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Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
Oracle Corporation is an American multinational computer technology company headquartered in Austin, Texas. In 2020, Oracle was the third-largest software company in the world by revenue and market capitalization. In 2023, the company’s seat in Forbes Global 2000 was 80. The company sells database software and cloud computing. Oracle's core application software is a suite of enterprise software products, such as enterprise resource planning (ERP) software, human capital management (HCM) software, customer relationship management (CRM) software, enterprise performance management (EPM) software, Customer Experience Commerce and supply chain management (SCM) software.
Business intelligence (BI) consists of strategies, methodologies, and technologies used by enterprises for data analysis and management of business information. Common functions of BI technologies include reporting, online analytical processing, analytics, dashboard development, data mining, process mining, complex event processing, business performance management, benchmarking, text mining, predictive analytics, and prescriptive analytics.
Cognos Incorporated was an Ottawa, Ontario-based company making business intelligence (BI) and performance management (PM) software. Founded in 1969, at its peak Cognos employed almost 3,500 people and served more than 23,000 customers in over 135 countries until being acquired by IBM on January 31, 2008. While no longer an independent company, the Cognos name continues to be applied to IBM's line of business intelligence and performance management products.
MicroStrategy Incorporated is an American company that provides business intelligence (BI), mobile software, and cloud-based services. Founded in 1989 by Michael J. Saylor, Sanju Bansal, and Thomas Spahr, the firm develops software to analyze internal and external data in order to make business decisions and to develop mobile apps. It is a public company headquartered in Tysons Corner, Virginia, in the Washington metropolitan area. Its primary business analytics competitors include SAP AG Business Objects, IBM Cognos, and Oracle Corporation's BI Platform. Saylor is the Executive Chairman and, from 1989 to 2022, was the CEO. It is widely considered to be a bitcoin proxy due to its massive holdings of the cryptocurrency.
Essbase is a multidimensional database management system (MDBMS) that provides a platform upon which to build analytic applications. Essbase began as a product from Arbor Software, which merged with Hyperion Software in 1998. Oracle Corporation acquired Hyperion Solutions Corporation in 2007. Until late 2005 IBM also marketed an OEM version of Essbase as DB2 OLAP Server.
Hyperion Solutions Corporation was a software company located in Santa Clara, California, which was acquired by Oracle Corporation in 2007. Many of its products were targeted at the business intelligence (BI) and business performance management markets, and as of 2013 were developed and sold as Oracle Hyperion products. Hyperion Solutions was formed from the merger of Hyperion Software and Arbor Software in 1998.
Enterprise software, also known as enterprise application software (EAS), is computer software used to satisfy the needs of an organization rather than its individual users. Enterprise software is an integral part of a computer-based information system, handling a number of business operations, for example to enhance business and management reporting tasks, or support production operations and back office functions. Enterprise systems must process information at a relatively high speed.
Business intelligence software is a type of application software designed to retrieve, analyze, transform and report data for business intelligence (BI). The applications generally read data that has been previously stored, often - though not necessarily - in a data warehouse or data mart.
In computer information systems, a dashboard is a type of graphical user interface which often provides at-a-glance views of data relevant to a particular objective or process through a combination of visualizations and summary information. In other usage, "dashboard" is another name for "progress report" or "report" and is considered a form of data visualization.
Primavera is an enterprise project portfolio management software. It includes project management, scheduling, risk analysis, opportunity management, resource management, collaboration and control capabilities, and integrates with other enterprise software such as Oracle and SAP’s ERP systems. Primavera was launched in 1983 by Primavera Systems Inc. which was acquired by Oracle Corporation in 2008.
InetSoft Technology Corporation is a privately owned multinational computer software company that develops free and commercial web-based business intelligence applications. The company was founded in 1996, and currently has over 120 employees between its corporate headquarters in Piscataway, New Jersey, and development offices in Beijing and Xi'an, China.
A report generator is a computer program whose purpose is to take data from a source such as a database, XML stream or a spreadsheet, and use it to produce a document in a format which satisfies a particular human readership.
Zoho Corporation is an Indian multinational technology company that makes computer software and web-based business tools. It is best known for the online office suite offering Zoho Office Suite. The company was founded in 1996 by Sridhar Vembu and Tony Thomas and has a presence in seven locations with global headquarters in Chennai, Tamil Nadu, India, and corporate headquarters outside of Austin in Del Valle, Texas. Radha Vembu, Sridhar Vembu's sister, owns a majority stake in the company.
IBM Cognos Analytics with Watson is a web-based integrated business intelligence suite by IBM. It provides a toolset for reporting, analytics, scorecarding, and monitoring of events and metrics. The software consists of several components designed to meet the different information requirements in a company. IBM Cognos Analytics has components such as IBM Cognos Framework Manager, IBM Cognos Cube Designer, IBM Cognos Transformer.
Collaborative decision-making (CDM) software is a software application or module that helps to coordinate and disseminate data and reach consensus among work groups.
The term is used for two different things:
- In computer science, in-memory processing (PIM) is a computer architecture in which data operations are available directly on the data memory, rather than having to be transferred to CPU registers first. This may improve the power usage and performance of moving data between the processor and the main memory.
- In software engineering, in-memory processing is a software architecture where a database is kept entirely in random-access memory (RAM) or flash memory so that usual accesses, in particular read or query operations, do not require access to disk storage. This may allow faster data operations such as "joins", and faster reporting and decision-making in business.
Arcplan is a software for business intelligence (BI), budgeting, planning & forecasting (BP&F), business analytics and collaborative Business Intelligence. It is the enhancement of the enterprise software inSight® and dynaSight of the former German provider arcplan Information Services GmbH.
Embedded analytics enables organisations to integrate analytics capabilities into their own, often software as a service, applications, portals, or websites. This differs from embedded software and web analytics.
Microsoft Power BI is an interactive data visualization software product developed by Microsoft with a primary focus on business intelligence. It is part of the Microsoft Power Platform. Power BI is a collection of software services, apps, and connectors that work together to turn various sources of data into static and interactive data visualizations. Data may be input by reading directly from a database, webpage, PDF, or structured files such as spreadsheets, CSV, XML, JSON, XLSX, and SharePoint.