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| Location | |
|---|---|
| Country | Colombia |
| Continent | South America |
| Access codes | |
| Country code | +57 |
| International access | 00 followed by 1 or 3 digit carrier code |
| Long-distance | 0 followed by 1 or 3 digit carrier code |
Colombia operates a closed dialing plan, with all fixed line and mobile subscriber numbers being 10-digit. [1]
Nationally, all calls between subscribers are dialed as ten digits, with no prefix.
| Number | Dialing zone or Service |
|---|---|
| +57-3XX-XXXXXXX | Mobile (cellular) services |
| +57-601-XXXXXXX | Bogotá and Cundinamarca |
| +57-602-XXXXXXX | Valle del Cauca, Cauca and Nariño |
| +57-604-XXXXXXX | Antioquia, Chocó and Córdoba |
| +57-605-XXXXXXX | Atlántico, Bolívar, Cesar, La Guajira, Magdalena and Sucre |
| +57-606-XXXXXXX | Caldas, Risaralda and Quindío |
| +57-607-XXXXXXX | Norte de Santander, Santander and Arauca |
| +57-608-XXXXXXX | Boyacá, Tolima, Huila, San Andrés, Meta, Caquetá and the Amazon and Orinoco departments (Casanare, Vichada, Guainía, Vaupés, Guaviare, Amazonas and Putumayo) |
Prior to September 2021, Colombia had fixed line subscriber numbers that comprised a single digit dialing zone and a 7-digit local number. These were converted to the new format by inserting "60" before the dialing zone.
There were various dial plans, with different access prefixes depending on the type of service. All such prefixes have been removed, except for international calls from landlines.
All landline subscriber numbers follow the pattern:
Where B is the dialing zone (where the number is located), Y is 2 to 8 (or 9 for pay phones), [2] [ failed verification ] and X is any digit.
Each department belongs to only one dialing zone.
Calls from landlines to both landline and mobile numbers are placed by dialing the 10-digit subscriber number with no prefix.
Calling internationally from Colombian landlines requires a carrier-selection code be included after the 00 IDD prefix, before the country code and foreign subscriber number:
| 00456 | Claro Fijo |
|---|---|
| 00444 | Claro Móvil |
| 00414 | Tigo |
| 005 | Tigo |
| 007 | ETB |
| 009 | Movistar |
As with landlines, calls from mobile phones to both landline and mobile numbers are placed by dialing the 10-digit subscriber number with no prefix.
Mobile subscriber numbers follow the pattern:
where 3MMusually indicates the one of the country's mobile phone operators.
| Prefix | Mobile Operator |
|---|---|
| 300 301 302 304 305 324 | Tigo |
| 302 323 | WOM |
| 304 | Flash Mobile |
| 304 | Tigo UNE |
| 304 305 | ETB |
| 305 | Móvil Éxito |
| 310 311 312 313 314 320 321 322 323 | Claro formerly known as Comcel |
| 315 316 317 318 | Movistar |
| 319 | Virgin Mobile |
| 324 | Tigo UNE |
| 333 | Suma Movil |
| 350 351 | Avantel |
Since Colombia adopted the mobile number portability, these 3MM codes only indicate the original operator when the subscriber obtained the number; individual subscriber numbers may use other operators.
Toll-free numbers follow the pattern:
Before 2002, the format was 9800-XXXXXX. When the current format was adopted in that year, existing toll-free numbers were given the format 01-800-0XX-XXXX. These numbers were advertised with the grouping 01-8000-XX-XXX, leading many people to erroneously believe that the general prefix for toll-free numbers is 01-8000.
A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls. For the calling party, a call to a toll-free number from a landline is free of charge. A toll-free number is identified by a dialing prefix similar to an area code. The specific service access varies by country.
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