Setting up to fail

Last updated

"Setting up to fail" is a phrase denoting a no-win situation designed in such a way that the person in the situation cannot succeed at the task which they have been assigned. It is considered a form of workplace bullying. [1]

Contents

There are also situations in which an organization or project is set up to fail, [2] [3] and where individuals set themselves up to fail. [4]

The first known documented use of "set up to fail" was in 1969 in the United States. [5]

In the workplace

Setting up to fail is a well-established workplace bullying tactic. [6] [7] [8] One technique is to overload with work, while denying the victim the authority to handle it and over-interfering; [9] another is the withholding of the information necessary to succeed. [10]

If a person puts another individual (usually a subordinate) in a stressful situation in which failure is almost certain, this may be an aspect of bullying wherein the outcome can then be used to discredit and blame the victim. [11] Sometimes, this may involve the bully covertly sabotaging and undermining an objective that may have otherwise been achievable. This type of bullying may be the result of the projection of the bully's own feelings of inadequacy onto the victim. [12]

There can be cases where an employee is set up to fail because the stated goals of the task are considered harmful to the organization; an internal investigation is one example. Institutions may protect themselves by "going through the motions" of a sham investigation in which the findings conveniently fail to find any evidence of wrongdoing by the authorities involved with setting up the investigation.

Another case where employees are set up to fail is one in which new employees, or redundant employees, are considered harmful or a threat to other employees, resulting in their efforts to sabotage others work to maintain their positions if a future reduction in force is anticipated.

Bigotry

Minorities seeking positions in society are often set up to fail in the face of covert institutional racism or sexism  – something feared for example by the first Black US naval officers. [13] Concurrently, individuals from the larger group can be set up to fail during implementations of workplace programs in color consciousness.

Families

Parents may have excessive expectations for their children's academic success for instance, thus setting them up for failure by hoping they may solve their parents' problems for them. [14] The result may be to create a self-destructive syndrome in the child – the so-called Divine Child complex. [15]

Therapy

Therapy may be sabotaged by either the client or the provider. The client, both hoping for and fearing the possibility of real help, may impose conditions on the therapy that all but guarantee its failure. [16] Conversely, the helper, needing to keep clients in a state of dependency, [17] may be threatened by the prospect of success/closure, and undermine the therapy accordingly. [18]

Setting oneself up to fail

A person setting themselves up for failure may do so because they have a fear of failure, an unrealistic assessment of their own abilities, or because they are naive and uninformed regarding the abilities necessary to succeed. In some cases, an individual has an unjustified expectation that they will fail, a self-reinforcing negative spiral, [4] or failure neurosis [19]  – perhaps driven by a sense of guilt, [20] or by the compulsion to repeat self-destructive behaviour. [21]

In television

It is a tactic used in reality television, where situations are engineered to produce certain results. [3] My Kitchen Rules contestant Emily Cheung told the reporter that "she believes the producers set them up for failure in the instant restaurant round when they were told at 6 o'clock the night before they had to cook a Chinese dish they weren't familiar with—smoked quail—and scored 2 out of 10". [3] The same article goes on to state that, "A former Apprentice contestant feels similarly manipulated, saying he believed producers had already decided who they wanted to win when he was eliminated." [3]

9/11 Commission

9/11 Commission member Lee H. Hamilton was quoted as saying that "the Commission was set up to fail"; some observers interpreted this as meaning that he was dissatisfied with the results of the 9/11 Commission Report, and conspiracy theory developed. The context of the interview transcript indicates that Hamilton said his reasoning was that "Tom Kean and I were substitutes—Henry Kissinger and George Mitchell were the first choices; we got started late; we had a very short time frame—indeed, we had to get it extended; we did not have enough money—3 million dollars to conduct an extensive investigation. We needed more, we got more, but it took us a while to get it." [2]

See also

Related Research Articles

Micromanagement is a management style characterized by behaviors such as an excessive focus on observing and controlling subordinates and an obsession with details.

Mobbing, as a sociological term, refers either to bullying in any context, or specifically to that within the workplace, especially when perpetrated by a group rather than an individual.

Abuse is the improper usage or treatment of a person or thing, often to unfairly or improperly gain benefit. Abuse can come in many forms, such as: physical or verbal maltreatment, injury, assault, violation, rape, unjust practices, crimes, or other types of aggression. To these descriptions, one can also add the Kantian notion of the wrongness of using another human being as means to an end rather than as ends in themselves. Some sources describe abuse as "socially constructed", which means there may be more or less recognition of the suffering of a victim at different times and societies.

<span class="mw-page-title-main">Bullying</span> Use of force or coercion to abuse or intimidate others

Bullying is the use of force, coercion, hurtful teasing, comments, or threats, in order to abuse, aggressively dominate, or intimidate one or more others. The behavior is often repeated and habitual. One essential prerequisite is the perception that an imbalance of physical or social power exists or is currently present. This perceived presence of physical or social imbalance is what distinguishes the behavior from being interpreted or perceived as bullying from instead being interpreted or perceived as conflict. Bullying is a subcategory of aggressive behavior characterized by hostile intent, the goal of addressing or attempting to "fix" the imbalance of power, as well as repetition over a period of time.

Impostor syndrome, also known as impostor phenomenon or impostorism, is a psychological experience of intellectual and professional fraudulence. One source defines it as "the subjective experience of perceived self-doubt in one's abilities and accomplishments compared with others, despite evidence to suggest the contrary".

Individual psychology is a psychological method or science founded by the Austrian psychiatrist Alfred Adler. The English edition of Adler's work on the subject (1925) is a collection of papers and lectures given mainly between 1912 and 1914. The papers cover the whole range of human psychology in a single survey, and were intended to mirror the indivisible unity of the personality.

Workplace bullying is a persistent pattern of mistreatment from others in the workplace that causes either physical or emotional harm. It includes verbal, nonverbal, psychological, and physical abuse, as well as humiliation. This type of workplace aggression is particularly difficult because, unlike typical school bullies, workplace bullies often operate within the established rules and policies of both their organization and society. In most cases, workplace bullying is reported as being carried out by someone who is in a position of authority over the victim. However, bullies can also be peers or subordinates. When subordinates participate in bullying, this is referred to as ‘upwards bullying.’ The least visible form of workplace bullying involves upwards bullying where bullying tactics are manipulated and applied against a superior, often for strategically motivated outcomes.

A toxic leader is a person who abuses the leader–follower relationship by leaving the group or organization in a worse condition than it was in originally. Toxic leaders therefore create an environment that may be detrimental to employees, thus lowering overall morale in the organization.

Mind games are actions performed for reasons of psychological one-upmanship, often employing passive–aggressive behavior to specifically demoralize or dis-empower the thinking subject, making the aggressor look superior. It also describes the unconscious games played by people engaged in ulterior transactions of which they are not fully aware, and which transactional analysis considers to form a central element of social life all over the world.

Psychological resistance, also known as psychological resistance to change, is the phenomenon often encountered in clinical practice in which patients either directly or indirectly exhibit paradoxical opposing behaviors in presumably a clinically initiated push and pull of a change process. In other words, the concept of psychological resistance is that patients are likely to resist physician suggestions to change behavior or accept certain treatments regardless of whether that change will improve their condition. It impedes the development of authentic, reciprocally nurturing experiences in a clinical setting. Psychological resistance can manifest in various ways, such as denying the existence or severity of a problem, rationalizing or minimizing one's responsibility for it, rejecting or distrusting the therapist's or consultant's suggestions, withholding or distorting information, or sabotaging the treatment process. It is established that the common source of resistances and defenses is shame. This and similar negative attitudes may be the result of social stigmatization of a particular condition, such as psychological resistance towards insulin treatment of diabetes.

Workplace deviance, in group psychology, may be described as the deliberate desire to cause harm to an organization – more specifically, a workplace. The concept has become an instrumental component in the field of organizational communication. More accurately, it can be seen as "voluntary behavior that violates institutionalized norms and in doing so threatens the well-being of the organization".

Emotions in the workplace play a large role in how an entire organization communicates within itself and to the outside world. "Events at work have real emotional impact on participants. The consequences of emotional states in the workplace, both behaviors and attitudes, have substantial significance for individuals, groups, and society". "Positive emotions in the workplace help employees obtain favorable outcomes including achievement, job enrichment and higher quality social context". "Negative emotions, such as fear, anger, stress, hostility, sadness, and guilt, however increase the predictability of workplace deviance,", and how the outside world views the organization.

Professional abuse is "a pattern of conduct in which a person abuses, violates, or takes advantage of a victim within the context of the abuser's profession." This typically involves a violation of the relevant professional organization's code of ethics. Organizational ethics or standards of behavior require the maintenance of professional boundaries and the treatment of people with respect and dignity.

Counterproductive work behavior (CWB) is employee's behavior that goes against the legitimate interests of an organization. This behavior can harm the organization, other people within it, and other people and organizations outside it, including employers, other employees, suppliers, clients, patients and citizens. It has been proposed that a person-by-environment interaction (the relationship between a person's psychological and physical capacities and the demands placed on those capacities by the person's social and physical environment.) can be utilized to explain a variety of counterproductive behaviors. For instance, an employee who is high on trait anger is more likely to respond to a stressful incident at work with CWB.

Social undermining is the expression of negative emotions directed towards a particular person or negative evaluations of the person as a way to prevent the person from achieving their goals.

As a result of advances in technology, information technology has become a highly important economic sector. Although it is relatively new, this industry still experiences many of the workplace culture problems of older industries. Bullying is common in IT, leading to high sickness rates, low morale, poor productivity and high staff turnover. Deadline-driven project work and stressed-out managers take their toll on IT professionals.

A “toxic workplace” is a colloquial metaphor used to describe a place of work, usually an office environment, that is marked by significant personal conflicts between those who work there. A toxic work environment has a negative impact on an organization's productivity and viability. This type of environment can be detrimental to both the effectiveness of the workplace and the well-being of its employees.

Abusive supervision is most commonly studied in the context of the workplace, although it can arise in other areas such as in the household and at school. Abusive supervision has been investigated as major cause of negative outcomes in managing employees. Studies have been conducted to investigate the link between abusive supervision and different workplace events.

Narcissism in the workplace involves the impact of narcissistic employees and managers in workplace settings.

Machiavellianism in the workplace is a concept studied by many organizational psychologists. Conceptualized originally by Richard Christie and Florence Geis, Machiavellianism in psychology refers to a personality trait construct based on a cold, callous and exploitative orientation. It has been adapted and applied to the context of the workplace and organizations by psychology academics. Oliver James wrote on the effects of Machiavellianism and other dark triad personality traits in the workplace, the others being narcissism and psychopathy.

References

  1. Stambor, Zak."Bullying stems from fear, apathy." APA.com. Originally published in Monitor on Psychology. American Psychological Association. July/August 2006, vol. 37, no. 7. p. 72
  2. 1 2 Quotes - 9/11 Commission member said Commission was set up to fail.Skeptic Project. Accessed September 5, 2015.
  3. 1 2 3 4 Fenton, Andrew and Anna Brain. "Insiders say sleep deprivation and setting contestants up to fail are common tricks of the trade". The Daily Telegraph (Australia). September 5, 2015. Accessed September 5, 2015. Originally from news.com.au Archived 2020-06-20 at the Wayback Machine .
  4. 1 2 R. E. Boyatzis/A. McKee, Resonant Leadership (2005) p. 156
  5. Economic Opportunity Amendments of 1969: Hearings, Ninety-first Congress, First Session, on H.R. 513
  6. Peyton, PR. Dignity at Work: Eliminate Bullying and Create a Positive Working Environment (2003)
  7. Rayner C, Hoel H A. "Summary Review of Literature Relating to Workplace Bullying", Journal of Community & Applied Social Psychology, volume 7, issue 3, pages 181–191, June 1997
  8. Randle J Workplace Bullying in the NHS (2006)
  9. J-F Manzoni/J-L Barsoux, The Set-up-to-fail Syndrome (2007) p. 5 and p. 12
  10. Tim Field, Bully in Sight, Success Unlimited (1996) pp. 63–7 ISBN   978-0-9529121-0-1
  11. Tim Field, Bully in Sight Success Unlimited (1996) p. 43 ISBN   978-0-9529121-0-1
  12. S. White, An Introduction to the Psychodynamics of Workplace Bullying (2013) pp. 31–2
  13. Paul Stillwell/Colin L Powell, The Golden Thirteen (2003) p. 98 and p. 86
  14. Debra Wesselmann, The Whole Parent (2003) p. 104
  15. Polly Young-Eisendrath, Women and Desire (London 2000) p. 107 and p. 113
  16. Neville Symington, Narcissism (2003) p. 70
  17. P. Casement, Further Learning from the Patient (1990) p. 144
  18. Eric Berne, Games People Play (1966) pp. 126–7
  19. De Mijolla, Alain. "Failure neurosis". Enotes. Retrieved 8 April 2013.
  20. Otto Fenichel, The Psychoanalytic Theory of Neurosis (1946) p. 506
  21. S, Freud, On Metapsychology (PFL 11) pp. 292–3