Southeastern (train operating company)

Last updated

Southeastern
Southeastern-toc-logo-light.svg
20220519 Southeastern 707026.jpg
Overview
Franchise(s) South Eastern
Main region(s) Greater London, South East England
Fleet size
Stations called at180
Stations operated164
Parent company DfT Operator
Reporting mark SE
Dates of operation17 October 2021 (2021-10-17)17 October 2027 (2027-10-17) [3]
Predecessor Southeastern (Govia)
Other
Website www.southeasternrailway.co.uk OOjs UI icon edit-ltr-progressive.svg
Route map
Southeastern TOC route map 2010.svg

SE Trains Limited, [4] trading as Southeastern, is a British train operating company owned by DfT Operator for the Department for Transport, [5] that took over operating the South Eastern franchise in South East England from privately owned London & South Eastern Railway (which also traded as Southeastern) on 17 October 2021.

Contents

History

In September 2021 the Department for Transport (DfT) announced it would be terminating the South Eastern franchise then operated by the Govia-owned Southeastern after revenue declaration discrepancies involving £25 million of public money were discovered. [6] [7] [8] On 17 October 2021, an operator of last resort (OLR), SE Trains Limited, took over operations under the Southeastern brand; at the time, the DfT stated the OLR would manage the franchise for a six-year period, the end-date being set as 17 October 2027. [3]

Southeastern has been one of several train operators affected by the 2022–2023 United Kingdom railway strikes, the first national rail strikes in the UK for three decades. [9] Its workers are amongst those who are participating in industrial action due to a dispute over pay and working conditions. [10] These actions have led to Southeastern occasionally being unable to provide a full service level, and due to the often abrupt nature of the industrial action, which has included overtime bans and strikes, has sometimes not been able to arrange for rail replacement buses in time. [11] [12]

On 1 June 2023, both e-scooters and electric skateboards were banned from being carried onboard Southeastern trains; the reason for the ban was that the lithium-ion batteries that power these compact vehicles posed a fire safety risk. Most electric bicycles may still be taken on board, however. [13] Over the summer of 2023, Southeastern opened several new secure cycle hubs at railway stations across Kent as part of wider efforts to make its stations more accessible to cyclists. [14] These additions came amid a £4.4 million station improvement programme covering both Kent and south-east London, headed by both Southeastern and Network Rail. [15]

In late 2023, Southeastern introduced digital season tickets, referred to as sTickets, enabling customers to purchase and store season tickets on their smartphones. They can be bought through Southeastern's website as well as its mobile application, incorporate anti-fraud measures, and are valid for travel across south-east London, Kent, and East Sussex. [16] Several other fare changes were made around this time, including the abolition of super off-peak tickets and various price rises. [17] Around the same time, Southeastern scrapped plans to close many of its staffed ticket offices across its network. [18] [19]

Overview

Southeastern serves the main London stations of Charing Cross, Waterloo East, Cannon Street, London Bridge, St Pancras, Victoria and Blackfriars. The network has route mileage of 540 miles (870 km), [5] covering 180 stations, [5] 164 of which it manages. [20]

Routes

Upon its takeover of the franchise, Southeastern initially operated the same routes and services as its predecessor. During December 2022, a new timetable was introduced that reportedly aimed to reduce congestion, improve reliability and better match demand following the COVID-19 pandemic. [21] One year later, it was announced that Southeastern was to put on an additional 100 trains per week as a result of timetable changes based on customer feedback and travel pattern analysis across Kent, East Sussex and south-east London. [22] [23]

Several parties have called for the transfer of Southeastern's metro services to Transport for London (TfL). [24] Prior to the OLR taking over operations, TfL itself had announced its intention to take over the London suburban parts of the franchise and integrate them into a wider metro network. [25] [26] Officials such as the Mayor of London Sadiq Khan have publicly supported this move. [27] [28]

As of June 2024, the weekday off-peak service pattern, with frequencies in trains per hour (tph), is: [29]

High Speed 1 [30]
RoutetphCalling at
London St Pancras International to Faversham 1
London St Pancras International to Ramsgate via Faversham1
London St Pancras International to Ramsgate via Dover Priory 1
London St Pancras International to Margate via Canterbury West 1
Chatham Main Line [31]
RoutetphCalling at
London Victoria to Ramsgate via Faversham 1
London Victoria to Dover Priory via Faversham1
London Victoria to Gillingham 1
Sittingbourne to Sheerness-on-Sea 1
Maidstone Line [32]
RoutetphCalling at
London Victoria to Ashford International via Maidstone East 1
London Charing Cross to Maidstone East (semi-fast)1
South Eastern Main Line [33]
RoutetphCalling at
London Charing Cross to Dover Priory 1
London Charing Cross to Ramsgate via Canterbury West 1
Hastings Line [34]
RoutetphCalling at
London Charing Cross to Hastings 2
  • Hildenborough, Frant, Stonegate, Etchingham, Robertsbridge, Crowhurst, and West St Leonards are all served by the same trains.
Medway Valley Line [35]
RoutetphCalling at
Strood to Paddock Wood via Maidstone West 2
Metro - North Kent Line [36]
RoutetphCalling at
London Cannon Street to London Cannon Street via Greenwich and Woolwich Arsenal (clockwise)2
  • Services continue to/from London Cannon Street via Bexleyheath (see below).
London Cannon Street to Dartford via Lewisham and Woolwich Arsenal2
Metro - Bexleyheath Line [37]
RoutetphCalling at
London Cannon Street to London Cannon Street via Bexleyheath (anticlockwise)2
  • Services continue to/from London Cannon Street via Woolwich Arsenal and Greenwich (see above).
London Victoria to Gravesend via Bexleyheath2
London Charing Cross to Dartford via Bexleyheath1
  • Waterloo East, London Bridge, Lewisham, Blackheath, Kidbrooke, Eltham, Falconwood, Welling, Bexleyheath, Barnehurst
Metro - Sidcup Line [38]
RoutetphCalling at
London Charing Cross to Dartford via Lewisham and Sidcup 2
London Charing Cross to Gravesend via Sidcup2
Metro - South Eastern Main Line [39]
RoutetphCalling at
London Cannon Street to Orpington via Grove Park 2
London Charing Cross to Sevenoaks via Grove Park2
Grove Park to Bromley North (branch line)2 Sundridge Park
Metro - Hayes Line [40]
RoutetphCalling at
London Charing Cross to Hayes 4
Metro - Chatham Main Line [41]
RoutetphCalling at
London Victoria to Orpington via Beckenham Junction 4

Rolling stock

At the commencement of operations, Southeastern retained the same electric multiple units as its predecessor. It promptly launched a refurbishment programme covering most of its existing rolling stock; £27 million alone was allocated to the refurbishment of its 29 Class 395 Javelin high-speed trains. [42] [43] By May 2023, Southeastern had reportedly completed work on half of its 112-strong Class 375 Electrostar fleet under a £10 million upgrade programme; internal changes included the addition of new USB ports, at-seat electrical sockets, LED lighting, and energy meters. [44]

The previous franchisee had finalised a leasing arrangement for the entire Class 707 fleet and was in the process of launching the type into service when the OLR took over. [45] [46] Southeastern has continued this deal, thus the remainder of the 30 Class 707s shall enter service as they are released by South Western Railway. [2]

Various initiatives have been explored to improve train performance, capabilities and effectiveness. Southeastern formed a team with Siemens Mobility and Eversholt Rail to jointly develop a fully automated vehicle inspection system to inspect its vehicles; this technology, which uses numerous high sensitivity cameras and optical laser sensors, is to be first used at the operator's Ramsgate depot, and will be active from 2025. [47]

Southeastern has also examined the prospects for replacing older portions of its train fleet. In November 2022, the operator launched the process of procuring new trains via the issuing of a tender. Southeastern has sought between 350 and 640 new carriages for its services; these are projected to be introduced sometime during the mid-2020s. [48] [49]

Current fleet

FamilyClassImageTypeTop speedNumberCarriagesRoutes operatedBuilt
mphkm/h
Bombardier Electrostar 375/3 375301 Strood to Paddock Wood 2T48 at East Farleigh (20997218129).jpg
375614 Dover Priory to Victoria at Denmark Hill 2K52 (34029052932).jpg
EMU 100160103Main line routes19992005
375/6 304
375/7 15
375/8 30
375/9 27
Southeastern Class 375-7-8 SE Refurb.png
376 376033 in South East London.JPG 75120365Metro routes2004–2005
Southeastern Class 376.png
377/5 Southeastern 375501 at Victoria.jpg 100160234Main line routes20082009
Southeastern Class 377-5.png
Hitachi AT300 395 Javelin 395023 at Dover Priory.jpg 140225296 High Speed 1 services20072009
Hitachi Class 395.png
Networker 465/0 20200916 Southeastern 465152.jpg 7512050 [1] 4Main line and metro routes19911994
465/1 47 [1]
465/9 25 [1]
Southeastern Class 465.png
466 Charing Cross morning (48786460742).jpg 29 [1] 2Main line and metro routes19931994
Southeastern Class 466.png
Siemens Desiro 707 City Beam 20220519 Southeastern 707026.jpg 10016030 [50] 5Metro routes20152018
SE Class 707.png

Past fleet

In May 2022, two Class 377/1 units were transferred from Southeastern back to Southern. [51]

FamilyClassImageTypeTop speedNumberCarriagesRoutes operatedYear withdrawn
mphkm/h
Bombardier Electrostar 377 377163 to Maidstone East - 47851388292.jpg EMU 10016024Main line routes2022
Southern Class 377-1-4.png

Future Fleet

In May 2024 Southeastern issued a tender for 350 to 640 new carriages to replace the Class 465 and 466 units. CAF, Hitachi, Stadler, Siemens and Alstom are currently bidding for the tender of new fleets. [52] [53]

In November 2024 it was announced that in the period between December 2024 and December 2025, Southeastern would be set to receive 13 Class 377/1s (377121-133) from Southern to replace ageing Class 465 units, being made available by a movement of out-of-service Class 379 units and Class 387/1 units to support Govia Thameslink Railway services. [54]

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Preceded by Operator of South Eastern franchise
2021–2027
Succeeded by
Incumbent