Pioneer Valley Transit Authority

Last updated

Pioneer Valley Transit Authority
PVTA.svg
PVTA Springfield Union Station.jpg
Union Station, a multi-modal transportation center in Springfield featuring local and intercity bus, train, and taxi service, as well as a parking garage.
Founded1974
Headquarters2808 Main Street
Springfield, MA 01107
Locale Pioneer Valley, Massachusetts
Service area Hampden and Hampshire counties
Service typeBus
Routes46 (as of January 2023)
Hubs
Depots
  • Cottage Street Operations and Maintenance Facility
  • Main Street Operations and Maintenance Facility
  • Northampton Operations and Maintenance Facility
  • UMass Bus Garage
Fleet186 buses, 144 vans
Annual ridership6.2 million (FY2022)
Fuel typeDiesel, battery-electric
OperatorSee organizational structure below
Chief executiveSandra Sheehan (administrator)
Website https://www.pvta.com/

The Pioneer Valley Transit Authority (PVTA) oversees and coordinates public transportation in the Pioneer Valley of Western Massachusetts, offering fixed-route bus service, paratransit service, and senior van service. PVTA was created by Chapter 161B of the Massachusetts General Laws in 1974. Based in Springfield, Massachusetts, PVTA serves Hampden and Hampshire counties, and provides connecting service to CTtransit in Hartford County, Connecticut, to FRTA in Franklin County, and to WRTA in Worcester County. It is the largest regional transit authority, and second largest public transit system in Massachusetts after the Massachusetts Bay Transit Authority, providing service to over 11 million riders annually across 24 municipalities in the region, [1] with about 70% of all riders using the system as their primary mode of transit. [2]

Contents

Organizational structure

As per Section 25, Chapter 161B of the Massachusetts General Laws, regional transit authorities in Massachusetts are not permitted to directly operate their service, but must instead contract with other entities to operate the buses. As such, the PVTA contracts with two entities to provide fixed-route service in the service area: [3] First Transit and UMass Transit Services. The contractors run semi-autonomous garages that act as vehicle depots for the surrounding areas. [4]

Springfield Area Transit Company

The Springfield Area Transit Company (SATCo) operates the southern portion of PVTA's service area, servicing Hampden County. SATCo, located at 665 Cottage Street in Springfield, is managed by First Transit. All SATCo fixed-route buses are numbered in the 1000 series. SATCo transports more than 9 million passengers annually.

Fleet (Fixed Route Vehicles)

Manufacturer/ ModelOrder YearSeries
(Qty.)
PowertrainNotes
Gillig Advantage 40' Hybrid20051310 (1)Cummins ISB/ Allison Ep40Retired
Gillig Advantage 29'20061401-1407 (7)Cummins ISL/ Allison B-300R5
  • Retired
  • Appears a few times a day for trippers on various SATCo routes.
Gillig Advantage 35'20061508-1517 (10)Cummins ISL/ Allison B-400R5Retired
Gillig Advantage 40'20061618-1621 (4)Cummins ISL/ Allison B-400R5Retired
Gillig Advantage 40'20071630-1636 (7)Cummins ISL/ Allison B-400R5Retired
Gillig Advantage 40'20081640-1649 (10)Cummins ISL/ Allison B-400R6Retired
Gillig Advantage 35'20081550-1559 (10)Cummins ISL/ Allison B-400R6Retired
Gillig Advantage 35'20101560-1578 (19)Cummins ISL/ Allison B-400R6
  • Active
  • 1564-1567 no longer in service
  • 1569 no longer in service
  • 1570 transferred to valco
  • 1572 1573 1576 1578 no longer in service
Gillig Advantage 40'20101650-1664 (15)Cummins ISL/ Allison B-400R6Active
New Flyer Xcelsior XDE4020111801-1805 (5)Cummins ISB/ BAE HybriDrive
  • retired as on September 2024
New Flyer Xcelsior XD3520111701 (1)Cummins ISL9/ Allison B-400R6
  • Active
  • Designated for the R24: Paper City Express now on regular routes
New Flyer Xcelsior XD402011-121810-1819, 1821-1826 (15)Cummins ISL9/ Allison B-400R6Active
New Flyer Xcelsior XD4020141830-1837 (8)Cummins ISL9/Allison B-400R6Active
New Flyer Xcelsior XD4020151840-1849 (10)Cummins ISL9/Allison B-400R6Active
New Flyer Xcelsior XD3520151710-1715 (6)Cummins ISL9/Allison B-400R6Active
Proterra Catalyst BE4020161410-1412 (3)UQM HD220 electric motor/ Eaton EEV-7202
  • retied
  • Designated for the P21E and Loop Routes
Gillig Advantage 40'20181670-1673 (4)Cummins L9/ Allison B-400R6
New Flyer Xcelsior XD3520201716-1719 (4)Cummins L9/Allison B-400R6Active
New Flyer Xcelsior XD4020201850-1856Cummins L9/Allison B-400R6Active

New Flyer Xcelsior]] XD40 | 2021

1857-1861

Active

New Flyer Xcelsior]] XD40 | 2022 1862-1964 Active

New Flyer Xcelsior]] XD40 | 2023 1865-1870 Active

New Flyer Xcelsior]] XD40 | 2024 1871-1880 Active

UMass Transit Services

A route 31 PVTA/UMass bus at the UMass Amherst Fine Arts Center Pioneer Valley Transit Authority University of Massachusetts Transit New Flyer Xcelsior articulated bus.jpg
A route 31 PVTA/UMass bus at the UMass Amherst Fine Arts Center

UMass Transit Services operates PVTA's routes through the Five Colleges area in eastern Hampshire County and neighboring towns, with most of the routes centered around UMass Amherst, the largest ridership generator in the service area. UMass Transit Services is a department within the University of Massachusetts Amherst. [5] The UMass Transit garage is located on-campus at 255 Governors Drive, Amherst. All UMass Transit fixed-route buses are numbered in the 3000 series. UMass Transit is a student-based organization with more than 90% of the employees (i.e. bus drivers, mechanics, dispatchers) being UMass students, with the remaining employees falling under University 03 employment status or full time administrators. UMass Transit Services is one of the oldest student driver groups in the country, having been founded in 1969 as a demonstration grant from the Urban Mass Transit Administration. UMass Transit Services operates 10 routes with a fleet of 40 transit vehicles (35' - 60'). Service runs 12 months a year, 20 hours per day, seven days per week. UMass Transit Services transports more than 3.5 million passengers annually.

Fleet (Fixed Route Vehicles)

Manufacturer/ ModelOrder YearSeries
(Qty.)
PowertrainNotes
TMC RTS T80-60619901070 (1)Detroit Diesel Series 92/Allison VR-731Retired
  • Ex-SATCo unit
  • Exx-Disney Shuttle
NovaBus RTS T80-60619953030, 3040 (2)Detroit Diesel Series 50/Allison VR-731Retired
NovaBus RTS T70-20619951109, 1122 (2)Detroit Diesel Series 50/Allison VR-731Retired
  • Ex-SATCo unit seen on 5/1/23 at center st auto parts 5 miles away from main and hooker garage
Gillig Advantage 40'20063201-3205 (5)Cummins ISL/Allison B-400R5In-Active on fixed route
  • Used for special events only/local field trips
  • 3203 retired
Gillig Advantage 40'20073211-3215 (5)Cummins ISL/Allison B-400R5
  • 3212, 3215 retired
  • 3211, 3213, 3214 used on Amherst-Worcester route
Gillig Advantage 40'20083221-3225 (5)Cummins ISL/Allison B-400R6Retired
Gillig Advantage 40'20093226-3228 (3)Cummins ISL/Allison B-400R6Retired
New Flyer Xcelsior XDE4020113301-3305 (5)Cummins ISB/BAE HybriDriveIn Service
New Flyer Xcelsior XD3520113306-3310 (5)Cummins ISL9/Allison B-400R6In Service
  • 3306, 3307, 3308, 3310 Retired
New Flyer Xcelsior XDE6020133401-3402 (2)Cummins ISL9/Allison H 50 EPIn Service
  • Used only on core routes 30 & 31
New Flyer Xcelsior XD3520143311-3315 (5)Cummins ISL9/Allison B-400R6In Service
New Flyer Xcelsior XD4020203316-3320 (5)Cummins ISL9/Allison B-400R6In Service
New Flyer Xcelsior XD4020213321-3323 (3)Cummins ISL9/Allison B-400R6In service
  • Delivered June 2021
New Flyer Xcelsior XE4020213501 (1)Siemens Standard Grade ELFA3 1DB2016-6NB06In Service
  • Delivered November 2021
New Flyer Xcelsior XD4020223324-3326 (3)Cummins ISL9/Allison B-400R6In service
  • Delivered April 2022
New Flyer Xcelsior XD4020233327-3330 (4)Cummins ISL9/Allison B-400R6In service
  • Delivered April–May 2023
New Flyer Xcelsior XD3520233331-3334 (4)Cummins ISL9/Allison B-400R6In service
  • Delivered April–May 2023
New Flyer Xcelsior XE4020233502-3503 (2)Siemens Standard Grade ELFA3 1DB2016-6NB06In Service
  • Delivered August 2023

Valley Area Transit Company

The Valley Area Transit Company (VATCo) operates the central portion of PVTA's service area. All of its routes originate from Northampton, providing connections to the UMass Transit service area via Route 9, and to the SATCo service area on the other side of the Mount Tom Range via Routes 5 and 10. VATCo, located at 54 Industrial Drive in Northampton, is managed by First Transit. All VATCo fixed-route buses are numbered in the 7000 series.

Fleet (Fixed Route Vehicles)

Manufacturer/ ModelOrder YearSeries
(Qty.)
PowertrainNotes
Gillig Advantage 29'20067401-7403 (3)Cummins ISL/ Allison B-300R5
  • Retired from fleet spring 2021
Gillig Advantage 35'20087550-7551 (2)Cummins ISL/ Allison B-400R6Retired
Gillig Advantage 40'20067604 (1)Cummins ISL/ Allison B-400R5Retired
Gillig Advantage 40'20077610 (1)Cummins ISL/ Allison B-400R5Retired
Gillig Advantage 40'20097660-7662 (3)Cummins ISL/ Allison B-400R6Retired
New Flyer Xcelsior XD4020117801-7802 (2)Cummins ISL9/ Allison B-400R6In Service
New Flyer Xcelsior XD4020127811-7815 (5)Cummins ISL9/ Allison B-400R6In Service
New Flyer Xcelsior XDE6020137901-7902 (2)Cummins ISL9/ Allison H 50 EPIn Service
New Flyer Xcelsior XD3520207553-7554 (2)Cummins ISL9/Allison B-400R6In Service
  • Delivered July 2020
New Flyer Xcelsior XD4020217816 (1)Cummins ISL9/Allison B-400R6In Service
  • Delivered July 2021
New Flyer Xcelsior XE4020217700-7701 (2)Siemens Standard Grade ELFA3 1DB2016-6NB06In Service
  • 7700 Entered service December '21
  • 7701 due for delivery Q1 22
Ford E-35020085574--
  • Active
  • Used only on the Nashwannuck Express or 39E
Ford E-45020151205--
  • Active
  • Used for 39E

MV Transit

ADA Paratransit Service and Senior Van Service is provided by MV Transit for the entire service area, except for the University of Massachusetts, where the UMass Accessible Van Service (operated by UMass Transit Services) provides service for University members. Amherst-area paratransit passengers who are not members of the University community are served by MV. All paratransit vehicles are numbered in the 5000 series.

Hulmes Transportation Services

The fixed-route van shuttles (Ware Shuttle, Palmer Shuttle, and Nashawannuck Express) are operated by Hulmes Transportation Services. These routes are operated by vans numbered in the 1200 series.

QVCDC/Town of Ware

Route B79 is operated by the Quaboag Valley Community Development Corporation and the Town of Ware, through its Quaboag Connector partnership.

Routes

Springfield-area

These routes are operated by the Springfield Area Transit Company (SATCo), except for the Ware Shuttle and Palmer Shuttle, which are operated by Hulmes Transportation Services.

RouteRoute NameNotes
G1 [6] Chicopee / Sumner Avenue-Allen Street-Canon Circle
G2 [7] East Springfield via Carew St / Belmont Avenue - Dwight St
G3 [8] Springfield Plaza via Liberty St / King St - Westford CircleAlso serves Springfield Registry of Motor Vehicles.
B4 [9] Plainfield StreetServes Wason Medical Offices.
G5 [10] Dickinson Street-Jewish Home-LongmeadowConnects with CTtransit 905 (Windsor Locks - Enfield Express) at MassMutual - Bright Meadow Campus, Enfield, CT.
B6 [11] Ludlow via Bay St
B7 [12] Wilbraham Big Y-State St-Boston Rd
WSU [13] WSU ShuttleProvides service between Westfield Center and Westfield State University when classes are in session. Includes service to Horace Mann Center.
R10 [14] Westfield / WSU / West Springfield via Route 20
P11 [15] Holyoke Community College Express
B12 [16] Stonybrook ExpressServes Hampden County Correctional Facility at Stonybrook.
R14 [17] Feeding Hills-SpringfieldSome trips serve Heritage Nursing Home and Agawam Industrial Park.
B17 [18] Wilbraham Big Y-Worthington St-Wilbraham Rd
P20 [19] Holyoke-Springfield via Holyoke Mall
P21 [20] Holyoke-Springfield via Chicopee
P21E [21] Holyoke-Springfield Express via I-391
B23 [22] Holyoke-Westfield via Holyoke Community College
R24 [23] Paper City ExpressHolyoke Shuttle: Holyoke Transportation Center - Cabot St - Pleasant St - Holyoke Medical Center - Sargeant St - Holyoke Mall. Also serves Holyoke Train Station. Deviates on request to Holyoke Shopping Center.
R29 [24] Springfield-Amherst via HolyokeServes Springfield Union Station, Holyoke Transportation Center, Mount Holyoke College, Hampshire College, Amherst College and UMass.
G73E [25] Springfield-Northampton ExpressExpress service via I-91 serving Springfield Union Station, Holyoke Mall, and Northampton Academy of Music. P20E was eliminated when this route was introduced.
X90 [26] Inner CrosstownA – trips in Chicopee Falls serve Canterbury Arms Apartments. From Chicopee Big Y, these trips serve Montgomery St., Granby Rd., and Memorial Dr. to New Ludlow Rd., and Montcalm St., then travel to Holyoke Transportation Center via Memorial and James St. to South Hadley Falls, then Bridge, Lyman, Dwight and High Streets.

B – trips in Chicopee Falls serve Grove, Church, Court, and Main Streets. From Chicopee Big Y, these trips serve Montgomery, Grattan, and Chicopee Streets and travel to Holyoke Transportation Center via South Hadley Falls, then Bridge, N. Canal, Cabot, and High Streets.

X92 [27] Mid-City CrosstownServes Union Station, Mill Street, Island Pond Rd, Independence House, Raymond Jordan Senior Center, and East Springfield Memorial Industrial Park.
WS [28] Ware ShuttleConnects to B7 and B17 at Wilbraham Big Y. Operated by Hulmes Transportation Services.
PS [29] Palmer ShuttleSome trips run express service between Palmer Big Y and Springfield Union Station. Operated by Hulmes Transportation Services.

Amherst-area

These routes are operated by UMass Transit Services (UMTS). See UMass Transit fixed routes for more information.

RouteRoute NameNotes
30 [30] North Amherst / Old Belchertown RoadServes Valley Medical Center from 7:30 am to 7:30 pm on weekdays and noon to 4:30pm on weekends, upon request
31 [31] Sunderland / South Amherst Transfers with FRTA Route 23 at Sugarloaf Estates for service to Greenfield
33 [32] Puffers Pond / Big Y and Stop & Shop
34 [33] Campus Shuttle (Northbound): Mullins Center via Computer Science Building / Orchard Hill via SylvanOnly operates on weekdays during full service periods
35 [34] Campus Shuttle (Southbound): Orchard Hill via Butterfield / Mullins Center via SouthwestOnly operates during full service periods
36 [35] Olympia Drive / Atkins FarmOnly operates during reduced service periods (Thanksgiving Week, Winter Break, Spring Break, and Summer).

Functions to provide service to South Amherst during periods when the 38 is not operated

38 [36] UMass (Haigis Mall) / Amherst College / Hampshire College / Mount Holyoke College Only operates during full service periods
39 [37] Smith College / Hampshire College Service suspended until further notice.

When it was being operated, it:

Only operated during full service periods and wintersession (January)

Provided evening and weekend service to Hampshire Mall

On weekdays, two trips were operated directly between Smith College and Mount Holyoke College as an express variant of Route 39 (mimicking Route 39E).

On wintersession weekdays, provided service between Smith College and Mount Holyoke College via Hampshire College. The Hampshire College–Mt. Holyoke portion was shared with the Route 38

45 [38] UMass / Belchertown Center via Gatehouse RdOperates Monday - Friday.
46 [39] UMass / Whately Park & Ride via South Deerfield CenterOperates Monday - Friday.

Connection available to FRTA Route 31 at Whately Park and Ride

Currently mostly eliminated; interlined with Route 31. There are a total of two trips providing service to South Deerfield and Whately. [40] The first trip (morning) travels to Whately via Sunderland Road as Route 31/46, before continuing to Sugarloaf Estates, where it begins a southbound 31 trip. The second trip (evening) travels from Sugarloaf Estates to Whately as Route 31/46, before returning to Sugarloaf and starting a southbound 31 trip.

B79 [41] Amherst-Worcester Intercity ServiceThree round trips every Monday, Thursday, Friday and Saturday, two round trips every Sunday. Timed to connect with MBTA Framingham/Worcester Line services

Northampton-area

These routes are operated by the Valley Area Transit Company (VATCo), except for the Nashawannuck Express, which is operated by Hulmes Transportation Services.

RouteRoute NameNotes
39E [42] Smith College / Mount Holyoke College ExpressOnly operated during weekdays when Smith College and Mount Holyoke College classes are in session.
R41 [43] Northampton / Easthampton / Holyoke Community College / Holyoke MallAdditional service to Easthampton available on the Easthampton Nashawannuck Express.

Continues to Route R42.

R42 [44] Northampton / WilliamsburgContinues to Route R41.
B43 [45] Northampton / Hadley / AmherstServes Hampshire Mall and Mountain Farms Mall in Hadley.

Combined with former M40. Operates express trips on weekdays between Smith College and UMass, effective September 5, 2017. [46]

R44 [47] Florence Heights via King St and Bridge RdServes Hampshire Plaza and the Hampshire County Correctional Facility.
B48 [48] Northampton / Holyoke via Route 5
NE [49] Nashawannuck Express (Easthampton)Operated by Hulmes Transportation Services.

Connections

PVTA offers connections to the following transit agencies:

Schedule information and trip planning

Route timetables and maps are available on PVTA's website at https://www.pvta.com/schedules.php. Customer Service Centers can print schedules for riders by request.

PVTA endorsed Transit as the official trip planning and real-time information app for PVTA bus routes. [50] In the app, you can look up real-time departures, plan trips, and receive service alerts for when there are detours or other disruptions. PVTA also provides Transit's Royale subscription feature to all riders at no cost. Transit can be downloaded at https://www.transitapp.com/download.

Schedule information is also available through other mapping platforms like Google Maps and Apple Maps, and service alerts are posted on PVTA's website at https://www.pvta.com/alerts.php.

Fares

One-way

One-way fixed-route fares are noted below.

NOTE: Buses operated by UMass Transit Services (3000-series) do not have fareboxes (see UMass Transit buses below).

Adults 13 and olderChildren 6 to 12Children under 6Seniors 60 and olderTransfer
$1.50$0.75Free; accompanied by adult$0.75$0.25

One-way fares for adults 13 and older are $1.40 if purchased at the PVTA Customer Service Center at Springfield Union Station. Transfers for children 6-12 are $0.25, and transfers for mobility impaired passengers and seniors are $0.10.

Passes

All passes are good through the end of the service day.

1-Day Pass7-Day Pass31 Day Pass
$3.50$15.00$54.00
($52.00 with Big Y card at Big Y stores)

Mobile ticketing

PVTA offers riders the ability to purchase tickets and passes on their smartphone, removing the need to pay cash on board or purchase physical passes ahead of time, using the MassDOT BusPlus app. [51] Tickets and passes purchased on smartphones are validated electronically with mobile ticket validators, located inside the front door of the bus on the right side. Tickets are visually validated by bus operators when mobile ticket validators are unavailable. This program launched on July 19, 2020, [52] and mobile ticket validators entered service on January 2, 2024.

Routes operated by UMass Transit Services

PVTA buses operated by UMass Transit do not charge fares. See here for more details.

Ridership increase

Ridership is up 12% in September 2014 and 9% in October. [53]

Accounting errors investigation

An audit in 2005 revealed that the PVTA made approximately $10 million in accounting errors on a transportation development project at Springfield's Union Station. Initial reports said PVTA could owe the federal government as much as $4 million. [54] That amount was reduced in 2009 to less than $1 million. [55] A federal probe in 2006 also targeted some PVTA employees. Subsequently, Administrator Gary Shepard resigned in 2006 after being put on leave by the Advisory Board, but he was never charged with any offense. [56] [57]

See also

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Smith's Ferry is a neighborhood in Holyoke, Massachusetts, United States, located to the north of the city center, approximately 1.5 miles (2.4 km) from downtown. The neighborhood prominently features the Mount Tom State Reservation, as well as the Mountain Park Amphitheater, the Dinosaur Footprints Reservation, and several other recreational and historic venues. Smith's Ferry is the second largest geographic division in Holyoke after Rock Valley, comprising roughly 3,800 acres (1,500 ha) of mixed residential, commercial, and recreational zoning.

<span class="mw-page-title-main">Holyoke Street Railway</span>

The Holyoke Street Railway (HSR) was an interurban streetcar and bus system operating in Holyoke, Massachusetts as well as surrounding communities with connections in Amherst, Belchertown, Chicopee, Easthampton, Granby, Northampton, Pelham, South Hadley, Sunderland, Westfield, and West Springfield. Throughout its history the railway system shaped the cultural institutions of Mount Tom, being operator of the mountain's famous summit houses, one of which hosted President McKinley, the Mount Tom Railroad, and the trolley park at the opposite end of this funicular line, Mountain Park.

References

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