ProCare

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ProCare was a service offered by Apple Computer for use at Apple retail stores providing enhanced access to services from the Genius Bar. ProCare had an annual membership fee of US$99 for use with up to three Apple computers. Among the services included with membership were scheduling of Genius Bar reservations up to 14 days in advance (vs. 3 days for non-members) and faster turnaround times for in-store repairs. ProCare membership also included personalized setup of new machines, a yearly 'tune-up' and 'backup consultation'.

ProCare previously included individualized training and instruction on a variety of topics relating to Apple computers and software, but as of May 2, 2007, this was spun off as a separate training service called One to One. [1]

On March 3, 2011, the ProCare service was superseded by Joint Venture from Apple. [2]

References

  1. ↑ Peter, Cohen (May 2, 2007). "Apple separates ProCare service and training". PC World . Archived from the original on January 19, 2012. Retrieved May 7, 2019– via Macworld.
  2. ↑ Chartier, David (March 3, 2011). "Apple unveils Joint Venture service for business owners". Macworld . Retrieved May 7, 2019.
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