Hospitality industry in New Zealand

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The hospitality industry in New Zealand is a major industry operating around the country. [1] It is one of the largest employment sectors in the country, contributing about 1.7% of GDP, equivalent to NZ$5 billion annually. [2]

Contents

Businesses in the sector can be divided into four broad categories: Quick Service Restaurants; Takeaways; Pubs, Taverns and Bars; and Cafes and Restaurants. [3] More than half of the sector's workforce work in cafes and restaurants, and more than half of sales occur in the Auckland, Canterbury and Wellington regions. [1]

The sector has a long-term shortage of workers, particularly skilled chefs and managers. Workers do not require formal qualifications, but require customer service skills and may require certificates to manage premises and sell alcohol. [4] [1] The shortage of workers has been made worse due to the COVID-19 pandemic. [5]

History

In 2019, 39.1% of sales were in the Auckland region, 12.3% of sales were in the Canterbury region, and 10.6% of sales were in the Wellington region. [1]

Between January 2020 and January 2021, the sector recorded double digit revenue declines across all categories due to the COVID-19 pandemic in New Zealand. [6] Spending on businesses including cafes, restaurants, takeaway food, and bars was 95% lower in April 2020 than in April 2019. [7]

In the late 2021 Auckland lockdown, the sector recorded a further 60% reduction in national activity. [8]

Takeaways

Chains and franchises

Cafes and Restaurants

Chains and franchises

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References

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