Baystate Health

Last updated
Baystate Health
Company type Not-for-profit corporation
Industry Health care
Genre Health care system
Founded1970;55 years ago (1970) (Originally Springfield City Hospital) [1]
Headquarters,
Area served
Western Massachusetts
Connecticut
Number of employees
12,000
Website baystatehealth.org

Baystate Health is a non-profit [2] integrated healthcare system headquartered in Springfield, Massachusetts, primarily serving Western Massachusetts. The system comprises four acute-care hospitals [2] encompassing over 1,000 licensed beds; [3] a multi-specialty group, Baystate Medical Practices, which includes over 700 physicians across 40 care locations; [3] and a health maintenance organization (HMO), Health New England, which covers residents of parts of Massachusetts, Connecticut, New York, Vermont, and New Hampshire. [4] [5] The system's flagship hospital, Baystate Medical Center, serves as the only Level I trauma center in Western Massachusetts. [6]

Contents

In 2022, Baystate's four hospitals reported a total of over 55,000 discharges and over 185,000 emergency department visits. [2] A fifth, the former Baystate Mary Lane Hospital in Ware, was demolished in August 2025, two years after its closure. [7]

History

1974–1983

In 1974, Springfield Hospital Medical Center merged Wesson Women's Hospital to create the 672-bed Medical Center of Western Massachusetts. In 1976, the Medical Center of Western Massachusetts merged with Wesson Memorial Hospital. The merger established Baystate Medical Center, then the second-largest hospital in New England, with 1,036 beds.

In 1983, Baystate Medical Center was reorganized into three separate corporations: Baystate Health Systems, the parent corporation now renamed Baystate Health; Baystate Medical Center; and the for-profit corporation Baystate Diversified Health Services. The reorganization provided a legal framework for developing a future multi-institutional health care system and for reducing the assets that would be encumbered with the financing of a major new hospital building.

1986–2004

In 1986, Franklin Medical Center in Greenfield joined Baystate Health; in 1999, Baystate Mary Lane Hospital in Ware joined the health system. In 2004, the Visiting Nurse Association & Hospice of Pioneer Valley, now renamed the Baystate Visiting Nurse Association & Hospice, became a member of Baystate Health.

To this end, a major corporate restructuring in 1997 reduced the number of governing boards across BH from twenty-one to six. On January 1, 2004, the governance structure of Baystate Health was further simplified with the establishment of a single board of trustees for Baystate Health that also serves as mirror boards for its patient care entities that had previously been governed by a separate board.

2005–present

In August 2016, a phishing scam of Baystate Health employees may have compromised some demographic and clinical information of as many as 13,000 patients. Baystate informed patients and stated social security numbers or financial or account information was not accessed in the scam. [8]

Components

Baystate Children's Hospital

Located on the campus of Baystate Medical Center in Springfield, Massachusetts, Baystate Children's Hospital, with 110 beds and 57 bassinets, provides complete critical care programs, including the region's only Pediatric Intensive Care and Neonatal Intensive Care Units. [9] It also includes pediatric inpatient services, child life specialists, an emergency room for kids, and outpatient specialty services.

Baystate Franklin Medical Center

Baystate Franklin Medical Center is a hospital in Greenfield, Massachusetts.

History of Baystate Franklin Medical Center

In 1894, Dr. William Pierce and Ellen Brown rented a house at 6 Main Street and opened a private medical practice. The following year, citizens of Franklin County agreed to open Franklin County Public Hospital (FCPH). With $16,000 in community fundraising, the new hospital opened on September 9, 1895. [10] In 1910, the hospital had raised an additional $65,000 in donations, enough to build a much larger facility on High Street. [11] Although FCPH struggled financially during the Great Depression, it managed to expand its facilities and recruit new medical specialists. [12] The hospital expanded further after World War II, and became affiliated with Baystate Medical Center in 1981. To reflect this new affiliation, it was renamed Baystate Franklin Medical Center (BMFC) two years later.

As of July 2025, Baystate Franklin Medical Center is one of several rural hospitals in New England listed as at risk of closure due to recent federal budget cuts made under the Trump Administration. [13] [14]

Current facilities and operations of Baystate Franklin Medical Center

Baystate Franklin Medical Center is a 90-bed hospital providing medical, surgical, obstetric, pediatric, psychiatric and behavioral health inpatient care, as well as outpatient services. With 900 employees, it is the only hospital in Franklin County and serves rural communities with appropriate specialized services. [15]

Baystate Mary Lane Hospital

Shuttered by Baystate Health in 2023 after 99 years of operation, the Baystate Mary Lane Hospital was a non-profit community hospital in Ware that until the it’s final years of operation had provided medical, surgical, pediatric, obstetric, emergency, outpatient, and adult day care services to the residents of and the surrounding area. Founded in 1909 as the Mary Lane Hospital by the Ware Visiting Nurse Association after being awarded an endowment by the estate of Lewis Gilbert, a patriarch of an affluent local family who had set aside the equivalent of $10 million [16] in his will to be used for the construction and operation a permanent hospital in Ware, with the condition it would "be forever known as ‘The Mary Lane Hospital'", in honor of his late wife. [17]

Baystate Health acquired Mary Lane Hospital in 1991 along with the remainder of the Gilbert endowment, which still contained over $6 million as recently as 2020, although Baystate did not change the name to "Baystate Mary Lane Hospital" until 2006". [18]

In 2016, overnight care at Mary Lane was terminated, and on June 3, 2021, in the midst of the COVID-19 pandemic Baystate Health made the decision to permanently close the hospital's emergency department, after which it was briefly renamed Baystate Mary Lane Outpatient Clinic, reflecting the significant downgrading of the institution's capacities from 2016 until its complete closure 7 years later. The Mary Lane Hospital had served communities in Western and Central Massachusetts that were similarly distant from both of the regional’s primary medical hubs in Worcester and Springfield, for almost a century, communities which like those formerly treated at Monson Developmental Center, are now required to travel to Baystate Wing Hospital in Palmer or further to receive healthcare formerly provided at Mary Lane. [19]

In August 2025, in spite of local protests, Baystate Health demolished all but one of the historic buildings on the former Baystate Mary Lane Hospital campus. [7]

Baystate Medical

Baystate Medical Center (BMC) is a hospital in Springfield, Massachusetts.

History of Baystate Medical Center

King's handbook of Springfield, Massachusetts - a series of monographs, historical and descriptive (1884) (14804598813) King's handbook of Springfield, Massachusetts - a series of monographs, historical and descriptive (1884) (14804598813).jpg
King's handbook of Springfield, Massachusetts - a series of monographs, historical and descriptive (1884) (14804598813)

In 1868, Dr. George Stebbins, the city physician in Springfield, Massachusetts, recommended that the city establish a permanent hospital. The need for a dedicated hospital in Springfield became evident during and after the Civil War, when wounded soldiers came to the city in search of treatment. The city approved Dr. Stebbins' recommendation, and Springfield City Hospital opened two years later in a remodeled farmhouse on Boston Road. [20] In 1886, Dorcas Chapin, the widow of Chester W. Chapin, bequeathed $25,000 of her husband's will to Springfield Hospital on the condition that an equal sum be raised. By 1907, the hospital had a main building surrounding by four wings. [21]

In the twentieth century, Springfield's population increased considerably, and Springfield Hospital further expanded Expansion culminated in a big merger in fall 1976, when Springfield Hospital and Wesson Women's Hospital joined with Wesson Memorial to form the 1,036-bed Baystate Medical Center (BMC). [22] Today, BMC is the largest hospital affiliated with Baystate Health Systems. [23]

In 2012, Baystate Medical Center opened a new 641,000-square-foot (59,600 m2), $300 million facility that includes: a heart and vascular center; new patient care units with private rooms; a new emergency department, of 70,000 square feet (6,500 m2). The new building also includes shell space for future growth. It was officially dedicated on February 28, 2012. The Massachusetts Department of Health certified the new building in January 2012 and new patients began to occupy the building in March 2012. [24] [25] [26] [27]

Current facilities and operations of Baystate Medical Center

Baystate Medical Center, Springfield MA Baystate Medical Center, Springfield MA.jpg
Baystate Medical Center, Springfield MA

Baystate Medical Center is currently a tax-exempt, nonprofit hospital with 716 beds and more than 4,000 employees. [23] BMC serves as the tertiary care referral center for the region, meaning that it has a full complement of medical services and facilities. The latter include the area's only neonatal intensive care unit, a level-1 trauma center with pediatric designation, an adult cardiac surgery service with the region's only open-heart surgery capabilities, and a kidney transplant center. BMC is affiliated with the University of Massachusetts Medical School, and therefore is classified as an academic hospital. In 2016, U.S. News & World Report ranked BMC the third-best hospital in Massachusetts. [28] In March 2020, BMC constructed a triage area outside the emergency department to address the potential surge in COVID-19 patients. [29]

Baystate Noble Hospital

Baystate Noble Hospital is a medical center in Westfield, Massachusetts.

History of Baystate Noble Hospital

Noble Hospital Westfield, MA in the early 1900s Early Photograph of Noble Hospital.jpg
Noble Hospital Westfield, MA in the early 1900s

Founded in 1893, [30] Noble Hospital owes its existence to Reuben Noble. Noble was born in Westfield in 1820. He made a fortune from the city's whip manufacturing industry and unsuccessfully campaigned as a Democrat in two Massachusetts State Senate elections. Noble died on June 3, 1890. His will gifted over $43,000 for the establishment of a hospital "for the reception of persons who may need medical or surgical treatment during temporary sickness or injury." [31] Noble Hospital addressed the demand for a dedicated medical facility in Westfield, which was industrializing rapidly at the turn of the century. [32]

By 1905, Noble Hospital had expanded to include a surgical center and a nurse's training school. Between 1917 and 1920, the hospital's medical staff treated hundreds of wounded World War I veterans and Spanish Influenza patients. It grew further in the interwar period and treated airmen from Westfield's Barnes Airport during World War II. [33] In 1956, its trustees voted to construct a new hospital building. Westfield residents enthusiastically supported this decision, raising $1,500,000 to fund the construction of this new facility. [34] The new Noble Hospital opened in 1958, and has expanded its services substantially over the past half century. [34]

Current facilities and operations of Baystate Noble Hospital

In 2015, Noble Hospital joined Baystate Health and became Baystate Noble Hospital. The 97-bed facility now has an emergency center, a psychiatric ward, and an ICU. [35] Services include intensive care, diagnostic imaging, cardiopulmonary services and rehab, emergency treatment, cancer services, lab and behavioral health. [35] In 2015, the Cleverley & Associates Community Value Index recognized Noble Hospital as being in the top 20 percent of hospitals nationwide. [36] In 2019 both the Telemetry Unit and the Intensive Care Unit of Noble Hospital were closed. [37] Currently the mental health unit is scheduled to close in 2023. [38]

Baystate Wing Hospital

Baystate Wing Hospital in Palmer, Massachusetts is a 74-bed community hospital [39] with a history of providing health care for the Quaboag Hills and the Pioneer Valley. In addition, Baystate Wing's five medical centers, located in Belchertown, Palmer, and Wilbraham, offer outpatient services and primary care.

References

  1. "The History of Baystate Medical Center".
  2. 1 2 3 "Massachusetts Hospital Profiles - Data Through Fiscal Year 2022" (PDF). Massachusetts Center for Health Information and Analysis. pp. A7, A26 –A28. Archived from the original (PDF) on May 15, 2024. Retrieved June 17, 2024.
  3. 1 2 "Fast Facts". Baystate Health. Retrieved June 17, 2024.
  4. "About Health New England". Health New England. Archived from the original on June 1, 2024. Retrieved June 17, 2024.
  5. "Health New England HMO Service & Eligibility Area". Health New England. Archived from the original on March 13, 2024. Retrieved June 17, 2024.
  6. "Trauma Hospital Destinations". Massachusetts Office of Emergency Medical Services. Archived from the original on December 4, 2023. Retrieved June 17, 2024.
  7. 1 2 Odiah, Areta (2025-08-11). "HAMPSHIRE COUNTY—Demolition begins at Baystate Health's Mary Lane campus in Ware". WWLP-22 News. Retrieved 2025-08-13.{{cite news}}: CS1 maint: url-status (link)
  8. Bartlett, Jessica (2016-10-25). "Baystate Health says hack exposed patient information". Boston Business Journal . Archived from the original on December 20, 2016. Retrieved 2016-10-26.
  9. "Baystate Children's Hospital". www.baystatehealth.org. Archived from the original on August 12, 2015. Retrieved 2015-09-01.
  10. Higgins, Thomas; Campbell, Sandra (August 2016). Baystate Franklin Medical Center. Charleston, South Carolina: Arcadia Publishing. p. 1.
  11. Higgins, Thomas; Campbell, Sandra. Baystate Franklin Medical Center. Arcadia Publishing. pp. 1–2.
  12. Higgins, Thomas; Campbell, Sandra (August 2016). Baystate Franklin Medical Center. Arcadia Publishing. pp. 1–2, 38.
  13. https://www.markey.senate.gov/imo/media/doc/letter_on_rural_hospitals.pdf [ bare URL PDF ]
  14. https://www.boston.com/news/policy/2025/07/04/rural-hospitals-brace-for-financial-hits-or-even-closure-under-republicans-1-trillion-medicaid-cut/
  15. "Baystate Franklin Medical Center". Baystate Health. Archived from the original on September 1, 2015. Retrieved June 17, 2024.
  16. "Calculate the Value of $500,000 in 1919. How much is it worth today?". Dollar Times. Archived from the original on 2025-08-13. Retrieved 2025-08-13. Adjusted for inflation, $500,000 in 1919 is equal to $9,563,788 in 2025. Annual inflation over this period was 2.82%.
  17. elenapalladino (2021-05-24). "History of The Mary Lane Hospital and the Gilbert Trust". Quabbin House. Retrieved 2025-08-13.
  18. Staff Writer. "Mary Lane adds Baystate to name". The Worcester Telegram & Gazette. Retrieved 2025-08-13.
  19. "Baystate Mary Lane Hospital | Baystate Health | Springfield, MA". www.baystatehealth.org. Archived from the original on 2015-09-01. Retrieved 2015-09-01.
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  21. Higgins & Baillargeon 2014, pp. 10 & 18.
  22. Higgins & Baillargeon 2014, p. 108.
  23. 1 2 "Baystate Medical Center". Baystate Health. Archived from the original on October 18, 2016. Retrieved October 15, 2016.
  24. "Local" . Retrieved 2011-06-10.[ permanent dead link ]
  25. "Hospital of the Future - Baystate Health". Archived from the original on 2011-08-12. Retrieved 2011-06-10.
  26. "Baystate Health's 'Hospital of the Future' designed for patients and the doctors who treat them". masslive.com. 2012-02-26. Retrieved 27 April 2016.
  27. "Baystate Health opens MassMutual Wing, the 'Hospital of the Future' for Springfield". 2012-02-29. Archived from the original on 2016-03-04. Retrieved 2015-09-02.
  28. Kinney, Jim (2016-08-02). "Baystate ranked 3rd best hospital in Massachusetts by U.S. News & World Report". Masslive. Springfield Republican. Archived from the original on 2024-07-26. Retrieved October 15, 2016.
  29. "Baystate Medical Center creates a temporary Rapid Response Triage area to address any increase in patients". masslive. 2020-03-27. Archived from the original on 2020-07-13. Retrieved 2020-07-13.
  30. Bryant, Ronald (March 19, 2015). "Health Policy Commission Notice of Material Change Form". Commonwealth of Massachusetts . p. 4. Archived from the original on September 2, 2023. Retrieved June 7, 2024. The Hospital was established in 1893.
  31. Lockwood, John (1922). Westfield and its Historical Influences, 1669-1919. University of Virginia Press. pp.  477–478.
  32. Louis, Dewey. "Chronology of Westfield". Hampden County History. Archived from the original on 26 July 2024. Retrieved 19 October 2016.
  33. "History of Westfield". City of Westfield. Archived from the original on 4 March 2016. Retrieved 19 October 2016.
  34. 1 2 "About Baystate Noble Hospital". Baystate Health Services. Archived from the original on 2016-10-22. Retrieved 2016-10-19.
  35. 1 2 "About Baystate Noble Hospital". Baystate Health Services. Archived from the original on 22 October 2016. Retrieved 19 October 2016.
  36. "Awards". Baystate Health 2015 Annual Report. Retrieved 19 October 2016.
  37. "'We need to keep everything local': Nurses decry cutbacks at Baystate Noble Hospital in Westfield". 7 October 2020. Archived from the original on 2022-06-24. Retrieved 2022-06-24.
  38. "'Baystate takes steps to close psych units, prepping for standalone behavioral health hospital in Holyoke". 14 June 2023. Archived from the original on 2023-06-18. Retrieved 2023-06-18.
  39. "Baystate Wing Hospital". www.baystatehealth.org. Archived from the original on 2015-08-29. Retrieved 2015-09-01.