Industry | Telecommunications |
---|---|
Founded | September 2001 |
Founder | |
Headquarters | 7th Floor, Import Building, 2 Clove Crescent, East India Docks, London, England, United Kingdom |
Area served | |
Key people | Stephen Shurrock (CEO) [1] |
Products | Mobile telecommunications services |
Revenue | €513 million (2023) |
Owner | Alchemy and Triton |
Number of employees | 400 (2016) |
Parent | VIEO B.V. |
Website | www |
Lebara is a telecommunications company providing services using the mobile virtual network operator (MVNO) business model in the United Kingdom, France, Denmark, the Netherlands, Germany, Saudi Arabia, Spain, Switzerland and Australia. Lebara provides pay-as-you-go and contract-based mobile SIM cards [2] [3] in these countries, and its brand is also used under license in four other countries.
Lebara was founded in 2001 by UK-based Ratheesan Yoganathan, Rasiah Ranjith Leon and Baskaran Kandiah. The name Lebara was coined from the first two letters of each of the founders' names. [4] At launch the company's initial product was international telephone calling cards, sold through independent mobile phone shops. [4] In 2004, Lebara launched its first mobile virtual network, a low-cost international service in the Netherlands, selling SIM cards using mobile carrier Telfort, a subsidiary of KPN. [4] After finding success it subsequently launched operations in other European countries including the UK (2007), France, Spain, Switzerland, Germany (2010) and Denmark. [4]
Lebara's Swiss operations (Lebara GmbH, Zurich) was sold on July 1, 2013 to Sunrise Communications. [5]
In September 2017, Lebara Group B.V. was sold to Switzerland-based Palmarium Advisors AG. [6] The Spanish operation of Lebara (Lebara España SL) was sold to MASMOVIL Group in November 2018. [7] In 2019 bondholders of Lebara (under holding company Vieo B.V.) took control of the company. [8] [9]
Lebara was sold to Waterland Private Equity in August 2024. [10]
The company currently operates in the UK, France, Denmark, the Netherlands and Germany - it has at least four million customers as of 2023. [11] It has also entered into brand license agreements for the use of its trademarks in Australia, Switzerland, Saudi Arabia and Spain.
In 2017 Lebara launched its first postpaid monthly contract SIMs in the Netherlands, as part of a move to appeal to a wider customer base. [12]
Today Lebara focuses on the traditional international calling market as well as offering SIM-only plans and post pay services. Lebara plans to offer 5G services as these become available. [13]
Country | Partner network |
---|---|
Australia | Vodafone [14] [15] |
Denmark | Telenor [16] |
France | Orange (Bouygues Telecom until August 2021) [17] |
Germany | O2 (Telekom until May 2022) [18] [19] |
Netherlands | KPN [20] |
Saudi Arabia | Mobily [21] |
Spain | Vodafone [22] |
Switzerland | Sunrise [23] |
United Kingdom | Vodafone [24] |
Lebara Mobile has been reviewed for its competitive pricing and international call services, with mixed feedback on customer service and network reliability. [25]
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