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A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner. Such chatbots often use deep learning and natural language processing, but simpler chatbots have existed for decades.
A voice-user interface (VUI) enables spoken human interaction with computers, using speech recognition to understand spoken commands and answer questions, and typically text to speech to play a reply. A voice command device is a device controlled with a voice user interface.
A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to facilitate interaction with their users. The interaction may be via text, graphical interface, or voice - as some virtual assistants are able to interpret human speech and respond via synthesized voices.
A mobile application or app is a computer program or software application designed to run on a mobile device such as a phone, tablet, or watch. Mobile applications often stand in contrast to desktop applications which are designed to run on desktop computers, and web applications which run in mobile web browsers rather than directly on the mobile device.
Dialogflow is a natural language understanding platform used to design and integrate a conversational user interface into mobile apps, web applications, devices, bots, interactive voice response systems and related uses.
Mycroft is a free and open-source software virtual assistant that uses a natural language user interface. Its code was formerly copyleft, but is now under a permissive license. It is named after a fictional computer from the 1966 science fiction novel The Moon Is a Harsh Mistress.
This is a timeline of Amazon Web Services, which offers a suite of cloud computing services that make up an on-demand computing platform.
Amazon Alexa, or, Alexa, is a virtual assistant technology largely based on a Polish speech synthesizer named Ivona, bought by Amazon in 2013. It was first used in the Amazon Echo smart speaker and the Echo Dot, Echo Studio and Amazon Tap speakers developed by Amazon Lab126. It is capable of natural language processing (NLP) for tasks such as voice interaction, music playback, creating to-do lists, setting alarms, streaming podcasts, playing audiobooks, providing weather, traffic, sports, other real-time information and news. Alexa can also control several smart devices as a home automation system. Alexa capabilities may be extended by installing "skills" such as weather programs and audio features. It performs these tasks using automatic speech recognition, NLP, and other forms of weak AI.
A smart speaker is a type of loudspeaker and voice command device with an integrated virtual assistant that offers interactive actions and hands-free activation with the help of one "hot word". Some smart speakers can also act as a smart device that utilizes Wi-Fi and other protocol standards to extend usage beyond audio playback, such as to control home automation devices. This can include, but is not limited to, features such as compatibility across a number of services and platforms, peer-to-peer connection through mesh networking, virtual assistants, and others. Each can have its own designated interface and features in-house, usually launched or controlled via application or home automation software. Some smart speakers also include a screen to show the user a visual response.
Witlingo is a B2B Software as a Service (SaaS) company that enables businesses and organization to engage with members of their communities by using the latest innovations in Human Language Technology and Conversational AI, such Speech recognition, Natural Language Processing, IVR, Virtual Assistant apps on Smartphone platforms(iOS and Android), Chatbots, and Digital audio.
Gupshup is an American messaging platform for businesses to communicate. With primary operations in India, United States, Europe, Latin America, Africa, Middle East and South East Asia. It is owned and operated by Webaroo Inc.
Haptik is an Indian enterprise conversational AI platform founded in August 2013, and acquired by Reliance Industries Limited in 2019. The company develops technology to enable enterprises to build conversational AI systems that allow users to converse with applications and electronic devices in free-format, natural language, using speech or text. The company has been accorded numerous accolades including the Frost & Sullivan Award, NASSCOM's Al Game Changer Award, and serves Fortune 500 brands globally in industries such as financial, insurance, healthcare, technology and communications.
A conversational user interface (CUI) is a user interface for computers that emulates a conversation with a real human. Historically, computers have relied on text-based user interfaces and graphical user interfaces (GUIs) to translate the user's desired action into commands the computer understands. While an effective mechanism of completing computing actions, there is a learning curve for the user associated with GUI. Instead, CUIs provide opportunity for the user to communicate with the computer in their natural language rather than in a syntax specific commands.
Conversational commerce is e-commerce done via various means of conversation and using technology such as: speech recognition, speaker recognition, natural language processing and artificial intelligence.
Amazon Polly is a cloud service by Amazon Web Services, a subsidiary of Amazon.com, that converts text into spoken audio. It allows developers to create speech-enabled applications and products. It was launched in November 2016 and now includes 60 voices across 29 languages, some of which are Neural Text-to-Speech voices of higher quality. Users include Duolingo, a language education platform.
Voice computing is the discipline that develops hardware or software to process voice inputs.
Amazon SageMaker is a cloud-based machine-learning platform that allows the creation, training, and deployment by developers of machine-learning (ML) models on the cloud. It can be used to deploy ML models on embedded systems and edge-devices. The platform was launched in November 2017.
Hugging Face, Inc. is a French-American company incorporated under the Delaware General Corporation Law and based in New York City that develops computation tools for building applications using machine learning. It is most notable for its transformers library built for natural language processing applications and its platform that allows users to share machine learning models and datasets and showcase their work.
References
- ↑ "Natural Language Understanding for Amazon Alexa with Zornitsa Kozareva - This Week in Machine Learning & AI Podcast". This Week in Machine Learning & AI Podcast. 2017-06-29. Retrieved 2017-07-04.
- ↑ Perez, Sarah. "Amazon Lex, the technology behind Alexa, opens up to developers | TechCrunch" . Retrieved 2017-07-04.
- ↑ "Amazon Lex – Build Conversation Bots". Amazon Web Services, Inc. Retrieved 2017-07-04.
- ↑ Dignan, Larry. "AWS opens up Amazon Lex AI platform to its customers". ZDNet. Retrieved 2017-07-04.
- ↑ "Announcing Responses Capability in Amazon Lex and SSML Support in Text Response". Amazon Web Services, Inc. Retrieved 2018-02-15.
