Lucent Technologies

Last updated

Lucent Technologies, Inc.
Company type Public
NYSE: LU [1]
Industry Telecommunications equipment
Predecessor AT&T Technologies (holding company of Western Electric and Bell Labs)
FoundedSeptember 30, 1996;28 years ago (1996-09-30)
DefunctDecember 1, 2006;17 years ago (2006-12-01)
FateAcquired by and merged with Alcatel SA To Form Alcatel-Lucent
Successor Alcatel-Lucent
Headquarters,
United States
Key people
RevenueIncrease2.svg US$9.44 billion (2005)
Number of employees
30,500 (2006)
Website lucent.com at the Wayback Machine (archived 2005-02-16)

Lucent Technologies, Inc. was an American multinational telecommunications equipment company headquartered in Murray Hill, New Jersey. It was established on September 30, 1996, through the divestiture of the former AT&T Technologies business unit of AT&T Corporation, which included Western Electric and Bell Labs. [2]

Contents

Lucent was acquired by Alcatel SA on December 1, 2006, forming Alcatel-Lucent. [3]

Name

Lucent means "light-bearing" in Latin. [4] The name was applied for in 1996 at the time of the split from AT&T.

The name was widely criticised, as the logo was to be, both internally and externally. Corporate communications and business cards included the strapline 'Bell Labs Innovations' in a bid to retain the prestige of the internationally famous research lab, within a new business under an as-yet unknown name. [5]

This same linguistic root also gives Lucifer, "the light bearer" (from lux, 'light', and ferre, 'to bear' [6] ), who is also a character in Dante's epic poem Inferno. Shortly after the Lucent renaming in 1996, Lucent's Plan 9 project released a development of their work as the Inferno OS in 1997. [5] [7] This extended the 'Lucifer' and Dante references as a series of punning names for the components of Inferno - Dis, Limbo, Charon and Styx (9P Protocol). When the rights to Inferno were sold in 2000, the company Vita Nuova Holdings was formed to represent them. This continues the Dante theme, although moving away from his Divine Comedy to the poem La Vita Nuova .

The Lucent logo, the Innovation Ring, [8] was designed by Landor Associates, a prominent San Francisco-based branding consultancy. One source inside Lucent says that the logo is a Zen Buddhist symbol for "eternal truth", the Enso, turned 90 degrees and modified. Another source says it represents the mythic ouroboros, a snake holding its tail in its mouth. Lucent's logo also has been said to represent constant re-creating and re-thinking. [9] [8] Carly Fiorina picked the logo because her mother was a painter and she rejected the sterile geometric logos of most high tech companies. [10]

After the logo was compared in the media to the ring a coffee mug leaves on paper, a Dilbert comic strip showed Dogbert as an overpaid consultant designing a new company logo; he takes a piece of paper that his coffee cup was sitting on and calls it the "Brown Ring of Quality". [11] A telecommunication commentator referred to the logo as "a big red zero" and predicted financial losses. [12]

History

One of the primary reasons AT&T Corporation chose to spin off its equipment manufacturing business was to permit it to profit from sales to competing telecommunications providers; these customers had previously shown reluctance to purchase from a direct competitor. Bell Labs brought prestige to the new company, as well as the revenue from thousands of patents.

At the time of its spinoff, Lucent was placed under the leadership of Henry Schacht, who was brought in to oversee its transition from an arm of AT&T into an independent corporation. Richard McGinn, who was serving as president and COO, succeeded Schacht as CEO in 1997 while Schacht remained chairman of the board. Lucent became a "darling" stock of the investment community in the late 1990s, and its split-adjusted spinoff price of $7.56/share rose to a high of $84. Its market capitalization reached a high of $258 billion, and it was at the time the most widely held company with 5.3 million shareholders. [13]

In 1995, Carly Fiorina led corporate operations. [14] In that capacity, she reported to Lucent chief executive Henry B. Schacht. [15] She played a key role in planning and implementing the 1996 initial public offering of a successful stock and company launch strategy. [16] [17] [18] Under her guidance, the spin-off raised US$3 billion. [14] [19]

Later in 1996, Fiorina was appointed president of Lucent's consumer products sector, reporting to president and chief operating officer Rich McGinn. [17] In 1997, she was named group president for Lucent's US$19 billion global service-provider business, overseeing marketing and sales for the company's largest customer segment. [16] [20] That year, Fiorina chaired a US$2.5 billion joint venture between Lucent's consumer communications and Royal Philips Electronics, under the name Philips Consumer Communications (PCC). [21] [22] The focus of the venture was to bring both companies to the top three in technology, distribution, and brand recognition. [23]

Ultimately, the project struggled, and dissolved a year later after it garnered only 2% market share in mobile phones. Losses were at $500 million on sales of $2.5 billion. [23] As a result of the failed joint venture, Philips announced the closure of one-quarter of the company's 230 factories worldwide, [24] and Lucent closed down its wireless handset portion of the venture. [21] Analysts suggested that the joint venture's failure was due to a combination of technology and management problems. [21] Upon the end of the joint venture, PCC sent 5,000 employees back to Philips, many of which were laid off, and 8,400 employees back to Lucent. [21]

Under Fiorina, the company added 22,000 jobs and revenues seemed to grow from US$19 billion to US$38 billion. [25] [14] However, the real cause of Lucent spurring sales under Fiorina was by lending money to their own customers. According to Fortune magazine, "In a neat bit of accounting magic, money from the loans began to appear on Lucent's income statement as new revenue while the dicey debt got stashed on its balance sheet as an allegedly solid asset". [25] Lucent's stock price grew 10-fold. [25]

In 1997, Lucent acquired Milpitas-based voicemail market leader [26] Octel Communications Corporation for $1.8 billion, [27] [28] a move which immediately rendered the Business Systems Group profitable. The same year, Lucent acquired Livingston Enterprises Inc. for $650 million in stock. Livingston was known most for the creation of the RADIUS protocol and their PortMaster product that was used widely by dial-up internet service providers. [29] [30] [31] In 1999, Lucent acquired Ascend Communications, an Alameda, California–based manufacturer of communications equipment for US$20 billion. [32] [33] Lucent held discussions to acquire Juniper Networks but decided instead to buy Nexabit Networks. [34] [35]

At the start of 2000, Lucent's "private bubble" burst, while competitors like Nortel Networks and Alcatel were still going strong; it would be many months before the rest of the telecom industry bubble collapsed. Previously Lucent had 14 straight quarters where it exceeded analysts' expectations, leading to high expectations for the 15th quarter, ending Dec. 31, 1999. On January 6, 2000, Lucent made the first of a string of announcements that it had missed its quarterly estimates, as CEO Rich McGinn grimly announced that Lucent had run into special problems during that quarter—including disruptions in its optical networking business—and reported flat revenues and a big drop in profits. That caused the stock to plunge by 28%, shaving $64 billion off of the company's market capitalization. When it was later revealed that it had used dubious accounting and sales practices to generate some of its earlier quarterly numbers, Lucent fell from grace. It was said that "Rich McGinn couldn't accept Lucent's fall from its early triumphs." He described himself once as imposing "audacious" goals on his managers, believing the stretch for performance would produce dream results. Henry Schacht defended the corporate culture that McGinn created and noted that McGinn did not sell any Lucent shares while serving as CEO. [36] [13] In June 2000, Lucent announced it would acquire Chromartis, an Israeli maker of optical network equipment, for $4.5 billion [37] [38] In November 2000, the company disclosed to the Securities and Exchange Commission that it had a $125 million accounting error for the third quarter of 2000, and by December 2000 it reported it had overstated its revenues for its latest quarter by nearly $700 million. Although no wrongdoing was found on his part, McGinn was forced to resign as CEO and he was replaced by Schacht on an interim basis. Subsequently, its CFO, Deborah Hopkins, left the company in May 2001 with Lucent's stock at $9.06 whereas at the time she was hired it was at $46.82. [39] In August 2001, Lucent shut down Chromartis. [40]

In 2000, Lucent received the Shingo Prize for Excellence in Manufacturing at the Mount Olive, New Jersey Product Realization Center. [41]

In 2001 there were merger discussions between Lucent and Alcatel, which would have seen Lucent acquired at its current market price without a premium; the newly combined entity would have been headquartered in Murray Hill. However, these negotiations collapsed when Schacht insisted on an equal 7–7 split of the merged company's board of directors, while Alcatel chief executive officer Serge Tchuruk wanted 8 of the 14 board seats for Alcatel due to it being in a stronger position. The failure of the merger talks caused Lucent's share price to collapse, and by October 2002 the stock price had bottomed at 55 cents per share. [42]

In April 2000, Lucent sold its Consumer Products unit to VTech. In October 2000, Lucent spun off its Business Systems arm into Avaya, Inc., and in June 2002, it spun off its microelectronics division into Agere Systems. The spinoffs of enterprise networking and wireless, the industry's key growth businesses from 2003 onward, meant that Lucent no longer had the capacity to serve this market. [42]

Patricia Russo, formerly Lucent's EVP of the Corporate Office who then left for Eastman Kodak to serve as COO, was named permanent chairman and CEO of Lucent in 2002, succeeding Schacht who remained on the board of directors. [43]

Lucent was reduced to 30,500 employees, down from about 165,000 employees at its zenith. The layoffs of so many experienced employees meant that the company was in a weakened position and unable to re-establish itself when the market recovered in 2003. [42] By early 2003, Lucent's market value was $15.6 billion (which includes $6.8 billion of current value for two companies that Lucent had recently spun off, Avaya and Agere Systems), making the shares worth around $2.13, a far cry from its dotcom bubble peak of around $84, when Lucent was worth $258 billion. [13]

Lucent continued to be active in the areas of telephone switching, optical, data and wireless networking.

In 2004, the SEC charged Lucent with a $25 million fine for the company's lack of cooperation in their fraud case. [44]

On April 2, 2006, Lucent announced a merger agreement with Alcatel, which was 1.5 times the size of Lucent. [3] Serge Tchuruk became non-executive chairman, and Russo served as CEO of the newly merged company, Alcatel-Lucent, until they were both forced to resign at the end of 2008. The merger failed to produce the expected synergies, and there were significant write-downs of Lucent's assets that Alcatel purchased. [45]

Operations

Divisions

Lucent was divided into several core groups:

Murray Hill facility

The Murray Hill facility in New Providence, New Jersey was the global headquarters for Lucent Technologies. [46] The building has the largest copper-clad roof in the world.[ citation needed ] There was a cricket field in the grounds. [47]

Lucent headquarters, Murray Hill, New Jersey, 2007 Lucent HQ.gif
Lucent headquarters, Murray Hill, New Jersey, 2007

The Murray Hill anechoic chamber, built in 1940, is the world's oldest wedge-based anechoic chamber. The interior room measures approximately 30 feet (9.1 m) high by 28 feet (8.5 m) wide by 32 feet (9.8 m) deep. The exterior concrete and brick walls are about 3 feet (0.91 m) thick to keep outside noise from entering the chamber. The chamber absorbs over 99.995% of the incident acoustic energy above 200 Hz. At one time the Murray Hill chamber was cited in the Guinness Book of World Records as the world's quietest room. [48] It is possible to hear the sounds of skeletal joints and heart beats very prominently.[ citation needed ]

Mount Olive facility

The Mount Olive Product Realization Center (MTO-PRC) facility in Mount Olive, New Jersey was part of the Wireless Networks Group business unit. The 252,000 square-feet building was constructed for AT&T Corp. in 1994. The two leased buildings were located at the International Trade Center (New Jersey) and one building was used for warehousing and the other used for wireless products manufacturing [49] since 1995. An additionally built wireless products manufacturing, PRC, was located in Piscataway, New Jersey also independently of AT&T creation. [50]

This system integration plant was a manufacturing location with the business unit under one roof. This allowed, the development, design, business functions for manufacturing cellular phone parts [49] and between 1996 and 1999, the production of first generation CDMA (Code-division multiple access) minicells needed for cellular phone carriers. A 1,015-lb second generation Flexent Modcell cabinet was introduced in October 1999 for production as PCS (1.9 gigahertz) and TDMA (time-division multiple access) cellular (850 MHz) versions. [51]

From 1996 to 1999, PRC achieved and reduced with this new facility the following production metrics and lean manufacturing statistics: [51] product-development cycle time reduced over 50%, material cost reduced 43%, cost of goods by 68%, assembly productivity increased close to 150%, assembly defects reduced by 80%, manufacturing inventory reduced 70%, and 100% on-time delivery. [52] The facility introduced several self-managed work teams called PODs (Production On Demand) to assemble and test 50 Flexent Modcells daily. [51]

The location was also active in research and development of CDMA minicells for future global market growth and third generation W-CDMA (Wideband Code-Division Multiple Access) innovation. [53] Expansion was evident with minicell lines for the South America market with cross-training technicians from Brazil on the product and the W-CDMA product for Japan's cellular carrier, NTT DoCoMo. [51]

The facility was awarded various awards and prizes for the lean manufacturing of products and excellence in work methods. [51]

In June 2002, Lucent announced closure of the manufacturing building by the end of the year, due to the telecommunication losses in operations. Of the remaining 530 employees at the facility. 170 were employee layoffs and the other 360 employees would mostly transfer to Lucent's Whippany, New Jersey location. The manufacturing of cell based systems would transfer to the Columbus, Ohio facility without employees. In the prior year. the warehouse building had closed for consolidation of facilities and cost reduction. [49]

Notable buildings

During its expansion in the late 1990s, Lucent commissioned several large office buildings. [54] The architectural firm, Kevin Roche, John Dinkeloo, and Associates (KRJDA) designed five structures clad in energy-efficient, tinted, low-E glass.

Lucent Technologies Nuremberg building was an expansion to two existing buildings in Germany previously owned by Philips Kommunikations Industrie and acquired by AT&T Network Systems. Nurnberg Nordostpark Alcatel-Lucent.jpg
Lucent Technologies Nuremberg building was an expansion to two existing buildings in Germany previously owned by Philips Kommunikations Industrie and acquired by AT&T Network Systems.

Leased locations

To meet customer and business needs, further locations were built and leased for Lucent, rather than built as corporate assets. At September, 1997 Lucent reported that future non-cancelable lease payments totaled $1,037 million. [63]

Lucent Technologies building at Highlands Ranch, Colorado. This center building is address 8742 Lucent Blvd and later became Alcatel-Lucent. The other two buildings on the left and right were also built for Lucent until one was later used by Avaya. Alcatel-Lucent, Highlands Ranch, Colorado.jpg
Lucent Technologies building at Highlands Ranch, Colorado. This center building is address 8742 Lucent Blvd and later became Alcatel-Lucent. The other two buildings on the left and right were also built for Lucent until one was later used by Avaya.

International locations

Lucent Technologies buildings were former Philips Telecommunications buildings in Larenseweg, Hilversum, Netherlands. Two out of the four office buildings were demolished in 2015. The former office parking lot became a school building named Lucent College. Voormalige Kantoorpand Lucent.jpg
Lucent Technologies buildings were former Philips Telecommunications buildings in Larenseweg, Hilversum, Netherlands. Two out of the four office buildings were demolished in 2015. The former office parking lot became a school building named Lucent College.

Domestic manufacturing locations

Many of the following manufacturing locations were transferred to other subsidiaries during Lucent's existence, closed, or sold years later. These facilities were established by Western Electric before the 1983 Bell System break-up. AT&T operated and managed these locations from 1984 until 1996. After the AT&T spin-off of Lucent, the telecommunications equipment being manufactured at these locations became products of Lucent Technologies.

NameLocationAddressEstablishedProductsNotes
Allentown Works Allentown, Pennsylvania 555 Union Blvd.1948microelectronics1,036,000 sq. ft. /later Agere Systems. [87] Agere Systems, Inc. and LSI Logic Corporation merged and operated under a new name LSI Corporation effective April 2, 2007. [88] Closed, several buildings demolished of manufacturing, and sold historical building for charter school.
Atlanta Works Norcross, Georgia 2000 Northeast Expressway1969undersea cables, later fiber-optic cables [89] Lucent closed in 2001 the Optical Fiber Solutions (OFS) business and sold it to Furukawa Electric Co., Ltd. at $2.525 billion. Additionally, Corning Incorporated paid Lucent $225 million for Lucent Technologies Beijing Fiber Optic Cable Co., Ltd. and Lucent Technologies Shanghai Fiber Optic Co. Ltd. of China in this deal. [90]
Columbus Works Columbus, Ohio 6200 E. Broad St.1959switching equipment1,661,000 sq. ft./ [89] Closed in 2010/2011 under Alcatel-Lucent, [91] sold, and demolished by new owners. From 1957 Western Electric move-in until Bell Labs 1959 move-in, plant reached 3,100 employees. During Western Electric mid 1970s, plant reached 12,000 employees. Between 1984 and 1996, AT&T owned and managed the facility products. From 1996 until 2000, Lucent Technologies changed production with employees concerned of plant operations. About 5,500 employees were in 2000, then Lucent decided to sell in 2001 to Celestica the plant and employees, who did not take severance packages. In 2002 Lucent re-purchased the plant from Celestica. Shortly in 2003, with 1,470 employees in R&D mostly left, Lucent decided to sell the plant. Merger in 2006 with Alcatel-Lucent. In October 2007, Alcatel-Lucent to cease productions and release 230 positions. [92] Alcatel-Lucent in 2009, had 700 employees in non-manufacturing activities. [93] On October 17, 2012, new owners purchased the 84-acre property for $2.3 million and decided to demolish 943,000 square feet of manufacturing space. The historical administration office building later was used as offices. [94]
Dallas Works Mesquite, Texas 3000 Skyline Drive1970electronic switches and power equipment/supplies [89] Closed and sold.
Denver Works Westminster, Colorado 12110 Pecos St.1972Dimension and Horizon business PBX systems [89] Closed and sold.
Greensboro Shops Greensboro, North Carolina 801 Merritt Dr.1950military equipment336,000 sq. ft./ [95] Closed and sold.
Indianapolis Works Indianapolis, Indiana 2525 Shadeland Ave.1950consumer telephone sets1,824,000 sq. ft. / [96] [97] Closed and sold.
Kansas City Works Lee's Summit, Missouri 777 N. Blue Pkwy1961electronics, switching equipment1,517,000 sq. ft./ [89] Closed and sold.
Merrimack Valley Works North Andover, Massachusetts 1600 Osgood St.1956transmission equipment1,565,000 sq. ft./ [89] Closed and sold.
Oklahoma City Works Oklahoma City, Oklahoma 7725 W Reno Ave1961payphones, switching equipment [89] Closed and sold.
Omaha Works Omaha, Nebraska 132nd and L Streets1958crossbar, dial, and PBX equipment, cable, relays"Two key buildings that were part of the original complex: Building 20 (the property's iconic office building) and Building 30 (a former manufacturing/warehouse facility)." were purchased upon the closure in November 2011. [98] [89] [99] Closed and sold.
Orlando Works Orlando, Florida 9701 and 9333 John Young Parkwayearly 1980smicroelectronics1,307,000 sq. ft. /later Agere Systems [100] Closed 2005, demolished, and sold 2007.
Phoenix Works Phoenix, Arizona 505 N. 51 Ave.1967cable and wire850,000 sq. ft./ [101] [89] Closed and sold.
Reading Works Reading, Pennsylvania 2525 North 12th St1962microelectronics1,214,000 sq. ft./later Agere Systems [102] Closed and sold.
Richmond Works Richmond, Virginia 4500 Laburnum Ave1973printed circuit technology400,000 sq. ft./ In 1979, Fortune Magazine designated as one of the 10 best-managed American factories. [103] Sold in 1996 to Viasystems Group, Inc. and closed the circuit board plant. [104] During Viasystems, the manufacturing [105] operations ceased in June 2001 and the facility was idle up-to the sale on August 23, 2006. The new ownership, Laburnum Investments, LLC, planned the White Oak Village Shopping Center. Although, the site was sold, Lucent and Alcatel-Lucent were involved in the Environmental Protection Agency (EPA) remediation of chemicals underground from Western Electric/AT&T operations. Afterwards, when the EPA ordered remediation clean-up in 1996 under Lucent, several companies were later created and responsibility for the cleanup was the following: Agere in 2001, LSI in 2007, Avago in 2014, and Broadcom in 2016. [105]
Shreveport Works Shreveport, Louisiana 9595 Mansfield Rd1967business and consumer telephone sets, payphones1,206,000 sq. ft./Closed and sold.
Winston-Salem Works Winston-Salem, North Carolina 3300 Lexington Rd. S.E.1954broadband carrier equipment, inbound signaling, telephone and telegraph repeaters, capacitors, thin film resistors, sealed contacts, magnetic apparatus, mainly military and wave guide equipment1,084,000/ [106] Closed and sold.

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Further reading