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Corporate propaganda refers to corporations or government entities that spread specific ideology in order to shape public opinion or perceptions and promote its own interests. [1] The more well known term, Propaganda, refers to the spreading of information or ideas by someone who has an interest in changing another persons thoughts or actions. Two important early developers in this field were Harold Lasswell and Edward Bernays. Some scholars refer to propaganda terms such as public relations, marketing, and advertising as Organized Persuasive Communication (OPC). [2] Corporations must learn how to use OPC in order to successfully target and control audiences.
It was not until the 20th century that the term propaganda started to become more well-known. The invention of the newspaper and radio aided the public's knowledge of this term because of its use in World War 1. [3] Harold Lasswell was the first to define propaganda as it is thought of today. He defined it as a person or group that aims to influence the opinion or actions of another through psychological manipulations often, subconsciously.
One of the initial developers in the field of Propaganda was Edward Bernays. Propaganda became more widely known during World War I when the US government hired Bernays for the Committee for Public Informations (CPI). Throughout the early portion of his career, he called himself a propagandist. While he was employed by the CPI, Bernays established the "Counsel on Public Relations" and established Public Relations as a stand-alone practice. [4] He once stated in an interview, "If this could be used for war, it can be used for peace," speaking about the uses of propaganda. [5] During World War I, the term propaganda had taken on a negative connotation due to its use in Nazi Germany. In Bernay's book Propaganda, he stated that the using the term was a crucial part of organizations that wanted to get noticed by the public. Since propaganda had negative connotations already, he wanted it separated from its original connotation so that organizations could use targeted messaging to influence American consumers. He wanted to redefine propaganda to fit in the Public Relations role. His "new propaganda" was to be seen as a tool to be used by corporations to shape society's opinions and persuade consumers. [4]
The first users of propaganda in the US was the government. President Woodrow Wilson needed a way to persuade the American people to support US involvement in World War I. The CPI recruited famous American artists, filmmakers, and writers to make pro-war products and advertisements. Newspapers and magazines printed advertisements urging that it was the American citizen's duty to buy war bonds and stamps to support the war efforts. [6]
After the success of the pro-war propaganda campaign, Bernays was hired by the American Tobacco Company to find a way to persuade American women to start smoking. In the 1920s men were the primary consumers of cigarettes, and the American Tobacco Company saw women as an untapped potential consumer base. [7] The first campaign Bernays created was aimed at women's beauty standards. He came up with the idea to advertise cigarettes as a way to lose weight. The advertisements encouraged them to pick up a cigarette instead of a fattening food. This campaign worked incredibly well, and women started smoking at home but not out in public, so Bernays created his second campaign. This time, it appealed to the feminist movement. He labeled cigarettes "torches of freedom" and said they promoted equality among the genders. [7] This was a successful campaign because many women were involved in the feminist movement at the time and were eager to accept changes that put them on the same level as men.
Not all scholars agree that propaganda can be defined as PR. Those in the field of PR see organized persuasive communication (OPC) as a non-manipulative (consensual) form of persuasion in a democratic society. While others see all propaganda, as manipulative both historically and in current societies. [2]
The early scholars of propaganda, like Lasswell, saw the notion of organized manipulation as unavoidable, and as society progressed, more and more corporations came to rely on it. Scholars of propaganda believe it to be a manipulative type of persuasion that intends to influence a person's opinion. They believe that those who use propaganda do not care if it is used un-consensually or deceptively.
Those who study the field of PR tend to distance themselves from the word propaganda. They believe that any form of OPC that is highly manipulative only occurs in authoritarian governments or governments that are in direct opposition to democratic societies. [2] They do not relate PR with any form of deception, incentivization, or coercion. The negative connotation people associate the word propaganda with has been difficult to change since its initial conception in World War I. The public resistance to adopting the idea that propaganda was not always corrupt led Edward Bernays to redefine forms of propaganda to PR.
Another reason PR scholars have tried to separate themselves from propaganda is because some say that any form of persuasion is manipulation. [2] Corporations rely on persuasion to sell an idea and a product. PR scholars believe that if all persuasion is manipulation, then consumers would unable to tell the difference between actual and untrue advertising statements.
During the period right after World War I, the press and journalists were opposed to the practice of public relations. They believed that journalists only wrote for the interest of the public and condemned public relations for writing subjective statements that only benefited the clients. [8] Many journalists were critical of Bernays and his new public relations. They had a hard time seeing the differences between PR and press agents. Bernays believed that, at its core, PR was a moral practice that benefited all society, but he had trouble convincing others of that.
Even though Bernays felt his definition of PR was completely ethical, some scholars criticized his involvement in the field. One occurrence that Bernays was involved with that had people questioning the ethics of propaganda or PR involved the National Electric Light Association (NELA) and their parent company, General Electric (GE). In 1928. NELA implemented a propaganda campaign that discouraged the public from owning any of the electric utilities (GE). Their propaganda campaign was set in newspapers and schools. The company publicly said that the campaign was for educational purposes so that the public would be more informed about the industry. However, when the government investigated them, it was found that they were buying off schools and faculty. [8] They were found not only to be conducting manipulative forms of propaganda but also to have gone as far as to completely block opposing viewpoints, which was directly against what Bernays said propaganda was used for. When Bernays was asked to write about this incident, he said that when a PR counsel takes on an organization, they must maintain an entirely ethical stance, and when a point of view is bought, it is no longer ethical. [8] Though some corporations use PR manipulatively, Bernays still believed that those who use PR had an obligation to keep its use ethical.
Propaganda is communication that is primarily used to influence or persuade an audience to further an agenda, which may not be objective and may be selectively presenting facts to encourage a particular synthesis or perception, or using loaded language to produce an emotional rather than a rational response to the information that is being presented. Propaganda can be found in a wide variety of different contexts.
Public relations (PR) is the practice of managing and disseminating information from an individual or an organization to the public in order to influence their perception. Public relations and publicity differ in that PR is controlled internally, whereas publicity is not controlled and contributed by external parties. Public relations may include an organization or individual gaining exposure to their audiences using topics of public interest and news items that do not require direct payment. The exposure is mostly media-based, and this differentiates it from advertising as a form of marketing communications. Public relations aims to create or obtain coverage for clients for free, also known as earned media, rather than paying for marketing or advertising also known as paid media. But in the early 21st century, advertising is also a part of broader PR activities.
Persuasion or persuasion arts is an umbrella term for influence. Persuasion can influence a person's beliefs, attitudes, intentions, motivations, or behaviours.
In public relations and politics, spin is a form of propaganda, achieved through knowingly providing a biased interpretation of an event or campaigning to influence public opinion about some organization or public figure. While traditional public relations and advertising may manage their presentation of facts, "spin" often implies the use of disingenuous, deceptive, and manipulative tactics.
Harold Dwight Lasswell was an American political scientist and communications theorist. He earned his bachelor's degree in philosophy and economics and his Ph.D. from the University of Chicago. He was a professor of law at Yale University. He served as president of the American Political Science Association, American Society of International Law, and World Academy of Art and Science.
Edward Louis Bernays was an American pioneer in the field of public relations and propaganda, and referred to in his obituary as "the father of public relations". His best-known campaigns include a 1929 effort to promote female smoking by branding cigarettes as feminist "Torches of Freedom", and his work for the United Fruit Company in the 1950s, connected with the CIA-orchestrated overthrow of the democratically elected Guatemalan government in 1954. He worked for dozens of major American corporations, including Procter & Gamble and General Electric, and for government agencies, politicians, and nonprofit organizations.
Media manipulation refers to orchestrated campaigns in which actors exploit the distinctive features of broadcasting mass communications or digital media platforms to mislead, misinform, or create a narrative that advance their interests and agendas.
Appeal to emotion or argumentum ad passiones is an informal fallacy characterized by the manipulation of the recipient's emotions in order to win an argument, especially in the absence of factual evidence. This kind of appeal to emotion is irrelevant to or distracting from the facts of the argument and encompasses several logical fallacies, including appeal to consequences, appeal to fear, appeal to flattery, appeal to pity, appeal to ridicule, appeal to spite, and wishful thinking.
The Committee on Public Information (1917–1919), also known as the CPI or the Creel Committee, was an independent agency of the government of the United States under the Wilson administration created to influence public opinion to support the US in World War I, in particular, the US home front.
Propaganda, a book written by Edward Bernays in 1928, incorporated the literature from social science and psychological manipulation into an examination of the techniques of public communication. Bernays wrote the book in response to the success of some of his earlier works such as Crystallizing Public Opinion (1923) and A Public Relations Counsel (1927). Propaganda explored the psychology behind manipulating masses and the ability to use symbolic action and propaganda to influence politics, effect social change, and lobby for gender and racial equality. Walter Lippmann was Bernays' unacknowledged American mentor and his work The Phantom Public greatly influenced the ideas expressed in Propaganda a year later. The work propelled Bernays into media historians' view of him as the "father of public relations."
Consumer capitalism is a theoretical economic and social political condition in which consumer demand is manipulated in a deliberate and coordinated way on a very large scale through mass-marketing techniques, to the advantage of sellers.
"The Engineering of Consent" is an essay by Edward Bernays first published in 1947, and a book he published in 1955.
Propaganda techniques are methods used in propaganda to convince an audience to believe what the propagandist wants them to believe. Many propaganda techniques are based on socio-psychological research. Many of these same techniques can be classified as logical fallacies or abusive power and control tactics.
Most textbooks date the establishment of the "Publicity Bureau" in 1900 as the start of the modern public relations (PR) profession. Of course, there were many early forms of public influence and communications management in history. Basil Clarke is considered the founder of the PR profession in Britain with his establishment of Editorial Services in 1924. Academic Noel Turnball points out that systematic PR was employed in Britain first by religious evangelicals and Victorian reformers, especially opponents of slavery. In each case the early promoters focused on their particular movement and were not for hire more generally.
Leonard William Doob was an American academic who worked as the Sterling Professor Emeritus of Psychology at Yale University and was a pioneering figure in the fields of cognitive and social psychology, propaganda and communication studies, as well as conflict resolution. He served as director of overseas intelligence for the United States Office of War Information in World War II and also wrote several works intersecting cognition, psychology and philosophy.
Crowd manipulation is the intentional or unwitting use of techniques based on the principles of crowd psychology to engage, control, or influence the desires of a crowd in order to direct its behavior toward a specific action. This practice is common to religion, politics and business and can facilitate the approval or disapproval or indifference to a person, policy, or product. The ethicality of crowd manipulation is commonly questioned.
The following is a list of public relations, propaganda, and marketing campaigns orchestrated by Edward Bernays.
Propaganda is a form of communication that aims to shape people's beliefs and behaviors. It is typically not impartial and used to promote a specific agenda or perspective and is often biased, misleading, or even false. Propagandists use various techniques to manipulate people's opinions, including selective presentation of facts, the omission of relevant information, and the use of emotionally charged language.
Propaganda is a form of persuasion that is often used in media to further some sort of agenda, such as a personal, political, or business agenda, by evoking an emotional or obligable response from the audience. It includes the deliberate sharing of realities, views, and philosophies intended to alter behavior and stimulate people to act.
Crystallizing Public Opinion is a book written by Edward Bernays and published in 1923. It is perhaps the first book to define and explain the field of public relations.