Critical reception
Larry Flick from Billboard complimented the singer for "his spiritual side, infusing this atmospheric acoustic soul ballad with uplifting lyrics and a choral climax". He noted that "the whole tone and musical texture of this single are markedly different from anything that Kelly has previously recorded. It's a refreshing change that leaves you anticipating the direction he will take on his next album". [1] Pan-European magazine Music & Media declared it "a very well-crafted ballad".
Programmer Vranz van Maaren at the Netherlands' leading station, AC outlet Sky 100.7 FM, commented: "In general I am not that R&B-minded but when I first saw the clip I was just blown away and when I contacted the record company (Zomba) they handed me a copy as soon as possible, because they were afraid that I'd change my mind if I found out it was R. Kelly". He also added: "The song is far less R&B than many of his previous efforts, and shows that he's able to broaden his potential audience a great deal without alienating his traditional fan base". [3] Alan Jones from Music Week described it as "a pretty, semi-acoustic ballad not a million miles away from some of the stuff Babyface does. It has a rousing chorus on which Kelly is aided and abetted by the soulful interjections of the Chi-Towne Gospel Machine and Tyrone's Kids. Another smash." [4]
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