A loyalty program is a marketing strategy designed to encourage customers to continue to shop at or use the services of a business associated with the program. A loyalty program typically involves the operator of a particular program set up an account for a customer of a business associated with the scheme, and then issue to the customer a loyalty card which may be a plastic or paper card, visually similar to a credit card, that identifies the cardholder as a participant in the program. Cards may have a barcode or magstripe to more easily allow for scanning, although some are chip cards or proximity cards.
Shopping is an activity in which a customer browses the available goods or services presented by one or more retailers with the potential intent to purchase a suitable selection of them. A typology of shopper types has been developed by scholars which identifies one group of shoppers as recreational shoppers, that is, those who enjoy shopping and view it as a leisure activity.
Tesco plc is a British multinational groceries and general merchandise retailer headquartered in Welwyn Garden City, England. In 2011, it was the third-largest retailer in the world measured by gross revenues and the ninth-largest in the world measured by revenues. It has shops in Ireland, the United Kingdom, the Czech Republic, Hungary, and Slovakia. It is the market leader of groceries in the UK.
J Sainsbury plc, trading as Sainsbury's, is a British supermarket and the second largest chain of supermarkets in the United Kingdom, with a 14.6% share of UK supermarket sales in September 2022.
Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholesaler, and then sells in smaller quantities to consumers for a profit. Retailers are the final link in the supply chain from producers to consumers.
Trading stamps are small paper stamps given to customers by merchants in loyalty programs that predate the modern loyalty card. Like the similarly-issued retailer coupons, these stamps only had a minimal cash value of a few mils individually, but when a customer accumulated a number of them, they could be exchanged with the trading stamp company for premiums, such as toys, personal items, housewares, furniture and appliances.
Waitrose Limited, trading as Waitrose & Partners, is a brand of British supermarkets, founded in 1904 as Waite, Rose & Taylor, later shortened to Waitrose. It was acquired in 1937 by employee-owned retailer John Lewis Partnership, which still sells groceries under the brand. Its head offices are located in Bracknell, Berkshire.
Sir John Edward Cohen was an English businessman who founded the Tesco supermarket chain.
British Home Stores, commonly abbreviated to BHS and latterly legally styled BHS Ltd, was a British department store chain, primarily selling clothing and household items. In its later years, the company began to expand into furniture, electronics, entertainment, convenience groceries and fragrance and beauty products.
Argos Limited is a British catalogue retailer operating in the United Kingdom and formerly in the Republic of Ireland, acquired by Sainsbury's supermarket chain in 2016. It was established in November 1972 and is named after the Greek city of Argos. The company trades both through physical shops and online, with 29 million yearly shop customers, and nearly a billion online visitors per annum. It has also franchised overseas to countries such as China.
S&H Green Stamps was a line of trading stamps popular in the United States from 1896 until the late 1980s. They were distributed as part of a rewards program operated by the Sperry & Hutchinson company (S&H), founded in 1896 by Thomas Sperry and Shelley Byron Hutchinson. During the 1960s, the company issued more stamps than the U.S. Postal Service, and distributed 35 million catalogs a year. Customers received stamps at the checkout counters of supermarkets, department stores, and gasoline stations among other retailers, which could then be redeemed for products from the catalog. Top Value Stamps ceased operations in the early 1980s, after which S&H would accept savings books for those left with unredeemed Top Value books, before S&H itself also ceased business.
A catalog merchant is a form of retailing. The typical merchant sells a wide variety of household and personal products, with many emphasizing jewelry. Unlike a self-serve retail store, most of the items are not displayed; customers select the products from printed catalogs in the store and fill out an order form. The order is brought to the sales counter, where a clerk retrieves the items from the warehouse area to a payment and checkout station.
Booker Group Limited is a British wholesale distributor, and subsidiary of Tesco.
Tesco Clubcard is the loyalty card of British supermarket chain Tesco.
Stewarts Supermarket Limited was a supermarket chain in Northern Ireland. The chain was purchased by Tesco in March 1997.
United Drapery Stores, or UDS, was a British retail group that dominated the British high street from the 1950s to the early 1980s.
Tesco Direct was a shopping catalogue and website operated by the British supermarket chain and retailer Tesco. It supplied non-food goods such as homeware and consumer products with delivery or in-store collection through collection points in Tesco stores. It was run in competition with Argos and Amazon. The final catalogue was published and printed in 2012.
Thomas Alexander Sperry was the co-founder and the "S" of S&H Green Stamps, together with Shelley Byron Hutchinson of Ypsilanti, Michigan.
Granville Richard Francis Tompkins was a British print, advertising and retail entrepreneur, best known for founding the Green Shield Stamps company, as well as the Argos chain of catalogue stores which became one of the largest retailers in the United Kingdom, and a constituent of the FTSE 100 Index.
Omnichannel retail strategy, originally also known in the U.K. as bricks and clicks, is a business model by which a company integrates both offline (bricks) and online (clicks) presences, sometimes with the third extra flips.
