List of national quality awards

Last updated

An EFQM Excellence Award from 2012 EFQM Award 2012.JPG
An EFQM Excellence Award from 2012

This list of national quality awards is an index to articles about notable national awards for quality, typically associated with business and manufacturing.

Contents

Background

Ludwig-Erhard-Preis 2010 2010-11-25 Ludwig-Erhard-Preis 2010, Berlin.JPG
Ludwig-Erhard-Preis 2010

A national quality award is typically part of a larger effort by a government to make its country's businesses more competitive in the world economy. [1] The awarding institutions are generally either government departments or ministries [a] or not-for-profit organizations with government ties. [b] In many countries, however, the awarding institutions are consortia of businesses. [c] Candidate companies compete in award-specific assessments of business quality and excellence criteria. [2] The assessments are annual and firms who wish to be considered for the awards file applications with the organization that conducts the competition in their home country. Competitors are evaluated by teams of examiners who are volunteers in Germany, the United Kingdom, the United States, and possibly elsewhere. Several examiners separately evaluate company submissions against award criteria after which they meet to discuss their findings and to agree on a consensus score. The highest scoring firms advance to the next phase where examiners perform site visits to compare actual practices against those reported in the company submission and finally, awards are given to companies whose practices best fulfill the criteria of the award models. [3]

While each nation's awards programs only consider businesses within its national borders, there are two notable exceptions: The EFQM Excellence Award is a transnational award open to businesses operating in one or more European countries and the Deming Prize, which began as the Japan Quality Medal, became the first (and as of 2014 the only) global quality award in 1984. [4]

The most widely recognized quality awards are the Deming Prize (the first of its kind) and the EFQM Excellence and Malcolm Baldrige National Quality Awards (due to their size). [5] [6] The national quality award phenomenon grew out of the Total Quality Management movement of the 1980s. [7]

Awards

National quality awards [8] [9] [10]
NameRegionCountryAdministering organizationBegan
Australian Business Excellence Awards [11] Oceania Australia SAI Global [d] 1988
Belgian Business Excellence Award [13] Europe Belgium Flemish Quality Management Center1990
Canada Awards for Excellence North America Canada Excellence Canada 1989 [e]
China Quality Award [15] Asia China China Association for Quality2001
Deming Prize Asia Japan Union of Japanese Scientists and Engineers 1951
Dubai Government Excellence AwardMiddle EastUAEDubai Government Excellence Program1997
Dutch Quality Assessment [16] Europe Netherlands Instituut Nederland Kwaliteit1990
EFQM Excellence Award Europe EFQM 1992
Egypt Government Excellence AwardAfricaEgyptMinistry of Planning2018
Fiji Business Excellence AwardsOceaniaFijiNational Training and Productivity Centre1998 [17]
ESPRIX Swiss Award for Excellence [18] Europe Switzerland Stiftung ESPRIX
Government Excellence Model Middle EastUAE Sheikh Khalifa Government Excellence Program 2009
Indonesian Quality Award [19] Asia Indonesia Indonesian Quality Award Foundation
Iran National Quality Award [20] Asia Iran Institute of Standards and Industrial Research of Iran
National Quality and Excellence Prize [21] Asia Israel Standards Institute of Israel 1989
King Abdulaziz Quality Award [22] Asia Saudi Arabia Saudi Standards, Metrology and Quality Organization
King Abdullah II Award for Government Excellence AwardMiddle EastJordan King Abdullah II Center for Excellence 2006
Korean National Quality Management Award [23] Asia South Korea Korean Standards Association
de:Ludwig-Erhard-Preis (ILEP) Europe Germany de:Deutsche Gesellschaft für Qualität and Verein Deutscher Ingenieure 1997
Luxembourgish Award for Quality and Excellence [24] Europe Luxemburg MLQE2004
Malcolm Baldrige National Quality Award North America United States National Institute of Standards and Technology 1988
Prime Minister Quality Award [25] Asia Pakistan National Productivity Organization [26] 2006
Philippine Quality Award Asia Philippines Center for Industrial Competitiveness1998
pl:Polska Nagroda Jakości Europe Poland Sekretariat Polskiej Nagrody Jakości1995
es:Premio Colombiano a la Calidad de la Gestión South America Colombia es:Ministerio de Comercio, Industria y Turismo de Colombia 1992
Premio Nacional a la Calidad [27] South America Argentina Fundación Premio Nacional a la Calidad1992 [28]
Premio Nacional a la Calidad [29] South America Chile es:Confederación de la Producción y del Comercio
pt:Prêmio Nacional da Qualidade South America Brazil pt:Fundação Nacional da Qualidade 1992
es:Premio Nacional de Calidad North America Mexico Instituto para el Fomento a la Calidad Total1990
Premio Qualità Italia [30] Europe Italy Associazione Premio Qualità Italia1997
es:Premios Príncipe Felipe a la Excelencia Empresarial Europe Spain es:Ministerio de Industria, Energía y Turismo 1993
Prime Minister's Quality Award [31] Asia Malaysia Prime Minister of Malaysia
Prix France Qualité Performance [32] Europe France Association France Qualité Performance2000
Rajiv Gandhi National Quality Award Asia India Bureau of Indian Standards 1992
IMC Ramkrishna Bajaj National Quality Award Asia India IMC Chamber of Commerce & Industry1997
Russian Government Quality Award [33] Europe Russia Secretariat of the Russian Government Quality Award Board1997
Singapore Business Excellence Awards [34] Asia Singapore SPRING Singapore 1995
Thailand Quality Award [35] Asia Thailand Thailand Productivity Institute (FTPI)1996
TÜSİAD-KalDer National Quality Awards [36] Asia Turkey Turkish Industrialists' and Businessmen's Association
UK Business Excellence Award [37] Europe United Kingdom British Quality Foundation1994
Utmärkelsen Svensk Kvalitet [38] Europe Sweden SIQ Institutet för Kvalitetsutveckling 1992
India 5000 Best MSME Awards [39] Asia India India 5000 Business Awards 2016
Executives of Home Credit receive a "Certificate of Merit" for customer service and quality from a Vietnamese government official on behalf of Prime Minister Nguyen Tan Dung in 2014. Home Credit Vietnam nhan bang khen cua Thu tuong Chinh phu 1.jpg
Executives of Home Credit receive a "Certificate of Merit" for customer service and quality from a Vietnamese government official on behalf of Prime Minister Nguyễn Tấn Dũng in 2014.

See also

Notes

  1. For example, the Bureau of Indian Standards is part of the Ministry of Consumer Affairs, Food and Public Distribution in India.
  2. For example, the Association France Qualité Performance is affiliated with the Minister of the Economy, Finances and Industry in France.
  3. For example, the pt:Fundação Nacional da Qualidade was founded by 39 different private and public organizations.
  4. This award was administered by the not-for-profit organization Standards Australia until 2003, when parts of Standards Australia were spun off as a for-profit company. [12]
  5. While the Canada Awards for Excellence were established in 1984, quality was not awarded as a separate category until 1989. [14]

Related Research Articles

A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction. It is expressed as the organizational goals and aspirations, policies, processes, documented information, and resources needed to implement and maintain it. Early quality management systems emphasized predictable outcomes of an industrial product production line, using simple statistics and random sampling. By the 20th century, labor inputs were typically the most costly inputs in most industrialized societies, so focus shifted to team cooperation and dynamics, especially the early signaling of problems via a continual improvement cycle. In the 21st century, QMS has tended to converge with sustainability and transparency initiatives, as both investor and customer satisfaction and perceived quality are increasingly tied to these factors. Of QMS regimes, the ISO 9000 family of standards is probably the most widely implemented worldwide – the ISO 19011 audit regime applies to both and deals with quality and sustainability and their integration.

<span class="mw-page-title-main">Quality control</span> Processes that maintain quality at a constant level

Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements".

<span class="mw-page-title-main">W. Edwards Deming</span> American engineer and statistician (1900–1993)

William Edwards Deming was an American business theorist, composer, economist, industrial engineer, management consultant, statistician, and writer. Educated initially as an electrical engineer and later specializing in mathematical physics, he helped develop the sampling techniques still used by the United States Census Bureau and the Bureau of Labor Statistics. He is also known as the father of the quality movement and was hugely influential in post-WWII Japan, credited with revolutionizing Japan's industry and making it one of the most dominant economies in the world. He is best known for his theories of management.

The European Quality Award is now referred to as the EFQM Excellence Award.

Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value." Total emphasizes that departments in addition to production are obligated to improve their operations; management emphasizes that executives are obligated to actively manage quality through funding, training, staffing, and goal setting. While there is no widely agreed-upon approach, TQM efforts typically draw heavily on the previously developed tools and techniques of quality control. TQM enjoyed widespread attention during the late 1980s and early 1990s before being overshadowed by ISO 9000, Lean manufacturing, and Six Sigma.

<span class="mw-page-title-main">Malcolm Baldrige National Quality Award</span> US business award

The Malcolm Baldrige National Quality Award recognizes U.S. organizations in the business, health care, education, and nonprofit sectors for performance excellence. The Baldrige Award is the highest formal recognition of the performance excellence of both public and private U.S. organizations given by the President of the United States. It is administered by the Baldrige Performance Excellence Program, which is based at and managed by the National Institute of Standards and Technology (NIST), an agency of the U.S. Department of Commerce.

<span class="mw-page-title-main">American Society for Quality</span> Knowledge-based global community of quality professionals

The American Society for Quality (ASQ), formerly the American Society for Quality Control (ASQC), is a society of quality professionals, with more than 40,000 members.

WORT is a listener-sponsored community radio station, broadcasting from 118 S. Bedford St. in Madison, Wisconsin, United States. WORT offers a range of programming.

<span class="mw-page-title-main">Rufus King International High School</span> Public secondary (magnet) school in Milwaukee, Wisconsin, United States

Rufus King International High School, or Rufus King, is a public magnet high school located on the north side of Milwaukee, Wisconsin, part of the Milwaukee Public Schools district. The school is ranked the 1,658th best public high school in the country by U.S. News & World Report, making it the 42nd best performing public high school in the state of Wisconsin. The school offers the International Baccalaureate curriculum.

The Deming Prize is the longest-running national quality award and one of the highest awards in the world. It recognizes both individuals for their contributions to the field of quality and businesses that have successfully implemented exemplary systems that promote quality of goods and services. It was established in 1951 to honor W. Edwards Deming who contributed greatly to Japan’s proliferation of statistical quality control after World War II. His teachings helped Japan build its foundation by which the level of Japan’s product quality has been recognized as the highest in the world, was originally designed to reward Japanese companies for major advances in quality improvement. Over the years it has grown, under the guidance of the Japanese Union of Scientists and Engineers (JUSE) to where it is now also available to non-Japanese companies, albeit usually operating in Japan, and also to individuals recognized as having made major contributions to the advancement of quality. The awards ceremony is broadcast every year in Japan on national television.

The EFQM Excellence Award now known as The EFQM Global Award is a quality award that recognises European businesses with "excellent and sustainable results" across all areas of The EFQM Model. It was established in October 1991 as the European Quality Award by the European Foundation for Quality Management (EFQM). The assessment process is one of the most robust of any award, with a team of independent assessors spending an average of 500 hours per applicant reviewing documentation and conducting interviews on-site.

<span class="mw-page-title-main">Continual improvement process</span> Ongoing effort to improve products, services, or processes

A continual improvement process, also often called a continuous improvement process, is an ongoing effort to improve products, services, or processes. These efforts can seek "incremental" improvement over time or "breakthrough" improvement all at once. Delivery processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility.

<span class="mw-page-title-main">Adriano Ruchini</span> Italian businessman

Adriano Ruchini is an Italian businessman.

Quest CE is a privately held company in the United States that specializes in providing compliance training and continuing education to the financial services industry.

<span class="mw-page-title-main">Düzce University</span> Public university in Düzce, Turkey

Düzce University is a university located in Düzce, Turkey. It was established in 2006 but its oldest unit, Duzce Vocational School, has existed since 1976. In 2008, the university joined the National Quality Movement and received an Excellence 4 Star Award by the Turkish Quality Association (KALDER), within the scope of EFQM.

The Rajiv Gandhi National Quality Award is the national quality award given by the Bureau of Indian Standards to Indian organisations that show excellence in their performance. It is named after Rajiv Gandhi, the former Prime Minister of India, and was introduced in 1991 after his death. The award aims to promote quality services to the consumers and to give special recognition to organisations that contribute significantly towards the quality movement of India.

The Canada Awards for Excellence are the national quality awards of Canada. They are administered by Excellence Canada, a not-for-profit organization on behalf of the Governor General of Canada. Industry Canada established the awards in 1984 as the Canadian Business Excellence Awards. The National Quality Institute (NQI) was spun off as a separate, self-sustaining entity to administer the awards in 1992 and became Excellence Canada in 2011. While originally intended for profitmaking Canadian firms, the awards are now open to government agencies and not-for-profit organizations.

Excellence Canada is a nonprofit organization that specializes in the training, implementation and certification of organizational excellence in Canada. Excellence Canada is also the custodian and adjudicator of the Canada Awards for Excellence, under the Patronage of David Johnston C.C., C.M.M., C.O.M., C.D., the Governor General of Canada.

Abdullah bin Ibrahim Al-Saleh is a Saudi Arabian deputy governor for digital transformation at Saudi Central Bank. Al-Saleh is known for his extensive contributions to Saudi Ministry of Commerce in many positions including assistant deputy minister for commercial services affair, alongside being an initiative executive owner of both the Saudi Authority for Intellectual Property in 2018 and Saudi Center for Economic Business in 2019.

References

  1. The Quest for Global Competitiveness Through National Quality and Business Excellence Awards, Tokyo: Asian Productivity Organization, 2002, p. 93, ISBN   9789283323327, OCLC   51512238 , retrieved 2014-05-05
  2. Evans, James R; Lindsay, William M (1999), "4: Managing for Quality and High Performance", The Management and Control of Quality (4 ed.), Cincinnati, Ohio: South-Western College Publishing, pp.  143–145, ISBN   9780538882422, OCLC   38475486
  3. Vokurka, Robert J; Stading, Gary L; Brazeal, Jason (August 2000). "A Comparative Analysis of National and Regional Quality Awards". Quality Progress. 33 (8). Milwaukee, Wisconsin: American Society for Quality: 44. ISSN   0033-524X. Archived from the original on May 5, 2014. Retrieved 2014-05-05. Alt URL
  4. "Quality awards". thecqi.org. London: Chartered Quality Institute. Archived from the original on 2016-07-26. Retrieved 2014-05-05. The Deming Prize, established 1951 (International from 1984) and offered by the Japanese Union of Scientists and Engineers.
  5. Mouradian, George (2002), "8: Awards and Standards", The Quality Revolution: A History of the Quality Movement, Lanham, Maryland: University Press of America, pp. 135–148, ISBN   9780761821908, OCLC   49724330
  6. Barker, Brendan, ed. (1994). Quality Promotion in Europe. Aldershot, United Kingdom: Gower Publishing. pp. 16–17. ISBN   9780566075124. OCLC   31090384.
  7. Vokurka, Robert J; Stading, Gary L; Brazeal, Jason (August 2000). "A Comparative Analysis of National and Regional Quality Awards". Quality Progress. 33 (8). Milwaukee, Wisconsin: American Society for Quality: 41. ISSN   0033-524X. Archived from the original on May 5, 2014. Retrieved 2014-05-05. Alt URL
  8. Beecroft, G Dennis; Duffy, Grace L; Moran, John W (2003), "Appendix B: ASQ Quality Awards Listing 2002", The Executive Guide to Improvement and Change, Milwaukee, Wisconsin: American Society for Quality, pp. 229–242, ISBN   9780873895798, OCLC   51553408
  9. Siebels, Don (2004), "Appendix G: Quality Awards", The Quality Improvement Glossary, Milwaukee, Wisconsin: American Society for Quality, pp. 332–339, ISBN   9780873896191, OCLC   54805960
  10. Mohammad, Musli; Mann, Robin (2010-02-24). nist.gov. Gaithersburg, Maryland: National Institute of Standards and Technology https://www.nist.gov/baldrige/community/upload/National_Quality_Business_Excellence_Awards_in_Different_Countries.xls . Retrieved 2014-05-05.{{cite web}}: Missing or empty |title= (help)
  11. "Australian Business Excellence Awards". saiglobal.com. SAI Global . Retrieved 2014-05-05.
  12. "History". standards.org.au. Standards Australia . Retrieved 2014-05-05.
  13. "Win de Business Excellence Award 2014". kwinta.be. Vlaams Centrum voor Kwaliteitszorg. 20 October 2013. Retrieved 2014-05-05.
  14. Beecroft, G. Dennis; Duffy, Grace L. (2003), The Executive Guide to Improvement and Change, Moran, John W., Milwaukee, Wisconsin: American Society for Quality, p. 60, ISBN   9780873895798, OCLC   51553408
  15. "China Quality Award". caq.org.cn. China Association for Quality. Archived from the original on 2015-09-23. Retrieved 2014-05-05.
  16. "INK-erkenning". ink.nl. Instituut Nederland Kwaliteit. Retrieved 2014-05-05.
  17. "Fiji National University".
  18. "ESPRIX Swiss Award for Excellence". esprix.ch. Stiftung ESPRIX. Archived from the original on 2014-10-02. Retrieved 2014-05-05.
  19. "Penghargaan Indonesian Quality Award – IQA". indonesianqualityaward.org. Indonesian Quality Award Foundation. Retrieved 2014-05-05.
  20. "Iran National Quality Award". events.ir. Fariborz Bahi. Archived from the original on 2016-03-04. Retrieved 2014-05-05.
  21. "Quality Award". sii.org.il. Retrieved 2016-12-29.
  22. "King Abdulaziz Quality Award". saso.gov.sa. Saudi Standards, Metrology and Quality Organization. Archived from the original on 2017-03-19. Retrieved 2014-05-05.
  23. "Promotions/Assessment". ksa.or.kr. Korean Standards Association . Retrieved 2014-05-05.
  24. "Win Luxembourgish Award for Quality and Excellence". mlqe.lu. MLQE. Archived from the original on 2017-01-06. Retrieved 2014-05-05.
  25. "NPO Prime Minister Quality Award".
  26. "Home". npo.gov.pk.
  27. "Fundación Premio Nacional a la Calidad". premiocalidad.org.ar. Fundación Premio Nacional a la Calidad. Archived from the original on 2015-09-24. Retrieved 2014-05-05.
  28. "Historia y concepto". FPNC (in Spanish). Fundación Premio Nacional de la Calidad. Retrieved 14 November 2020.
  29. "SISTEMAS DE RECONOCIMIENTO". chilecalidad.cl. Confederación de la Producción y del Comercio. Retrieved 2014-05-05.
  30. "Premio Qualità PP.AA". apqi.it. Associazione Premio Qualità Italia. Archived from the original on 2016-08-04. Retrieved 2014-05-05.
  31. "Quality Awards". mygov.malaysia.gov.my. Malaysian Administrative Modernisation and Management Planning Unit. Archived from the original on 2014-05-05. Retrieved 2014-05-05.
  32. "Prix France Qualité Performance". qualiteperformance.org. Association France Qualité Performance. Archived from the original on 2017-04-22. Retrieved 2014-05-05.
  33. "Russian Government Quality Award". vniis.org. Russian Research Institute for Certification JSC. Retrieved 2014-05-05.
  34. "Singapore Quality Award Winners". spring.gov.sg. SPRING Singapore. Archived from the original on 2016-08-09. Retrieved 2014-05-05.
  35. "Thailand Quality Award". tqa.or.th. Thailand Productivity Institute. Retrieved 2014-05-05.
  36. "TÜSİAD-KalDer National Quality Awards". tusiad.org. Turkish Industrialists' and Businessmen's Association. Archived from the original on 2016-02-23. Retrieved 2014-05-05.
  37. "The UK Excellence Award". bqf.org.uk. British Quality Foundation. Archived from the original on 2015-09-23. Retrieved 2014-05-05.
  38. "Utmärkelsen Svensk Kvalitet 2018". siq.se/. SIQ Institutet för Kvalitetsutveckling. Retrieved 2018-04-18.
  39. %5bhttps://india5000.com/ India 5000 Business Awards%5d 5000.com/ "India 5000 Best MSME Awards". India 5000. Retrieved 2020-07-23.{{cite web}}: Check |url= value (help)
  40. "Home Credit conferred PM's Certificate of Merit". bizhub.vn. Việt Nam News. 2014-07-09. Retrieved 2017-11-14.