The Surface Go 4 For Business is the fourth generation model of the Surface Go series of devices, targeted at businesses rather than consumers, introduced as the successor to the Surface Go 3 For Business by Microsoft at their Surface Event on September 21, 2023.[1] The tablet runs Windows 11 Pro.
Unlike the Surface Go 3, this model does not offer color options, or LTE networking. Its marketing pivoted to marketing the improved repairability of the device. While the Surface Go 4 is marketed as a device for businesses, it was made available to the general public from the Microsoft Store[2] and various retailers.[3]
Configuration
Surface Go 4 For Business configuration options[4][5]
The 8.3mm thick tablet weighs 521 grams (1.15 pounds) without the type cover.
Up to 12.5 Hours of battery life
Serviceability
Hardware
The Surface Go 4 is the 7th addition to the lightweight 2-in-1 Surface lineup. The Surface Go 4 is aimed toward small to mid-sized businesses. The tablet chassis has not changed significantly since the last generation. There is only one option for the processor, the Intel Processor N200, based on the Alder Lake microarchitecture. The N200 is claimed to be 80% faster than the previous processor in the Surface Go 3, however the microsoft website does not specify which processor this is in reference to. All options of the Surface Go come with 8GB of RAM. Storage on the device is the same as the previous model, with options for 64GB, 128GB, or 256GB.
The device has a single USB-C Type 3.1 Gen 1 (5Gbps) full function port. Allowing for the use of charging and displayport output through the USB-C Connector. The system has a proprietary Surface Connect port for charging and docking the device to other accessories. The front-facing camera assembly has an infrared sensor that supports login via Windows Hello. The device comes with a Dual far-field Studio Mic setup with Voice Clarity, improving on the previous microphone array.
The Surface Go 4 uses the same 8-pin keyboard interface as the previous Surface Go models, so the device is compatible with previous type covers.
Software
The Surface Go 4 runs Windows 11 Pro or Windows 10 Pro depending on how the device is configured. The device also supports Windows Hello login using biometricfacial recognition.[6] Windows 11 comes with multiple default applications along with options to add Microsoft 365 applications in Business Standard, Business Premium, or a 30-day free trial Version.
Serviceability
Microsoft designed the Surface Go 4 to be much more repairable than its predecessors. According to Microsoft, the following components are FRUs, or Field replaceable Units:
Display
Battery and back cover
Kickstand
Hinge
Motherboard
MicroSDXC card reader
Type Cover connector
Front camera
Rear camera
Windows Hello camera
Speakers
Along with notifying businesses of what parts are replaceable, Microsoft provides documentation[7] on how to troubleshoot your device, articles made for specifc device types,[8] Where to purchase parts, and FAQs for the most common issues.
As part of the initiative to make their devices repairable, Microsoft has partnered with iFixit in order to provide instructions and spare parts. Parts can also be ordered directly from Microsoft through the Microsoft Store.[9]
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