Framework Computer

Last updated

Framework Computer, Inc.
Company type Private
Industry Computer hardware
FoundedJanuary 2020;4 years ago (2020-01) [1]
FounderNirav Patel
Headquarters
San Francisco, California
,
United States
Area served
United States, Canada, United Kingdom, Germany, France, Ireland, Austria, The Netherlands, Australia, Belgium, Spain, Italy, Taiwan, Poland, Denmark, Sweden, Finland, Greece, Estonia, Latvia, Lithuania, Luxembourg, Malta, Republic of Cyprus, Slovenia, Croatia, Portugal, Slovakia, Hungary, Bulgaria, Romania, Czech Republic [2]
Key people
Nirav Patel (founder, CEO)
Products Laptops
Website frame.work
Framework team member's names printed on a part of the Framework Laptop Framework laptop part made with love by team.jpg
Framework team member's names printed on a part of the Framework Laptop

Framework Computer, Inc. is an American laptop computer manufacturer. [3] [4] [5] [6] The company positions itself as a proponent of the right-to-repair movement, [7] [8] [1] and their laptops are designed to be easy to disassemble, with replaceable parts. [3] [4]

Contents

History

In January 2020, the company was founded by Nirav Patel, who was the original Head of Hardware at Oculus. [1] [8] [9] In the first half of 2021, Framework was funded with a $9 million seed round. [10] [11] YouTuber Linus Sebastian invested $225,000 in the company in September, 2021 [12] [13] after having previously commended the 11th Gen Intel Framework Laptop 13. [14]

In January 2022, the company raised an additional $18 million of financing in a series A round, led by Spark Capital. [15] [16] [10]

In April 2024, the company raised an additional $17 million of financing in a series A-1 round, led by Spark Capital, with Buckley Ventures, Anzu Partners, Cooler Master, and Pathbreaker Ventures. In addition to the $17 million, the company is opening up $1 million to equity crowdfunding through $10,000 investments. The company announced its expansion into other areas of consumer electronics with this round. [17] [18] [19]

Products

Framework works with an original design manufacturing (ODM) partner Compal Electronics to build its products. [20]

Framework Laptop 13

Framework laptop sway community forum small.png
Framework Laptop displaying a web page
Framework-011424-3.jpg
The internals of a Framework Laptop 13 can be accessed in less than a minute with a single screwdriver.

In July 2021, Framework began fulfillment of their first product, the Framework Laptop (retroactively the Framework Laptop 13), with an 11th Gen Intel Core i5 or i7 chip to the US and Canada. [21] In December 2021, Framework opened pre-orders to the UK, Germany and France. [22] In February 2022, pre-ordering became available for Ireland, Austria and The Netherlands. [23] The Framework Laptop received a 10 out of 10 in iFixit's repairability score. [24] [25] The standard Framework Laptop ships as a fully assembled laptop, while the Framework Laptop DIY Edition ships with the RAM, storage, operating system, and in 11th Gen, the WiFi module uninstalled. All of these modules can be ordered with the DIY edition for an additional fee, or left out and purchased separately.

In May 2022, the company launched their second generation Framework Laptop with a 12th Gen Intel Core i5 or i7 chip that ships with an upgraded back panel, alongside their 12 Gen Upgrade Kit, to allow 11th Gen users to upgrade their laptops. In September 2022, pre-ordering became available for Australia. [26]

In September 2022, the company launched a Chromebook edition based on their 12th Gen Intel model for $999. Unlike the standard laptop, the Chromebook's specification is fixed to an i5-1240P, 8 GB of RAM, and a 256 GB SSD, but it retains the same upgradability as the standard laptop. Framework claims that the Chromebook edition has upgraded speakers and batteries compared to the standard laptop, but the speakers were described as "muffled" by ZDnet and the battery life was rated as quite poor for a Chromebook by ZDnet, Engadget, and PCMag. Engadget and PCMag criticize the price relative to other Chromebooks, but the former states that given the hardware it seems fair. [27] [28] [29] [30] [31]

In March 2023, a third-generation laptop was announced, featuring 13th Gen Intel Core and Ryzen 7040 processors. The designation of Framework Laptop 13 was adopted to distinguish it from the concurrently announced Framework Laptop 16. [32] [33] During this same event, Framework announced a higher capacity 61 Wh battery, a matte display option, and a Cooler Master case to house Framework motherboards. [34] The initial shipments of the AMD-based Framework laptops were delayed due to electrical and firmware related issues. [35]

In May 2024, a fourth-generation Intel laptop was announced, featuring an Intel Core Ultra Series 1 processor. [36] [37]

Motherboard

In April 2022, the company partly open-sourced their motherboard with CAD and electrical documentation [38] [39] [40] [41] being available in their marketplace, giving away 100 motherboards to makers and developers. [42] [43]

There is an issue with the first generation motherboards with 11th Gen Intel Core CPUs, that requires complete removal and reconnection of both the main battery and the RTC coin cell battery, if the laptop is not charged for a relatively short period of time. [44] [45] The company said that this issue is caused by the 11th Gen Intel Core silicon bug, and that they would work to swap out a replacement RTC coin cell battery or 11th Gen motherboard for the people facing the issue. [46] [47]

Firmware

Framework Laptop 13 uses proprietary UEFI firmware, InsydeH2O by Insyde Software, [48] [49] and an open-source embedded controller (EC) firmware based on CrOS EC [50] by Framework. In April 2021, the company mentioned that open-source firmware was well-aligned to their mission. [51] In January 2022, the company open-sourced their EC firmware. [52] [53] The company modifies the UEFI source code they bought from Insyde Software to meet their specific firmware needs. The company supports Linux Vendor Firmware Service (LVFS) to update the firmware. Framework Laptop Chromebook Edition uses an open source firmware, coreboot. [54]

In April 2024, it was described that the company has struggled with the other side of computing longevity and sustainability: providing up-to-date software. [49] After that, the company published a blog article about software longevity, saying, "We recognize that we have fallen short of where we need to be on software updates, and we are making the needed investments to resolve this." [55]

UEFI firmware on the motherboards
MotherboardUEFI productUpstream UEFI vendorInitial UEFI versionLatest UEFI version
11th Gen Intel Core InsydeH2O UEFI FirmwareInsyde Software3.023.20 [56]
12th Gen Intel CoreInsydeH2O UEFI FirmwareInsyde Software3.043.08 [57]
13th Gen Intel CoreInsydeH2O UEFI FirmwareInsyde Software3.033.05 [58]
Intel Core Ultra Series 1InsydeH2O UEFI FirmwareInsyde Software3.0N3.04 [59]
AMD Ryzen 7040InsydeH2O UEFI FirmwareInsyde Software3.023.05 [60]
12th Gen Intel Core Chromebook Edition coreboot [54]

Battery life

The initial 55 Wh battery in the original Intel 11th Gen CPU Model has been described as middling. [5] [61] This feedback was addressed with the release of a 61 Wh battery, available as an option in the 2023 edition of the laptop. [32] An Ars Technica review found that the battery life of the 13th Gen Intel motherboard was significantly improved over prior designs, gaining a 40% uplift in PCMark's battery test but remaining mostly the same when running Handbrake, despite the reviewer testing battery life with the 55 Wh battery from their previous machine; with an upgrade to the 61 Wh battery, the runtime improved by another 13%. [62]

The AMD Ryzen 7040U series option also increased battery life, as shown in a review by YouTube reviewer Just Josh. Given the additional battery life, better performance, less heat, and lower fan noise when idle, Josh recommended that users only consider the AMD model for those reasons. [63]

The battery drains even in a complete shut down state within UEFI version 3.07 or earlier with the 11th Intel Core motherboard, [64] later fixed in UEFI unofficial version 3.08. [65] [66]

Technical specifications

As most components in Framework products are designed to be reconfigurable, this table lists stock specifications available at the time of purchase.

Specifications of Framework 13 laptops
ModelFramework Laptop 13 [67] Chromebook
Intel 11th GenIntel 12th GenIntel 13th GenIntel Core Ultra Series 1 [68] AMD Ryzen 7040
Timeline
AnnouncedFebruary 2021May 2022March 2023May 2024March 2023September 2022
ReleasedJuly 2021August 2022May 2023August 2024October 2023November 2022
DiscontinuedActiveActiveActiveActive [69] ActiveActive
Motherboard
CPU i5-1135G7

i7-1165G7

i7-1185G7

i5-1240P

i7-1260P

i7-1280P

i5-1340P

i7-1360P

i7-1370P

Ultra 5 125H

Ultra 7 155H Ultra 7 165H

 7640U

7840U

i5-1240P
Graphics Intel Iris Xe integrated graphics Intel Arc integrated graphics (7 Xe-cores on Ultra 5, 8 Xe-cores on Ultra 7) RDNA3 integrated graphics Intel Iris Xe integrated graphics
Memory type DDR4-3200, 2 slots DDR5-5600, 2 slots DDR4-3200, 2 slots
Memory capacityUp to 2×32 GB at time of purchaseUp to 2x48 GB at time of purchase1× GB
Storage1x M.2 2280, Up to 4 TB WD SN850X at time of purchase256 GB NVMe
Cooling28 W rated dissipation, 2×5 mm heatpipe and 65 mm fan 30 W rated disappation, 1x10 mm heatpipe and 65mm fan 28 W rated dissipation, 2×5 mm heatpipe and 65 mm fan
Display
Size285 mm × 190 mm, 13.5 inches diagonal
Resolution2256×1504, 2880x1920 (3:2)
Surface>400 nit, 100% sRGB color gamut, glossy or matte
Hinges3.3 kg or 4.0 kg; 3.5 kg (2nd gen.)3.5 kg (2nd gen.)3.3 kg or 4.0 kg; 3.5 kg (2nd gen.)
Input/Output
Ports4× configurable Expansion Card slots

3.5 mm TRRS audio connector

Input devicesBacklit 78-key Lite-On keyboard, 1.5 mm travel [70]

115 mm × 76.6 mm touchpad with 4 mm cell size [71]

Fingerprint reader on power button

Video and audio1920×1080 webcam, 1/6" OmniVision OV2740 and RealTek RTS5853 controller, f/2 4-element lens, 80° field of view [72]

Dual MEMS microphones

For privacy: camera power LED and hardware power switches

WirelessIntel AX201

DIY edition: Intel AX210

Intel AX211Intel AX210Intel AX210AMD RZ616
SpeakersStereo 2 W speakers (original or 80 dB)
Power
Battery55 Wh55 Wh or 61 Wh61 Wh [68] 55 Wh or 61 Wh55 Wh
80% after 1000 charge-discharge cycles
Included adapter60 W gallium nitride switch, USB-C
Dimensions297 mm × 229 mm × 15.9 mm, 1.3 kg (2.9 lb)
Operating systemWindows pre-installed

DIY edition: user-provided Windows or Linux

ChromeOS

Framework Laptop 16

Framework Laptop 16 is a larger laptop unveiled at the promotional Next Level keynote in March 2023. It is dubbed the "holy grail" of upgradeable laptops for engineers and gamers due to the new expansion bay that can attach PCIe components such as a dedicated GPU, as well as adapt the laptop's cooling system. [32]

Firmware

Framework Laptop 16 uses proprietary UEFI firmware by Insyde Software.

UEFI firmware on the motherboards
MotherboardUEFI productUpstream UEFI vendorInitial UEFI versionLatest UEFI version
AMD Ryzen 7040Insyde Software3.023.05 [73]

Technical specifications

As most components in Framework products are designed to be reconfigurable, this table lists stock specifications available at the time of purchase.

Specifications of Framework 16 laptops
Timeline
AnnouncedMarch 2023
ReleasedWas planned to ship in Q4 2023, delayed to January/February 2024. Started shipping early February 2024
DiscontinuedActive
Motherboard
CPU AMD Ryzen 7 7840HS

AMD Ryzen 9 7940HS

Graphics RDNA3 integrated graphics or Radeon RX 7700S GPU with 8 GB of GDDR6 memory in a Detachable Expansion Bay (PCIe x8)

Internal MUX Switch (for configurations with a graphics card in the Expansion Bay) [74] with AMD Smart Access Graphics support. [75]

Memory type DDR5-5600, 2 slots
Memory capacityUp to 2×32 GB at time of purchase; upgradable to 2x48 GB post purchase.
Storage2 × onboard M.2 NVMe PCIe Gen4x4 (1x 2280, 1x 2230) + 6 × additional SSDs in expansion cards + 2 × SSDs in expansion bay [76]
Cooling
Display
Size16" diagonal
Resolution2560×1600 (16:10), 165 Hz, 9 ms rise+fall time [77]
Surface500 nit, 100% DCI-P3 color gamut, matte
Hinges
Input/Output
Ports6× Expansion Card slots

USB-C 2.0 port with DisplayPort Alt Mode routed to the dGPU (when a dGPU module is attached)

Input devices16× Input Module slots

Fingerprint reader on power button

Video and audio1920×1080 webcam, 1/6" OmniVision OV2740 and RealTek RTS5853 controller, f/2 4-element lens, 80° field of view [72]

Dual MEMS microphones

For privacy: camera power LED and hardware power switches

WirelessAMD RZ616
Speakers1 W tweeters and large 2 W woofers [78]
Power
Battery85 Wh (80% after 1000 charge-discharge cycles) [78]
Supports up to 240 W over USB-C PD 3.1
Included adapter180 W gallium nitride switch, USB-C [79]
Dimensions18 mm thick without the GPU extension or 21 mm thick with one [80]
Operating systemWindows pre-installed

DIY edition: user-provided Windows or Linux

Expansion cards

A USB-A expansion card and slot. Installing expansion cards takes seconds and requires no tools. Framework-011424-1.jpg
A USB-A expansion card and slot. Installing expansion cards takes seconds and requires no tools.

A core feature of the Framework laptop is the expansion card system that provides the primary input/output for the laptop. In its base form, the laptop is equipped with recessed slots containing USB-C ports that can be used directly. These slots can be attached with an assortment of interchangeable cards that add features such as USB-C (passthrough), USB-A, DisplayPort 1.4, HDMI 2.0b, MicroSD, 2.5-gigabit Ethernet, and 3.5 mm headphone jack, as well as form-fitting solid state storage (up to 1 TB per slot). [81] The Framework Laptop 13 can accommodate four expansion cards, and the larger Framework Laptop 16 accommodates six. The company launched the Expansion Card Developer Program to open card development to the public, releasing documentation, CAD templates, and reference designs for expansion cards—all under open source licenses. [82]

USB-C

The capabilities of the USB-C expansion card are contingent on the mainboard, as it "passes through the supported protocols on the processor directly." [83] On Intel platforms, the expansion card enables Thunderbolt 4/USB 4, 20 V/5 A charging, and DisplayPort Alt Mode. On AMD Ryzen platforms, the capabilities vary depending on the slot the USB-C expansion card occupies:

Framework Laptop 13 (with AMD Ryzen 7040U)
  • Two USB4 ports supporting data, DisplayPort Alt Mode, and USB-C PD 3.1 (back two ports).
  • One USB-C 3.2 port supporting data, DisplayPort Alt Mode, and USB-C PD 3.1 (front left port).
  • One USB-C 3.2 port supporting data and USB-C PD 3.1 (front right port).
Framework Laptop 16 (with AMD Ryzen 7040HS)
  • Two USB4 ports supporting data, DisplayPort Alt Mode, and USB-C PD 3.1. (Back two ports)
  • One USB-C 3.2 port supporting data, DisplayPort Alt Mode, and USB-C PD 3.1 (middle left port).
  • One USB-C 3.2 port supporting data and USB-C PD 3.1 (middle right port).
  • Two USB-C 3.2 ports supporting data only (front two ports).

Marketplace

The Framework Marketplace is an online store service hosted on the Framework website that primarily sells parts and tools that can be used to upgrade and repair the Framework Laptop. These include, but are not limited to, replacement motherboards, batteries, entire screen assemblies, RAM, and storage drives. The Marketplace also sells customization parts, including screen bezels, keyboard layouts, and expansion cards. In addition to computer-related items, the Marketplace also includes merchandise. [84]

Logistics

Framework works with a logistics partner Dimerco to distribute its products. A logistics staffer mentioned Dimerco managing a complex e-commerce fulfillment process of Framework's highly customizable products from Taiwan. [85]

Third party projects

Mainboard Terminal, a retro-style round-display PC that uses the Framework's motherboard with Ubuntu Mainboard-terminal-heroshot.jpg
Mainboard Terminal, a retro-style round-display PC that uses the Framework's motherboard with Ubuntu
Framedeck, a Framework motherboard based cyberdeck with clear acrylic and brass influenced by TRS-80 Model 100 Framedeck framework logo.jpg
Framedeck, a Framework motherboard based cyberdeck with clear acrylic and brass influenced by TRS-80 Model 100
Framework-Tablet, a 3D-printable tablet case for Framework Laptop Framework Tablet Complete Build.jpg
Framework-Tablet, a 3D-printable tablet case for Framework Laptop

Third-party companies and individuals make projects in a Framework ecosystem. [86] [87] [88] [89]

Decoration

Parts management

Expansion card

Hardware using expansion card

  • Box, a hardware for cloud storage alternative that uses Framework Expansion Cards [105] [106]

Motherboard

Motherboard-based

Display

Firmware

Software

Others

Product support

The company provides knowledge base articles, a community forum, QR codes on the products and parts, and an inquiry form. [139] [3] The company's customer support is controversial. It has both positive reviews that they are transparent, honest, and customer-focused [61] [47] and negative reviews that they close the door. [140] [65]

Supported countries and regions

Framework Laptop is available for order in the US, Canada, the UK, Germany, France, Ireland, the Netherlands, Austria, Australia, Italy, Spain, Belgium, Taiwan, Poland, Denmark, Sweden, Finland, Greece, Estonia, Latvia, Lithuania, Luxembourg, Malta, the Republic of Cyprus, Slovenia, Croatia, Portugal, Slovakia, Hungary, Bulgaria, Romania, and Czech Republic. [2] In December 2021, the company announced that they chose the additional supported countries UK, Germany, and France based on both the number of people who registered interest through the region selection page and on logistical complexity. [22] In February 2022, pre-ordering became available for Ireland, Austria, and the Netherlands. [23] Pre-orders also opened in Australia in September 2022, with shipments arriving from October. [141]

For people asking to buy Framework Laptop in their region, [142] the company recommended that they wait until the company officially launches in their region before ordering. [143] The company mentioned that if an import service was used, they would not be able to support the laptop or warranty. [144]

Linux

In December 2021, the company released a statement asking users who are not using Ubuntu 21.04.3+ or Fedora 35 to troubleshoot with Framework's Linux community [145] instead of contacting Framework support as no other Linux distribution has been verified by the company for hardware compatibility, mentioning that the company could troubleshoot general product usage issues on a supported OS, but could not troubleshoot OS-related issues not related to the product functionality. [146] In April 2022, the company announced their Linux compatibility page. [147] [42] In a July 2024 interview, a Linux support staffer mentioned, "My job is to identify the most likely distributions that we want to focus on providing support for efficiently and also then looking to outreach with community-based support as well … and actually beginning to build those bridges." [148]

The Ryzen-based Framework laptop had some initial issues with Linux support, but were quickly fixed with a firmware update made available through LVFS. [149] [150]

BSD operating systems

In June 2022, the FreeBSD Foundation announced their work to ensure that the experience running FreeBSD on the Framework Laptop matches the stability that FreeBSD users expect. [151] [152]

Philosophy and recognition

Electronics right-to-repair movement

Disassembled Framework Laptop as part of the exhibition "Waste Age: What can design do?" at the Design Museum Framework Laptop - the Design Museum.jpg
Disassembled Framework Laptop as part of the exhibition "Waste Age: What can design do?" at the Design Museum

In June 2021, a venture capitalist investing in the company said "The conventional wisdom in the industry is that making products repairable makes them thicker, heavier, uglier, less robust, and more expensive. We're here to prove that wrong and fix consumer electronics, one category at a time". [11] In October 2021 interviews, the company said "The core problem is the idea that consumer electronics are disposable," [153] and "Right to repair is incredibly important. It is actually a core part of what we are doing. Because increasingly products are not designed to be repaired." [8]

Framework Laptop was on display as part of the Waste Age: What can Design Do? exhibition [154] displayed at the Design Museum [155] in London from October 2021 to February 2022. [156]

Reception

In November 2021, Time magazine listed the Framework Laptop on their list of the 100 Best Inventions of 2021. [157] In March 2022, Fast Company listed the Framework Laptop on their list of the Most Innovative Companies of 2022. [158] In October 2023, Time magazine listed the Framework Laptop 16 on their list of the 200 Best Inventions of 2023. [159]

See also

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