Origins
After the railway network was privatised in the mid-1990s, it was decided that when the existing "Heritage" ticket issuing systems (APTIS, SPORTIS and the Quickfare passenger-operated machines) needed replacing, the contracts should be put out to competitive tender. Although the Rail Settlement Plan (RSP) scheme, overseen and controlled by the newly created Association of Train Operating Companies (ATOC), would set various requirements and regulate the introduction of such systems through an official accreditation process, any company which wished to set up a ticket issuing system and offer it for accreditation could do so. Once it had been accredited, the system could then be offered to the individual Train Operating Companies once they were ready to replace their existing equipment.
Accordingly, having met RSP's requirements, the SMART Terminal began to be installed on a trial basis in 2003. London Bridge was the first station to gain one, in January of that year, when Connex South Eastern elected to put the system on trial. Over the next 18 months, more machines were trialled at various locations by other TOCs as part of the tendering process. (Train Operating Company names shown in the table are those current at the time of installation.)
There was also a machine (number 5029) in an Excess Fares office at London Paddington, from August 2004 until June 2006. First Great Western have replaced this with a Fujitsu STAR terminal.
National Rail (NR) is the trading name licensed for use by the Rail Delivery Group, an unincorporated association whose membership consists of the passenger train operating companies (TOCs) of England, Scotland, and Wales. The TOCs run the passenger services previously provided by the British Railways Board, from 1965 using the brand name British Rail. Northern Ireland, which is bordered by the Republic of Ireland, has a different system. National Rail services share a ticketing structure and inter-availability that generally do not extend to services which were not part of British Rail.
A train operating company (TOC) is the term used on the railway system of Great Britain for a railway undertaking operating passenger trains under the collective National Rail brand. TOCs have existed since the privatisation of the network under the Railways Act 1993.
Bat & Ball railway station is on Bat & Ball Road in the suburban town of Sevenoaks in Kent, England. The station is managed by Southeastern although all trains that serve the station are Thameslink. It is 25 miles 51 chains (41.3 km) from London Victoria, although all northbound trains run to London Blackfriars.
Salfords railway station serves the village of Salfords in Surrey, England. The station is sometimes shown as Salfords (Surrey) in timetables to differentiate it from the two stations in Salford, Greater Manchester. It is on the Brighton Main Line, 23 miles 37 chains (37.8 km) down the line from London Bridge via Redhill and is managed by Southern. Train services are provided by Thameslink and Southern.
Rail Settlement Plan (RSP) is a division of the Rail Delivery Group in the United Kingdom. It provides a wide range of common services to the UK's train operating companies and third-party providers of information and retail services.
Welham Green railway station serves the village of Welham Green in Hertfordshire, England. It is 15 miles 50 chains (25.1 km) measured from King's Cross on the East Coast Main Line.
The National Location Code (NLC) is a four-digit number allocated to every railway station and ticket issuing point in Great Britain for use with the ticketing system on the British railway network. They are used in the issue of tickets and for accounting purposes. They are a subset of the NLCs created by British Rail, which are based on four "main" digits plus two supplementary digits.
Tickets issued from British Rail's APTIS system had a considerable amount of detail, presented in a consistent, standard format. The design for all tickets was created by Colin Goodall. This format has formed the basis for all subsequent ticket issuing systems introduced on the railway network – ticket-office based, self-service and conductor-operated machines alike.
There is no single 'discount railcard' available on the UK railway network. In addition to the large number and variety of short-term or localised promotional fares that have been available to passengers on the British railway network in recent decades, there are many permanent concessionary fare schemes available to passengers. Some of these take the form of Railcards, which can be purchased by people who qualify according to the conditions, and which give discounts for all journeys over a period; other concessions are available for individual journeys. In all cases, details of the type of concession will be printed on the passenger's travel ticket, to distinguish reduced-rate tickets from those sold at the standard full fare.
The Thameslink Programme, originally Thameslink 2000, was a £6 billion project in south-east England to upgrade and expand the Thameslink rail network to provide new and longer trains between a wider range of stations to the north and to the south of London. The development facilitated new cross-London journeys, which means that passengers no longer have to change trains in London. Work included platform lengthening, station remodelling, new railway infrastructure, and new rolling stock. The project was originally proposed in 1991 following the successful introduction of the initial Thameslink service in 1988. After many delays, planning permission was granted in 2006 and funding was approved in October 2007. Work started in 2009 and was completed on 18 September 2020, although trains over the new routes began running in 2018.
The Ascom EasyTicket is a railway ticket issuing system used in Britain, consisting of a series of self-service (passenger-operated) machines at railway stations. Having been introduced in 2003 on a trial basis by several Train Operating Companies (TOCs) at various stations, the system did not spread into common usage, and most machines have since been removed.
Ascom B8050, usually known by the name QuickFare, is an early example of a passenger-operated railway ticket issuing system, consisting of a series of broadly identical machines installed at British railway stations from 1989 onwards. The machines allow passengers to buy the most popular types of ticket themselves, without having to go to a booking office, and are therefore useful at unstaffed, partly staffed or busy stations. All QuickFare machines have been replaced by more modern technology.
The Scheidt & Bachmann Ticket XPress system is a passenger-operated self-service railway ticket issuing system developed and manufactured by the German systems development and production group Scheidt & Bachmann GmbH, based in the city of Mönchengladbach. Since the first trial installations in 2003, seven train operating companies (TOCs) in Great Britain have adopted the system as their main passenger-operated ticket vending method, while four others have installed machines at certain stations on their networks. More than 1,500 machines are in place across the country, and more than 850 stations have one or more. Machines can accept cash and/or payment cards and can sell most National Rail tickets.
The 16–25 Railcard is an annual card giving discounts on certain types of railway ticket in Britain. It is available to anybody aged between 16 and 25 (inclusive), and certain mature students aged 26 and above, and is currently priced at £30.00. There is no restriction on the number of times the Railcard can be used to purchase discounted tickets during the period of its validity, and there are no geographical restrictions on its use.
Avantix Mobile ("AVB") is a portable railway ticket issuing system used across the British railway network from 2001 to 2017.
APTIS was the Accountancy and Passenger Ticket Issuing System used on the British Rail/National Rail network until 2007. It was originally called "Advanced Passenger Ticket Issuing System" as it was being developed at the time of the Advanced Passenger Train.
Cubic FasTIS is the latest TIS introduced to the UK National Rail Retailers. The prototype was piloted at Chiltern Railways High Wycombe station from April 2005, the second pilot machine was deployed at Banbury station. Following successful piloting, both Northern Rail and Chiltern Railways selected FasTIS to replace their APTIS fleet.
Tribute is one of the older generations of ticket issuing systems introduced to ticket offices by British Rail during the mid-1990s, prior to the privatisation of the network. PC-based, it is one of several systems trialled with the aim of replacing the aging APTIS system. The original systems was developed by British Rail Business Systems, and was first installed at London St Pancras on 21 January 1994. By April 2005, around 250 terminals were in use Following privatisation, development and support was provided to the train operating companies (TOCs) by SchlumbergerSema, until they were bought by Atos in 2004.
Avantix B8070, more commonly known as Avantix MultiTicket was a passenger-operated railway ticket issuing system, installed at British railway stations from 1999 onwards. The machines were available as upgrades to the Ascom B8050 Quickfare or as new build.
In 2014, a new design was introduced for train tickets issued on the National Rail network in Great Britain. The pre-2014 design was similar to the APTIS design introduced in 1986 by British Rail.
