TransPennine Trains Limited, trading as TransPennine Express (TPE),[1] is a British train operating company that has operated passenger services in the TransPennine Express franchise area since May 2023. It runs regional and inter-city rail services between the major cities and towns of Northern England and Scotland. The company, which is owned by DfT Operator, the government's operator of last resort, was established following poor performance by the previous commercially owned operator, also called TransPennine Express. It has carried over the rolling stock, passenger services, and branding.
During the early 2020s, the incumbent operator of the TransPennine Express franchise, FirstGroup's TransPennine Express, suffered severe disruption of its services, which was largely attributable to events such as the COVID-19 pandemic and the 2022–2023 United Kingdom railway strikes.[2][3] On 11 May 2023, following numerous cancellations and service disruptions, the Department for Transport (DfT) announced that First Group's contract to operate the franchise would not be renewed and, as a result, TPE would cease operations on 28 May 2023.[4][5] In its place, operations were taken over by operator of last resort (OLR) TransPennine Trains.[6][7]
The performance of TransPennine Trains has been criticised, being amongst the least punctual train operators during 2023 and having a cancellation rate that exceeded one in eight trains during summer 2023.[8] In October 2023, the operator announced that it would be temporarily cutting services from 320 services per day to 300, reducing off-peak trains between the cities of Leeds and Manchester, with the goal of improving both punctuality and reliability. TransPennine Trains' managing director, Chris Jackson, stated that this move allowed for greater driver training and helped to stabilise the timetable, and that the operator would reintroduce the full timetable by December 2024 at the latest.[9][10] Shortly thereafter, the company released a new timetable comparison tool to aid customers in interpreting the service levels and changes enacted.[11]
Additional hourly services are added between Manchester Piccadilly and Leeds[18] and some Manchester Piccadilly to Huddersfield services are extended to Leeds. These services have varying stopping patterns ranging from stopping at all stations to only stopping at Huddersfield. These services allow for more express services between Manchester and Leeds as well as ensuring 2tph to stations between Manchester and Leeds during peak times.
Upon commencing operations, TransPennine Express inherited the fleet of the previous franchisee. Various minor refurbishment programmes were quickly enacted. The oldest trains in the fleet, the Class 185 multiple-units, were subject to an interior deep clean, which included the replacement of all carpets. Furthermore, all of the seats were recovered and improvements to the onboard toilet facilities were made.[21] By late 2023, TransPennine Express had also formulated its new trains programme, a longer-term initiative in which the operator stated its intention to introduce new technologies to support decarbonisation, the acceleration of efforts to cascade and eventually entirely remove diesel trains from its fleet, and enact a new long-term depot and maintenance strategy.[22]
During September 2023, following a radical review by the DfT, it was announced that TransPennine Express's Nova 3 train sets, comprising Class 68 diesel locomotives hauling rakes of Mark 5A carriages, had been scheduled for withdrawal.[23] This rolling stock was relatively new, yet had been beset by multiple challenges including technical issues, driver training, a downturn in passengers due to COVID-19, and noise complaints from neighbours of the Scarborough maintenance facility, which resulted in a persistently low utilisation rate being achieved. The DfT believes that the withdrawal of the Nova 3 sets can be adequately offset by maximising the utilisation of other trains, such as 19 Class 802 bi-mode train sets and the Class 185 DMUs.[23] Chris Jackson, managing director of TransPennine Express, has advocated for the need to simplify the operator's fleet, resource planning, and overall business strategy.[24]
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