A hotel is an establishment that provides paid lodging on a short-term basis. Facilities provided inside a hotel room may range from a modest-quality mattress in a small room to large suites with bigger, higher-quality beds, a dresser, a refrigerator, and other kitchen facilities, upholstered chairs, a flat-screen television, and en-suite bathrooms. Small, lower-priced hotels may offer only the most basic guest services and facilities. Larger, higher-priced hotels may provide additional guest facilities such as a swimming pool, a business center with computers, printers, and other office equipment, childcare, conference and event facilities, tennis or basketball courts, gymnasium, restaurants, day spa, and social function services. Hotel rooms are usually numbered to allow guests to identify their room. Some boutique, high-end hotels have custom decorated rooms. Some hotels offer meals as part of a room and board arrangement. In Japan, capsule hotels provide a tiny room suitable only for sleeping and shared bathroom facilities.
A loyalty program is a marketing strategy designed to encourage customers to continue to shop at or use the services of a business associated with the program. A loyalty program typically involves the operator of a particular program set up an account for a customer of a business associated with the scheme, and then issue to the customer a loyalty card which may be a plastic or paper card, visually similar to a credit card, that identifies the cardholder as a participant in the program. Cards may have a barcode or magstripe to more easily allow for scanning, although some are chip cards or proximity cards.
Hilton Hotels & Resorts is a global brand of full-service hotels and resorts and the flagship brand of American multinational hospitality company Hilton.
A frequent-flyer program or frequent-flyer programme is a loyalty program offered by an airline.
Hyatt Hotels Corporation, commonly known as Hyatt Hotels & Resorts, is an American multinational hospitality company headquartered in the Riverside Plaza area of Chicago that manages and franchises luxury and business hotels, resorts, and vacation properties. Hyatt Hotels & Resorts is one of the businesses managed by the Pritzker family.
Flybuys is an Australian customer loyalty program equally owned by the Coles Group and Wesfarmers through joint venture Loyalty Pacific. Members can accrue points by shopping at Coles Group brands, certain Wesfarmers brands, and some third-party partners like HCF Insurance, Coles Express and Optus. Points can then be redeemed for money off purchases at Coles Supermarkets, Kmart, and Target stores, as well as holidays and household goods.
Air Miles is a group of loyalty programs operated by different companies in each region where the brand operates. The programs are available in Canada, the Netherlands, and the Middle East. Points are earned on purchases at participating merchants and can be redeemed against flights with specific airlines.
Columbia Sussex is a privately owned hotel company based in Crestview Hills, Kentucky. The company, owned by the Yung family, owns and operates hotels in various parts of the United States. The current president and founder is William J. Yung III.
Online shopping rewards are a type of loyalty program to e-commerce shoppers.
Grand Sierra Resort is a hotel and casino located approximately three miles east of Downtown Reno, Nevada. The hotel has 1,990 guest rooms and suites, 27 floors, 12 restaurants, including Charlie Palmer Steak by celebrity chef Charlie Palmer, and a casino with 80,000 sq ft of space. GSR has a movie theater, a Race & Sports Book, nightclubs including LEX Nightclub, a 25,000 sq ft venue with a swimming pool, lake golf driving range, a two screen cinema, an RV park and a recently opened ice rink. It is owned and operated by Southern California based investment group headed by The Meruelo Group.
Marriott Vacation Club is the primary timeshare brand of Marriott Vacations Worldwide Corporation. The brand comprises around 70 Marriott Vacation Club properties throughout the United States, Caribbean, Central America, Europe, and Asia. Marriott Vacation Club resorts consist of one, two, and three-bedroom villas, with more than 400,000 owners.
Hawthorn Suites is a chain of hotels in the United States owned by Wyndham Hotels and Resorts.
Coast Hotels Limited, a fully owned subsidiary of APA Hotels Canada, Inc. is one of North America's fastest-growing and Canada's largest hotel brands. With corporate offices in Vancouver, B.C. and Seattle, WA, Coast Hotels owns, manages and franchises hotels under the Coast Hotels brand and also manages properties independently.
Loyalty marketing is a marketing strategy in which a company focuses on growing and retaining existing customers through incentives. Branding, product marketing, and loyalty marketing all form part of the customer proposition – the subjective assessment by the customer of whether to purchase a brand or not based on the integrated combination of the value they receive from each of these marketing disciplines.
Crown Resorts Limited is Australia's largest gaming and entertainment group that owns and operates two of Australia's leading gambling and entertainment complexes, Crown Melbourne, Crown Perth and Crown Sydney. It was listed on the Australian Securities Exchange until purchased by Blackstone in June 2022.
Velocity is the frequent-flyer program of Virgin Australia Holdings.
Timezone is an international chain of family entertainment centres and amusement arcade centres based in Australia. It is owned and operated by The Entertainment and Education Group (TEEG). Outside of Australia, Timezone is currently operating in India, New Zealand, Singapore, the Philippines, Indonesia and Vietnam.
Stash Hotel Rewards is an American company that produces a loyalty rewards program for a network of nearly 200 independent hotels in the United States, Panama, and the Caribbean. The membership is free to join, and guests are given 5 points for every dollar spent at hotels in the network. It is the largest points-based loyalty reward program for independent hotels in North America. The company was founded in 2010 and is based in Palo Alto, California.
Summit Hotels and Resorts is a Filipino brand of hotels owned and operated by Robinsons Land Corporation, the real estate arm of JG Summit Holdings established by Filipino-Chinese entrepreneur John Gokongwei Jr. It began operating in 2009 with the opening of its first hotel, Summit Ridge Tagaytay in Tagaytay, Cavite. As of 2020, the company has six hotels, all located in the Philippines.
