Type | Subsidiary |
---|---|
Industry | Online food ordering |
Parent | McDonald's |
McDelivery is a McDonald's service that delivers food to the customer's door. The service was introduced in parts of the United States beginning in 1993 and is available in many Asian, Middle Eastern and Latin American countries using motorcycle couriers. In some countries, McDelivery is available 24 hours a day, and in certain locations is free with a minimum order.
McDelivery is available in Australia, [1] Austria, Bahrain, [2] Brazil, [3] China, [4] Colombia, [5] Costa Rica, Chile, [6] Cyprus, [7] Egypt, [8] Germany, [9] Georgia, [10] Guatemala, [11] Hong Kong, [12] India, [13] [14] Indonesia, [15] Israel, [13] Italy, Japan, [16] Jordan, [17] South Korea, [18] Kuwait, [19] Lebanon, [20] Malaysia, [21] New Zealand, Pakistan, [22] Qatar, [23] Philippines, [24] Romania, [25] Russia, Saudi Arabia, [26] Singapore, [27] Slovenia, [28] South Africa, [29] Spain, [30] Sri Lanka, [31] Taiwan, [32] Thailand, [33] Turkey, United Arab Emirates, Ukraine, [34] United States, and the United Kingdom. [35]
The first McDonald's delivery service on the European continent started in 2013 with a trial in Wien-Hietzing. Deliveries are now available all across the capital city from 11am to 11pm at a cost of €4 (US$4.44) and a minimum order requirement of €8 (US$8.87).
A trial of McDelivery began in Australia in November 2013. The service was rolled out more widely across the country from August 2014 in partnership with Menulog. Delivery times vary according to location. Some branches deliver breakfast, lunch and dinner but a 5pm-9pm window is most common. The delivery fee is typically A$4.95 ($3.72 USD) with a minimum order requirement of A$25 ($18.8 USD). [1] [36]
McDelivery in Brazil began in June 2018. The order can be placed through their website or their app, as well as through iFood, Uber Eats or Rappi.
McDelivery in Canada is done via Uber Eats, SkipTheDishes, and DoorDash. The availability of menu items varies by location. [37]
In China, service is available 24 hours and the delivery fee is 8¥ (US$1.24). [38]
McDelivery in Cyprus started in February 2014 from the Limassol restaurant only and then continued to include all main towns of Cyprus (Nicosia, Paphos, Limassol, Larnaka and Famagusta). Delivery is available from 11am to 1am at a limited radius for each town.[ citation needed ] The delivery cost is €2 (US$2.22) with a minimum order of €10 (US$11.09)The order can be placed via phone or through the McDonald's Cyprus website.
In Hong Kong, 24-hour McDelivery was first introduced in 2009, available to majority of the urban area in the territory. Orders are made by telephone and can be placed up to 7 days in advance. As of 2012, the service costs HK$12 (US$1.54) for each delivery, with no minimum order requirement. The fee is waived if the value of the order exceeds HK$60 (US$7.72).
Most, if not all, orders are delivered on motorcycles, which are painted with McDonald's colours and logo. Logistics are outsourced to Rixon Delivery and Flow Logistics. The firm initially recruited delivery workers on a "self-employment" basis. The labour rights of the workers came to media attention in 2009, after some motorcyclists were severely injured in traffic accidents but were refused compensation. [39] According to news reports, neglect on the part of Rixon may have contributed to these accidents, because of the way the delivery storage on the motorcycles was modified. [40] After intervention by the Labour Department, Rixon retroactively recognized its delivery workers as employees, making them eligible for unemployment and other employee benefits. [41] [42]
McDelivery was introduced to India in 2004. [43] The delivery fee is ₹33 (US$0.4). [44] [ failed verification ]
In Indonesia, delivery costs Rp. 11,500 ($0.73 USD) with a minimum order of Rp. 21,500 ($1.5 USD). [15]
McDelivery was introduced to Israel in 2016. Currently the service operates only in Tel Aviv, Ramat Gan, Bat Yam, Givatayim, Holon and Gush Dan. [45] Delivery is free but there is an 80 ILS (US$22.64) minimum for an order.[ citation needed ]
In Japan, McDelivery is available from 7 am to 11 pm, with a ¥300 ($2.73 USD) delivery fee and a ¥1,500 ($13.67 USD) minimum order, or ¥1,000 ($9.11 USD) for morning deliveries. [16]
McDelivery was introduced to Malaysia in March 1994. The delivery fee is 4.25 MYR (US$1.01). The service is available 24 hours, 7 days every week in certain areas. The minimum order is 18 MYR (US$4.30).
In The Netherlands, McDelivery is available since 2017 in selected cities such as Amsterdam, Rotterdam and Utrecht. Ordering can be done via the Uber Eats website or app. No minimum order is required, and the delivery fee is €2,50. [16]
In New Zealand, McDelivery began operating in July 2016.
In South Korea, 24 hour McDelivery was introduced in 2007, with a ₩7,000 ($6.12 USD) minimum order. [46]
24 hour McDelivery is available in Pakistan, there is no minimum order limit or any delivery charges. Several exclusive delivery deals are available.
In the Philippines, McDelivery is available in Metro Manila, and a few more cities in some provinces such as Metro Cebu, Davao, Laguna, Rizal, Cavite, Batangas, Tarlac, Nueva Ecija, Bulacan, Pampanga, Pangasinan, and Ilocos Norte. There is no minimum order required and the delivery charge is PHP49.00 (US$0.95).
McDelivery is available in all cities through online food delivery platforms Foodpanda, Glovo and Tazz.
Ukraine
McDelivery is currently available in Kyiv, Lviv, Kharkiv, Dnipro, Vinnytsia, Zaporizhia and Odesa via Uber Eats.
McDelivery (Russian : Макдоставка, McDostavka) was available in Moscow by UberEats, and is available in Moscow, St. Petersburg, Nizhny Novgorod, Rostov on Don, Ekaterinburg, Novosibirsk, Samara, Kazan, Ufa and Voronezh.
In Singapore, McDelivery was introduced in 2005. It was originally 24 hours. McDelivery gained popularity during the COVID-19 period where residents stayed at home and discouraged non-essential travels.
There is a S$3.50 ($2.61 USD) delivery fee for online orders, a S$4 ($2.990 USD) fee for telephone orders, and a minimum order of S$10 (US$7.25) in industrial areas. [47]
McDelivery only operates from 7am to 10.30pm during the COVID-19 period, later from 29 March 2022, it was extended to 5.30am - 12am, and followed by 26 April 2022, it was extended back to 24 hours.
In several street blocks of Ljubljana's downtown, McDonald's began its delivery service in June 2018. The company set the conditions for a minimum order of one whole meal. The orders can be made online via the ehrana.si online food ordering service.
In parts of South Africa it is possible to order McDelivery. [48]
In some parts of Spain, McDonald's delivers orders through its partners Glovo and Uber Eats.
In Turkey delivery is free.
A trial period for the service began in June 2017, [50] prior to a potential formal roll-out of the service nationwide in 2017 using Uber Eats. McDelivery is offered on Uber Eats and Just Eat.
In the United States, delivery began in 1993 in Virginia [51] and expanded to Manhattan in 1994. [52] [53] In 2017, McDonald's launched McDelivery service to the rest of the United States via Uber Eats. On July 16, 2019, McDonald's announced it would also partner with DoorDash to further expand the availability of McDelivery. [54] The delivery fee with both services varies based on the distance between the customer and the McDonald's restaurant from which they are ordering.
Take-out or takeout is a prepared meal or other food items, purchased at a restaurant or fast food outlet with the intent to eat elsewhere. A concept found in many ancient cultures, take-out food is common worldwide, with a number of different cuisines and dishes on offer.
McDonald's Corporation is an American multinational fast food chain, founded in 1940 as a restaurant operated by Richard and Maurice McDonald, in San Bernardino, California, United States. They rechristened their business as a hamburger stand, and later turned the company into a franchise, with the Golden Arches logo being introduced in 1953 at a location in Phoenix, Arizona. In 1955, Ray Kroc, a businessman, joined the company as a franchise agent and proceeded to purchase the chain from the McDonald brothers. McDonald's previous headquarters was based in Oak Brook, Illinois, but the company moved its global headquarters to Chicago in June 2018. McDonald's is also a real estate company through its ownership of around 70% of restaurant buildings and 45% of the underlying land.
Online food ordering is the process of ordering food, for delivery or pickup, from a website or other application. The product can be either ready-to-eat food or food that has not been specially prepared for direct consumption.
McRefugee is a neologism and McWord referring to those who stay overnight in a 24-hour McDonald's fast food restaurant.
Delivery Hero is a German multinational online food ordering and food delivery company based in Berlin, Germany. Founded in 2011, the company operates in 70+ countries internationally in Europe, Asia, Africa, Latin and South America, and the Middle East, and partners with 500,000+ restaurants. Delivery Hero has increasingly branched out beyond food delivery, and is a leading player in the emerging category of quick commerce, which delivers small batch orders in under an hour.
McDonald's Restaurants Limited is the New Zealand subsidiary of the international fast food restaurant chain McDonald's. Its first location opened in 1976. In 2017 McDonald's New Zealand had 167 restaurants operating nationwide, serving an estimated one million people each week. The company earned revenues of over $250 million in the 2018 financial year.
Grubhub Inc. is an American online and mobile prepared food ordering and delivery platform based in Chicago, Illinois.
Foodpanda is an online food and grocery delivery platform owned by Berlin-based Delivery Hero. Foodpanda operates as the lead brand for Delivery Hero in Asia, with its headquarters in Singapore. It is currently the largest food and grocery delivery platform in Asia, outside of China, operating in 11 markets across Asia.
Postmates is a food delivery service, founded in 2011, and acquired by Uber in 2020. It offers local delivery of restaurant-prepared meals and other goods. It is headquartered in San Francisco, California.
This is a timeline of Uber, which offers a variety of transportation and logistics services and is an early example of the rise of the sharing economy.
DoorDash, Inc. is a San Francisco-based company that operates an online food ordering and food delivery platform. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery company in the United States. It also has a 60% market share in the convenience delivery category. As of December 31, 2020, the platform was used by 450,000 merchants, 20,000,000 consumers, and one million delivery couriers.
Retail food delivery is a courier service in which a restaurant, store, or independent food-delivery company delivers food to a customer. An order is typically made either through a restaurant or grocer's website or mobile app, or through a food ordering company. The delivered items can include entrees, sides, drinks, desserts, or grocery items and are typically delivered in boxes or bags. The delivery person will normally drive a car, but in bigger cities where homes and restaurants are closer together, they may use bikes or motorized scooters.
Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. Couriers deliver meals using cars, scooters, bikes, or on foot. It is operational in over 6,000 cities across 45 countries as of 2021.
Yandex Taxi is an international company operating taxi hailing and food delivery services across Russia, the CIS, Eastern Europe, Africa, and the Middle East. It is owned by Russian tech company Yandex. The company is among the world's leading developers of self-driving technology.
Careem is a Dubai-based super app with operations in over 100 cities, covering 12 countries across the Middle East, Africa, and South Asia regions. The company, which was valued at over US$2 billion in 2018, became a wholly-owned subsidiary of Uber after being acquired for $3.1 billion in January 2020. Careem expanded into the food delivery business with Careem Now in November 2018 and launched a digital payment platform, Careem Pay in April 2022. Careem's Super App business was divested by Uber in April 2023 to become a private company again, with e& taking a 50.03% stake, while Uber retains Careem's ride-hailing business.
Amazon Prime is a paid subscription service of Amazon which is available in various countries and gives users access to additional services otherwise unavailable or available at a premium to other Amazon customers. Services include same, one- or two-day delivery of goods, and streaming music, video, e-books, gaming, and grocery shopping services. In April 2021, Amazon reported that Prime had more than 200 million subscribers worldwide.
Prime Now, LLC is a subsidiary of Amazon that oversees its same-day grocery shopping and delivery service. The name also originated a brand, including a custom app, to distinguish the service from Amazon's other offerings, but both the branding and the app have since been discontinued. The service is used chiefly by the company's own Whole Foods Market and Amazon Fresh subsidiaries. An Amazon Prime subscription includes and is required for access to the service, though it may not be available in all locations where Amazon Prime is offered. Third-party retail partners may also participate in the service and sell goods through Amazon's website.
Glovo is a Spain-based multi-category app founded in 2014 by Oscar Pierre and launched in 2015 by himself and Sacha Michaud following an initial round of funding. Since then, the company has successfully participated in 7 rounds of funding, raising $1.0B in total.
Yandex Eats is a Russian online food ordering and delivery platform launched by Yandex in 2018. Delivery is carried out by courier services partnered with Yandex and individuals working for the company. Customers can choose from pizzerias, bakeries, restaurants of Georgian and Japanese cuisine, burgers, steak houses, and grocery stores: Magnit, Dixie, VkusVill, Metro, and other establishment.