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Coffee service refers to the many and various styles in which coffee is made available to people, such as in restaurants and hotels. In particular, it sometimes refers to the set of dishes and vessels utilized to serve and consume coffee, akin to the notion of a tea service. [1]
Coffee service is also a catch-all term for services related to the delivery of coffee to employees of a business at low or no cost to them. [2] Providing coffee to employees is popular among employers since employees will likely not leave the workplace to purchase coffee, subsequently reducing lost work time. Employers also see coffee service as a perk with a low cost. [3]
Some companies, with high traffic of visitors and employees, opt to install a coffee dispenser (vending machine) as their coffee service. Typically these machines give the user the choice of various types of coffee, tea and hot chocolate even fresh food and confectionery. Money collected is usually kept by the employer to offset the cost of the maintenance contract and for the purchase of the instant coffee used by the machine. However, sometimes companies make the coffee from such machines free. The coffee dispensed by these machines is usually considered to be of low quality.
Another option is to use an automatic espresso or drip coffee maker which grinds the coffee beans and dispenses the coffee into a cup. These machines do not charge per cup, but often provide a bypass slot where the employee can add their own coffee beans. By providing low quality beans, employees can be encouraged to provide their own beans. The cost of the maintenance contract still falls on the employer, however it is about the same as the cost of the machine per year.
An increasingly popular preparation offered by coffee service providers is known as a frac pac. This is ground coffee in a self-contained packet, enveloped by a filter. This allows a conventional drip coffee maker to be used, but without the mess of cleaning out the old grounds and without the requirement to measure out the right amount of coffee. The user only needs remove the old pack and to place the new pack into their coffee machine.
The downside of such a service is quality of the coffee. Unless canned, coffee needs to be brewed within the first week of roasting and within four hours of grinding for the best quality. Since local roasters will generally not have a filter enveloping machine, these packs are shipped great distances and may be weeks old before they even arrive at the office.
Some companies now provide on their premises full espresso bars where employees or contractors provide a full range of espresso drinks, free of charge or at company-subsidized prices.
Coffee-service men and women
Espresso is a concentrated form of coffee produced by forcing hot water under high pressure through finely-ground coffee beans. Originating in Italy, espresso has become one of the most popular coffee-brewing methods worldwide. It is characterized by its small serving size, typically 25–30 ml, and its distinctive layers: a dark body topped with a lighter-colored foam called crema.
A barista is a person, usually a coffeehouse employee, who prepares and serves espresso-based coffee drinks and other beverages.
Drip coffee is made by pouring hot water onto ground coffee beans, allowing it to brew while seeping through. There are several methods for doing this, including using a filter. Terms used for the resulting coffee often reflect the method used, such as drip-brewed coffee, or, somewhat inaccurately, filtered coffee in general. Manually brewed drip coffee is typically referred to as pour-over coffee. Water seeps through the ground coffee, absorbing its constituent chemical compounds, and then passes through a filter. The used coffee grounds are retained in the filter, while the brewed coffee is collected in a vessel such as a carafe or pot.
An espresso machine brews coffee by forcing pressurized water near boiling point through a "puck" of ground coffee and a filter in order to produce a thick, concentrated coffee called espresso. Multiple machine designs have been created to produce espresso. Several machines share some common elements, such as a grouphead and a portafilter. An espresso machine may also have a steam wand which is used to steam and froth liquids for coffee drinks such as cappuccino and caffè latte.
Senseo is a registered trademark for a coffee brewing system from Dutch companies Philips and Douwe Egberts. The system is known for the coffee pods it uses to brew the coffee.
A burr mill, or burr grinder, is a mill used to grind hard, small food products between two revolving abrasive surfaces separated by a distance usually set by the user. When the two surfaces are set far apart, the resulting ground material is coarser, and when the two surfaces are set closer together, the resulting ground material is finer and smaller. Often, the device includes a revolving screw that pushes the food through. It may be powered electrically or manually.
La Marzocco, founded in 1927, Florence, by Giuseppe and Bruno Bambi, is an Italian company specializing in high-end espresso coffee machines. It is based in Scarperia, with branch offices worldwide.
Bunn-O-Matic Corporation is an American manufacturer of dispensed beverage equipment headquartered in Springfield, Illinois, with a plant in Creston, Iowa. Currently, the corporation's products are sold under the BUNN and Bunn-O-Matic brands. The current president and CEO is Arthur H. Bunn.
Coffee preparation is the process of turning coffee beans into liquid coffee. While the particular steps vary with the type of coffee and with the raw materials, the process includes four basic steps: raw coffee beans must be roasted, the roasted coffee beans must then be ground, and the ground coffee must then be mixed with hot or cold water for a specific time (brewed), the liquid coffee extraction must be separated from the used grounds, and finally, if desired, the extracted coffee is combined with other elements of the desired beverage, such as sweeteners, dairy products, dairy alternatives, or toppings.
The Caffitaly System is a capsule system for making espresso and other coffee drinks in home espresso machines. The name is a portmanteau of caffè, the Italian word for coffee, and Italy. Caffitaly is based in Bologna, Italy.
Intelligentsia Coffee is an American coffee roasting company and retailer based in Chicago, Illinois. Founded in 1995 by Doug Zell and Emily Mange, Intelligentsia is considered a major representative of third wave coffee. In 2015, Peet's Coffee & Tea acquired a majority stake in the company.
The AeroPress is a manual coffeemaker invented by Alan Adler, founder of AeroPress, Inc. It consists of a cylindrical chamber, and a plunger with an airtight silicone seal, similar to a syringe. Ground coffee beans and water are steeped inside, then forced through a filter at the bottom of the chamber by pressing the plunger down through the chamber. It is capable of brewing highly concentrated coffee, which the manufacturer describes as "espresso style", but can also be used to brew filter strength coffee, or cold brew coffee.
A single-serve coffee container is a container filled with coffee grounds, used in coffee brewing to prepare only enough coffee for a single portion. Single-serve coffee containers come in various formats and materials, often either as hard and soft pods or pads made of filter paper, or hard aluminium and plastic capsules.
Third-wave coffee is a movement in coffee marketing emphasizing high quality. Beans are typically sourced from individual farms and are roasted more lightly to bring out their distinctive flavors. Though the term was coined in 1999, the approach originated in the 1970s, with roasters such as the Coffee Connection.
The Easy Serving Espresso pod, is a small packed coffee pod with a paper filter covering for use in a non-grinding espresso machine. The E.S.E. standard was created by Italian Illy in the 1970s and is maintained by the "Consortium for the Development and the Protection of the E.S.E. Standard." It is open to all coffee roasters and machine manufacturers, making it the self-acclaimed "only open system available to the sector for espresso coffee prepared with paper pods".
A coffeemaker, coffee maker or coffee machine is a cooking appliance used to brew coffee. While there are many different types of coffeemakers, the two most common brewing principles use gravity or pressure to move hot water through coffee grounds. In the most common devices, coffee grounds are placed into a paper or metal filter inside a funnel, which is set over a glass or ceramic coffee pot, a cooking pot in the kettle family. Cold water is poured into a separate chamber, which is then boiled and directed into the funnel and allowed to drip through the grounds under gravity. This is also called automatic drip-brew. Coffee makers that use pressure to force water through the coffee grounds are called espresso makers, and they produce espresso coffee.
Nestlé Nespresso S.A., trading as Nespresso, is an operating unit of the Nestlé Group, based in Vevey, Switzerland. Nespresso machines brew espresso and coffee from coffee capsules, a type of pre-apportioned single-use container, or reusable capsules (pods), of ground coffee beans, sometimes with added flavorings. Once inserted into a machine, the capsules are pierced and processed. Water is then forced against a heating element at high pressure meaning that only the quantity for a single cup is warmed. By 2011 Nespresso had annual sales in excess of 3 billion Swiss francs. The word Nespresso is a portmanteau of "Nestlé" and "Espresso", a common mechanic used across other Nestlé brands.
Red espresso is the brand name of The Red Espresso Company Pty Ltd, a South African manufacturer of Rooibos tea products. The company was founded by Pete and Monique Ethelston and Carl Pretorius in 2005, when Carl invented a way to express a shot of Rooibos tea on an espresso machine as a caffeine-free alternative to coffee.
The coffee vending machine is a vending machine that dispenses hot coffee and other coffee beverages. Older models used instant coffee or concentrated liquid coffee and hot or boiling water, and provided condiments such as cream and sugar. Some modern machines prepare various coffee styles such as mochas and lattes and use ground drip coffee, and some fresh-grind the coffee to order using a grinder in the machine.
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