Review

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A review is an evaluation of a publication, product, service, or company or a critical take on current affairs in literature, politics or culture. In addition to a critical evaluation, the review's author may assign the work a rating to indicate its relative merit.

Contents

Reviews can apply to a movie, video game, musical composition, book; a piece of hardware like a car, home appliance, or computer; or software such as business software, sales software; or an event or performance, such as a live music concert, play, musical theater show, dance show or art exhibition. In the cultural sphere, The New York Review of Books , for instance, is a collection of essays on literature, culture, and current affairs.

In academia

User review

A user review refers to a review written by a user or consumer of a product or service based on the author's own experience as a user of the reviewed product. Popular sources for consumer reviews are e-commerce sites like Amazon.com and Zappos and social media sites like Tripadvisor and Yelp. E-commerce sites often have consumer reviews for products and sellers separately. Usually, consumer reviews are in the form of several lines of text accompanied by a numerical rating. This text is meant to aid in shopping decision of a prospective buyer. A consumer review of a product usually comments on how well the product measures up to expectations based on the specifications provided by the manufacturer or seller. It talks about performance, reliability, quality defects, if any, and value for money. Consumer reviews, also called 'word of mouth' and 'user-generated content' differ from 'marketer-generated content' in their evaluation from consumer or user point of view. They often include comparative evaluations against competing products. Observations are factual as well as subjective in nature. Consumer reviews of sellers usually comment on service experienced, and dependability or trustworthiness of the seller. Usually, they comment on factors such as timeliness of delivery, packaging, and correctness of delivered items, shipping charges, return services against promises made, and so on.

Online consumer reviews have become a major factor in business reputation and brand image due to the popularity of TripAdvisor, Yelp, and online review websites. A negative review can damage the reputation of a business and this has created a new industry of reputation management where companies attempt to remove or hide bad reviews so that more favourable content is found when potential customers do research.

An expert review usually refers to a review written by someone who has tested several peer products or services to identify which offers the best value for money or the best set of features. An example of this is Amazon Vine. Amazon Vine is a program which was introduced to "help their fellow customers make informed purchase decisions". [1] This program is invite-only and is designed to generate reviews for product vendors with whom Amazon works.

One type of user review can be in the physical world, such as a video reviewing a product or software. This is common on platforms such as YouTube and Vimeo.

Book review

A book review (or book report) is a form of criticism in which a book is analyzed based on content, style, and merit. It is often carried out in periodicals, as school work, or online. Its length may vary from a single paragraph to a substantial essay. In the case of a work of poetry or fiction, or of nonfiction in which the literary merits of the work are an important element, a review will commonly use the methods of literary criticism. Such a review often contains evaluations of the book on the basis of personal taste. Reviewers, in literary periodicals, often use the occasion of a book review for a display of learning or to promulgate their own ideas on the topic of a fiction or non-fiction work. At the other end of the spectrum, some book reviews resemble simple plot summaries. Reviews of non-fiction works intended for instructional or informational purposes may focus more directly on concerns such as practical usefulness and reader-friendliness.

Music reviews

Performance reviews

Reviews of live music performances are typically short articles that tell readers about the performers or group(s) that were involved and the pieces or songs that were performed. The comments made by reviewers fall, roughly into two categories: technical comments and subjective/artistic comments. The elements in the "technical" category include rhythmic "togetherness", intonation, errors or slip-ups, and so on. These elements are fairly "black and white"; a pianist playing a concerto either played the right notes on a climactic scale run, or she missed it. The subjective comments refer to elements which are a matter of taste. The balance between the different elements in a review (information about the performer or group; information about the pieces/songs; commentary about the technical and subjective elements of the performance) depends on the audience that a music critic is writing for. Music reviewers writing in local newspapers or general-interest magazines may not be able to assume that the readers will be familiar with music performers and pieces/songs, so they may decide to include a great deal of "background" information.

Recording reviews

Music critics and music writers also review recordings of music, including individual songs or pieces or entire albums. In the case of a review of an entire album, the reviewer will not only judge the individual songs or pieces; they will also judge how well all of the songs or pieces work together or go together.

The age of digital downloads may considerably change the album review. Where previously albums were purchased as collections of songs, often with a common theme, the rise of individual song downloads may have significant impact on consumers' exposure to an artist's music. Die-hard fans will most likely continue to explore an artist's complete work, but individuals will most likely make significantly different choices and "cherry-pick" songs they have been exposed to. The concept of "singles" or individual hits marked for retail has been around for long time; however, the price for a single in the days of CDs or 45's was much closer to the complete album price. When you consider that each song on an artist's album is often priced at the same amount, the odds of the average consumer purchase the entire album instead of selecting the "hit" songs decreases significantly.

Composition reviews

In classical music, music critics may also do reviews of compositions, even if the piece or song has never been performed and it only exists on manuscript paper in a score. To review a composition in this fashion, the critic will use music theory skills such as harmonic analysis and thematic analysis, along with their knowledge of idioms and compositional practices etc.

Motion picture, television and video reviews

A motion picture review is a work of film criticism addressing the merits of one or more motion pictures. Generally, the term "movie review" implies a work of journalistic film criticism rather than of academic criticism. Such reviews have appeared in newspapers and printed periodicals since the beginning of the film industry, and now are published in general-interest websites as well as specialized film and film review sites. Television programs and other videos are now commonly reviewed in similar venues and by similar methods.

Bought review

A bought review is the system where the creator (usually a company) of a new product pays a reviewer to review his new product. Primarily used in the car, movie, and game industry this system creates a kind of undercover advertising. Bought reviews tend to be biased due to the informative value of reviews. In some cases, a bought review may be independent, if the person that is hired to do the review has a strong reputation for independence and integrity. Even if a "bought review" from a respected critic is actually independent, the perception of potential bias will remain, due to the financial relationship between the company and the critic.

A similar type of review that may be biased is the so-called "puff piece", a review of "[a product]", film, or event that is written by a sympathetic reviewer or by an individual who has a connection to the product or event in question, either in terms of an employment relationship or other links. For example, a major media conglomerate that owns both print media and record companies may instruct one of its employees in one of its newspapers to do a review of an album which is being released by the conglomerate's record company. Although some journalists may assert their professional independence and integrity, and insist on producing an unbiased review, in other cases, writers may succumb to the pressure and pen a biased "puff piece" which praises the product or event while omitting any discussion of any shortcomings. In some cases, "puff pieces" purport to provide a review of the product or event, but instead merely provide "peacock words" ("An amazing recording"); "weasel words" and tabloid-style filler which is peripheral or irrelevant to assessing the qualities of the product or event ("During the filming, there were rumors that romantic sparks flew between the two co-leads, who were often seen talking together on the set").

Several online review manipulation strategies have also been reported, such as writing fake reviews and offering monetary compensation to remove negative reviews. [2]

See also

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<span class="mw-page-title-main">Peer review</span> Evaluation of work by one or more people of similar competence to the producers of the work

Peer review is the evaluation of work by one or more people with similar competencies as the producers of the work. It functions as a form of self-regulation by qualified members of a profession within the relevant field. Peer review methods are used to maintain quality standards, improve performance, and provide credibility. In academia, scholarly peer review is often used to determine an academic paper's suitability for publication. Peer review can be categorized by the type of activity and by the field or profession in which the activity occurs, e.g., medical peer review. It can also be used as a teaching tool to help students improve writing assignments.

<span class="mw-page-title-main">Amazon (company)</span> American multinational technology company

Amazon.com, Inc., doing business as Amazon, is an American multinational technology company, engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. It is considered one of the Big Five American technology companies; the other four are Alphabet, Apple, Meta, and Microsoft.

<span class="mw-page-title-main">Critic</span> Person who offers reasoned judgment

A critic is a person who communicates an assessment and an opinion of various forms of creative works such as art, literature, music, cinema, theater, fashion, architecture, and food. Critics may also take as their subject social or government policy. Critical judgments, whether derived from critical thinking or not, weigh up a range of factors, including an assessment of the extent to which the item under review achieves its purpose and its creator's intention and a knowledge of its context. They may also include a positive or negative personal response.

New Criticism was a formalist movement in literary theory that dominated American literary criticism in the middle decades of the 20th century. It emphasized close reading, particularly of poetry, to discover how a work of literature functioned as a self-contained, self-referential aesthetic object. The movement derived its name from John Crowe Ransom's 1941 book The New Criticism.

<span class="mw-page-title-main">Robert Christgau</span> American music journalist (born 1942)

Robert Thomas Christgau is an American music journalist and essayist. Among the most well-known and influential music critics, he began his career in the late 1960s as one of the earliest professional rock critics and later became an early proponent of musical movements such as hip hop, riot grrrl, and the import of African popular music in the West. He was the chief music critic and senior editor for The Village Voice for 37 years, during which time he created and oversaw the annual Pazz & Jop critics poll. He has also covered popular music for Esquire, Creem, Newsday, Playboy, Rolling Stone, Billboard, NPR, Blender, and MSN Music; he was a visiting arts teacher at New York University. CNN senior writer Jamie Allen has called Christgau "the E. F. Hutton of the music world–when he talks, people listen."

<span class="mw-page-title-main">Online shopping</span> Form of electronic commerce

Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser or a mobile app. Consumers find a product of interest by visiting the website of the retailer directly or by searching among alternative vendors using a shopping search engine, which displays the same product's availability and pricing at different e-retailers. As of 2020, customers can shop online using a range of different computers and devices, including desktop computers, laptops, tablet computers and smartphones.

A bestseller is a book or other media noted for its top selling status, with bestseller lists published by newspapers, magazines, and book store chains. Some lists are broken down into classifications and specialties. An author may also be referred to as a bestseller if their work often appears in a list. Well-known bestseller lists in the U.S. are published by Publishers Weekly, USA Today, The New York Times, and IndieBound. The New York Times tracks book sales from national and independent bookstores, as well as sales from major internet retailers such as Amazon.com and Barnes & Noble.

<span class="mw-page-title-main">Long tail</span> Feature of some statistical distributions

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<span class="mw-page-title-main">Rockism and poptimism</span> Ideological arguments in music journalism

Rockism and poptimism are ideological arguments about popular music prevalent in mainstream music journalism. Rockism is the belief that rock music depends on values such as authenticity and artfulness, which elevate it over other forms of popular music. So-called "rockists" may promote the artifices stereotyped in rock music or may regard the genre as the normative state of popular music. Poptimism is the belief that pop music is as worthy of professional critique and interest as rock music. Detractors of poptimism describe it as a counterpart of rockism that unfairly privileges the most famous or best-selling pop, hip hop and R&B acts.

<span class="mw-page-title-main">Puffery</span> Exaggerated or false praise

In colloquial language, puffery refers to exaggerated or false praise. Puffery serves to "puff up" what is being described. In law, puffery is usually invoked as a defense argument: it identifies futile speech, typically of a seller, which does not give rise to legal liability. In a circular manner, legal explanations for this normative position describe the non-enforceable speech as a statement that no "reasonable person" would take seriously anyway.

A review site is a website on which reviews can be posted about people, businesses, products, or services. These sites may use Web 2.0 techniques to gather reviews from site users or may employ professional writers to author reviews on the topic of concern for the site.

Crowdreviewing is the practice of gathering opinion or feedback from a large number of people, typically via the internet or an online community; a portmanteau of "crowd" and "reviews". Crowdreviewing is also often viewed as a form of crowd voting which occurs when a website gathers a large group's opinions and judgment. The concept is based on the principles of crowdsourcing and lets users submit online reviews to participate in building online metrics that measure performance. By harnessing social collaboration in the form of feedback individuals are generally able to form a more informed opinion.

<span class="mw-page-title-main">RateItAll</span>

RateItAll is a consumer-review website that also incorporates social networking. Consumers review diverse products and services, share information, and get paid modestly for their reviews. Its reviews include a five-star ranking system for those items being rated. It is one of the largest consumer-review internet based services, offering free access to over 8 million reviews posted on its website to date.

<span class="mw-page-title-main">Film criticism</span> Analysis and evaluation of films

Film criticism is the analysis and evaluation of films and the film medium. In general, film criticism can be divided into two categories: Academic criticism by film scholars, who study the composition of film theory and publish their findings and essays in books and journals, and general journalistic criticism that appears regularly in press newspapers, magazines and other popular mass-media outlets. Academic film criticism rarely takes the form of a review; instead it is more likely to analyse the film and its place in the history of its genre, the industry and film history as a whole.

Goodreads is an American social cataloging website and a subsidiary of Amazon that allows individuals to search its database of books, annotations, quotes, and reviews. Users can sign up and register books to generate library catalogs and reading lists. They can also create their own groups of book suggestions, surveys, polls, blogs, and discussions. The website's offices are located in San Francisco.

Launched in 2007, Amazon Vine is an internal service of Amazon.com that allows manufacturers and publishers to receive reviews for their products on Amazon. Companies pay a fee to Amazon and provide products for review. The products are then passed to Amazon reviewers, who can publish a review. Reviews are not required on any particular item, although Vine members are expected to review most items received. Past and present participating companies include Logitech, HarperCollins, Philips, Samsung, Bose, Sony, Tefal, Microsoft, Breville, Bosch, Garmin, Dyson, Remington, Case Logic, Creative, Braun, Sennheiser, Olympus, LG, Black & Decker, Acer and Walker Books. Reception for the program has been mixed with some people criticizing the program's use of non-professional reviewers while others cited this as a benefit. The Vine program operates independently on Amazon.com, Amazon.co.uk, Amazon.fr, Amazon.de, Amazon.ca and Amazon.es.

<span class="mw-page-title-main">User review</span> Consumer appraisal posted online

A user review is a review conducted by any person who has access to the internet and publishes their experience to a review site or social media platform following product testing or the evaluation of a service. User reviews are commonly provided by consumers who volunteer to write the review, rather than professionals who are paid to evaluate the product or service. User reviews might be compared to professional nonprofit reviews from a consumer organization, or to promotional reviews from an advertiser or company marketing a product. Growth of social media platforms has enabled the facilitation of interaction between consumers after a review has been placed on online communities such as blogs, internet forums or other popular platforms.

<i>Christgaus Record Guide: Rock Albums of the Seventies</i> Music reference book

Christgau's Record Guide: Rock Albums of the Seventies is a music reference book by American music journalist and essayist Robert Christgau. It was first published in October 1981 by Ticknor & Fields. The book compiles approximately 3,000 of Christgau's capsule album reviews, most of which were originally written for his "Consumer Guide" column in The Village Voice throughout the 1970s. The entries feature annotated details about each record's release and cover a variety of genres related to rock music.

The social influence bias is an asymmetric herding effect on online social media platforms which makes users overcompensate for negative ratings but amplify positive ones. Positive social influence can accumulate and result in a rating bubble, while negative social influence is neutralized by crowd correction. This phenomenon was first described in a paper written by Lev Muchnik, Sinan Aral and Sean J. Taylor in 2014, then the question was revisited by Cicognani et al., whose experiment reinforced Munchnik's and his co-authors' results.

<i>Christgaus Consumer Guide: Albums of the 90s</i> 2000 book by music journalist Robert Christgau

Christgau's Consumer Guide: Albums of the '90s is a music reference book by American music journalist and essayist Robert Christgau. It was published in October 2000 by St. Martin's Press's Griffin imprint and collects approximately 3,800 capsule album reviews, originally written by Christgau during the 1990s for his "Consumer Guide" column in The Village Voice. Text from his other writings for the Voice, Rolling Stone, Spin, and Playboy from this period is also featured. The book is the third in a series of influential "Consumer Guide" collections, following Christgau's Record Guide: Rock Albums of the Seventies (1981) and Christgau's Record Guide: The '80s (1990).

References

  1. "Amazon Vine". www.amazon.com. Retrieved 26 October 2021.
  2. Gössling, Stefan; Hall, C. Michael; Andersson, Ann-Christin (12 January 2016). "The manager's dilemma: a conceptualization of online review manipulation strategies". Current Issues in Tourism. 21 (5): 484–503. doi:10.1080/13683500.2015.1127337. S2CID   155791173.