Hawaiian Telcom

Last updated
Hawaiian Telcom, Inc.
Type Subsidiary
Industry Communications Services
Founded1883;140 years ago (1883)
Headquarters Honolulu, Hawaii, U.S.
Key people
Su Shin, President
Products Broadband Internet services, Local wireline services, Television
Owner Macquarie Infrastructure and Real Assets
Parent GTE (1967–2000)
Verizon (2000–2005)
The Carlyle Group (2005–2010)
Hawaiian Telcom Holdco (2010–2017)
Altafiber (2018–present)
Website www.hawaiiantel.com

Hawaiian Telcom, Inc., is the incumbent local exchange carrier (ILEC) or dominant local telephone company, serving the state of Hawaii. In 2005, Hawaiian Telcom Holdco, Inc., was formed by The Carlyle Group, following its purchase of the Hawaiian Telcom Inc. assets of Verizon Communications. [1] On July 2, 2018, Cincinnati Bell purchased Hawaiian Telcom Holdco, Inc. for $650 Million, [2]

Contents

Hawaiian Telcom provides a wide range of consumer, business, wholesale communications and technology services. Service offerings include local phone, long-distance, Internet services (DSL and fiber optic), and television service; [3] along with wireless services such as a mobile virtual network operator using leased capacity provided by Sprint and Verizon Wireless's CDMA networks on the consumer side. Hawaii operations of Verizon Wireless were not included in the 2004 sale to The Carlyle Group, and Verizon Wireless continues to operate in Hawaii as before the divestiture. Among the company's business offerings are a full range of Internet Protocol services (IP), including Ethernet, high-bandwidth data services, managed services and cloud-based services. [4]

History

Early history

Hawaiian Telcom was founded in 1883 [5] as the Mutual Telephone Company, chartered under the Kingdom of Hawaii. Herman A. Widemann was a co-founder and the President. [6] [7] [8] The original owner was Archibald Scott Cleghorn, father of Princess Ka'iulani. [1] It was the second telephone company chartered in Hawaii, after the Hawaiian Bell Telephone Company in 1880. [9] The Hawaiian Bell Telephone Company was also founded by Herman A. Widemann. [10] Mutual took over Hawaiian Bell in 1894. [1]

With the acquisition of the phone service of the Hawaiian Pineapple Company on the island of Lanaʻi, Mutual owned the phone system of the Hawaiian islands. Mutual changed its name to Hawaiian Telephone Company in 1954, with J Ballard Atherton as company president. [11] [1]

In 1967 Connecticut-based GTE Corp. acquired Hawaiian Telephone and renamed it GTE Hawaiian Tel. After the 2000 merger of GTE with New York-based Bell Atlantic, forming Verizon Communications, GTE Hawaiian Tel became Verizon Hawaii. [1]

Original company stock certificate Original company stock certificate.jpg
Original company stock certificate
A Hawaiian Telcom facility in Kailua Kona, HI, USA Hawaiian Telcom in Kailua Kona, HI, USA.jpg
A Hawaiian Telcom facility in Kailua Kona, HI, USA

Carlyle Group Ownership

In 2004 Verizon Communications finalized a deal to sell Verizon Hawaii to the Washington, D.C.-based investment firm The Carlyle Group. At the time, Carlyle's purchase of Verizon Hawaii was quite controversial with the public and competitive local exchange carriers, Time Warner Telecom and Pacific LightNet, who had doubts about Carlyle's lack of experience operating telecommunication businesses, and their intentions as to raising rates, upgrading the network with optical fiber as former-parent Verizon was doing on the mainland, and possible resale of the business in just a few years, all seen as being detrimental to the public interest. [12]

Upon disconnecting from Verizon's back-office systems in April 2005, the company experienced difficulties transitioning to its own systems. Issues ranged from extremely long hold times to speak to representatives, to duplicate and delayed bills. In February 2007, the company announced that it had reached a settlement with its original systems consultant, BearingPoint, and had hired a new contractor, Accenture, to complete the transition to the new systems. [13]

Hawaiian Telcom announced on February 4, 2008, that it was replacing CEO Michael Ruley with turnaround expert Stephen F. Cooper, chairman of Kroll Zolfo Cooper. Cooper's previous management engagements include Enron and Krispy Kreme. [14]

On May 8, 2008, the company named Eric Yeaman as its new CEO, succeeding interim CEO Cooper. Yeaman previously served as chief operating officer of Hawaiian Electric Company, the electric utility serving the island of Oahu. The company also announced that Walter Dods, former president of First Hawaiian Bank and one of several local investors in Hawaiian Telcom, was assuming the role of chairman of the board. [15]

Bankruptcy and Public Listing

On December 1, 2008, the company filed for Chapter 11 bankruptcy after missing an interest payment on its debt. [16]

With the bankruptcy, The Carlyle Group's ownership had been reduced to a small stake. In November 2009, Cerberus Capital Management announced to the bankruptcy court that it had acquired $7.6 million of Hawaiian Telcom's debt. [17]

The company's plan to reduce its debt by more than $800 million was approved by Judge Lloyd King of the U.S. Bankruptcy Court on November 13, 2009. The plan required approval by the Hawaii Public Utilities Commission. [18] After leaving bankruptcy, the company's stock became publicly traded on the NYSE in 2010, moving to NASDAQ in 2011. [19] [20]

Product Evolution

On June 24, 2011, The State of Hawaii Department of Commerce and Consumer Affairs issued a 15-year cable franchise license to Hawaiian Telcom, thus ending Oceanic Time Warner's 35-year monopoly as the state's sole cable TV provider. [21] Hawaiian Telcom launched the service on July 1, 2011, after a year of testing in the Honolulu area. [22] Island-wide service began in 2012.

In 2014, Hawaiian Telcom launched 500 megabits per second broadband after investing $125 million in its fiber optic network. [23]

Acquisition by Cincinnati Bell

On July 10, 2017, Cincinnati Bell announced it would acquire Hawaiian Telcom Holdco, Inc., parent of local telephone company Hawaiian Telcom for $650 million. [24] The sale received the approval of the Hawaii Public Utilities Commission (PUC) in April 2018 and was completed in July 2018.

Following the completion of the sale to Cincinnati Bell, the company announced that John Komeiji had been promoted to the role of president and general manager. [25] Komeiji had previously served as chief administrative officer and general counsel.

On January 7, 2020, Su Shin was promoted to the position of president and general manager following Komeiji's resignation to assume the post of general counsel at Kamehameha Schools. [26]

In September 2021, Cincinnati Bell was acquired by Macquarie Infrastructure and Real Assets. [27]

See also

Related Research Articles

<span class="mw-page-title-main">GTE</span> Defunct American telephone company

GTE Corporation, formerly General Telephone & Electronics Corporation (1955–1982), was the largest independent telephone company in the United States during the days of the Bell System. The company operated from 1926, with roots tracing further back than that, until 2000, when it was acquired by Bell Atlantic; the combined company took the name Verizon.

<span class="mw-page-title-main">Regional Bell Operating Company</span> U.S. regional telephone company created by 1984 break of AT&T

A Regional Bell Operating Company (RBOC) was a corporate entity created as result of the antitrust lawsuit by the U.S. Department of Justice against the American Telephone and Telegraph Company (AT&T) in 1974 and settled in the Modification of Final Judgment on January 8, 1982.

Verizon is an American wireless network operator that previously operated as a separate division of Verizon Communications under the name Verizon Wireless. In a 2019 reorganization, Verizon moved the wireless products and services into the divisions Verizon Consumer and Verizon Business, and stopped using the Verizon Wireless name. Verizon is the second-largest wireless carrier in the United States, with 143.3 million subscribers at the end of Q2 2023.

<span class="mw-page-title-main">Altafiber</span> American telecommunications company

Cincinnati Bell, doing business as Altafiber, is a regional telecommunications service provider based in Cincinnati, Ohio, United States. It provides landline telephone, fiber-optic Internet, and IPTV services through its subsidiaries Altafiber Home Phone and Hawaiian Telcom, which are the incumbent local exchange carriers for the Greater Cincinnati metropolitan area and Hawaii. Other subsidiaries provide enterprise information technology services and long distance calling.

Cellular One is the trademarked brand name that licenses services used by several cellular service providers in the United States. The brand was sold to Trilogy Partners by AT&T in 2008 shortly after AT&T had completed its acquisition of Dobson Communications. Cellular One was originally the trade name of one of the first mobile telephone service providers.

<span class="mw-page-title-main">Alltel</span> Former American telecommunications company

Alltel was a landline, wireless and general telecommunications services provider, primarily based in the United States. Before its wireless division was acquired by Verizon Wireless and AT&T, Alltel provided cellular service to 34 states and had approximately 13 million subscribers. As a regulatory condition of the acquisition by Verizon, a small portion of Alltel was spun off and continued to operate under the same name in six states, mostly in rural areas. Following the merger, Alltel remained the ninth largest wireless telecommunications company in the United States, with approximately 800,000 customers. On January 22, 2013, AT&T announced they were acquiring what remained of Alltel from Atlantic Tele-Network for $780 million in cash.

<span class="mw-page-title-main">Breakup of the Bell System</span> 1982 U.S. government action to end AT&T Corps monopoly over telephone services

The breakup of the Bell System was mandated on January 8, 1982, by a consent decree providing that AT&T Corporation would, as had been initially proposed by AT&T, relinquish control of the Bell Operating Companies, which had provided local telephone service in the United States. This effectively took the monopoly that was the Bell System and split it into entirely separate companies that would continue to provide telephone service. AT&T would continue to be a provider of long-distance service, while the now-independent Regional Bell Operating Companies (RBOCs), nicknamed the "Baby Bells", would provide local service, and would no longer be directly supplied with equipment from AT&T subsidiary Western Electric.

Ameritech Mobile Communications, LLC was the first company in the United States to provide cellular mobile phone service to the general public. Cell service became publicly available in Chicago on October 13, 1983. The company was a division of Ameritech which, as of January 1, 1984, was the holding company of Illinois Bell, Michigan Bell, Wisconsin Bell, Ohio Bell, and Indiana Bell, which provides landline service to the Great Lakes region. From around 1986, Cincinnati Bell held a 45% stake in the company. Originally named Ameritech Mobile Communications, it later became known as Ameritech Cellular.

In telecommunications, quadruple play or quad play is a marketing term combining the triple play service of broadband Internet access, television and telephone with wireless service provisions. This service set is also sometimes referred to as "The Fantastic Four".

<span class="mw-page-title-main">Airfone</span> Air-ground radiotelephone service

Airfone was an air-ground radiotelephone service developed by MCI founder John D. Goeken, and operated under the names Airfone, GTE Airfone, and Verizon Airfone. Airfone allowed passengers to make telephone calls in-flight. Airfone handsets were often located in the middle airliner seatbacks, with two handsets per row for 6-wide coach seating configurations, and more or less depending on the aircraft layout and fare class. First class cabins typically had one handset per seat. Some planes had one or more bulkhead mounted phone stations with cordless handsets that the passengers could use, instead of the multiple wired handsets. Airfone phone calls were usually quite expensive compared to ground-based telephone calls, costing $3.99 per call and $4.99 per minute in 2006.

<span class="mw-page-title-main">Ziply Fiber</span> American telecommunications company

Northwest Fiber, LLC, doing business as Ziply Fiber, is an American telecommunications company based in Kirkland, Washington. Ziply is a subsidiary of WaveDivision Capital, a private investment company, which is also Kirkland-based. The company started operations on May 1, 2020, when it completed its acquisition of Frontier Communications Northwest operations and assets for $1.4 billion; Frontier sold its Northwest operations after filing for bankruptcy protection in April 2020. Ziply Fiber's footprint covers the Pacific Northwest region, specifically the states of Washington, Oregon, Idaho and Montana. Its key offerings include fiber internet and phone for residential customers, Business Fiber Internet, and Ziply Voice services for small businesses; and a variety of internet, networking and voice solutions for enterprise customers. The company will also continue to support DSL and grandfathered TV customers. Ziply has stated that it plans on investing $500 million to improve its network and service throughout its footprint. This includes the goal of bringing fiber to nearly 85% of its network, which mainly encompasses rural communities. As of June 2020, approximately 30% have access to fiber.

Frontier California, Inc. is a Frontier Communications-owned operating company providing telephone service in former Verizon regions. This included Southern California cities such as Long Beach, Seal Beach, Lakewood, Norwalk and Santa Monica.

<span class="mw-page-title-main">Frontier Communications</span> American telecommunications company

Frontier Communications Parent, Inc. is an American telecommunications company. Known as Citizens Utilities Company until 2000, Citizens Communications Company until 2008, and Frontier Communications Corporation until 2020, as a communications provider with a fiber-optic network and cloud-based services, Frontier offers broadband internet, digital television, and computer technical support to residential and business customers in 25 states. In some areas it also offers home phone services.

<span class="mw-page-title-main">Windstream Holdings</span> Provider of voice and data network communications

Windstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States. The company also offers residential broadband, phone and digital streaming TV services to consumers within its coverage area. It is the ninth largest residential telephone provider in the country with service covering more than 8.1 million people in 21 states.

Dennis F. Strigl is an American corporate executive. He is the retired president, chief executive officer, and chief operating officer of Verizon Wireless, responsible for operations at Verizon Telecom, Verizon Wireless and Verizon Business. He was appointed on January 1, 2007, and worked for Verizon for about three years until his retirement on December 31, 2009.

<span class="mw-page-title-main">Verizon Communications</span> American telecommunications company

Verizon Communications Inc. is an American multinational telecommunications conglomerate. The company is incorporated in Delaware, and headquartered at 1095 Avenue of the Americas in Midtown Manhattan, New York City. Verizon's capital stock is a component of the Dow Jones Industrial Average.

<span class="mw-page-title-main">Hermann A. Widemann</span> American judge

Hermann Adam Widemann was a businessman from Germany who was a judge and member of the cabinet of the Kingdom of Hawaii.

James Albert Attwood Jr. is an American businessman. He serves as a Senior Advisor at The Carlyle Group and chairman of Syniverse Technologies. He is a former investment banker at Goldman Sachs and EVP of Verizon Communications. He was a major donor to Hillary Clinton's 2016 presidential campaign and Joe Biden's 2020 presidential campaign.

<span class="mw-page-title-main">Mobi (company)</span> Hawaiʻi wireless carrier

Mobi, Inc. is a wireless carrier founded in 2004 and based in Honolulu. The company provides service on each of the major islands of Hawaiʻi. The company is an operator member of the GSMA, the Competitive Carriers Association, and the Pacific Telecommunications Council.

References

  1. 1 2 3 4 5 Sokei, Debbie; Hao, Sean (2004-05-22). "Local Verizon workers optimistic". The Honolulu Advertiser . Retrieved 2014-12-28.
  2. "Cincinnati Bell completes acquisition of Hawaiian Telcom, Komeiji named president". www.bizjournals.com. Retrieved 2021-02-26.
  3. "Hawaiian Telcom gets a license for cable TV". Honolulu Star-Advertiser.
  4. Creamer, Beverly (January 2012). "Hawaii Business CEO of the Year: Eric Yeaman". Hawaii Business Magazine. Archived from the original on February 1, 2014. Retrieved 2014-12-28.
  5. "About Hawaiian Telcom" . Retrieved December 28, 2014.
  6. Balch, J.A. (1912). Annual Report of the Honolulu Chamber of Commerce for the year ending August 16th, 1911 (1st ed.). Honolulu, The Hawaiian Gazette CO., LTD. pp. 76, 77.
  7. "Mutual Telephone Company". The Pacific Commercial Advertiser. September 16, 1886. p. 3.
  8. "THE MUTUAL TELEPHONE CO". The Daily Bulletin. July 23, 1883. p. 2.
  9. "Number, Please". Ho'okuleana. March 10, 2013. Retrieved December 28, 2014.
  10. Balch, J.A. (1912). Annual Report of the Honolulu Chamber of Commerce for the year ending August 16th, 1911 (1st ed.). Honolulu, The Hawaiian Gazette CO., LTD. pp. 76, 77.
  11. "J Ballard Atherton, President of the Hawaiian Telephone Company".
  12. Martin, Dan (2004-10-06). "Union supports Verizon suitor". Honolulu Star-Bulletin . Archived from the original on 2004-10-31. Retrieved 2004-10-10.
  13. Wu, Nina (2007-02-09). "Hawaiian Telcom hires new help". Honolulu Star-Bulletin . Retrieved 2007-02-09.
  14. Consillio, Kristen (2008-02-05). "Hawaiian Telcom ousts CEO". Honolulu Star-Bulletin . Archived from the original on 2008-02-08. Retrieved 2008-02-05.
  15. "HECO executive named president of Hawaiian Telcom". Pacific Business News . 2008-05-08. Retrieved 2008-05-08.
  16. "Carlyle's Hawaiian Telecom Bet Goes Belly Up". Washington Post . 2008-12-01. Retrieved 2008-12-02.
  17. "Firm buys $7.6M stake in HawTel: Cerberus' presence in Isles found in such hotels as Mauna Kea, Royal Hawaiian". McClatchy-Tribune Information Services. 2009-11-21.
  18. "Hawaiian Telcom's $460M reorganization gets OK". Honolulu Advertiser . 2009-11-14. Retrieved 2009-11-20.
  19. Sophie Cocke (December 27, 2010). "Hawaiian Telcom starts trading stock" . Retrieved December 11, 2011.
  20. "Hawaiian Telcom Common Stock Begins Trading on NASDAQ under Ticker Symbol "HCOM"" (Press release). 2011-07-05. Retrieved 2011-12-12.
  21. "Hawaiian Telcom gets a license for cable TV" from Honolulu Star-Advertiser (June 25, 2011)
  22. "Hawaiian Telcom TV kicks off around Oahu" from Honolulu Star-Advertiser (July 2, 2011)
  23. "Hawaiian Telcom launches Hawaii's fastest Internet". 7 March 2014.
  24. Moritz, Scott (July 10, 2017). "Cincinnati Bell to Buy Hawaiian Telcom, OnX for $851 Million". Bloomberg . Retrieved October 25, 2017.
  25. "John Komeiji to lead Hawaiian Telcom". Honolulu Star-Advertiser . July 2, 2018. Retrieved February 15, 2020.
  26. "Hawaiian Telcom promotes Shin to president, Komeiji to join Kamehameha Schools". Pacific Business News . January 7, 2020. Retrieved February 15, 2020.
  27. Brownfield, Andy (March 13, 2020). "It's now official: Cincinnati Bell acquired". American City Business Journals .