Plantronics

Last updated

Plantronics, Inc.
Company type Subsidiary
IndustryConsumer electronics
Founded1961;63 years ago (1961)
Headquarters Santa Cruz, California, U.S.
Key people
Dave Shull (President and CEO)
ProductsEnterprise and consumer audio products, software and services
RevenueDecrease2.svg US$1.68 billion (2022)
Decrease2.svgUS$−32 million (2022)
Increase2.svg US$17.9 million (2022)
Total assets Decrease2.svg US$2.23 billion (2022)
Total equity Increase2.svg US$20.2 million (2022)
Number of employees
c.6,500 (April 2022)
Parent HP Inc.
Subsidiaries Polycom, Inc.
Website www.poly.com OOjs UI icon edit-ltr-progressive.svg
Footnotes /references
Financials as of April 2,2022. [1]

Plantronics, Inc. is an American electronics company producing audio communications equipment for business and consumers. Its products support unified communications, mobile use, gaming and music. Plantronics is headquartered in Santa Cruz, California, and most of its products are produced in China and Mexico. [2]

Contents

On March 18, 2019, Plantronics announced that it would change its name to Poly following its acquisition of Polycom, [3] although it continues to trade on the New York Stock Exchange as Plantronics, Inc. (POLY; listed as PLT until May 24, 2021 [4] ).

On March 28, 2022, HP Inc. announced its intent to acquire Poly for $1.7 billion in cash as it looks to bolster its hybrid work offerings, such as headsets and videoconferencing hardware. [5] Including debt, the deal valued at $3.3 billion and closed in August 2022. [6] [5]

History

Early Plantronics headset Ms Plantro.jpg
Early Plantronics headset

In the early 1960s, airline headsets were so large and cumbersome that many pilots had switched back to the use of handheld microphones for communications. The speed and complexity of jet airliners caused a need for the introduction of small, lightweight headsets into the cockpit. In 1961, United Airlines solicited new designs from anyone who was interested. Courtney Graham, a United Airlines pilot, was one of the many who thought the heavy headsets should be replaced by something lighter. He collaborated with his pilot friend Keith Larkin to create a small, functional design which was robust enough to pass airlines standards. (Larkin had been working for a small company called Plane-Aids, a Japanese import company which offered spectacles and sunglasses that contained transistor radios in their temple pieces.) [7] The final design, incorporating two small hearing aid-style transducers attached to a headband was submitted to United Airline approval. UAL's approval of the innovative design caused Graham and Larkin to incorporate as Pacific Plantronics (now called Plantronics, Inc.) on May 18, 1961. They introduced the first lightweight communications headset, the MS-50, to the commercial marketplace in 1962.

In the mid-1960s, the Federal Aviation Agency selected Plantronics as the sole supplier of headsets for air traffic controllers, and thereafter was selected to supply headsets to the operators of the Bell System.

SPENCOMM and NASA

In 1961, NASA astronaut Wally Schirra contacted Courtney Graham, a fellow pilot, to discuss creating a design for a small, lightweight headset to be used in the Mercury spacecraft.

Pacific Plantronics assembled its Space Environmental Communications (SPENCOMM) division to begin working on a reliable solution. SPENCOMM personnel traveled to NASA's Manned Spacecraft Center (now Johnson Space Center) and Kennedy Space Center to meet with and get design feedback from Schirra and several other astronauts, including Gordon Cooper. [7]

Neil Armstrong with Plantronics headset Neil Armstrong 2.jpg
Neil Armstrong with Plantronics headset

Together, SPENCOMM and NASA spent only 11 days to create a working microphone design for space communications and Schirra was the first to use the new communication technology during the Mercury-Atlas 8 mission. [7] Significant redundancy was built into these headsets, as each microphone circuit had two transducers and each receiver had five transducers—in addition, the headsets were used in pairs. The use of these SPENCOMM-NASA headsets in astronaut space suits continued through the remainder of the Mercury program, the Apollo program and on to this day. The words spoken by U.S. astronaut Neil Armstrong as he stepped on the Moon were transmitted through a Plantronics headset. [8]

MS-50

Following the Pacific Plantronics partnership with NASA in the Space Program, the MS-50 headset gained recognition in the communication marketplace. The FAA, Western Electric, and companies with telephone call centers adapted the MS-50 as a replacement for existing headsets.

On May 18, 1965, U.S. Pat. No. 3,184,556 was issued to W. K. Larkin for a

miniaturized headset wherein a hearing-aid size microphone transducer and a similarly miniaturized transducer are placed in a capsule mounted near the user's ear; speech is conducted to the microphone via an acoustic tube positioned near the user's mouth, while incoming communications emanating from the receiver are conducted to the user's ear via a second acoustic tube. [9]

Plantronics StarSet patent drawing showing proposed use of invention StarSet.jpg
Plantronics StarSet patent drawing showing proposed use of invention

StarSet

In 1970, Ken Hutchings, an engineer who had joined Pacific Plantronics, patented a device which was marketed as the "StarSet". United States Patent 3548118 describes

A self-supporting headset having a housing which accommodates a receiver and microphone. A flexible acoustic tube adapted to communicate between the auditory canal of the ear of the user and the receiver secured to the bottom of the housing, and an adjustable acoustic tube secured to the top of the housing with its distal end adapted to be disposed adjacent to the mouth of the user to transmit sound to the microphone. [10]

Wireless products

Plantronics office headset on its charger Plantronic office headset.JPG
Plantronics office headset on its charger

In the 1980s, Plantronics created a line of cordless products using infrared technology. Though the technology utilized was the same one being used by television remote controls, the link did not require a Federal Communications Commission (FCC) telecommunications approval. One of the first products used the infrared beam to create a communications link between a small transmitter and a base unit which was connected to the telephone network. This product was the first "echo-free" speakerphone for use in conference rooms. The small transmitter could be handheld or clipped to clothing to ensure a good pickup of the speaker's voice.

Wireless office headsets

In 2003, Plantronics introduced the CS50 wireless headset for use on office phones. Since that time, Plantronics has manufactured other wireless headsets, including the "CS70N", [11] CS500 Series, and Savi 700 Series. In recent years there has also been strong focus on Unified Communications headsets and speakers. [12]

Mobile and Bluetooth mobile headsets

Plantronics BackBeat PRO 2 box Plantronics BackBeat PRO 2.jpg
Plantronics BackBeat PRO 2 box

Plantronics manufactures mobile headsets, including a line of Bluetooth headsets for mobile phones. The Pulsar 590, for example, is designed for use with Bluetooth- and A2DP-enabled cellphones.

Computer and gaming headsets

Plantronics manufactured headsets for PC audio and online and console gaming via its GameCom and .Audio and RIG Gaming labels. Plantronics entered the multimedia headset market in 1999 with the release of the HS1 and the DSP-500 headsets, the latter featuring a built-in digital signal processing card. In 2002, Plantronics and Microsoft created the headset for the Xbox Communicator, the first headset to enable voice communication with Xbox Live. [13] The company created a special headset for the Xbox as a tie-in with the videogame Halo 2 in 2004. Plantronics exited the gaming and consumer markets in 2019, focusing on enterprise collaboration with its Poly brand.

Corporate expansion and acquisitions

Plantronics has expanded into other segments of the audio equipment market through acquisitions.

Clarity

In 1986, Plantronics acquired Walker Equipment, Ringgold, Georgia, a manufacturer of amplified handsets and telephones. The Clarity products were created to enhance telephone usability for those with hearing impairment. Walker later acquired Ameriphone in 2002, and became Walker Ameriphone before changing its name to Clarity; Clarity is now a US supplier of amplified telephones. In February 2015, Plantronics released the Clarity 340 handset style phone for UC communications. [12]

Altec Lansing

In 2005, Plantronics acquired computer speaker manufacturer Altec Lansing for approximately $166 million. [14] In spite of a corporate makeover [15] the brand continued to struggle and was acquired by Prophet Equity in October 2009 for approximately $18 million. [16]

Volume Logic

Plantronics later acquired Octiv, Inc. in March 2005 as one of its brands and renamed it as the Volume Logic division. Octiv produced an audio toolset for creating 5.1 surround sound soundtracks. Although the Volume Logic series of applications have since been discontinued, the underlying technology has been adapted for use in Plantronics telephony products.

Polycom

On March 28, 2018, Plantronics announced it would acquire Polycom for approximately $2 billion. [17]

2005 to present

In October 2016, long-time chief executive S. Kenneth Kannappan retired and was replaced by Joe Burton, who had joined in 2011. [18]

On February 10, 2020, Plantronics announced the appointment of Robert Hagerty as interim CEO, replacing Joe Burton. [19]

See also

Related Research Articles

A communications system or communication system is a collection of individual telecommunications networks systems, relay stations, tributary stations, and terminal equipment usually capable of interconnection and interoperation to form an integrated whole. The components of a communications system serve a common purpose, are technically compatible, use common procedures, respond to controls, and operate in union.

<span class="mw-page-title-main">Microphone</span> Device that converts sound into an electrical signal

A microphone, colloquially called a mic, or mike, is a transducer that converts sound into an electrical signal. Microphones are used in many applications such as telephones, hearing aids, public address systems for concert halls and public events, motion picture production, live and recorded audio engineering, sound recording, two-way radios, megaphones, and radio and television broadcasting. They are also used in computers and other electronic devices, such as mobile phones, for recording sounds, speech recognition, VoIP, and other purposes, such as ultrasonic sensors or knock sensors.

<span class="mw-page-title-main">Headphones</span> Device put on or in the ears that plays sound

Headphones are a pair of small loudspeaker drivers worn on or around the head over a user's ears. They are electroacoustic transducers, which convert an electrical signal to a corresponding sound. Headphones let a single user listen to an audio source privately, in contrast to a loudspeaker, which emits sound into the open air for anyone nearby to hear. Headphones are also known as earphones or, colloquially, cans. Circumaural and supra-aural headphones use a band over the top of the head to hold the drivers in place. Another type, known as earbuds or earpieces, consists of individual units that plug into the user's ear canal; within that category have been developed cordless air buds using wireless technology. A third type are bone conduction headphones, which typically wrap around the back of the head and rest in front of the ear canal, leaving the ear canal open. In the context of telecommunication, a headset is a combination of a headphone and microphone.

<span class="mw-page-title-main">Phone connector (audio)</span> Family of connectors typically used for analog signals

A phone connector is a family of cylindrically-shaped electrical connectors primarily for analog audio signals. Invented in the late 19th century for telephone switchboards, the phone connector remains in use for interfacing wired audio equipment, such as headphones, speakers, microphones, mixing consoles, and electronic musical instruments. A male connector, is mated into a female connector, though other terminology is used.

<span class="mw-page-title-main">Active noise control</span> Method for reducing unwanted sound

Active noise control (ANC), also known as noise cancellation (NC), or active noise reduction (ANR), is a method for reducing unwanted sound by the addition of a second sound specifically designed to cancel the first. The concept was first developed in the late 1930s; later developmental work that began in the 1950s eventually resulted in commercial airline headsets with the technology becoming available in the late 1980s. The technology is also used in road vehicles, mobile telephones, earbuds, and headphones.

<span class="mw-page-title-main">JBL</span> American audio hardware manufacturer

JBL is an American audio equipment manufacturer headquartered in Los Angeles, California, United States. JBL serves the home and professional market. The professional market includes studios, installed/tour/portable sound, music production, DJ, and cinema markets. The home market includes high-end home amplification/speakers/headphones as well as high-end car audio. JBL is owned by Harman International, itself a subsidiary of Samsung Electronics.

Altec Lansing, Inc. is an American audio electronics company founded in 1927. Their primary products are loudspeakers and associated audio electronics for professional, home, automotive and multimedia applications.

<span class="mw-page-title-main">Ultimate Ears</span> American audio equipment manufacturer

Ultimate Ears is an American custom in-ear monitor (IEM), speaker, and earphone manufacturer based in Irvine and Newark, California, United States. It was founded by Mindy and Jerry Harvey in 1995, who created a new market for custom IEMs now used by some of the world's top musicians. In August 2008, it was acquired by Logitech and operates as a subsidiary.

Labtec Enterprises Inc. was an American manufacturer of computer accessories active as an independent company from 1980 to 2001. They were best known for their budget range of peripherals such as keyboards, mice, microphones, speakers and webcams. In the United States, the company had cornered the market for computer speakers and headphones for much of the 1990s before being acquired by Logitech in 2001.

<span class="mw-page-title-main">Poly Inc.</span> American multinational corporation

Poly Inc., formerly Polycom, is an American multinational corporation that develops video, voice and content collaboration and communication technology. Poly is a subsidiary of HP Inc.

<span class="mw-page-title-main">Carbon microphone</span> Microphone design

The carbon microphone, also known as carbon button microphone, button microphone, or carbon transmitter, is a type of microphone, a transducer that converts sound to an electrical audio signal. It consists of two metal plates separated by granules of carbon. One plate is very thin and faces toward the speaking person, acting as a diaphragm. Sound waves striking the diaphragm cause it to vibrate, exerting a varying pressure on the granules, which in turn changes the electrical resistance between the plates. Higher pressure lowers the resistance as the granules are pushed closer together. A steady direct current is passed between the plates through the granules. The varying resistance results in a modulation of the current, creating a varying electric current that reproduces the varying pressure of the sound wave. In telephony, this undulating current is directly passed through the telephone wires to the central office. In public address systems it is amplified by an audio amplifier. The frequency response of most carbon microphones, however, is limited to a narrow range, and the device produces significant electrical noise.

<span class="mw-page-title-main">John Kenneth Hilliard</span> American engineer

John Kenneth Hilliard was an American acoustical and electrical engineer who pioneered a number of important loudspeaker concepts and designs. He helped develop the practical use of recording sound for film and won an Academy Award in 1935. He designed movie theater sound systems, and he worked on radar as well as submarine detection equipment during World War II. Hilliard collaborated with James B. "Jim" Lansing in creating the long-lived Altec Voice of the Theatre speaker system. Hilliard researched high-intensity acoustics, vibration, miniaturization and long-line communications for NASA and the Air Force. Near the end of his career, he standardized noise-control criteria for home construction in California, a pattern since applied to new homes throughout the U.S.

Siren is a family of patented, transform-based, wideband audio coding formats and their audio codec implementations developed and licensed by PictureTel Corporation. There are three Siren codecs: Siren 7, Siren 14 and Siren 22.

<span class="mw-page-title-main">Audio headset</span> Telephone or computer accessory

A headset is a combination of headphone and microphone. Headsets connect over a telephone or to a computer, allowing the user to speak and listen while keeping both hands free. They are commonly used in customer service and technical support centers, where employees can converse with customers while typing information into a computer. They are also common among computer gamers and let them talk with each other and hear others while using their keyboards and mice to play the game.

<span class="mw-page-title-main">David Clark Company</span> American manufacturing company

David Clark Company, Inc. (DCC) is an American manufacturing company. DCC designs and manufactures a wide variety of aerospace and industrial protective equipment, including pressure-space suit systems, anti-G suits, headsets, and several medical/safety products. DCC has been involved in the design and manufacture of air-space crew protective equipment since 1941, beginning with the design and development of the first standard anti-G suits and valves used by allied fighter pilots during World War II.

<span class="mw-page-title-main">Automixer</span> Live sound mixing device

An automixer, or automatic microphone mixer, is a live sound mixing device that automatically reduces the strength of a microphone's audio signal when it is not being used.

<span class="mw-page-title-main">Dolby Headphone</span> Technology developed by Lake Technology

Dolby Headphone is a technology developed by Lake Technology (Australia), that later sold marketing rights to Dolby Laboratories, sometimes referred to as Mobile Surround, which creates a virtual surround sound environment in real-time using any set of two-channel stereo headphones. It takes as input either a 5.1 or a 7.1 channel signal, a Dolby Pro Logic II encoded 2 channel signal or a stereo 2 channel signal. It sends as output a 2 channel stereo signal that includes audio cues intended to place the input channels in a simulated virtual soundstage.

<span class="mw-page-title-main">Clifford A. Henricksen</span> American inventor, American musician

Cliff Henricksen is a musician, inventor and audio technologist. He is self-taught as a musician with a graduate degree in mechanical engineering at Massachusetts Institute of Technology (MIT). Throughout his career Cliff has found innovative ways to apply engineering basics to electro acoustics and to audio technology as it applies to music and in particular to live music performance. He has invented and engineered a wide variety of technologies and products well known in the world of professional audio. Today he balances work in audio and work as a performing musician.

Obihai Technology was a company that manufactures analog telephone adapters that supported Session Initiation Protocol (SIP), XMPP, and Google Voice compatible Internet telephony. Obihai was sold to Polycom in 2018, with Poly and Plantronics sold to HP in 2022. Most items in the former Obihai product line have been either rebranded as Poly or discontinued.

<span class="mw-page-title-main">Snoopy cap</span> Part of American space suits

A Snoopy cap, or communication cap, is a part of a space suit worn by American astronauts on the head and incorporating an audio headset for communication. The cap is nicknamed after the Peanuts character, whom its black and white paneling resembled. Its NASA designation is Communications Carrier Assembly. The "Snoopy cap" includes two earphones and two microphones, to tolerate failure of a single unit.

References

  1. "Plantronics, Inc. Form 10-K For the fiscal year ended April 2, 2022". U.S. Securities and Exchange Commission. May 27, 2022.
  2. "Plantronics products by country of origin". productfrom.com. Retrieved June 9, 2017.
  3. "Meet Poly: Plantronics + Polycom Relaunches to Focus on Driving The Power of Many". Press release. poly.com. Retrieved February 7, 2021.
  4. "Poly Announces NYSE Ticker Symbol Change from "PLT" to "POLY"". newsroom.poly.com. Retrieved June 29, 2021.
  5. 1 2 "HP seeks to ride hybrid work boom with $1.7 billion Poly buyout". Reuters . March 28, 2022.
  6. Shane Snider (August 29, 2022). "HP Completes Massive Poly Deal To Boost Hybrid Offerings". CRN .
  7. 1 2 3 "NASA Spinoff 2005". Sti.nasa.gov. Archived from the original on October 3, 2006. Retrieved July 23, 2015.
  8. LeClaire, Sarah (January 8, 2015). "New Spacewalk Exhibit Opens at National Air and Space Museum". airspacemag.com. Air & Space Smithsonian. Retrieved February 25, 2016.
  9. "Larkin Patents MS-50". FreePatentsOnline.com. Retrieved July 23, 2015.
  10. "Self-supporting Headset" (PDF). FreePatentsOnline.com. Retrieved July 23, 2015.
  11. "Plantronics CS70N Professional Wireless Headset System". Plantronics.com. Plantronics. Archived from the original on December 23, 2010. Retrieved September 8, 2008.
  12. 1 2 "Plantronics New Professional Audio Solutions Keep Noise Distractions at Bay and Help People Focus on Work | Plantronics Online Newsroom". Newsroom.plantronics.com. February 5, 2015. Retrieved July 23, 2015.
  13. "Plantronics selected by Microsoft to provide voice/Audio communicator headset for new Xbox". July 20, 2001.
  14. Archived February 10, 2006, at the Wayback Machine
  15. "Roundup: Altec Lansing reveals new logo, audio products". CNET. CBS Interactive. September 10, 2008.
  16. "Prophet Equity Buying Altec Lansing". PE HUB. October 5, 2009. Retrieved July 23, 2015.
  17. "Plantronics to buy video conferencing gear maker Polycom for $2 billion". CNBC. March 28, 2018. Retrieved March 28, 2018.
  18. "Plantronics CEO Ken Kannappan to Retire". Press release. August 2, 2016. Retrieved October 3, 2016.
  19. "Poly Announces Leadership Transition". Press release. February 10, 2020. Retrieved February 11, 2020.

Further reading

Plantronics booth at the CES 2012 trade show CES 2012 - Plantronics (6791591002).jpg
Plantronics booth at the CES 2012 trade show