Loblaws

Last updated
Loblaws Inc.
Company type Subsidiary
Industry
FoundedJune 1919;105 years ago (1919-06) in Toronto, Ontario
Founders Theodore Loblaw
J. Milton Cork
Headquarters1 Presidents Choice Circle,
Brampton, Ontario
,
Canada
Number of locations
50 (2024)
Area served
ProductsAppliances (select locations), bakery, charcuterie, clothing (select locations), dairy, deli, frozen foods, gardening centre, gasoline (select locations), general grocery, general merchandise, meat & poultry, pharmacy, photolab (select locations), produce, seafood, snacks
Brands
ServicesClick and collect (PC Express), community room, dietitian, dry cleaning, fashion (Joe Fresh), optical, pharmacy, walk-in clinic (select locations)
Parent Loblaw Companies Limited
Subsidiaries Loblaws CityMarket
Website loblaws.ca

Loblaws is a Canadian supermarket chain with stores located in the province of Ontario, and in Alberta and British Columbia under the Loblaws CityMarket banner. Headquartered in Brampton, Ontario, Loblaws is a subsidiary of Loblaw Companies Limited, Canada's largest food distributor. [1]

Contents

History

A Loblaws grocery store in Toronto in 1919 First Loblaws in Toronto.jpg
A Loblaws grocery store in Toronto in 1919

Loblaw Groceterias was founded by Theodore Loblaw and John Milton Cork in 1919. [2] Loblaw opened the first Canadian self-service grocery store in Toronto in June 1919. During the 1920s the company grew throughout Ontario. [3] By the 1930s it had 107 stores in Ontario and 50 in the state of New York. [3]

In 1947, Garfield Weston struck a deal to acquire a block of 100,000 shares of Loblaw Groceterias Co. Limited, which had become one of the country's leading supermarket chains. [4] By 1953, George Weston Limited had established majority control.

Loblaws stores operated across Canada until the early 1960s when most locations in western Canada were rebranded as SuperValu, and later as Real Canadian Superstore.

Retail sales and earnings were in decline in the 1970s as Loblaws' aging chain of supermarkets looked increasingly uncompetitive. [5] The company initiated a broad marketing strategy that saw a prototype store renovated and remodelled in new colours and a new Loblaws logo. In the mid-1970s stores in the United States were sold to Bells Markets; however some Loblaws stores in northwestern Pennsylvania continued operation into the early 1990s.

In 1996, in addition to revitalizing the look of its stores, Loblaw management earmarked $40 million for the development of its in-house, private label program. [6]

Super Centre

Super Centre was a hyper supermarket banner used by Loblaws during the 1990s in Ontario. Some stores were an expansion from the Super-Valu banner. These stores were about 60,000 to 120,000 square feet (5,600–11,100 m2) in size on average, larger than standard supermarkets, sold a wider selection of merchan­dise (including department store merchan­dise, such as clothing), and contained in-store pharmacies. The initial concept was successful, but many of their locations failed as competition grew.

The concept was abandoned by the late 1990s with locations being downsized, re-branded as Loblaws stores and sold altogether. The brand survived in Atlantic Canada as Atlantic Superstore, now Real Atlantic Superstore.

21st century

Interior of the Loblaws at Heartland Town Centre Loblaws in Heartland Town Centre interior 2021.jpg
Interior of the Loblaws at Heartland Town Centre

Beginning in 2008, some new and renovated Loblaws stores were given a new store format and were named "Loblaw Great Food", dropping the red-orange curved-L logo. Stores under this banner are also subject to slightly different collective-agreement terms with the United Food and Commercial Workers, the union representing Loblaw employees.

The chain's location on the site of the former Maple Leaf Gardens in Toronto, opened in late 2011, is promoted as simply Loblaws and uses the familiar "L" logo, but is officially named "Loblaws Great Food", indicating that similar terms are in place at that store. [7]

On July 19, 2013, Loblaws introduced their new concept "Loblaws CityMarket" in British Columbia (in North Vancouver, Richmond and Vancouver). Loblaws CityMarkets are now operational in Ontario, British Columbia and Alberta.

On July 23, 2015, Loblaws announced the planned closure of 52 non-profitable stores over the following year. [8]

A Loblaws in Toronto Midtown in 2023 Loblaws in Toronto Edlinton Ave E 2023.jpg
A Loblaws in Toronto Midtown in 2023

In December 2017, Loblaws and George Weston Limited disclosed to the Competition Bureau that it had arranged to fix the price of bread from 2000 to 2014. In response, the chain offered a $25 gift card to Canadian customers as a gesture of goodwill, but was met with public backlash over its restrictions and lack of remorse. [9] [10] The two companies agreed to pay $500 million to settle the lawsuit in July 2024, with the class action lawsuit against several other retailers continuing. [11]

Programs

Loblaws offers a grocery pickup service called PC Express where customers can order groceries online and select a time slot to pick up their orders. [12] The rewards program used at Loblaws is PC Optimum which allows customers to accumulate points from purchases of certain items to be used in increments of ten dollars on purchases.

It is a participant in the voluntary Scanner Price Accuracy Code managed by the Retail Council of Canada. [13]

See also

Related Research Articles

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<span class="mw-page-title-main">Zehrs Markets</span> Southern Ontario subsidiary of the Loblaw Companies

Zehrmart Inc., is a Canadian supermarket chain in southern Ontario. The chain has 42 locations and is a part of Loblaw Companies Limited, which purchased the Zehrs chain in the mid-1970s.

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PC Express is a grocery click and collect & delivery service owned by Canadian retail conglomerate Loblaw Companies. The service began in October 2014 and the company now has over 700 pickup locations and delivers to ~70% of Canadian households. These locations include curbside pickup, self-serve kiosks, refrigerated vans, and Shoppers Drug Mart locations in urban areas. The Loblaw Companies banners participating in PC Express are Dominion, Fortinos, Loblaws, Maxi, No Frills, Provigo, Real Atlantic Superstore, Real Canadian Superstore, Valu-mart, Your Independent Grocer and Zehrs Markets. A service fee of $3 to $5 is added to each order, unless a customer has a PC Express Pass subscription. Delivery is provided by Instacart contractors. A rapid delivery option with marked up item costs is also available, which uses DoorDash Dashers to pick and deliver each order.

References

  1. ↑ "Loblaws Inc". bloomberg.com. Retrieved 2018-09-30.
  2. ↑ Barndt, Deborah (2007). Rutas enmarañadas: mujeres, trabajo y globalización en la senda del tomate (in Spanish). Metropolitan Autonomous University. p. 152. ISBN   9789703106462. Loblaw Grocertaria fue fundada en 1919 por J. Milton Cork y Theodore Pringle Loblaw..
  3. 1 2 Bradburn, Jamie (15 January 2019). "How a radical idea turned Loblaws into a supermarket empire". tvo.org.
  4. ↑ Honderich, Beland (October 4, 1947). "World's baking king now Canada's biggest grocer". Toronto Daily Star.
  5. ↑ "The summit meeting that changed course for giant Loblaw", Toronto Star, Toronto, January 25, 1973
  6. ↑ A celebration of Loblaw Companies Limited, Toronto: Canadian Grocer, 1996
  7. ↑ UFCW Local 1000A (2011-11-30). "New Loblaws Great Food Opens at Historic Maple Leaf Gardens Site". Archived from the original on April 26, 2012. Retrieved 2011-12-15.{{cite web}}: CS1 maint: numeric names: authors list (link)
  8. ↑ "Loblaws closing 52 unprofitable stores over next 12 months". CBC News. July 23, 2015. Retrieved April 25, 2019.
  9. ↑ Sagan, Aleksandra (December 22, 2017). "Loblaw hit with backlash over response to bread price-fixing scheme". Toronto Star . The Canadian Press . Retrieved January 8, 2018.
  10. ↑ Strauss, Marina (January 8, 2018). "Loblaw's bread-fixing gift card assailed as 'deceitful public relations' campaign". The Globe and Mail . Retrieved January 8, 2018.
  11. ↑ "Loblaw, George Weston to pay $500M for bread price-fixing scheme in record antitrust settle". CBC News. The Canadian Press. 2024-07-25.
  12. ↑ "Online Grocery Shopping at Loblaws | Loblaws". www.loblaws.ca. Retrieved 2019-02-23.
  13. ↑ Harris, Sophia (28 November 2021). "Attention shoppers: Overcharged for an item at checkout? You might be able to get it for free". CBC News . Retrieved 28 November 2021.
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