The Bus Contracting Model (BCM), formerly known as the Government Contracting Model, is a contracting model introduced by the Land Transport Authority (LTA) in 2014 for public buses in Singapore, implemented in 2016. The BCM is based on the Transperth model in Perth, Western Australia, with quality incentive elements from London Buses. [1] Under the BCM, local and overseas bus operators bid for contracts to operate public bus services on behalf of LTA. The LTA has also adopted a new unified lush green livery and logo for all buses, and now procures and owns the bus fleet for all public bus services in Singapore.
First introduced in 2014, the Government of Singapore claimed that the new contracting model allows public bus services to be more responsive to changes in ridership and commuter needs and to encourage competition between bus operators, improving bus services for commuters. [2]
With the Bus Service Operating Licenses (BSOL) of SBS Transit and SMRT Buses expiring on 31 August 2016, the Land Transport Authority (LTA) decided to revamp the country's bus operations into a competitive tendering process. Under the contracting model, bus operators bid for the right to operate services while with the LTA as central planner, setting service levels and service standards. The LTA retains ownership of bus, depot and fleet management system assets. Operators that win a tender for a bus package are paid a fixed fee to operate the services.
Under the bus industry model, the LTA claims that the commuters will benefit with lesser waiting time for buses. All bus services will run at intervals of not more than 15 minutes, and feeders will run at even shorter intervals at 6 to 8 minutes.
The LTA initially tendered out three packages. These contracts are for five years, with two years extension if performance criteria are met. The remaining nine packages were reorganised into 11 packages, and are being run by the existing operators for periods of two to 10 years - this marked the completion of transition to the BCM. LTA will tender out these packages after these negotiated contracts expire. [3] [4]
In October 2014, the LTA called for tenders to operate the Bulim Bus Package comprising 26 existing bus services [5] originating from Bukit Batok, Jurong East and Clementi bus interchanges. Since then, services 653, 657 and 944 were added into this package under SMRT Buses on 13 April 2017, 24 April 2017 and 27 August 2017 respectively. In 2020, Service 651 was also added into this package.
Aedge Holdings, Busways, Go-Ahead Group, a Jiaoyun Group / Travel GSH joint venture, Jinan Public Transportation, Keolis, RATP Dev Transdev Asia, SBS Transit, SMRT Buses, Transit Systems and Woodlands Transport lodged bids. [6] In May 2015, the LTA awarded the contract to Transit Systems with the new Bulim Bus Depot handed over to Tower Transit Singapore on 31 July 2015. [7] [8] The depot is able to accommodate about 550 buses.
In September 2020, the LTA awarded the contract for the second term of this package to Tower Transit Singapore. Operations under the second term commenced on 29 May 2021, which also involves the transfer of services 653, 657 and 944 from SMRT Buses to Tower Transit Singapore. [9] [10]
With the development of Tengah New Town, Route 944 was extended to Tengah Interchange and renumbered 992. Two new routes originating from Tengah itself, namely Routes 870 and 871, were also introduced.
In April 2015, the LTA called for tenders to operate the Loyang Bus Package comprising 24 existing bus services originating from Changi Airport Bus Terminal, Changi Village Bus Terminal, Pasir Ris Bus Interchange and Punggol Temporary Bus Interchange. Later on, services 381 and 12e were introduced. On 1 April 2018, service 68 was added into this package. [11] On 9 September 2019, service 43e was added into this package. On 27 December 2020, service 384 was added into this package.
Busways, Go-Ahead Group, Keolis, RATP Dev Transdev Asia, SBS Transit, SMRT Buses, a Tian Tan Shipping/Kumho Buslines joint venture and Woodlands Transport lodged bids. [12] The contract was awarded in November 2015 to Go-Ahead Singapore. [13] The 29 bus routes are based at the new Loyang Bus Depot [14] which was completed in June 2015 and is able to accommodate about 505 buses.
In August 2020, Go-Ahead Singapore received a two-year contract extension to continue operating the bus package until September 2023. [15] In September 2022, this was further extended until September 2026. [16]
In June 2016, the LTA called for tenders to operate 24 existing bus services originating from Yishun Bus Interchange, Yio Chu Kang Bus Interchange and Ang Mo Kio Bus Interchange, with 3 new bus services (71, 668 and 851e under SBS Transit as well as 652 and 807 initially under SMRT Buses) to be introduced. [17] The 29 routes are based at the new Seletar Bus Depot which was completed in the 3rd quarter of 2017 and is able to accommodate about 515 buses including 20 lots for electric buses. The tender was closed on 27 October 2016 (with original deadline as 6 October 2016). [18] [19]
Busways, Go-Ahead Singapore, a Jiaoyun Group / Travel GSH joint venture, National Express, SBS Transit, Shenzhen Bus Group, SMRT Buses, a Tian Tan Shipping/Kumho Buslines joint venture, Tower Transit Singapore and Woodlands Transport lodged bids. [20] In April 2017, the LTA awarded incumbent operator SBS Transit the package. [21]
In 2022, SBS Transit received a two-year contract extension to continue operating the bus package until March 2025. They subsequently retained control of said package for the second term, edging out four other bidders, including Bravo Transport of Hong Kong, and SBS Transit will allow more bus services not from Seletar Bus Package to park in this bus depot, allowing the closure of Ang Mo Kio Bus Depot. [22]
In April 2017, the LTA called for tenders to operate 17 bus services originating from Bukit Merah Bus Interchange, HarbourFront Bus Interchange, Buona Vista Bus Terminal, Marina Centre Bus Terminal, Kampong Bahru Bus Terminal, Queen Street Bus Terminal and Shenton Way Bus Terminal. [23] The 17 bus routes (including cross border services 160 and 170/170X) will be supported by the new Ulu Pandan Bus Depot which was completed in the first quarter of 2018 and is able to accommodate about 480 buses. [24]
Go-Ahead Singapore, a Jiaoyun Group / Travel GSH joint venture, SBS Transit, Shenzhen Bus Group, SMRT Buses and Tower Transit Singapore lodged bids. [25] In February 2018, the LTA awarded incumbent operator SBS Transit the package and allows more bus services not from Bukit Merah Bus Package to park in this bus depot, allowing the closure of Ayer Rajah Bus Park. [26]
Tenders for the second term of the Bukit Merah bus package were called on 23 November 2022, along with the initial term of the Jurong West bus package. The tender closed on 3 April 2023. On 18 August 2023, it was announced that SBS Transit won the tender for the package and will continue operating the bus services in this package, similar arrangements from the previous tender are carried out. [27]
In November 2019, the LTA called for tenders to operate the Sembawang-Yishun bus package, which was held concurrently with the tender for the second term of Bulim bus package. This involves 24 bus services operating out of Woodlands, Sembawang and Yishun bus interchanges. Service 110 will be handed over to Woodlands Bus Package while 652 will be handed over to Seletar Bus Package. They are based at the new Mandai Bus Depot which is able to accommodate about 550 buses (co-located with the Thomson–East Coast line MRT depot) from September 2021. [28]
In September 2020, the LTA awarded the contract for this package to Tower Transit Singapore. Operations commenced in 3 tranches from 5 September 2021, involving the transfer of the services from SMRT Buses to Tower Transit Singapore. [9] [10]
In January 2022, route 801 was introduced and added to the package.
Route 861 was introduced and added to this package in September 2024.
In November 2022, LTA called for tenders for the Jurong West Bus Package, along with the second term of the Bukit Merah package. This involved 26 bus services operated by SBS Transit operating mainly out of Boon Lay and Joo Koon bus interchanges. The tender closed on 3 April 2023. On 18 August 2023, LTA announced that SMRT Buses had won the tender for this bus package and will take over the bus services from 2024 onwards. [27]
In December 2024, LTA called for tenders for the Tampines Bus Package. This involves 26 bus services operating out of Tampines, Tampines Concourse and Tampines North bus Interchanges. [29]
In August 2016, the LTA announced the completion of the transitioning to bus contracting on 1 September 2016. The remaining nine packages covered 230 routes. They were organised in a way such that no change of employees from one operator to another was needed. Each package will last from five to 10 years. As the negotiated contracts expire, they will be put up for tender. These are the following bus service packages: [4] [30] [31]
Package | Bus depot | Operator | Commencement Date | End Date [n 2] | |
---|---|---|---|---|---|
Tendered packages | |||||
Bulim | Bulim Bus Depot | Tower Transit | 29 May 2021 | 2026 [n 2] | |
Loyang | Loyang Bus Depot | Go-Ahead | 4 September 2016 | 2026 | |
Seletar | Seletar Bus Depot | SBS Transit | 16 March 2025 | 2030 | |
Bukit Merah | Ulu Pandan Bus Depot | SBS Transit | 28 April 2024 | 2029 [n 2] | |
Sembawang-Yishun | Mandai Bus Depot | Tower Transit | 5 September 2021 | 2026 [n 2] | |
Jurong West | Soon Lee Bus Park | SMRT Buses | 1 September 2024 | 2029 [n 2] | |
Negotiated packages | |||||
Sengkang-Hougang | Sengkang West Bus Depot | SBS Transit | 1 September 2016 | TBA | |
Bedok | Bedok North Bus Depot | SBS Transit | 1 September 2016 | TBA | |
Choa Chu Kang-Bukit Panjang | Kranji Bus Depot Gali Batu Bus Depot (From 2026) | SMRT Buses | 1 September 2016 | 2026 | |
Woodlands | Woodlands Bus Depot | SMRT Buses | 1 September 2016 | 2026 | |
Tampines | Bedok North Bus Depot East Coast Bus Depot (From 2026) | SBS Transit | 1 September 2016 | July 2026 | |
Serangoon-Eunos | Hougang Bus Depot Kim Chuan Bus Depot (From 2026) | SBS Transit | 1 September 2016 | TBA | |
Clementi | Bukit Batok Bus Depot Ulu Pandan Bus Depot (From 2030) | SBS Transit | 1 September 2016 | TBA | |
Bishan-Toa Payoh | Hougang Bus Depot | SBS Transit | 1 September 2016 | TBA |
Transportation in Singapore is predominantly land-based, with a comprehensive network of roads making many parts of the city-state, including islands such as Sentosa and Jurong Island, accessible. The road network is complemented by a robust rail system consisting of the Mass Rapid Transit (MRT) and the Light Rail Transit (LRT), which cover the length and width of Singapore and serve a few neighbourhoods respectively. The main island of Singapore is also connected to other islands via ferryboat services. Furthermore, the city-state maintains strong international connections through two bridges linking it to Malaysia – the Causeway and the Second Link – and the Singapore Changi Airport, a major aviation hub in Asia.
SBS Transit Ltd is a multi-modal public transport operator in Singapore operating bus and rail services. With a majority of its shares owned by Singaporean multinational transport conglomerate ComfortDelGro Corporation at 75%, it was formerly known as Singapore Bus Services before rebranding to SBS Transit on 1 November 2001.
Public buses form a significant part of public transport in Singapore, with over 3.6 million rides taken per day on average as of December 2021. There are 300+ scheduled bus services & 100+ short-trip variants, operated by SBS Transit, SMRT Buses, Tower Transit Singapore and Go-Ahead Singapore. The newest bus operator, Go-Ahead Singapore started operations on 4 September 2016. There are also around 5,800 buses currently in operation as of 2024.
Ang Mo Kio Bus Interchange is located in Ang Mo Kio Town Centre, Singapore. The interchange is within AMK Hub which is in turn linked to Ang Mo Kio MRT station via a pedestrian underpass below Ang Mo Kio Avenue 8. The interchange was opened by Prime Minister Lee Hsien Loong.
Woodlands Bus Interchange is a bus interchange in Singapore. Located in Woodlands, the interchange is linked to Woodlands MRT station and adjacent to Causeway Point shopping mall. It is the largest and among the busiest bus interchange in Singapore. The interchange is also known as Woodlands Integrated Transport Hub.
SMRT Buses is the second largest bus operator in Singapore. A subsidiary of SMRT Corporation, it traded as Trans Island Bus Services until 10 May 2004.
Punggol Temporary Bus Interchange is a temporary bus interchange in Punggol New Town, Singapore, located adjacent to the Punggol MRT/LRT station. It was built to allow for easy dismantling when the site is redeveloped as part of a major commercial development when Punggol New Town is more developed. The bus interchange was officially opened on 30 November 2003.
Tampines Bus Interchange is a bus station in Tampines, Singapore. It serves as the primary bus interchange for Tampines New Town, with feeder and trunk services operating at high frequencies. It is owned by the Land Transport Authority and operated by SBS Transit Ltd.
Yishun Bus Interchange is a bus interchange primarily serving residents at Yishun in northern Singapore, integrated with the Northpoint City shopping mall. The interchange, also referred to as “Yishun Integrated Transport Hub (ITH)” opened on 8 September 2019.
Clementi Bus Interchange is an air-conditioned bus interchange located in Clementi New Town, Singapore. It is located at the junction of Clementi Avenue 3 and Commonwealth Avenue West, situated inside of Clementi Mall and integrated with Clementi MRT station. This interchange serves mainly commuters travelling to the various housing estates, schools, recreational areas, healthcare centres and places of worship in Clementi and West Coast.
Bukit Batok Bus Interchange is an interchange bus station located at Block 631 Bukit Batok Central, Singapore, near West Mall Shopping Centre and Bukit Batok MRT station. The sheltered concourse is built underneath a multi-storey carpark similar in design to Bishan Bus Interchange.
Yio Chu Kang Bus Interchange is a bus interchange located in Yio Chu Kang, a sub zone of Ang Mo Kio, Singapore. The interchange is located beneath Yio Chu Kang MRT station. Boarding berths are located north of Yio Chu Kang MRT station concourse while and alighting berths are located south.
Soon Lee Bus Depot is an SMRT Buses bus depot located in Jurong West, Singapore. It is the only multi-storey bus depot owned by Land Transport Authority and the depot itself consists of 3 decks for bus parking. This bus depot is also the starting point for Service 185 and Express 502, which go to Buona Vista and the Central Business District respectively. It replaced the former Jurong Bus Depot and Penjuru Bus Depot in 2002.
Bulim Bus Depot is the first bus depot to be built by the Land Transport Authority in Singapore. It houses the buses of 30 bus services under the Bulim Bus Package. It is located along Bulim Avenue in Jurong West. Since 31 July 2015, the Bulim Bus Depot is being operated by Tower Transit Singapore. The depot was officially opened by Hong Kah MP Amy Khor on 6 December 2015.
Tower Transit Singapore is a contracted bus operator operating in Singapore. It commenced operations on 29 May 2016 and it is a subsidiary of Kelsian Group.
Go-Ahead Singapore is a contracted bus operator operating in Singapore. It commenced operations on 4 September 2016 and it is a subsidiary of the Go-Ahead Group.
Seletar Bus Depot, formerly named Sungei Seletar Bus Depot, is the third bus depot to be built by the Land Transport Authority in Singapore. It is located off Yio Chu Kang Road and houses 29 routes under the Seletar Bus Package.
Ulu Pandan Bus Depot is the fourth bus depot to be built by the Land Transport Authority in Singapore. The depot is intended to accommodate the growing bus fleet over the next few years, under the Bus Service Enhancement Programme and Bus Contracting Model. The depot is bordered by Sungei Pandan, Sungei Ulu Pandan and Boon Lay Way, with Business Park Drive separating the depot complex, with the open-air bus park to the west of the road and the main depot building to the east of the road.
Kampong Bahru Bus Terminal is a bus terminal in Singapore. It is situated along Spooner Road off Kampong Bahru Road in Bukit Merah, and is located near Outram Community Hospital, as well as the Singapore General Hospital.
Shenton Way Bus Terminal is a bus terminal in Singapore. It is located along its namesake road, Shenton Way, in Downtown Core. The first iteration of the bus terminal was opened on 20 June 1987, before being relocated twice in order to make way for other development works. The bus terminal was first moved to Palmer Road in 2010, before being shifted to its present location along Shenton Way in 2017.