This list of national quality awards is an index to articles about notable national awards for quality, typically associated with business and manufacturing.
A national quality award is typically part of a larger effort by a government to make its country's businesses more competitive in the world economy. [1] The awarding institutions are generally either government departments or ministries [a] or not-for-profit organizations with government ties. [b] In many countries, however, the awarding institutions are consortia of businesses. [c] Candidate companies compete in award-specific assessments of business quality and excellence criteria. [2] The assessments are annual and firms who wish to be considered for the awards file applications with the organization that conducts the competition in their home country. Competitors are evaluated by teams of examiners who are volunteers in Germany, the United Kingdom, the United States, and possibly elsewhere. Several examiners separately evaluate company submissions against award criteria after which they meet to discuss their findings and to agree on a consensus score. The highest scoring firms advance to the next phase where examiners perform site visits to compare actual practices against those reported in the company submission and finally, awards are given to companies whose practices best fulfill the criteria of the award models. [3]
While each nation's awards programs only consider businesses within its national borders, there are two notable exceptions: The EFQM Excellence Award is a transnational award open to businesses operating in one or more European countries and the Deming Prize, which began as the Japan Quality Medal, became the first (and as of 2014 the only) global quality award in 1984. [4]
The most widely recognized quality awards are the Deming Prize (the first of its kind) and the EFQM Excellence and Malcolm Baldrige National Quality Awards (due to their size). [5] [6] The national quality award phenomenon grew out of the Total Quality Management movement of the 1980s. [7]
Name | Region | Country | Administering organization | Began |
---|---|---|---|---|
Australian Business Excellence Awards [11] | Oceania | Australia | SAI Global [d] | 1988 |
Belgian Business Excellence Award [13] | Europe | Belgium | Flemish Quality Management Center | 1990 |
Canada Awards for Excellence | North America | Canada | Excellence Canada | 1989 [e] |
China Quality Award [15] | Asia | China | China Association for Quality | 2001 |
Deming Prize | Asia | Japan | Union of Japanese Scientists and Engineers | 1951 |
Dubai Government Excellence Award | Middle East | UAE | Dubai Government Excellence Program | 1997 |
Dutch Quality Assessment [16] | Europe | Netherlands | Instituut Nederland Kwaliteit | 1990 |
EFQM Excellence Award | Europe | EFQM | 1992 | |
Egypt Government Excellence Award | Africa | Egypt | Ministry of Planning | 2018 |
Fiji Business Excellence Awards | Oceania | Fiji | National Training and Productivity Centre | 1998 [17] |
ESPRIX Swiss Award for Excellence [18] | Europe | Switzerland | Stiftung ESPRIX | |
Government Excellence Model | Middle East | UAE | Sheikh Khalifa Government Excellence Program | 2009 |
Indonesian Quality Award [19] | Asia | Indonesia | Indonesian Quality Award Foundation | |
Iran National Quality Award [20] | Asia | Iran | Institute of Standards and Industrial Research of Iran | |
National Quality and Excellence Prize [21] | Asia | Israel | Standards Institute of Israel | 1989 |
King Abdulaziz Quality Award [22] | Asia | Saudi Arabia | Saudi Standards, Metrology and Quality Organization | |
King Abdullah II Award for Government Excellence Award | Middle East | Jordan | King Abdullah II Center for Excellence | 2006 |
Korean National Quality Management Award [23] | Asia | South Korea | Korean Standards Association | |
de:Ludwig-Erhard-Preis (ILEP) | Europe | Germany | de:Deutsche Gesellschaft für Qualität and Verein Deutscher Ingenieure | 1997 |
Luxembourgish Award for Quality and Excellence [24] | Europe | Luxemburg | MLQE | 2004 |
Malcolm Baldrige National Quality Award | North America | United States | National Institute of Standards and Technology | 1988 |
Prime Minister Quality Award [25] | Asia | Pakistan | National Productivity Organization [26] | 2006 |
Philippine Quality Award | Asia | Philippines | Center for Industrial Competitiveness | 1998 |
pl:Polska Nagroda Jakości | Europe | Poland | Sekretariat Polskiej Nagrody Jakości | 1995 |
es:Premio Colombiano a la Calidad de la Gestión | South America | Colombia | es:Ministerio de Comercio, Industria y Turismo de Colombia | 1992 |
Premio Nacional a la Calidad [27] | South America | Argentina | Fundación Premio Nacional a la Calidad | 1992 [28] |
Premio Nacional a la Calidad [29] | South America | Chile | es:Confederación de la Producción y del Comercio | |
pt:Prêmio Nacional da Qualidade | South America | Brazil | pt:Fundação Nacional da Qualidade | 1992 |
es:Premio Nacional de Calidad | North America | Mexico | Instituto para el Fomento a la Calidad Total | 1990 |
Premio Qualità Italia [30] | Europe | Italy | Associazione Premio Qualità Italia | 1997 |
es:Premios Príncipe Felipe a la Excelencia Empresarial | Europe | Spain | es:Ministerio de Industria, Energía y Turismo | 1993 |
Prime Minister's Quality Award [31] | Asia | Malaysia | Prime Minister of Malaysia | |
Prix France Qualité Performance [32] | Europe | France | Association France Qualité Performance | 2000 |
Rajiv Gandhi National Quality Award | Asia | India | Bureau of Indian Standards | 1992 |
IMC Ramkrishna Bajaj National Quality Award | Asia | India | IMC Chamber of Commerce & Industry | 1997 |
Russian Government Quality Award [33] | Europe | Russia | Secretariat of the Russian Government Quality Award Board | 1997 |
Singapore Business Excellence Awards [34] | Asia | Singapore | SPRING Singapore | 1995 |
Thailand Quality Award [35] | Asia | Thailand | Thailand Productivity Institute (FTPI) | 1996 |
TÜSİAD-KalDer National Quality Awards [36] | Asia | Turkey | Turkish Industrialists' and Businessmen's Association | |
UK Business Excellence Award [37] | Europe | United Kingdom | British Quality Foundation | 1994 |
Utmärkelsen Svensk Kvalitet [38] | Europe | Sweden | SIQ Institutet för Kvalitetsutveckling | 1992 |
India 5000 Best MSME Awards [39] | Asia | India | India 5000 Business Awards | 2016 |
A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction. It is expressed as the organizational goals and aspirations, policies, processes, documented information, and resources needed to implement and maintain it. Early quality management systems emphasized predictable outcomes of an industrial product production line, using simple statistics and random sampling. By the 20th century, labor inputs were typically the most costly inputs in most industrialized societies, so focus shifted to team cooperation and dynamics, especially the early signaling of problems via a continual improvement cycle. In the 21st century, QMS has tended to converge with sustainability and transparency initiatives, as both investor and customer satisfaction and perceived quality are increasingly tied to these factors. Of QMS regimes, the ISO 9000 family of standards is probably the most widely implemented worldwide – the ISO 19011 audit regime applies to both and deals with quality and sustainability and their integration.
Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements".
William Edwards Deming was an American business theorist, composer, economist, industrial engineer, management consultant, statistician, and writer. Educated initially as an electrical engineer and later specializing in mathematical physics, he helped develop the sampling techniques still used by the United States Census Bureau and the Bureau of Labor Statistics. He is also known as the father of the quality movement and was hugely influential in post-WWII Japan, credited with revolutionizing Japan's industry and making it one of the most dominant economies in the world. He is best known for his theories of management.
The European Quality Award is now referred to as the EFQM Excellence Award.
Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value." Total emphasizes that departments in addition to production are obligated to improve their operations; management emphasizes that executives are obligated to actively manage quality through funding, training, staffing, and goal setting. While there is no widely agreed-upon approach, TQM efforts typically draw heavily on the previously developed tools and techniques of quality control. TQM enjoyed widespread attention during the late 1980s and early 1990s before being overshadowed by ISO 9000, Lean manufacturing, and Six Sigma.
The Malcolm Baldrige National Quality Award recognizes U.S. organizations in the business, health care, education, and nonprofit sectors for performance excellence. The Baldrige Award is the highest formal recognition of the performance excellence of both public and private U.S. organizations given by the President of the United States. It is administered by the Baldrige Performance Excellence Program, which is based at and managed by the National Institute of Standards and Technology (NIST), an agency of the U.S. Department of Commerce.
The American Society for Quality (ASQ), formerly the American Society for Quality Control (ASQC), is a society of quality professionals, with more than 40,000 members.
WORT is a listener-sponsored community radio station, broadcasting from 118 S. Bedford St. in Madison, Wisconsin, United States. WORT offers a range of programming.
Rufus King International High School, or Rufus King, is a public magnet high school located on the north side of Milwaukee, Wisconsin, part of the Milwaukee Public Schools district. The school is ranked the 1,658th best public high school in the country by U.S. News & World Report, making it the 42nd best performing public high school in the state of Wisconsin. The school offers the International Baccalaureate curriculum.
The Deming Prize is the longest-running national quality award and one of the highest awards in the world. It recognizes both individuals for their contributions to the field of quality and businesses that have successfully implemented exemplary systems that promote quality of goods and services. It was established in 1951 to honor W. Edwards Deming who contributed greatly to Japan’s proliferation of statistical quality control after World War II. His teachings helped Japan build its foundation by which the level of Japan’s product quality has been recognized as the highest in the world, was originally designed to reward Japanese companies for major advances in quality improvement. Over the years it has grown, under the guidance of the Japanese Union of Scientists and Engineers (JUSE) to where it is now also available to non-Japanese companies, albeit usually operating in Japan, and also to individuals recognized as having made major contributions to the advancement of quality. The awards ceremony is broadcast every year in Japan on national television.
The EFQM Excellence Award now known as The EFQM Global Award is a quality award that recognises European businesses with "excellent and sustainable results" across all areas of The EFQM Model. It was established in October 1991 as the European Quality Award by the European Foundation for Quality Management (EFQM). The assessment process is one of the most robust of any award, with a team of independent assessors spending an average of 500 hours per applicant reviewing documentation and conducting interviews on-site.
A continual improvement process, also often called a continuous improvement process, is an ongoing effort to improve products, services, or processes. These efforts can seek "incremental" improvement over time or "breakthrough" improvement all at once. Delivery processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility.
Adriano Ruchini is an Italian businessman.
Quest CE is a privately held company in the United States that specializes in providing compliance training and continuing education to the financial services industry.
Düzce University is a university located in Düzce, Turkey. It was established in 2006 but its oldest unit, Duzce Vocational School, has existed since 1976. In 2008, the university joined the National Quality Movement and received an Excellence 4 Star Award by the Turkish Quality Association (KALDER), within the scope of EFQM.
The Rajiv Gandhi National Quality Award is the national quality award given by the Bureau of Indian Standards to Indian organisations that show excellence in their performance. It is named after Rajiv Gandhi, the former Prime Minister of India, and was introduced in 1991 after his death. The award aims to promote quality services to the consumers and to give special recognition to organisations that contribute significantly towards the quality movement of India.
The Canada Awards for Excellence are the national quality awards of Canada. They are administered by Excellence Canada, a not-for-profit organization on behalf of the Governor General of Canada. Industry Canada established the awards in 1984 as the Canadian Business Excellence Awards. The National Quality Institute (NQI) was spun off as a separate, self-sustaining entity to administer the awards in 1992 and became Excellence Canada in 2011. While originally intended for profitmaking Canadian firms, the awards are now open to government agencies and not-for-profit organizations.
Excellence Canada is a nonprofit organization that specializes in the training, implementation and certification of organizational excellence in Canada. Excellence Canada is also the custodian and adjudicator of the Canada Awards for Excellence, under the Patronage of David Johnston C.C., C.M.M., C.O.M., C.D., the Governor General of Canada.
Abdullah bin Ibrahim Al-Saleh is a Saudi Arabian deputy governor for digital transformation at Saudi Central Bank. Al-Saleh is known for his extensive contributions to Saudi Ministry of Commerce in many positions including assistant deputy minister for commercial services affair, alongside being an initiative executive owner of both the Saudi Authority for Intellectual Property in 2018 and Saudi Center for Economic Business in 2019.
The Deming Prize, established 1951 (International from 1984) and offered by the Japanese Union of Scientists and Engineers.
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