The chief services officer (CSO) is a position at the head of a firm carrying significant service design responsibilities. The CSO typically is responsible for developing processes and tools, both internally and externally, for producing maximum value to all stakeholders with intelligent and efficient use of potentially fluctuating human resources.
In some organizations, the same person may hold this title along with that of chief operations officer (COO) as they both are same level roles. Alternatively, a company could have one or the other, or both occupied by separate people. Often, a CSO exists in heavily client-focussed companies, while a COO exists in product development focused companies. A CSO almost always has a strong operations background and advanced degree, whereas a COO often has a background in business development. Both CSO and COO report to the CEO or managing director of a company.
Corporate titles or business titles are given to corporate officers to show what duties and responsibilities they have in the organization. Such titles are used by publicly and privately held for-profit corporations, cooperatives, non-profit organizations, educational institutions, partnerships, and sole proprietorships that also confer corporate titles.
A chief executive officer (CEO) is the highest officer charged with the management of an organization – especially a company or nonprofit institution.
A chief financial officer (CFO), also known as a treasurer, is an officer of a company or organization who is assigned the primary responsibility for making decisions for the company for projects and its finances . The CFO thus has ultimate authority over the finance unit and is the chief financial spokesperson for the organization.
A chief operating officer (COO) is an executive in charge of the daily operations of an organization. COOs are usually second-in-command immediately after the CEO, and report directly to them, acting on their behalf in their absence.
A chief technology officer (CTO) is an officer tasked with managing technical operations of an organization. They oversee and supervise research and development and serve as a technical advisor to a higher executive such as a chief executive officer.
A general manager (GM) is an executive who has overall responsibility for managing both the revenue and cost elements of a company's income statement, known as profit & loss (P&L) responsibility. A general manager usually oversees most or all of the firm's marketing and sales functions as well as the day-to-day operations of the business. Frequently, the general manager is responsible for effective planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit making results for an organization.
A chief visionary officer or chief vision officer (CVO) is an executive function in a company like a CEO or COO. The title is sometimes used to formalize a high-level advisory position and other times used to define a higher-ranking position than that held by the CEO. In some cases, the CVO is added to the CEO-title, much in the same way that people with multiple university degrees list them after their names.
A chief security officer (CSO) is an organization's most senior executive accountable for the development and oversight of policies and programs intended for the mitigation and/or reduction of compliance, operational, strategic, financial and reputational security risk strategies relating to the protection of people, intellectual assets and tangible property.
A chief information security officer (CISO) is a senior-level executive within an organization responsible for establishing and maintaining the enterprise vision, strategy, and program to ensure information assets and technologies are adequately protected. The CISO directs staff in identifying, developing, implementing, and maintaining processes across the enterprise to reduce information and information technology (IT) risks. They respond to incidents, establish appropriate standards and controls, manage security technologies, and direct the establishment and implementation of policies and procedures. The CISO is also usually responsible for information-related compliance. The CISO is also responsible for protecting proprietary information and assets of the company, including the data of clients and consumers. CISO works with other executives to make sure the company is growing in a responsible and ethical manner.
AECOM is an American multinational infrastructure consulting firm headquartered in Dallas, Texas.
The following outline is provided as an overview of and topical guide to business management:
A community service officer (CSO) provides support in crime prevention, investigation, and response where full police powers are unnecessary and assists police officers in upholding law and order.
The chief sustainability officer, sometimes known by other titles, is the corporate title of an executive position within a corporation that is in charge of the corporation's "environmental" programs. Several companies have created such environmental manager positions in the 21st century to formalize their commitment to the environment. The rise of the investor ESG movement and stakeholder capitalism, has increased the need for corporations to address sustainability and social issues across their value chain, and address growing needs of external stakeholders. Normally these responsibilities rest with the facility manager, who has provided cost effective resource and environmental control as part of the basic services necessary for the company to function. However, as sustainability initiatives have expanded beyond the facility — so has the importance of the position to what is now a C-level executive role. The position of CSO has not been standardized across industries and individual companies which leads it to take on differing roles depending on the organization. The position has also been challenged as symbolic, in that it does not actually have the effect of increasing sustainable practices.
A chief strategy officer (CSO) is an executive that usually reports to the CEO and has primary responsibility for strategy formulation and management, including developing the corporate vision and strategy, overseeing strategic planning, and leading strategic initiatives, including M&A, transformation, partnerships, and cost reduction. Some companies give the title of Chief Strategist or Chief Business Officer to its senior executives who are holding the top strategy role.
Chief business officer (CBO) is the position of the top operating executive of growing commercial companies or an academic/research institution. In the commercial space, CBO shows leadership in deal-making experience with a clear record of results and ultimate transactional responsibility. In higher education, the titles of vice president, associate dean, assistant dean, and director are also used for the role of the chief business officer.
A chief scientific officer (CSO) is a position at the head of scientific research operations at organizations or companies performing significant scientific research projects.
Kiwa is a Dutch company in the testing, inspection and certification (TIC) sector, providing testing, inspection, certification, consultancy and training services across various markets, including built environment, (cyber) security, renewable energy, food, feed & farm, water and health care. Kiwa is headquartered in Rijswijk, the Netherlands, and its over 10,000 employees operate across a global network of office and advanced testing laboratory locations in 35 countries.
A chief solutions officer (CSO) is a corporate title referring to an executive responsible for the identification, development and delivery of business solutions and services. The primary focus of a chief solutions officer and general manager is to drive growth for the company by creating value for his or her stakeholders. Most often the position reports to the chief executive officer.
The chief of space operations (CSO) is the service chief of the United States Space Force. The CSO is the principal military adviser to the secretary of the Air Force for Space Force operations and, as a member of the Joint Chiefs of Staff, a military adviser to the National Security Council, the secretary of defense, and the president. The CSO is a statutory office held by a Space Force general, who is typically the highest-ranking officer on active duty in the Space Force.