West Bengal Transport Corporation

For reading about previous operators, see Calcutta State Transport Corporation and Calcutta Tramways Company.

West Bengal Transport Corporation

Logo of WBTC (since 2016)
WBTC (Erstwhile CSTC) Non AC Bus
Company type	Public transport
Predecessor	STS (1948–1960) CSTC (1960–2017) CTC (1880–2017) WBSTC (1991–2017)
Founded	8 June 2016 (2016-06-08)
Headquarters	Paribahan Bhavan – I, 12, R.N. Mukherjee Road, Kolkata, West Bengal 700001 , India
Area served	Kolkata West Bengal
Services	Bus Service Tram Service Ferry Service
Owner	Ministry of Transport, Government of West Bengal
Website	wbtconline.in

West Bengal Transport Corporation (WBTC) ^[1] is a West Bengal state government undertaken corporation which plies buses, trams and ferries in the state. It was formed by merging existing state transport agencies, namely the Calcutta State Transport Corporation (CSTC), the Calcutta Tramways Company (CTC) and the West Bengal Surface Transport Corporation (WBSTC). ^{[2] [3]}

History

Bus services in Kolkata (then known as Calcutta) started in the year 1920 but were unorganised. The organized road transport in the public sector was given shape on 31 July 1948 with the creation of State Transport Services under the Directorate of Transportation, Government of West Bengal. It started operations on 6 intracity routes, with a fleet of 25 buses. The diesel era started with the addition of two double-decker buses in 1949–50. Then the STS became self-sustainable with the establishment of depots and terminals. Gradually, the structure of State Transport Services turned into a full-fledged organization with spreading its network of operation to the entire city (mainly covering Calcutta Improvement Trust area). After about 12 years, State Transport Services became CSTC (Calcutta State Transport Corporation) on 15 June 1960. ^[4] This was the start of a new era for the public transport system in the city and state. Up to 1966-67, CSTC nationalized about 90% of the city's routes. After that CSTC could not sustain the increased passenger demands in the city mainly due to financial constraints. Since then the Government decided to allow private buses to operate on CSTC routes and areas. It also started operating on long-distance routes, starting with Calcutta–Digha in 1968. Over the years, with rapid expansions of long-distance operations, CSTC connected remote rural areas of the state with Kolkata. Soon, it covered almost the whole state and connected the district headquarter towns. In 1989, a new body was formed, named West Bengal Inland Water Transport Corporation Limited, for the operation of vessel services. It started with ferry services on the Hooghly River and the Muri Ganga rivers. Later this was merged into West Bengal Surface Transport Corporation, which provided bus services in Kolkata and different areas of South 24-Parganas, along with the CSTC. In June 2016, WBSTC, CTC and CSTC were merged into one with operational name WBTC. Till the merge, WBSTC had a fleet of 233 (Volvo AC, TATA Marco Polo AC and non-AC) buses. ^[5]

Operations

Fleet

WBTC has a fleet of 1337 buses as of 2019. ^[6] and 20 vessels for Passenger Ferry Service. Right now its fleet consists of 400 AC buses. The buses are in blue and white livery of Volvo, Tata Marcopolo, Eicher and JanBus models from Ashok Leyland, the first low floor front entry public buses in the country. These were brought under the visionary of the central JNNURM scheme. ^[7]

Division

Previously, the depots were separately administered by CSTC , CTC , WBSTC . But after the merger, all have come under the purview of WBTC. ^[8]

Depots

WBTC Depots are used for parking and repairing buses and trams. The following depots are: ^[9]

Belghoria Depot

Garia Depot

Howrah Depot

Kasba Depot

Lake Depot

Maniktala Depot

Paikpara Depot

Salt Lake Depot

Taratala Depot

Thakurpukur Depot

Belgachia Depot

Tollygunge Depot

Khidirpur Depot

Kalighat Depot

Gariahat Depot

Park Circus Depot

Rajabazar Depot

Ultadanga Depot

Joka Depot

Barasat Depot

Nilgunge Depot

Habra Depot

Services

Bus services

See also: Calcutta State Transport Corporation

Buses are operated on many routes across Kolkata and its suburban areas providing express bus service with limited stops. ^[10]

Late Night Bus services

This was introduced to provide late night transportation service to the city. Buses ply on several routes across the city connecting northern & southern parts of the city with Howrah Station, Kolkata Airport, Salt Lake and New Town. These routes are AC-54, EB-14, AC-39, AC-24A, AC-12D, AC-5, AC-37, AC-47, AC-50A, S-10A, S-3A, E-1, E-32, S-22, S-24, S-7, S-12, S-12D, S-30 and S-31. ^[11] The last bus on these important routes will leave at 10.45 Pm and will run until 12.30 Am. ^[12]

Banglashree Express AC Bus services

This service was introduced to connect district Headquarters towns of the state with the state capital with express bus service, so that people can travel overnight to reach Kolkata. ^[13]

The bus route number starts with BE.

Tram services

For more detail, see Trams in Kolkata.

The tram operations came under WBTC from CTC, after the merge. In 2019 air-conditioned Trams were introduced in the network. ^[14]

Ferry services

WBTC also operates ferry routes across Hooghly river. One can avail the services using daily tickets, and few routes using season ticket. ^[15]

Special services

Some special bus services are also provided on some occasions like ^[16]

• Gangasagar Mela
• Durga Puja Parikrama
• Durga Puja Shopping
• International Kolkata Book Fair
• Winter Weekend Special
• Eco Park Operation
• Christmas Carnival
• Haj Pilgrims

Public initiatives

• Kolkata Tram Library: WBTC launched India's first Tram library on 24 September 2020, in presence of MD, WBTC, Rajanvir Singh Kapur IAS
• Kolkata Heritage River Cruise: launched by WBTC on 1 October 2020.
• Kolkata Tyre Park: launched on 13 November 2020, made using scrap tyres in presence of Chairman Rachpal Singh, Vice Chairman Saha and MD Rajanvir Singh Kapur IAS.
• Paat Rani: A tram with jute items made by inmates of Presidency and Dum Dum Correctional Homes was launched on 13 November 2020.
• On 14 November 2020, WBTC launched world's first children library named Kolkata Young Readers’ Tramcar. Launched by MD WBTC Rajanvir Singh Kapur and Director Apeejay. ^{[17] [18]}
• Road Safety Campaign called 'Safe Drive Save Life'.
• Environment Protection campaign through the Green Movement campaign
• On the 140th Anniversary of registration of the Calcutta Tramways Company in London, on 22 December 2020; WBTC launched Tram World Kolkata (TWK). TWK was planned to convert a junkyard in Gariahat Tram depot. The entire effort took 41 days.

In 41 days the area was converted into a paradise for tram lovers, with stamps, tickets, coins, old tram documents and vintage photos. Food, music and art will be added in due course to make it an international tourist destination for tram lovers.

Launched by MD Rajanvir Singh Kapur IAS in presence of Chairman Rachpal Singh IPS Retd.

Other utilities

Intelligent Transport System

To cope up with the increasing demand of public transport in the city, some innovative measures were taken up, with a cost of ₹ 9,39,89,926, except fleet management. This also includes the Pathadisha app.

• On-Bus Intelligent Transport System (OBITS)
• Automatic Fare collection system (AFCS) with Smart Card ticketing system (West Bengal Transport Card)
• Passenger Information system including Mobile Application on the basis of Vehicle Tracking System
• Fleet Management System
• Integration Services for UBS-II complied Buses
• Passenger friendly on-board destination display
• Removal of additional switch for ITS to enable tracking whenever the ignition is on
• Zero cost on commuter to use these facilities – info available on their smart phones and publicly displayed LEDs
• A unique application (Driver's app) has been introduced to track non-BS-IV vehicles too

See also

• Transport in Kolkata
• Trams in Kolkata
• Calcutta State Transport Corporation
• Calcutta Tramways Company

References

1. "West Bengal Transport Corporation". WBTC. Retrieved 10 September 2025.
2. "WB govt merges three transport corporations". The Times of India. 8 June 2016. Retrieved 12 September 2025.
3. "West Bengal transport gets Biswa Bangla stamp". The Times of India. 8 December 2016. Retrieved 7 September 2025.
4. "Kolkata's CSTC celebrates 75 historic years with decorated fleet". The Telegraph. 2 August 2023. Retrieved 12 September 2025.
5. "transport dept. wb". Archived from the original on 20 June 2019. Retrieved 25 June 2019.
6. Bandyopadhyay, Krishnendu (24 June 2019). "Kolkatans ditch cars, warm to AC bus fleet". The Times of India. Archived from the original on 2 August 2019. Retrieved 20 July 2019.
7. "City gets bus fleet the world is waiting for". 30 July 2014. Retrieved 12 September 2025.
8. "Bus Depots & Terminals". Transport Department, Government of West Bengal. Archived from the original on 20 June 2019. Retrieved 25 June 2019.
9. "Bus Depots & Terminals". Transport Department, Govt. of WB. Retrieved 10 September 2025.
10. "WBTC City Bus routes". WBTC. Retrieved 7 September 2025.
11. "Kolkata to Resume Night Bus Services in 20 Routes after 7 Years" . Retrieved 12 September 2025.
12. "রাত ১১টার পরও মিলবে বাস পরিষেবা, যাত্রীদের সুবিধায় শহরে সরকারি বাসের 'লেট নাইট সার্ভিস' চালু". Sangbad Pratidin. 4 March 2025. Retrieved 12 September 2025.
13. "Bengal CM flags off Banglashree Express buses". AITC. Retrieved 12 September 2025.
14. "West Bengal Transport Corporation gets award for reforms in Kolkata tramways". The Telegraph. 6 May 2023. Retrieved 12 September 2025.
15. "Ferry Service – WBTC-West Bengal Transport Corporation". Archived from the original on 15 January 2022. Retrieved 23 August 2019.
16. "Special Services – WBTC-West Bengal Transport Corporation". Archived from the original on 11 May 2023. Retrieved 27 June 2019.
17. "World's First Tramcar For Young Readers in Kolkata". India.com. 15 November 2020.
18. Kuruvilla, Elizabeth (8 May 2015). "Business Lounge with Priti Paul". mint.