Intercom

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A butler uses an intercom on behalf of a lady. Bell telephone magazine (1922) (14569859438).jpg
A butler uses an intercom on behalf of a lady.

An intercom, also called an intercommunication device, intercommunicator, or interphone, is a stand-alone voice communications system for use within a building, small collection of buildings or portably within a small coverage area, which functions independently of the public telephone network. [1] Intercoms are generally mounted permanently in buildings and vehicles, but can also be detachable and portable. Intercoms can incorporate connections to public address loudspeaker systems, walkie talkies, telephones, and other intercom systems. Some intercom systems incorporate control of devices such as signal lights and door latches.

Contents

Intercoms are used on a wide variety of properties; from houses that only require one connection between a resident and the property's entrance to multi-unit apartments that require intercom hardware to be installed in every individual apartment. [1] Some are equipped with video [1] and its wiring (electrical installation) can be connected to the outside with a few pairs (4-6 pairs) while controlling an electric strike. The latest generations are even compatible with computers and some models include TCP/IP compatibility.

Permanent systems

An intercom control desk Intercom Control Desk.jpg
An intercom control desk

Traditional intercoms and public address systems are composed entirely of analogue electronics components but many new features and interfacing options can be accomplished with new intercom systems based on digital connections. Video signals can be carried as well as voice. Digital intercom stations can be connected using Cat 5 cable and can even use existing computer networks as a means of interfacing distant parties. Intercom cameras can be used in modern offices and hotels.

Many schools and office buildings now use audio / video systems to identify visitors trying to gain access to a locked building and can be interfaced with the building's access control system.

Besides fixed locations, intercom systems are used on many types of vehicles including trains, watercraft, aircraft and armoured fighting vehicles.

Portable systems

Intercom used for team and driver communication in Formula One Christian Horner and Adrian Newey 2013 Catalonia test (19-22 Feb).jpg
Intercom used for team and driver communication in Formula One

Portable intercoms are commonly used by special event production crews and professional sports teams. Performing arts venues such as theaters and concert halls often have a combination of permanently mounted and portable intercom elements. Motorsports race tracks often have both portable and permanent intercom stations mounted at critical points around the racecourse for use by race officials and emergency medical technicians.

Portable intercoms are also used for motorcycle communication, for example between motorcyclist and passenger, bike-to-bike communication or communication within a pack of riders. Intercom mounting systems can be attached to most motorcycle helmets. [2] Several different types of technologies can be used, including various types of citizens band radio like for example PMR446, Bluetooth, or dynamic mesh communication (DMC) which is a mesh based intercom system developed for motorcycle communication. [3]

Basic intercom system terms

Intercom system in the Pittock Mansion Pittock Mansion Intercom.jpg
Intercom system in the Pittock Mansion

Intercom installers, suppliers, and manufacturers often use the following terms to refer to intercom components.

Wiring intercoms

1980s MirTone intercom system MirTone.jpg
1980s MirTone intercom system

While every intercom product line is different, most analogue intercom systems have much in common. Voice signals of about a volt or two are carried atop a direct current power rail of 12, 30 or 48 volts which uses a pair of conductors. Signal light indications between stations can be accomplished through the use of additional conductors or can be carried on the main voice pair via tone frequencies sent above or below the speech frequency range. Multiple channels of simultaneous conversations can be carried over additional conductors within a cable or by frequency- or time-division multiplexing in the analogue domain. Multiple channels can easily be carried by packet-switched digital intercom signals.

Portable intercoms are connected primarily using common shielded, twisted pair microphone cabling terminated with 3-pin XLR connectors. Building and vehicle intercoms are connected in a similar manner with shielded cabling often containing more than one twisted pair.

Digital intercoms use Category 5 cable and relay information back and forth in data packets using the Internet protocol suite.

Two-wire broadcast intercoms

Sub-station by Bolinder's Teleradio (1950s) Bolinders teleradio.jpg
Sub-station by Bolinder's Teleradio (1950s)

Intercom systems are widely used in TV stations and outside broadcast vehicles such as those seen at sporting events or entertainment venues. There are essentially two different types of intercoms used in the television world: two-wire party line or four-wire matrix systems. In the beginning, TV stations would simply build their own communication systems using old phone equipment. However, today there are several manufacturers offering off-the-shelf systems. From the late 1970s until the mid-90s, the two-wire party line-type systems were the most popular, primarily due to the technology that was available at the time. The two-channel variety used a 32-volt impedance-generating central power supply to drive external stations or belt packs. This type of format allowed the two channels to operate in standard microphone cable, a feature highly desired by the broadcasters. These systems were very robust and simple to design, maintain and operate but had limited capacity and flexibility as they were usually hardwired. A typical user on the system could not choose whom to talk to. He would communicate with the same person or group of people until the system was manually reconfigured to allow communication with a different group of people. Two-wire routers or source assignment panels were then implemented to allow quick re-routing. This reconfiguration was usually handled at a central location, but because voltage is used on the circuit to power the external user stations as well as communicate, there would usually be a pop when the channels were switched. So while one could change the system on-the-fly, it was usually not desirable to do so in the middle of a production, as the popping noise would distract the rest of the television crew.

Four-wire broadcast intercoms

A modern four-wire intercom system capable of 272 sources and destinations manufactured by Telex Communications Inc. Telex intercom system.jpg
A modern four-wire intercom system capable of 272 sources and destinations manufactured by Telex Communications Inc.

In the mid-90s four-wire technology started gaining more prominence due to the technology getting cheaper and smaller. Four-wire circuit technology had been around for quite some time but was very expensive to implement. It usually required a large footprint in the physical television studio, thus was only used at very large television stations or television networks.

Wireless intercoms

For installations where it is not desirable or possible to run wires to support an intercom system, wireless intercom systems are available. There are two major benefits of a wireless intercom system over the traditional wired intercom. The first is that installation is much easier since no wires have to be run between intercom units. The second is that you can easily move the units at any time. With that convenience and ease of installation comes a risk of interference from other wireless and electrical devices. Nearby wireless devices such as cordless telephones, wireless data networks, and remote audio speakers, as well as structural features in your building, can all interfere. Electrical devices such as motors, lighting fixtures and transformers can cause noise. There may be concerns about privacy since conversations may be picked up on a scanner, baby monitor, cordless phone, or a similar device on the same frequency. Encrypted wireless intercoms can reduce or eliminate privacy risks, while placement, installation, construction, grounding and shielding methods can reduce or eliminate the detrimental effects of external interference. The United States and Canada have several frequency ranges for wireless intercom systems and other wireless products. They are 49 MHz, FM band (200–270 kHz), 494–608 MHz, 900 MHz, 2.4 GHz, 5.8 GHz, and MURS (150 MHz). IP Intercoms are now appearing that connect a Master to an IP Substation elsewhere on the Internet, via an Ethernet port. Wireless intercoms can also run over a mesh network that allows near-instant communication throughout a house.

Power line communication units that send signal over house wiring have been referred to as "wireless" intercoms. Though they are technically wired intercoms, they are based on existing wiring and thus require no additional wires.

Loudaphone brand intercom station aboard RMS Queen Mary. The Loudaphone was specified for noisy environments such as aboard trains and trams and within a ship's engine room Loudaphone on Queen Mary.jpg
Loudaphone brand intercom station aboard RMS Queen Mary. The Loudaphone was specified for noisy environments such as aboard trains and trams and within a ship's engine room

Telephone intercoms

Some telephones include intercom functions that enable paging and conversation between instruments of similar make and model. Examples include Panasonic model KX-TS3282W(/B), AT&T models 945 and 974, and TMC model ET4300.

A single device can add intercom functionality to multiple standard telephones on a common phone line, even of different makes and models. Installation effort is minimal, and is not vulnerable to the radio interference and security issues of wireless systems. The Add-A-Com Whole House Intercom for Standard Telephone Systems is such a device. Intercom paging is accomplished by sounding a distinctive ring from all telephones after any phone is taken briefly off hook. After paging, any number of phones may converse. The device temporarily disconnects the external phone line during intercom use, and reconnects when all phones are again on hook. During intercom use, an external call’s ringing signal can be heard in the earpiece.

Many key telephone systems for office use provide access to multiple outside lines plus an intercom, where the latter appeared as if it were one of the individually-selectable lines. The Western Electric Model 207 and Model 6A intercoms were designed for integration into such key system multiline installations, providing one or two simultaneous intercom calls respectively.

Cell Phone Intercoms

A cell phone network intercom is an outdoor device that communicates wirelessly over the cell phone network with any landline or mobile phone worldwide. Often called GSM intercoms, they initially used the Global System for Mobile Communications standard, and the intercoms were first released in European countries. This standard is now used globally, though in the United States, primarily AT&T, T-Mobile, and a few other providers use GSM, while Sprint and Verizon used CDMA (Code Division Multiple Access) technology. Modern cell phone intercoms support all carriers and the latest technologies. Commonly installed at gates or doors, they are popular because they eliminate the need for wiring, except for power. [4]

See also

Related Research Articles

<span class="mw-page-title-main">Wireless network</span> Computer network not fully connected by cables

A wireless network is a computer network that uses wireless data connections between network nodes. Wireless networking allows homes, telecommunications networks and business installations to avoid the costly process of introducing cables into a building, or as a connection between various equipment locations. Admin telecommunications networks are generally implemented and administered using radio communication. This implementation takes place at the physical level (layer) of the OSI model network structure.

A communications system or communication system is a collection of individual telecommunications networks systems, relay stations, tributary stations, and terminal equipment usually capable of interconnection and interoperation to form an integrated whole. The components of a communications system serve a common purpose, are technically compatible, use common procedures, respond to controls, and operate in union.

<span class="mw-page-title-main">Repeater</span> Relay station

In telecommunications, a repeater is an electronic device that receives a signal and retransmits it. Repeaters are used to extend transmissions so that the signal can cover longer distances or be received on the other side of an obstruction. Some types of repeaters broadcast an identical signal, but alter its method of transmission, for example, on another frequency or baud rate.

<span class="mw-page-title-main">Wireless</span> Transfer of information or power that does not require the use of physical wires

Wireless communication is the transfer of information (telecommunication) between two or more points without the use of an electrical conductor, optical fiber or other continuous guided medium for the transfer. The most common wireless technologies use radio waves. With radio waves, intended distances can be short, such as a few meters for Bluetooth or as far as millions of kilometers for deep-space radio communications. It encompasses various types of fixed, mobile, and portable applications, including two-way radios, cellular telephones, personal digital assistants (PDAs), and wireless networking. Other examples of applications of radio wireless technology include GPS units, garage door openers, wireless computer mouse, keyboards and headsets, headphones, radio receivers, satellite television, broadcast television and cordless telephones. Somewhat less common methods of achieving wireless communications involve other electromagnetic phenomena, such as light and magnetic or electric fields, or the use of sound.

<span class="mw-page-title-main">Headphones</span> Device placed near the ears that plays sound

Headphones are a pair of small loudspeaker drivers worn on or around the head over a user's ears. They are electroacoustic transducers, which convert an electrical signal to a corresponding sound. Headphones let a single user listen to an audio source privately, in contrast to a loudspeaker, which emits sound into the open air for anyone nearby to hear. Headphones are also known as earphones or, colloquially, cans. Circumaural and supra-aural headphones use a band over the top of the head to hold the drivers in place. Another type, known as earbuds or earpieces, consists of individual units that plug into the user's ear canal. A third type are bone conduction headphones, which typically wrap around the back of the head and rest in front of the ear canal, leaving the ear canal open. In the context of telecommunication, a headset is a combination of a headphone and microphone.

<span class="mw-page-title-main">Phone connector (audio)</span> Family of connectors typically used for analog signals

A phone connector is a family of cylindrically-shaped electrical connectors primarily for analog audio signals. Invented in the late 19th century for telephone switchboards, the phone connector remains in use for interfacing wired audio equipment, such as headphones, speakers, microphones, mixing consoles, and electronic musical instruments. A male connector, is mated into a female connector, though other terminology is used.

<span class="mw-page-title-main">Walkie-talkie</span> Hand-held portable two-way communications device

A walkie-talkie, more formally known as a handheld transceiver (HT), is a hand-held, portable, two-way radio transceiver. Its development during the Second World War has been variously credited to Donald Hings, radio engineer Alfred J. Gross, Henryk Magnuski and engineering teams at Motorola. First used for infantry, similar designs were created for field artillery and tank units, and after the war, walkie-talkies spread to public safety and eventually commercial and jobsite work.

<span class="mw-page-title-main">Public address system</span> Electronic system for amplifying sound

A public address system is an electronic system comprising microphones, amplifiers, loudspeakers, and related equipment. It increases the apparent volume (loudness) of a human voice, musical instrument, or other acoustic sound source or recorded sound or music. PA systems are used in any public venue that requires that an announcer, performer, etc. be sufficiently audible at a distance or over a large area. Typical applications include sports stadiums, public transportation vehicles and facilities, and live or recorded music venues and events. A PA system may include multiple microphones or other sound sources, a mixing console to combine and modify multiple sources, and multiple amplifiers and loudspeakers for louder volume or wider distribution.

<span class="mw-page-title-main">Cordless telephone</span> Portable telephone that connects to a landline

A cordless telephone or portable telephone has a portable telephone handset that connects by radio to a base station connected to the public telephone network. The operational range is limited, usually to the same building or within some short distance from the base station.

<span class="mw-page-title-main">Doorbell</span> Signaling device placed near an entry door to a building

A doorbell is a signaling device typically placed near a door to a building's entrance. When a visitor presses a button, the bell rings inside the building, alerting the occupant to the presence of the visitor. Although the first doorbells were mechanical, activated by pulling a cord connected to a bell, modern doorbells are electric, operated by a pushbutton switch. Modern doorbells often incorporate intercoms and miniature video cameras to increase security.

<span class="mw-page-title-main">Security alarm</span> System that detects unauthorised entry

A security alarm is a system designed to detect intrusions, such as unauthorized entry, into a building or other areas, such as a home or school. Security alarms protect against burglary (theft) or property damage, as well as against intruders. Examples include personal systems, neighborhood security alerts, car alarms, and prison alarms.

<span class="mw-page-title-main">AT&T Merlin</span> Corporate telephone system

AT&T Merlin is a corporate telephone system by American Telephone and Telegraph (AT&T) that was introduced in late 1983, when it was branded American Bell Merlin. After the breakup of AT&T in 1984, it was rebranded and later also supplied by Lucent and Avaya.

<span class="mw-page-title-main">1A2 Key Telephone System</span> Modular business telephone system

The 1A2 Key Telephone System is a business telephone system developed and distributed by the Western Electric Company for the Bell System.

A wireless intercom is a telecommunications device that enables voice communication without the need to run copper wires between intercom stations. A wired intercom system may incorporate wireless elements.

<span class="mw-page-title-main">Audio headset</span> Telephone or computer accessory

A headset is a combination of headphone and microphone. Headsets connect over a telephone or to a computer, allowing the user to speak and listen while keeping both hands free. They are commonly used in customer service and technical support centers, where employees can converse with customers while typing information into a computer. They are also common among computer gamers and let them talk with each other and hear others while using their keyboards and mice to play the game.

<span class="mw-page-title-main">Wireless speaker</span> Loudspeakers that receive audio signals using radio waves

Wireless speakers are loudspeakers that receive audio signals using radio frequency (RF) waves rather than over audio cables. The two most popular RF frequencies that support audio transmission to wireless loudspeakers include a variation of WiFi IEEE 802.11, while others depend on Bluetooth to transmit audio data to the receiving speaker. Sony, JBL, and Anker Innovations are some of the top manufacturers of wireless speakers as of 2024.

Homes typically have several kinds of home wiring, including electrical wiring for lighting and power distribution, permanently installed and portable appliances, telephone, heating or ventilation system control, and increasingly for home theatre and computer networks.

<span class="mw-page-title-main">Video door-phone</span> Stand-alone intercom system

A video door-phone is a stand-alone intercom system used to manage calls made at the entrance to a building with access controlled by audiovisual communication between the inside and outside. The main feature of video door entry is that it enables the person indoors to identify the visitor and, if they wish, engage in conversation and/or open the door to allow access to the person calling.

<span class="mw-page-title-main">Door phone</span>

A door phone or door bell phone is a set of electrical and electronic elements used to handle communication between a resident in a house, apartment or villa and a guest outside. The device can also lock or unlock the door it has been configured to work with. Door phones have been used across a variety of commercial and residential buildings. For example, offices and apartment blocks both make frequent use of door phones. They are so widely used that, nowadays, they form part of the standard electrical installation of most buildings.

Clear-Com, also known as ClearCom, is a manufacturer of electronic intercom products, widely used to enable stage management and crew communications in theatre, filmmaking, video and television production, concerts, professional sports competitions, special events and audiovisual presentations. Providing the first portable party-line intercom system to feature simple XLR cable connections, Clear-Com soon became an accepted industry standard. The National Academy of Television Arts & Sciences honored the company with a Technology and Engineering Emmy Award in 2010.

References

  1. 1 2 3 Lange, Kim (2017-02-08). "Intercom systems — how do they work?". Medium. Retrieved 2022-07-27.
  2. Are Bluetooth Motorcycle Helmets Safe? (Safety & Standards) – Moto1
  3. What Are the Benefits of Using Mesh vs. Bluetooth Communication?
  4. Tim Bruxvoort (25 June 2024). "What is a Wireless Cell Phone Network Intercom". intercomsonline.com. Retrieved 2024-06-25.