Sony Dash

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Sony Dash
Sony Dash CES Cropped.jpg
Sony Dash at the 2010 Consumer Electronics Show.
Manufacturer Sony Electronics
Introductory price$199 [1]
Operating system Modified Chumby software
StorageNo user accessible memory
DisplayWVGA resolution (800x480) 7.0" (measured diagonally)
SoundStereo speakers; variable output headphone jack
InputMicrophone, accelerometer,
digital ambient light sensor
USB 2.0 (Mass Storage Class)
CameraNone
Touchpad Projected capacitive single-touch touchscreen [2]
ConnectivityWi-Fi : 802.11b/g, 2.4 GHz WPA, WPA2, WEP(Open only) encryption WiFi certified
PowerAC 120 V, 0.6 A,60 Hz,
battery only functions as clock backup
DimensionsApprox. 7-7/16 x 5-5/8 x 2-3/8" (WHD)
WeightApprox. 1.2 lbs (.54 kg)
Related Walkman X Series
Sony Reader
Chumby

The Sony Dash (occasionally stylized as Sony dash) was a digital alarm clock and internet-connected device manufactured by Sony, in partnership with Chumby. [3] It had a touch screen which the user could use to browse information or listen to music. It was positioned as a personal internet viewer, with expandable capabilities through the use of widgets.

Contents

History

Sony announced the Dash at the 2010 Consumer Electronics Show. [4] It was made available for sale in late April 2010. [5] Originally the device was only usable in the United States, with users in other countries being locked out with the message "Error: Missing XAPI Service Mode". On June 25, Sony released a software upgrade allowing Dash to be used in other (if not all) countries, however subsequently restricted international service again in November 2011. The device does not have international power settings, and can only be powered by mains electricity of 120 volts, at 60 Hz, [6] though this was confirmed false by different foreign users online, that the power adapter is able to work in 220 volts, requiring only the plug adapter.

Sony introduced two updated versions of the Dash hardware in September 2011. The HID-B7 [7] and HID-B70 [8] refreshed the hardware, with the HID-B70 adding a battery backup. [9] This revision of the Dash device removed Netflix and YouTube streaming support.

On March 14, 2015 the Sony Dash stopped supporting all streaming content, including Netflix, Pandora, Slacker, and YouTube, although the device continued to authenticate with Sony and act as an alarm clock. [10] While there has been no public response from the company, such service returned on April 24, 2015. [11]

As of March 2016, Sony continued to provide limited support for the Dash, such as promised fixes for a leap year issue [12] and a firmware update to address a problem with the control panel. [13]

In April 2017, Sony announced that it "will no longer support dash devices and functionality will terminate" as of July 2017. [14]

Chumby has initiated a program to try and offer continued support after Sony discontinued service. [15]

Chumby released their Dash patch on August 6, 2017 to allow Dashes to connect with the Chumby servers. [16]

Public reception

Public reception to the Sony dash was mixed, with most positive feedback coming to the conclusion that it was a fun, but not necessarily practical, device. [17] Negative feedback was mainly centered around the UI and speed of the device, [18] [19] with some criticizing its usefulness. [20]

It was listed in Mumbai Mirror's "The best of CES 2010" article, [21] received "Recommended Product" status from Digital Trends, [18] and received Engadget's "Fourth Screen Award for Best New Home Internet Appliance" Switchies Award. [22]

Tech columnist David Pogue stated that the Sony Dash was neither quick nor satisfying. [23] David Carnoy of CNET called it "a good move for Sony, though [I]'d like to see the Dash shave a few bucks off its list price." [24] PCMag's review indicated that "As a template for the alarm clock of the future, the Dash succeeds, but when it attempts to be an entertainment hub, it falls a bit short." [25]

A class action lawsuit was filed by Richard Grisafi in 2020, alleging that Sony's "always-on" marketing was false and misleading, and that "The SONY Dash was only functional for a commercially unreasonable time." [26] The lawsuit was settled in 2021 for 1.6 million dollars, [27] with each plaintiff eligible for up to $35 [28]

References

  1. ↑ ""Sony Dash features"". Archived from the original on 2016-06-02. Retrieved 2010-06-02.
  2. ↑ "HID-C10 | Dash™ | Sony | Sony Store USA". Archived from the original on 2011-06-16. Retrieved 2010-05-21.
  3. ↑ Pogue, David (2010-05-06). "Here's the Dash... Hold On, What's a Dash?". CNBC. Archived from the original on 2021-01-16. Retrieved 2025-10-21.
  4. ↑ "Sony announces Dash Internet application viewer - The H Open: News and Features". www.h-online.com. Archived from the original on 2021-04-19. Retrieved 2010-05-21.
  5. ↑ "The Sony Dash is now available (for real this time) | TechCrunch". Archived from the original on 2010-08-15. Retrieved 2010-05-21.
  6. ↑ Application Error Archived 2010-12-04 at the Wayback Machine
  7. ↑ "Wi-Fi Alarm Clock with Apps | Dash Information Alarm Clock | HID-B7 | Sony USA". Archived from the original on 2013-04-11. Retrieved 2013-03-28.
  8. ↑ "Sony US - Sony US". store.sony.com. Archived from the original on 2015-05-16. Retrieved 2013-03-28.
  9. ↑ "Sony's Dash gets a new lease on life, we stop to wonder why | Engadget". Archived from the original on 2016-03-19. Retrieved 2017-09-14.
  10. ↑ "Re: HID C10, error; a network error has occurred - Page 18 - Sony's Community Site". Archived from the original on 2015-04-14. Retrieved 2024-12-24.
  11. ↑ "Re: HID C10, error; a network error has occurred - Page 26 - Sony's Community Site". Archived from the original on 2015-10-02. Retrieved 2024-12-24.
  12. ↑ Unknown [ permanent dead link ]
  13. ↑ "Sony eSupport - HID-C10 - Drivers & Software". Archived from the original on 2016-04-06.
  14. ↑ "Support for Sony products | Sony USA". Archived from the original on 2018-02-10. Retrieved 2017-04-13.
  15. ↑ "Sony dash (Page 1) — chumbysphere forum". Archived from the original on 2022-04-16. Retrieved 2017-07-22.
  16. ↑ "Chumby Software for Sony dash™ (Page 1) — Sony dash — chumbysphere forum". forum.chumby.com. Archived from the original on 2022-04-06. Retrieved 2017-08-07.
  17. ↑ Bell, Donald. "Sony Dash review: Sony Dash". CNET. Archived from the original on 2024-08-15. Retrieved 2025-10-21.
  18. 1 2 Bell, Ian (2010-10-26). "Sony Dash Review". Digital Trends. Archived from the original on 2025-07-15. Retrieved 2025-10-21.
  19. ↑ Zatz, Dave (2010-05-02). "Hands on the Sony Dash (Widgety)". Zatz Not Funny!. Archived from the original on 2025-07-17. Retrieved 2025-10-21.
  20. ↑ "Sony Dash - Gadget Reviews by Mobile Tech Review". www.mobiletechreview.com. Retrieved 2025-10-21.
  21. ↑ "The best of CES 2010". Mumbai Mirror. Retrieved 2025-10-21.
  22. ↑ "Switched On: The 2010 Switchies". Engadget. 2011-01-02. Archived from the original on 2024-04-24. Retrieved 2025-10-21.
  23. ↑ Pogue, David (2010-05-06). "Here's the Dash... Hold On, What's a Dash?". CNBC. Archived from the original on 2021-01-16. Retrieved 2025-10-21.
  24. ↑ bio, See full. "Look out, Chumby--here comes the Sony Dash". CNET. Archived from the original on 2024-08-18. Retrieved 2025-10-21.
  25. ↑ "Sony Dash Personal Internet Viewer (HID-C10)". PCMAG. Retrieved 2025-10-21.
  26. ↑ "#1 in GRISAFI v. SONY ELECTRONICS, INC. (D.N.J., 2:18-cv-08494) – CourtListener.com". CourtListener. Retrieved 2025-10-21.
  27. ↑ "$400K Payday for Law Firm Behind Sony's Settlement Over Devices That Became Obsolete". Law.com. Archived from the original on 2024-01-17. Retrieved 2025-10-21.
  28. ↑ Nguyen, Anthony. "Sony Dash Device Support Archives". Hustler Money Blog. Archived from the original on 2023-03-21. Retrieved 2025-10-21.

Notes

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