North East Ambulance Service

Last updated

North East Ambulance Service NHS Foundation Trust
Type NHS foundation trust
Established1 July 2006
Headquarters Newcastle upon Tyne, Tyne and Wear
Region served North East England
Area size3,200 square miles
Population2.6 million
ChairPeter Strachan
Chief executiveHelen Ray
Staff2,635 (2019/20) [1]
Website www.neas.nhs.uk OOjs UI icon edit-ltr-progressive.svg

The North East Ambulance Service NHS Foundation Trust (NEAS) is an NHS foundation trust responsible for providing NHS ambulance services in North East England. NEAS is headquartered in Newcastle upon Tyne. The service provides emergency medical services to the entireties of Tyne and Wear, County Durham and Northumberland, as well as to the area of the former county of Cleveland in North Yorkshire. NEAS was formed on 1 July 2006, following the merger of the existing North East Ambulance Service with the Tees division of the Tees, East and North Yorkshire Ambulance Service (TENYAS). Northumbria Ambulance Service and County Durham Ambulance Service had previously merged on 1 April 1999.

Contents

It is one of ten Ambulance Trusts providing England with emergency medical services, receiving direct government funding for its role. NEAS also provides patient transport services (PTS), or non-emergency services, to patients in the area.

Performance

NEAS was one of four trusts in the country to receive a "good" rating in the 2006/7 Healthcare Commission Healthcheck [2] report. This was the highest rating achieved by any ambulance service for provision of care.

Between April and October 2013, the service recorded 10,072 "incidents" in which handovers to hospital accident and emergency departments had taken longer than 30 minutes and 499 which took longer than one hour resulting in penalty fines of approximately £250,000 for the service. [3]

In 2018, the trust said it would need to recruit 100 more paramedics in order to meet new ambulance performance targets. [4]

Services provided

Locations and dispatch desk areas

The main trust HQ is currently based in Newburn Riverside, Newcastle upon Tyne.

There are two control rooms currently operating for NEAS, one at the Newcastle upon Tyne HQ and one in Hebburn. 999 emergency calls and NHS 111 urgent care calls are answered by call takers at both sites.

North East Ambulance Service are split into three divisions or dispatch desk areas. These are the NEAS ambulance stations including the dispatch desk they would come under in the control room.

See also

Related Research Articles

Great North Air Ambulance British air ambulance service

The Great North Air Ambulance Service (GNAAS) is a registered charity based in the United Kingdom. It operates a dedicated helicopter emergency service for the North of England with three aircraft, serving North Yorkshire, the North-East, Cumbria and Scottish borders.

London Ambulance Service ambulance service in London

The London Ambulance Service NHS Trust (LAS) is an NHS trust responsible for operating ambulances and answering and responding to urgent and emergency medical situations within the London region of England. The service responds to 999 and 111 phone calls, providing triage and advice to enable an appropriate level of response.

James Cook University Hospital Hospital in North Yorkshire, England

The James Cook University Hospital is a 1,024 bed major tertiary referral hospital, district general hospital and major trauma centre in Middlesbrough, North Yorkshire, England, located on the A172. It forms part of the South Tees Hospitals NHS Foundation Trust, along with the Friarage Hospital in Northallerton. It caters for most specialties.

Scottish Ambulance Service Special health board providing Scotlands public ambulance services

The Scottish Ambulance Service is part of NHS Scotland, which serves all of Scotland's population., The Scottish Ambulance Service is governed by a special health board and is funded directly by the Health and Social Care Directorates of the Scottish Government.

Welsh Ambulance Service

The Welsh Ambulance Services NHS Trust is the national ambulance service for Wales and one of the three NHS trusts in the country. It was established on 1 April 1998 and as of December 2018 has 3,400 staff providing ambulance and related services to the 3 million residents of Wales.

South East Coast Ambulance Service

The South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is the NHS ambulance services trust for south-eastern England, covering Kent, Surrey, West Sussex and East Sussex. It also covers a part of north-eastern Hampshire around Aldershot, Farnborough, Fleet and Yateley. The service was made an NHS foundation trust on 1 March 2011.

North West Ambulance Service

The North West Ambulance Service NHS Trust (NWAS) is the ambulance service for North West England. It is one of 10 Ambulance Trusts providing England with Emergency medical services, and is part of the National Health Service, receiving direct government funding for its role.

South Western Ambulance Service

The South Western Ambulance Service NHS Foundation Trust (SWASFT) is the organisation responsible for providing ambulance services for the National Health Service (NHS) across South West England. It serves the council areas of Bath and North East Somerset, Bournemouth, Christchurch and Poole Council, Bristol, Cornwall, Devon, Dorset, Gloucestershire, North Somerset, Plymouth, Isles of Scilly, Somerset, South Gloucestershire, Swindon, Torbay and Wiltshire. On 1 March 2011, SWASFT was the first ambulance service in the country to become a NHS foundation trust. On 1 February 2013, neighbouring Great Western Ambulance Service merged with the trust.

Yorkshire Ambulance Service

Yorkshire Ambulance Service NHS Trust (YAS) is the NHS ambulance service covering most of Yorkshire in England. It is one of ten NHS Ambulance Trusts providing England with emergency medical services as part of the National Health Service it receives direct government funding for its role.

South Central Ambulance Service

The South Central Ambulance Service NHS Foundation Trust (SCAS) is the ambulance service for the counties of Berkshire, Buckinghamshire, Oxfordshire and Hampshire. It is a foundation trust of the National Health Service, and one of ten NHS ambulance trusts in England.

East of England Ambulance Service

The East of England Ambulance Service NHS Trust (EEAST) is an NHS trust responsible for providing National Health Service (NHS) ambulance services in the counties of Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk, in the East of England region. These consist of approximately 6.2 million people across an area of 7,500 square miles (19,000 km2).

Great Western Ambulance Service Former NHS emergency services trust.

The Great Western Ambulance Service NHS Trust (GWAS) was a National Health Service (NHS) trust which provided emergency and non-emergency patient transport services to Bath and North East Somerset, Bristol, Gloucestershire, North Somerset, Swindon and Wiltshire, in South West England. It was formed on 1 April 2006 by the merger of the Avon, Gloucestershire and Wiltshire ambulance services. The ambulance service was acquired by neighbouring Foundation Trust South Western Ambulance Service (SWASFT) on 1 February 2013.

West Midlands Ambulance Service

The West Midlands Ambulance Service University NHS Foundation Trust (WMAS) is the second-largest ambulance service, and the first university ambulance trust in the UK. It is the authority responsible for providing NHS ambulance services within the West Midlands region of England. It is one of ten ambulance trusts providing England with emergency medical services, and is part of the National Health Service.

Emergency medical services in the United Kingdom Overview of emergency medical services in the United Kingdom

Emergency medical services in the United Kingdom provide emergency care to people with acute illness or injury and are predominantly provided free at the point of use by the four National Health Services (NHS) of England, Scotland, Wales, and Northern Ireland. Emergency care including ambulance and emergency department treatment is only free to UK residents and a charge may be made to those not entitled to free NHS care. The NHS commissions most emergency medical services through the 14 NHS organisations with ambulance responsibility across the UK.

National Health Service ambulance services provide free at the point of use emergency medical care to any person requiring treatment, regardless of immigration or visitor status, within the United Kingdom. These services are provided by National Health Services of England, Scotland, Wales and Northern Ireland. The current system comprises 14 NHS organisations: 11 ambulance services trusts cover the separate regions of England and; individual nationwide services cover Scotland, Wales and Northern Ireland respectively.

East Midlands Ambulance Service

East Midlands Ambulance Service NHS Trust (EMAS) provides emergency medical services, urgent care and patient transport services for the 4.8 million people within the East Midlands region of the UK - covering Nottinghamshire, Derbyshire, Leicestershire, Rutland, Lincolnshire and Northamptonshire. It was formed in 1999 by amalgamating several county ambulance services, and in July 2006 was dissolved and reformed under the same name as part of a nationwide reorganisation of ambulance service provision.

NHS Pathways

NHS Pathways is a triage software utilised by the National Health Service of England to triage public telephone calls for medical care and emergency medical services – such as 999 or 111 calls – in some NHS trusts and five of the ambulance services in the country. In its emergency capacity, it has replaced the Advanced Medical Priority Dispatch System for some trusts, and in non-emergency telephone triage it is found in many medical care triage systems, such as NHS 111.

Out-of-hours services are the arrangements to provide access to healthcare at times when General Practitioner surgeries are closed; in the United Kingdom this is normally between 6.30pm and 8am, at weekends, at Bank Holidays and sometimes if the practice is closed for educational sessions.

Healthcare in Northumberland, since 2013, is the responsibility of the Northumberland, Newcastle Gateshead and North Tyneside clinical commissioning groups.

References

  1. "North East Ambulance Service NHS Foundation Trust Annual Report and Accounts 2019/20" (PDF). North East Ambulance Service NHS Foundation Trust. Retrieved 15 April 2021.
  2. North East Ambulance Service NHS Trust
  3. "Huge fines for NHS trusts as thousands of patients are kept waiting in ambulances". Northern Echo. 25 November 2013. Retrieved 14 December 2013.
  4. "Ambulance trusts demand millions to meet new targets". Health Service Journal. 4 May 2018. Retrieved 13 August 2018.