Mass amateurization refers to the capabilities that new forms of media have given to non-professionals and the ways in which those non-professionals have applied those capabilities to solve problems (e.g. create and distribute content) that compete with the solutions offered by larger, professional institutions. [1] Mass amateurization is most often associated with Web 2.0 technologies. These technologies include the rise of blogs and citizen journalism, photo and video-sharing services such as Flickr and YouTube, user-generated wikis like Wikipedia, and distributed accommodation services such as Airbnb. While the social web is not the only technology responsible for the rise of mass amateurization, Clay Shirky claims Web 2.0 has allowed amateurs to undertake increasingly complex tasks resulting in accomplishments that would seem daunting within the traditional institutional model.
In addition to whole websites and applications, Web 2.0 has also birthed a variety of digital tools that facilitate organization and problem solving on a large scale. These tools include tags, trackbacks, and hashtags. These new forms of media became widely available during the first decade of the 21st century due in part to the fall of transactional costs of creating and distributing media. [2] Mass amateurization is a social, cumulative and collaborative activity, wherein ideas will flow back up the pipeline from consumers and they will share them among themselves. [3]
There is no institutional hierarchy in mass amateurization. There is only an informal group of collaborators working to solve a problem. Due to mass amateurization, amateurs are able to collaborate without the interference from the inherent obstacles associated with institutions. These obstacles include the costs that an institution incurs while educating, training, directing, coaching, advising, and organizing its members. [1] [2] [4] [5]
Mass amateurization was first popularized by Clay Shirky in his 2008 book, Here Comes Everybody: The Power of Organizing without Organizations . Shirky notes that blogging, video-sharing and photo-sharing websites allow anyone to publish an article or photo without the need of being vetted by professionals such as news or photo editors. Mass amateurization is changing the definition of words like journalist and photographer to include non-professionals outside of the institutional realm. Furthermore, mass amateurization is changing the way news and other content is diffused and consumed by the public through various media outlets. [1] George Lazaroui explains that mass amateurization "is a result of the radical spread of expressive capabilities," due to "an explosion of Internet tools designed to make media authoring easier" during the early 21st Century. [2]
- "Our social tools remove older obstacles to public expression, and thus remove the bottlenecks that characterized mass media. The result is the mass amateurization of efforts previously reserved for media professionals." -Clay Shirky
Mass amateurization can also be described as a technological and cultural phenomenon whereby ordinary people access information-disseminating technologies that were historically only available to professionals. Specifically, Shirky cites collaborative projects such as Wikipedia and Linux. [1] Here, the term "amateur", is not defined by the absence of money or skill, since the modern amateur can acquire consumer, prosumer, and professional-level technologies with increasing ease. Instead, an amateur can be described as a producer without traditional credentials or institutional training. [6]
Media scholar Henry Jenkins writes in Convergence Culture: Where Old and New Media Collide, that "the story of American Arts in the twenty-first century might be told in terms of the public reemergence of grassroots creativity as everyday people take advantage of new technologies that enable them to archive, annotate, appropriate, and recirculate media content." [7] This grassroots creativity is a form of mass amateurization because everyday people are creating interesting content that might not have been created by film or television institutions. In Jenkin's book one of the examples of is fan films, which are made possible thanks to the low transactional costs associated with making modern films. On the whole, individual amateurs suffer fewer costs when solving problems than institutions. Institutions have to buy land, construct buildings, recruit members or employees, and procure technologies so that their members can solve problems. Conversely, amateurs do not require those steps because they presumably already have their own house and computer at their disposal. They simply do not have to put as much effort into solving a problem as an institution would and that allows them to be competitive. [5]
In his 1992 book Amateurs, Professionals, and Serious Leisure, Robert A. Stebbins refers to the phenomenon of mass amateurization as "serious leisure." [4] Stebbins views mass amateurization as a way to replace typical mundane employment as well as allow a person to increase their personal skills and value. He defines serious leisure as "the systematic pursuit of an amateur, hobbyist, or volunteer activity that is sufficiently substantial and interesting for the participant to find a career there in the acquisition and expression of its specials skills and knowledge." [4] This amateurization often occurs within "free time, spare time, uncommitted time, (and) discretionary time." [4] Stebbins notes that compared to their 'publics,' both amateurs and professionals are the more capable groups. Furthermore, "the good amateurs are better than the mediocre professionals." [4] This is how amateurs are able to threaten professional institutions. Institutions only have the resources to gather a certain number of professionals. Alternatively, the amateurs of the world do not need to put forth any resources to gather themselves. That is, they already exist within the world, all that is left to do is work. And since the world is so large, amateurs outnumber professionals in many fields. For instance, even if there are only 1,000,000 amateurs in a field, that law of averages indicates that enough of them will be those "good amateurs" and therefore be able to compete with the limited number of "mediocre professionals" that make up most of the institutional space. [4]
The concept of mass amateurization is not limited to Web 2.0 or other digital technologies. The phenomenon has occurred throughout history as certain technologies have become more readily available to the public thanks, in part, to low transactional costs.
As the costs of camera technology fell, more and more amateurs gained accessibility to photography technology. Now average people could shoot, develop and edit their own photographs in their own time. Previously anyone taking photographs would have to have relied on the institutional model.
A fall in the cost of consumer video recording technology in the early 1980s meant that amateurs were now free to make their own films at home. In Convergence Culture, Henry Jenkins examines how a fall in the cost of video recording technology led to the rise of amateur films, particularly fan film. Fan films mentioned by Jenkins include Kid Wars, The Jedi Who Loved Me, and Boba Fett: Bounty Trail. While discussing the Star Wars prequels filmmaker George Lucas once referenced mass amateurization by stating "Some of the special effects that we redid for Star Wars were done on a Macintosh, on a laptop, in a couple of hours.... I could have very easily shot the Young Indy TV series on Hi-8....So you can get a Hi-8 camera for a few thousand bucks, more for the software and the computer for less than $10,000 you have a movie studio." [7]
The fall in costs of transmitter technology led to the spread of citizens band radio (CB radio for short). CB radio allowed amateurs to have control over certain frequencies in the radio spectrum that was previously reserved for use by the government or various broadcast corporations. Amateurs could tinker with equipment and use the frequencies for their own purposes.
As meteorological equipment and texts became more accessible, amateurs were able to scientifically monitor the weather by taking measurements with barometers and observing the skies.
Astronomy can now be performed by amateurs thanks to the availability of binoculars and telescopes. Many amateur astronomers make a contribution to astronomy by monitoring variable stars, tracking asteroids and discovering transient objects, such as comets. In fact, amateur astronomer Thomas Bopp is co-credited with discovering Comet Halle-Bopp.
Internet technologies foster disintermediation and new forms of collaboration within the digital space.
Wikis allow for the mass amateurization of encyclopedic authorship. They typically have a set of rules and guidelines that allow amateurs to navigate and contribute to a collection of knowledge. All that is typically necessary to edit a wiki is an email address. All that is required to remain a member of a wiki editor community is to obey the rules and guidelines of said wiki. This manifestation of mass amateurization allows amateur researchers and authors to directly compete with institutionally established encyclopedias and other collections such as Encyclopædia Britannica .
Examples of wikis include:
Flickr allows amateur photographers to publish and share photographs at no cost. Flickr also allows users access to a community of photographers that might have previously been only accessible to those paying for photography classes at an institution. In this space, users can receive criticism and guidance from other photographers. In his 2005 TED talk, Clay Shirky illustrated how amateurs have used tags on Flickr to solve the problem of organizing photographs. His example problem is that he wants to find pictures of the Coney Island Mermaid Parade. In an institutional model, a photographer would be paid to go to the parade, take pictures, edit those pictures, and return those pictures to Shirky. But with the powers of mass amateurization and tags, Shirky is able to quickly assemble dozens of photos of the Mermaid Parade without putting forth much effort or spending any money. [8]
See List of photo sharing websites for more examples like Flickr.
YouTube represents the epitome of the mass amateurization of video. Amateur filmmakers and hundreds of other hobbyists can share videos with the world at no cost. The ability to publish videos and films was formerly reserved for those professionals who could afford to own and operate television stations and film studios. [7]
Airbnb has allowed for the mass amateurization of the hospitality industry. Users of the site can find places to stay during their travels without having to patronize professional institutions.
See also CouchSurfing.
Citizen media refers to forms of content produced by private citizens who are otherwise not professional journalists and/or not associated with formal institutions.
Mass amateurization is considered to be "the principal threat" [2] to all newspapers, as opposed to other, institutionalized newspapers. Other media industries in general have suffered from the fall of transactional costs and the advent of "communication tools that are flexible enough to match our social capabilities." [2] In particular, the mass amateurization has led to an increase in international news reporting that would not be financially justifiable in the professional model of publishing. [2] [8] Lazaroui points out that "Many people in the newspaper business missed the significance of the internet (the only threats they tended to take seriously were from other professional media outlets). The media industries have suffered from the recent collapse in communications costs. The future presented by the internet is the mass amateurization of publishing." [2]
In some instances, there has been an overlap between professionals and amateurs where professional organizations will utilize media produced by amateurs. One example of this is when a professional news outlet is sent firsthand footage of a "newsworthy" event that would otherwise be unavailable. [3]
However, other crossovers are not always so useful. In 2005, the Los Angeles Times attempted to offer its online readers access to its "Wikitorial", which allowed users to edit and contribute the website's editorial page. This led to widespread vandalism throughout the article and eventually its removal. [9]
Examples of citizen media in the Web 2.0 space include Reddit and any blog wherein the author conducts original investigative journalism.
In March 2014, blogger and novelist James Wesley Rawles launched a web site that provides free press credentials for citizen journalists called the Constitution First Amendment Press Association (CFAPA). [10] [11] According to David Sheets of the Society for Professional Journalists, Rawles keeps no records on who gets these credentials. [10]
In modern news, social media has become a major source of amateur reporting. The Arab Spring is believed to have been aided by citizen journalism that was reported using and disseminated by Facebook and Twitter.
The Top 15 Most Popular Social Media Sites [12] range from 15 million users to 900 million users, and as their user base grows stronger, amateur reporting's base expands as well.
Sites like Writer's University have led to the mass amateurization of editing while hundreds of fanfiction sites have led to the amateurization of publishing. Amateur writing sites encourage "beta readers" to work with amateur authors in order to guide them and help them to improve their writing. [7] Sites like these completely circumvent the need for formal editorial institutions. The advent of E-book readers has further allowed amateur authors to distribute their work.
One of the results of mass amateurization is that it often results in amateurs being able to compete with professional institutions. In a 2005 TED Talk, Shirky claimed that amateurs in a state of collaboration have great advantages over those who are members of an institution. [13]
Institutions are created as answers to problems and they rely on a professional class of people to do work. These professionals are brought together, often to a single location and compensated to collaborate on problems. Merely assembling these professionals comes is costly. The institution often spends a great deal of time, effort and money seeking, gathering, educating, training, housing, advising, and organizing these professionals. In essence, a great deal of time and effort is spent to form a "monetary and organizational relationship" that will lead to the solution of a given problem. [4]
Inevitably some people with the right professional skills will be missed by the institution because they could never hope to exert the effort and acquire the resources necessary to gather every professional on the planet. For example, photographers who are hired, paid, and gathered under the supervision of a larger, professional institution will be able to take a lot of good pictures. However, not all of the professional photographers in the world can be hired and therefore there is a limited amount of photography work that the institution can accomplish. [13]
Institutions are also profit-driven. Specific tasks must be completed by certain deadlines or the institution will lose money. If a car company were to allow its workers to work on only what they wanted when they wanted, they would go out of business. In order to function, institutions must remain commercially viable. [1] This is not the case with non-commercial collaborative efforts, which involves a less structured process. Within institutions, "professionals are often too busy polishing their technique...to find time to read about the history of their endeavor or about the forms, styles, periods, or persons beyond their immediate work." [4] In contrast, amateurs have time to develop their work whenever and wherever they want. They can explore new areas of their work and have complete autonomy to carry out their work however they want. This flexibility is a large part of why amateurs can compete with and often surpass institutions.
The effectiveness of mass amateurization is made possible because "digital culture fosters community while at the same time can be fueled by isolation." That is to say that digital culture and the Web 2.0 digital space cut down on costs typically associated with operating an institution. Amateurs in this space do not need to physically meet in order to collaborate and solve problems. [2]
Amateurs, or collaborators, are not formally organized, they do not carry titles relating to their collaboration, and collaborators can have any level of skill. In Clay Shirky's example, users on Flickr fall into the definition of collaborators and they, without any institutional guidance, figured out how to solve the problem of organizing photographs. [13] To further illustrate his point he references what is commonly known as the 80/20 rule; also known as power law distribution. By harvesting the efforts of multiple amateurs, one can end up with a more valuable result than if one had relied on the traditional institutional model. [13] This distribution dictates that 20% of a group will produce 80% of the content. With power law, the most active contributor is far more active than the second most active, who is far more active than the rest. Here, most producers only contribute relatively minor additions. In this distribution, the mean, median, and mode are typically very different in a power law curve. [1] Due to this contrast in production among contributors, traditional hierarchy is replaced with a heterarchical format wherein distinct roles are blurred. [1] [14]
According to Leadbeater, "committed amateurs" can devise effective solutions so long as they get access to the knowledge and resources they need. [3] These resources are now more readily available today due to low transactional costs and recent technological innovations in media creation. [2]
Within Web 2.0, amateurs have now become a legitimate threat to powerful corporations and institutions. There is an understanding that "institutions will try to preserve the problem for which they are the solution." This is referred to as the "Shirky principle." [15] It can be inferred that institutions will oppose any mass amateurization that threatens their way of business.
While mass amateurization enables the multiplication and overabundance of content, the societal capacity to process and digest this content is all but certain. [2] Lazaroui notes that "material published in a content-rich environment is destined to remain obscure" [2] and therefore the benefits of mass amateurization are not as accessible to society as they could be.
Lazaroui makes the case that most amateurs are not doing any original research. Instead they rely on professional institutions to report the news and then simply "amplify" the story. He also points out that formal news-gathering institutions have grown aware of the value of original reporting that does happen and are harnessing that power for their own use. [2] An example of this would be CNN's iReport. He charges that amateur reporters "need to focus on making this content accessible and interesting to new audiences," rather than aiding professional institutions in their news monopoly. [2]
In 2004, Encyclopædia Britannica editor Robert McHenry referred to Wikipedia, which allows anyone to edit its articles and refers to itself as a "faith-based encyclopedia". Citing an article on Alexander Hamilton, McHenry argues that however reliable an article may be, it is always open to be altered by someone who is uninformed. [16]
Mass amateurization is a multi-faceted phenomenon that works under different conditions than professional organizations. In most cases, those who contribute content do so voluntarily and without monetary compensation. At the same time, amateur productions are often not high quality compared to their professional counterparts. This can be seen by comparing an amateur blog on blogspot to one created by a staff writer for the New York Times. This is similar to the criticism by McHenry when comparing Wikipedia to Britannica . [16] While amateur media is often faster and more public, professional media is seen as higher quality. [6] However, while amateur content may not always favorably compare to its professionally produced counterpart, both play a major role in modern media. [17]
Henry Jenkins admits that "most of what the amateurs create is gosh-awful bad," but he is quick to admit that "a thriving culture needs spaces where people can do bad art, get feedback, and get better. [7]
The mass amateurization of film making has led to multiple cases of copyright infringement. Henry Jenkins uses the infringement upon Lucasfilm properties as an example. [7]
Institutions have been known to harness the power of mass amateurization for their own profit thereby turning the efforts of everyday people into free labor. For example, news corporations who ask ordinary citizens to report news for them (e.g. CNN's iReport) and websites that publish amateur-generated content in place of original, professional content creation (e.g. CNN's article about the Funniest Tweets of the Final Presidential Debate [18] ).
A wiki is an online hypertext publication collaboratively edited and managed by its own audience, using a web browser. A typical wiki contains multiple pages for the subjects or scope of the project, and could be either open to the public or limited to use within an organization for maintaining its internal knowledge base.
Social software, also known as social apps or social platform includes communications and interactive tools that are often based on the Internet. Communication tools typically handle capturing, storing and presenting communication, usually written but increasingly including audio and video as well. Interactive tools handle mediated interactions between a pair or group of users. They focus on establishing and maintaining a connection among users, facilitating the mechanics of conversation and talk. Social software generally refers to software that makes collaborative behaviour, the organisation and moulding of communities, self-expression, social interaction and feedback possible for individuals. Another element of the existing definition of social software is that it allows for the structured mediation of opinion between people, in a centralized or self-regulating manner. The most improved area for social software is that Web 2.0 applications can all promote co-operation between people and the creation of online communities more than ever before. The opportunities offered by social software are instant connections and opportunities to learn.An additional defining feature of social software is that apart from interaction and collaboration, it aggregates the collective behaviour of its users, allowing not only crowds to learn from an individual but individuals to learn from the crowds as well. Hence, the interactions enabled by social software can be one-on-one, one-to-many, or many-to-many.
In politics, emergent democracy represents the rise of political structures and behaviors without central planning and by the action of many individual participants, especially when mediated by the Internet. It has been likened to the democratic system of ancient Greece in the sense that people could publicly participate as much or as little as they please, although a form of representation exists which is based on personal trust networks instead of party affiliations. More recently, American writer and researcher Clay Shirky has referred to this as "the power of organizing without organizations."
Open-source journalism, a close cousin to citizen journalism or participatory journalism, is a term coined in the title of a 1999 article by Andrew Leonard of Salon.com. Although the term was not actually used in the body text of Leonard's article, the headline encapsulated a collaboration between users of the internet technology blog Slashdot and a writer for Jane's Intelligence Review. The writer, Johan J. Ingles-le Nobel, had solicited feedback on a story about cyberterrorism from Slashdot readers, and then re-wrote his story based on that feedback and compensated the Slashdot writers whose information and words he used.
Citizen journalism, also known as collaborative media, participatory journalism, democratic journalism, guerrilla journalism or street journalism, is based upon public citizens "playing an active role in the process of collecting, reporting, analyzing, and disseminating news and information." Similarly, Courtney C. Radsch defines citizen journalism "as an alternative and activist form of news gathering and reporting that functions outside mainstream media institutions, often as a response to shortcomings in the professional journalistic field, that uses similar journalistic practices but is driven by different objectives and ideals and relies on alternative sources of legitimacy than traditional or mainstream journalism". Jay Rosen offers a simpler definition: "When the people formerly known as the audience employ the press tools they have in their possession to inform one another." The underlying principle of citizen journalism is that ordinary people, not professional journalists, can be the main creators and distributors of news. Citizen journalism should not be confused with community journalism or civic journalism, both of which are practiced by professional journalists; collaborative journalism, which is the practice of professional and non-professional journalists working together; and social journalism, which denotes a digital publication with a hybrid of professional and non-professional journalism.
A collaboration tool helps people to collaborate. The purpose of a collaboration tool is to support a group of two or more individuals to accomplish a common goal or objective. Collaboration tools can be either of a non-technological nature such as paper, flipcharts, post-it notes or whiteboards. They can also include software tools and applications such as collaborative software.
Flickr is an American image hosting and video hosting service, as well as an online community, founded in Canada and headquartered in the United States. It was created by Ludicorp in 2004 and was a popular way for amateur and professional photographers to host high-resolution photos. It has changed ownership several times and has been owned by SmugMug since April 20, 2018.
In statistics and business, a long tail of some distributions of numbers is the portion of the distribution having many occurrences far from the "head" or central part of the distribution. The distribution could involve popularities, random numbers of occurrences of events with various probabilities, etc. The term is often used loosely, with no definition or an arbitrary definition, but precise definitions are possible.
Web 2.0 refers to websites that emphasize user-generated content, ease of use, participatory culture and interoperability for end users.
Clay Shirky is an American writer, consultant and teacher on the social and economic effects of Internet technologies and journalism.
Citizen media is content produced by private citizens who are not professional journalists. Citizen journalism, participatory media and democratic media are related principles.
User-generated content (UGC), alternatively known as user-created content (UCC), is any form of content, such as images, videos, text, testimonials, and audio, that has been posted by users on online platforms such as social media, discussion forums and wikis. It is a product consumers create to disseminate information about online products or the firms that market them.
Wikinomics: How Mass Collaboration Changes Everything is a book by Don Tapscott and Anthony D. Williams, first published in December 2006. It explores how some companies in the early 21st century have used mass collaboration and open-source technology, such as wikis, to be successful.
Participatory culture, an opposing concept to consumer culture, is a culture in which private individuals do not act as consumers only, but also as contributors or producers (prosumers). The term is most often applied to the production or creation of some type of published media.
A civil society campaign is one that is intended to mobilize public support and use democratic tools such as lobbying in order to instigate social change. Civil society campaigns can seek local, national or international objectives. They can be run by dedicated single-issue groups such as Baby Milk Action, or by professional non-governmental organisations (NGOs), such as the World Development Movement, who may have several campaigns running at any one time. Larger coalition campaigns such as 2005's Make Poverty History may involve a combination of NGOs.
Collaborative mapping, also known as citizen mapping, is the aggregation of Web mapping and user-generated content, from a group of individuals or entities, and can take several distinct forms. With the growth of technology for storing and sharing maps, collaborative maps have become competitors to commercial services, in the case of OpenStreetMap, or components of them, as in Google Map Maker Waze and Yandex Map Editor.
Here Comes Everybody: The Power of Organizing Without Organizations is a book by Clay Shirky published by Penguin Press in 2008 on the effect of the Internet on modern group dynamics and organization. The author considers examples such as Wikipedia, MySpace, and other social media in his analysis. According to Shirky, the book is about "what happens when people are given the tools to do things together, without needing traditional organizational structures". The title of the work alludes to HCE, a recurring and central figure in James Joyce's Finnegans Wake and considers the impacts of self-organizing movements on culture, politics, and business.
In Internet culture, the 1% rule is a general rule of thumb pertaining to participation in an internet community, stating that only 1% of the users of a website actively create new content, while the other 99% of the participants only lurk. Variants include the 1–9–90 rule, which states that in a collaborative website such as a wiki, 90% of the participants of a community only consume content, 9% of the participants change or update content, and 1% of the participants add content.
Cognitive Surplus: How Technology Makes Consumers into Collaborators is a 2010 non-fiction book by Clay Shirky, originally published in with the subtitle "Creativity and Generosity in a Connected Age". The book is an indirect sequel to Shirky's Here Comes Everybody, which covered the impact of social media. Cognitive Surplus focuses on describing the free time that individuals have to engage with collaborative activities within new media. Shirky's text searches to prove that global transformation can come from individuals committing their time to active engagement with technology. Overall response has been mixed with some critics praising Shirky's insights but also decrying some of the shortcomings of his theory.
Produsage is a portmanteau of the words production and usage, coined by Australian media scholar Axel Bruns and popularized in his book Blogs, Wikipedia, Second Life and Beyond: From Production to Produsage. Produsage is the type of user-led content creation that takes place in a variety of online environments, open source software, and the blogosphere. The concept blurs the boundaries between passive consumption and active production. The distinction between producers and consumers or users of content has faded, as users play the role of producers whether they are aware of this role or not. The hybrid term produser refers to an individual who is engaged in the activity of produsage. This concept is similar and related to commons-based peer production, a term coined by Yochai Benkler.
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