Royal Coat of Arms of the United Kingdom as used by HM Government | |
Agency overview | |
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Formed | 1 September 2007 |
Preceding agency |
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Type | Executive non-departmental public body |
Jurisdiction | Great Britain |
Headquarters | Victoria Square House, Victoria Square, Birmingham, B2 4BP |
Motto | Keeping gambling fair and safe for all |
Employees | 350+ employees |
Minister responsible | |
Agency executives |
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Parent department | Department for Culture, Media and Sport |
Website | www |
Map | |
The Gambling Commission is an executive, non-departmental public body of the Government of the United Kingdom responsible for regulating gambling and supervising gaming law in Great Britain. Its remit covers arcades, betting, bingo, casinos, slot machines and lotteries, as well as remote gambling, but not spread betting. Free prize competitions and draws are free of the Commission's control under the "Gambling Act 2005". [1]
The stated aims of the Commission are to keep crime out of gambling, and to protect the vulnerable. It issues licenses to operators and advises the government on gambling-related issues. It also collaborates with the police over suspected illegal gambling. The Commission replaced the Gaming Board for Great Britain in 2007. In 2013, it assumed responsibility for regulating the National Lottery.
The Gambling Commission was established under the Gambling Act 2005 and assumed full powers in 2007, taking over responsibility from the Gaming Board for Great Britain, in regulating arcades, betting, bingo, casinos, slot machines and lotteries, but not spread betting (regulated by the Financial Conduct Authority). [2] [3] The Commission is a non-departmental public body, sponsored by the Department for Culture, Media and Sport. [4]
It is also responsible for remote gambling which includes betting online, by telephone and other communication devices using the equipment, that offer or advertise services to the residents of Great Britain. [5]
On 1 October 2013, the National Lottery Commission, which regulated the National Lottery, became part of the Gambling Commission. [6] [7]
In October 2020, the Commission published the results of an investigation of BGO, GAN, and NetBet, three UK online gambling operators. The Commission concluded that in the period between September 2018 and March 2020 the operators did not make enough efforts to keep gamblers' safe and prevent money laundering. [8]
In April 2021, Chief Executive Neil McArthur announced that he will step down as CEO of the Commission. [9]
The Commission's stated aims are "to keep crime out of gambling, to ensure that gambling is conducted fairly and openly, and to protect children and vulnerable people". [10] However, critics note its ADR[ clarification needed ] process and default non-disclosure of complaints as often part of "standard procedure" contrasts directly with the validity of this claimed remit.[ citation needed ]
The Commission released a new 2018/19 business plan with the goals of improving industry standards, consumer protections and public protection from gambling related harm. [11] [12] From December, 2020 through February, 2021, the Commission invited public comment on improving the quality and timeliness of its statistics regarding problem gambling. [13]
The Commission issues licenses to gambling operators, can levy fines and revoke licenses, and is tasked with investigating and prosecuting illegal gambling. It is also responsible for advising national and local government on gambling-related issues. [10]
For remote gambling, the Commission issues licences to those operators whose remote gambling equipment is located in the territory of Great Britain. Whilst, those operators who wish to advertise their services in England, Wales, or Scotland, but are based outside the country, have to obtain a license from the Gambling Commission following the passage of the Gambling (Licensing and Advertising) Act 2014. The 2014 Act changed the licensing requirements so that any company wishing to advertise gambling and take bets from consumers in England, Wales, or Scotland must hold a license issued by the Gambling Commission. Previously, an operator in one of the whitelisted gambling jurisdictions could advertise their services in Great Britain without requiring a separate license from the Commission. [10] [14] [15] The proposals were opposed by the gambling industry, including the Gibraltar Betting and Gaming Association. [16] [17]
The list of responsibilities of the Gambling Commission includes work to ensure that licenses act in accordance with the requirements imposed by the Gambling Act 2005 and other related regulations and standards. The Commission has the right to visit its licenses and examine their financial activities. As a result of this examination, specialists from the Gambling Commission can issue recommendations for amendments. Apart from such advice, supplementary license conditions can be set or removed. In some cases, the Commission may take action to correct or avoid certain misconducts. [18]
Apart from reviewing the activities of the licensed operators, the Commission is authorised to take regulatory actions against those licenses who breach the rules in some way. The range of actions that may need to be taken varies from issuing a warning to inflicting a fine on those who violate license conditions. In situations where additional investigation is required, the license can be revoked.[ citation needed ]
The Intelligence department of the Gambling Commission collects information about the illegal activities related to their field and conducts preliminary investigation to build a picture of the situation and inform senior management. They also collaborate with other UK organisations and the police in cases where suspicious betting or gambling activities are detected. [19]
The list of operators and personal license holders who have had a regulatory sanction imposed on them is published on the site of the Gambling Commission. [20]
In December 2016 the Gambling Commission fined Camelot Group £3 million for failing to verify a fraudulent National Lottery ticket that had been presented in 2009. The Commission found that Camelot had poor fraud prevention controls in place and that it had breached the terms of its license. [21] The case was subsequently investigated by police, who found that a Camelot employee who worked in Camelot's fraud department had conspired with a member of the public to claim a jackpot prize of £2.5 million using a bogus ticket. [22] [23] [24]
In February 2018, the Commission fined British bookmaker William Hill £6.2 million for not protecting players after a series of systematic failures to prevent money laundering. [25]
The Commission issued a £600,000 penalty to LeoVegas in May 2018 for producing misleading adverts to customers as well as several self-exclusion failings. [26] The following month, in June 2018, the Commission fined 32Red £2 million for failing a problem gambler who had deposited £758,000 with 32Red over more than two years. 32Red had failed to check the customer, who had a net income of £2,150 per month, could afford the bets despite several previous regulatory rulings in this area. [27]
On 31 July 2019 the Commission announced that Ladbrokes Coral would pay £5.9m for past failings in anti-money laundering and social responsibility. An investigation found that the companies failed to put in place effective safeguards to prevent consumers suffering gambling harm and against money laundering between November 2014 and October 2017. [28]
In April 2023, significant changes to gambling regulations were proposed by the government, particularly targeting online slots. The following year in February 2024, the government introduced maximum stake limits for online slots. Adults aged 25 and over would face a maximum stake limit of £5 per spin, while those aged 18 to 24 would have a lower limit of 2 per spin.
The Gambling Commission has come under fire for not preventing the spread of Fixed odds betting terminals on the high street. Their spread is linked to the transfer of responsibility for planning permission for bookmakers moving from the Gambling Commission to local authorities.[ citation needed ]
In 2014, the UK-regulated online bookmaker Canbet went into receivership, owing millions to customers. The demise of this site raised questions of the ability of the Commission to protect UK customers from rogue traders, although overall responsibility for UK online regulation was only given to the UKGC in November 2014. [29]
In September 2014, UK-regulated online bookmaker BetButler closed down, leaving a message on its website reading "The Board of BetButler Limited has been approached by a third party regulated gaming business to acquire the customer database, including all balances and pending withdrawal requests, of the business. This process will take some days to complete." Concerns were raised about pay out times and their financial state many months before this appeared. Again, the Gambling Commission have been criticised. [30]
The UK Gambling Commission requires operators to contribute financially to organisations focused on research, prevention, and treatment of gambling-related harm. This directive has been in place since January 1, 2020, and is part of the License Conditions and Codes of Practice (LCCP) under code SR 3.1.1.
In January 2020, the Gambling Commission approved several organisations for these compulsory funding contributions, ensuring that operators direct their financial support to recognised entities working to mitigate gambling harms. [31]
A bookmaker, bookie, or turf accountant is an organization or a person that accepts and pays out bets on sporting and other events at agreed-upon odds.
The Camelot Group was an operator of lotteries, particularly the UK National Lottery from 1994 to 2024.
Online casinos, also known as virtual casinos or Internet casinos, are online versions of traditional casinos. Online casinos enable gamblers to play and wager on casino games through the Internet. It is a prolific form of online gambling.
Ladbrokes Coral is a British gambling company founded in 1886. Its product offering includes sports betting, online casino, online poker, and online bingo. The Ladbrokes portion of the group was established in 1886, and Coral in 1926. In November 2016, the companies merged to create Ladbrokes Coral Group. Since March 2018, it has been owned by Entain. Prior to its sale, Ladbrokes Coral was listed on the London Stock Exchange, and was a member of the FTSE 250 Index.
Online gambling is any kind of gambling conducted on the internet. This includes virtual poker, casinos, and sports betting. The first online gambling venue opened to the general public was ticketing for the Liechtenstein International Lottery in October 1994. Today, the market is worth around $40 billion globally each year, according to various estimates.
Gambling in the United Kingdom is regulated by the Gambling Commission on behalf of the government's Department for Digital, Culture, Media and Sport (DCMS) under the Gambling Act 2005. This Act of Parliament significantly updated the UK's gambling laws, including the introduction of a new structure of protections for children and vulnerable adults, as well as bringing the burgeoning Internet gaming sector within British regulation for the first time.
Evoke plc, formerly 888 Holdings Limited, is an international sports betting and gambling company. It owns brands such as 888casino, 888poker, 888sport, Mr Green, and William Hill. Business operations are led from its headquarters in London, alongside satellite offices in Bucharest, Ceuta, Gibraltar, Leeds, Malta, Sofia, and Tel Aviv. It is listed on the London Stock Exchange.
Playtech plc is a gambling software development company founded in 1999. The company provides software for online casinos, online poker rooms, online bingo games, online sports betting, scratch games, mobile gaming, live dealer games and fixed-odds arcade games online. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.
A fixed odds betting terminal is a type of electronic slot machine normally found in betting shops in the United Kingdom and introduced in 1999. The terminals allow players to bet on the outcome of various games and events which have fixed odds, with the theoretical percentage return to player (RTP) displayed on the machine by law. Like all casino games, the "house" has a built-in advantage. Typically, slot machine FOBTs have an RTP of 90% to 94% depending on the chosen stake, and standard roulette FOBTs have a long-term average RTP of 97%.
32Red is a public British online casino company located in Gibraltar. It was acquired by the Kindred Group in July 2017 for £176 million.
Gambling in India varies by state; states in India are entitled to formulate their own laws for gambling activities. Some states like Goa have legalised casinos. Common gambling activities like organized betting are restricted except for selective categories including lottery and horse racing.
Gambling in South Africa has been heavily restricted since 1673, with South Africa's Gambling Act of 1965 officially banning all forms of gambling except betting on horse racing which existed as a sporting activity.
Bonne Terre Limited is a British-based gambling company, owned by Flutter Entertainment, with headquarters in Leeds, West Yorkshire and offices in Sheffield & Solihull. Sky Betting & Gaming consists of five core brands: Sky Bet, Sky Vegas, Sky Casino, Sky Poker and Sky Bingo.
Kindred Group is an online gambling operator which consists of nine brands, among them Unibet, Maria Casino, Vlad Cazino and 32Red. The Group offer products such as online casino, online poker, online bingo, and sports betting. The company is registered in Malta, but also has major hub offices in Gibraltar, London, Stockholm and the US in addition to smaller satellite offices across Europe and Australia. Kindred Group is a publicly listed company on the Stockholm Stock Exchange (Nasdaq). In 2017, the company's revenue was GBP 751.4 million.
Gambling in Estonia is relatively young. While Estonia was a part of the USSR, all types of gambling activities were banned. Despite the prohibition, illegal casinos still functioned, but the real history of gambling started in 1994-1995 when the first Lottery Act of 1994 and the first Gambling Act of 1995 came into power. As the capitol, Tallinn has more casinos than any other Estonian town. As of September 2010, there were 33 casinos in Tallinn. That's 3 times less than in 2008, when 91 gambling venues operated in this city. According to experts, the main reasons for such decrease were the consequences of the crisis and the adoption of the new gambling law in 2008. The legal age for playing at casinos is 21.
Mr Green is an international online gambling company founded in 2007. Its product offering includes sports betting and online casino. In January 2019, Mr Green was acquired by William Hill for £242m. In July 2022, William Hill was subsequently acquired by Evoke plc for £2.2 billion.
Unibet is a sports betting, online casino, bingo and online poker platform. Unibet is a part of Kindred Group–an online gambling operator which consists of 11 brands along with Maria Casino, Stan James, www.vladcazino.ro, 32Red, and iGame. Today, Unibet has over 1,600 employees and offices in Malta, London, New York, and Gibraltar among others. Unibet launched its first online website in 1999, launched live betting service in 2003 and introduced mobile site in 2004.
Casumo is a Maltese online casino and sportsbook services company, which includes video slots, jackpot games, live casino, table games and betting. Casumo has its headquarters in Malta in Swieqi, and has additional offices in Barcelona, Gibraltar and Zagreb. Casumo also owns online casino operators Dunder and Kazoom Casino.
Gambling in Nigeria is not well regulated. Although there is a gambling law in place, many illegal casinos operate in the country. The legal land-based casinos are located in the two largest cities. The biggest casino is The Federal Palace Hotel in Lagos. Nigerian law focuses on activities to reduce money laundering and illegal gambling.
Gambling in Brazil has several legal restrictions. Casinos have been considered illegal in Brazil and considered a criminal misdemeanour since 1946, by a decree signed by President Eurico Gaspar Dutra, who would have been influenced by his wife Carmela Teles Dutra, who was known for her strong religiosity to Catholic Church. However, horse betting and sports betting are legal in Brazil. Since 1967, the state-owned bank Caixa Econômica Federal have the monopoly on the exploitation of lotteries in Brazil.
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