmart Tyre & Auto during construction).

In 2013, the glass lift in the food court, which travels from the basement car park through to level 3 was replaced, as the existing lift was too small, causing heavy congestion as it became the only fully accessible way to move between levels 2 and 3 after a past level 3 redevelopment. The expanded lift is now operating and carries up to 26 people. New facade and centre entrance treatments were also installed along the Canterbury Road car park frontage and around the Level 2 Best & less centre entry.

Further refurbishment (2017–2025)

In late 2017, works began to revamp the third floor and partially renovate the second floor. The east wing of the Level 2 mall, which formerly housed Dimmeys and a few other retailers, was closed down for several months and completely renovated and re-configured. Dimmeys moved to a smaller location near the Level 1 food court (which later closed down permanently) with JB Hi-Fi and Rebel moving from their former Level 3 tenancies. The escalators linking Level 2 and Level 3 were also removed to allow for more retail space.

In 2018, Big W closed down, with a new TK Maxx store occupying part of the available space, with its entrance opposite the newly re-located JB Hi-Fi and Rebel stores. A new Medical Centre and Child Care Centre will occupy the remainder of the space of the former Big W. In 2019, Level 3 was renovated, with the space left behind by JB Hi-Fi and Rebel being converted into more dining retailers, with the whole level getting a refurbishment and being branded as "The Loft". Zone Bowling (formerly AMF) and Timezone were also renovated to combine the two tenancies together with a new look. A new glass lift was also installed near the travelator located outside Woolworths with access to all levels.

The open space near Coles was refreshed in late 2024 with new modern floor tiles, enhanced ceiling features, upgraded architecturally incorporated lighting, and new seating & furniture pods. The nearby bathrooms were also upgraded. Repainting of the centre's external facade began in December 2024 and began to renovate the fresh food market for the first time in 13 years.

Incidents

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