A romance scam is a confidence trick involving feigning romantic intentions towards a victim, gaining the victim's affection, and then using that goodwill to get the victim to send money to the scammer under false pretenses or to commit fraud against the victim. Fraudulent acts may involve access to the victim's money, bank accounts, credit cards, passports, Cash App, [2] e-mail accounts, or national identification numbers; or forcing the victims to commit financial fraud on their behalf. [3] [4]
These scams are often perpetrated by organized criminal gangs, who work together to take money from multiple victims at a time. [5]
More money is lost each year to romance scams than to similar internet scams, such as technical support scams. [5]
Romance scammers create personal profiles using stolen photographs of attractive people for the purpose of asking others to contact them. This is often known as catfishing. Often photos of unknown actresses or models will be used to lure the victim into believing they are talking to that person. US military members are also impersonated, as pretending to serve in the military explains why the scammer is not available for an in-person meeting.
Because the scammers often look nothing like the photos they send to the victims, the scammers rarely meet the victims face to face or even in a video call. They deceive their intended victims by making plausible-sounding excuses about their unwillingness to show their faces, such as by saying that they cannot meet yet because they are temporarily traveling or have a broken web camera. [5]
Scammers are very adept at knowing how to "play" their victims – sending love poems, sex games in emails, building up a "loving relationship" with many promises of "one day we will be married". Scammers ask their victims many questions, but share little about themselves. They often shower the victims with compliments. [4]
Communications are exchanged between the scammer and victim over a period of time, sometimes months or even an entire year, until the scammer feels they have connected with the victim enough to ask for money. Scammers prey on the victims' false sense of a relationship to lure them into sending money. [6]
These requests may be for gas money, bus or airplane tickets to visit the victim, medical or education expenses. There is usually the promise the scammer will one day join the victim in the victim's home.
Victims may be invited to travel to the scammer's country; in some cases the victims arrive with asked-for gift money for family members or bribes for corrupt officials, only to be beaten and robbed or murdered. [7]
The scam usually ends when the victim realizes they are being scammed or stops sending money. However, people are often slow to believe the reality, and the stigma of falling for such the deception may deter them from reporting the fraud to the police. [4] Many victims, even when confronted with strong evidence, cannot bring themselves to believe that the person who seems so loving in text messages is instead a criminal scammer. [8] They may react angrily or violently against anyone who objects. [8] Banks can lock down the victim's money, especially when financial abuse of an elder is suspected. [8]
Criminal networks defraud lonely people around the world with false promises of love and romance. [9] Scammers post profiles on dating websites, non-dating social media accounts, classified sites and even online forums to search for new victims. [10] [5] The scammer usually attempts to obtain a more private method of communication, such as an email or phone number, to build trust with the victim. [4] [11] [5]
Because the scammers are working in groups, someone in the group can be online and available to send e-mail or text messages to the victim at any hour. [5] The rotation between different scammers, all claiming to be the same person, is difficult to detect in text-based messages, whereas it would be obvious if a different person showed up for a face-to-face meeting or in a video or telephone call.
According to the Australian government, [12] the crime has also been in the rise in that country. Monetary loss in Australia rose from $20.5 million to $28.6 million from 2017 to 2019. SCAMwatch, [13] a website run by the Australian Competition & Consumer Commission (ACCC), provides information about how to recognise, avoid and report scams. [14] [4] In 2005, the ACCC and other agencies formed the Australasian Consumer Fraud Taskforce (ACFT). The site provides information about current scams, warning signs and staying safe online.
According to UK Finance, romance scams were the fastest growing category of cybercrime in the United Kingdom in 2023, increasing by a third from 2022 to a total loss of £93m. [15]
In 2023, the US Federal Bureau of Investigation received reports of more than US $650 million being lost by victims of relationship scams. [8] This was approximately seven times what was stolen through phishing scams and almost 100 times the reported losses from ransomware attacks. [16] According to FBI IC3 statistics, the crime has been at an alarming rise. Monetary loss in the United States rose from $211 million to $475 million from 2017 to 2019. The number of cases of reported romance scams rose from 15,372 to 19,473 in those two years. [17] [18]
"The FTC estimated on average $2,500 was sent to romance scammers in 2020, more than ten times the median loss across all fraud types. Given the rampant use of social media and rise of online dating services, the opportunity for scammers to prey on individuals is only growing, explained Emma Fletcher, an analyst at the FTC. "To be able to make that connection and do it remotely is something that may not have been possible a decade ago, but it's very much possible and socially quite common now for people to make love connections online and they're taking advantage of that," Fletcher said." [19]
Many victims are in their 40s to mid-60s, seeking a companion. [4] Elderly people are often targeted, because they are more likely to have assets, such as retirement funds or homes, that can be stolen. [5] Victims tend to have an unmet emotional need for companionship, as well as a desire for greater economic security and a lack of purpose in life. [8]
Sensitive people are more vulnerable to online dating scams, based on a study conducted by the British Psychological Society. According to their results, sensitive and less emotionally intelligent people are more likely to be vulnerable to online dating scams. [20] [21] [ better source needed ][ non-primary source needed ]
Some people are serial victims: even after one scam is uncovered, they are still susceptible and will fall for another scammer with a different story. [8]
Narratives used to extract money from the victims of romance scams include the following:
In pig butchering scams, scammers will first contact and attempt to gain trust with victims- often with elaborate fake identities presenting as attractive and preying on a victim's desire for companionship. Scammers will then introduce a seemingly profitable cryptocurrency investment opportunity that they encourage victims to make increasing investments into. Finally, once a substantial amount is collected or when victims try to collect funds, the scammer will become unreachable to the victim, leaving them with no way to recover funds. [9]
Many of the perpetrators are also victims lured from abroad under false pretenses and then forced to commit the fraud by organized crime gangs. [18]
Some romance scammers seek out a victim with an obscure fetish and will make the victim think that if they pay for the scammer's plane ticket, they will get to live out their sexual fantasy with the scammer. Other scammers like to entice victims to perform sexual acts on webcam. They then record their victims, play back the recorded images or videos to them, and then extort money to prevent them from sending the recordings to friends, family, or employers, often discovered via social media sites such as Facebook or Twitter. [4]
The pro-dater differs from other scams in method of operation: a face-to-face meeting actually does take place in the scammer's country but for the sole purpose of manipulating the victim into spending as much money as possible in relatively little time, with little or nothing in return. The scheme usually involves accomplices, such as an interpreter or a taxi driver, each of whom must be paid by the victim at an inflated price. Everything is pre-arranged so that the wealthy foreigner pays for expensive accommodation, is taken not to an ordinary public café but to a costly restaurant (usually some out-of-the-way place priced far above what locals would ever be willing to pay), and is manipulated into making various expensive purchases, including gifts for the scammer such as electronics and fur coats. [26]
The vendors are also typically part of the scheme. After the victim has left, the merchandise is returned to the vendors and the pro-dater and their various accomplices take their respective cut of the take. As the pro-dater is eager to date again, the next date is immediately set up with the next wealthy foreigner. [27]
The supposed relationship goes no further, except to inundate the victim with requests for more money after they return home. [28] Unlike a gold digger, who marries for money, a pro-dater is not necessarily single or available in real life.
Another variation of the romance scam is when the scammer insists they need to marry in order to inherit millions of dollars of gold left by a father, uncle, or grandfather. A young woman will contact a victim and tell him of her plight: not being able to remove the gold from her country as she is unable to pay the duty or marriage taxes. The woman will be unable to inherit the fortune until she gets married, the marriage being a prerequisite of the father, uncle or grandfather's will.
The scammer convinces their victim they are sincere until they are able to build up enough of a rapport to ask for thousands of dollars to help bring the gold into the victim's country. The scammer will offer to fly to the victim's country to prove they are a real person so the victim will send money for the flight. However, the scammer never arrives. The victim will contact the scammer to ask what happened, and the scammer will provide an excuse such as not being able to get an exit visa, or an illness, theirs or a family member.
A rapidly growing technique scammers use is to impersonate American military personnel. Scammers prefer to use the images, names and profiles of soldiers as this usually inspires confidence, trust and admiration in their victims. [29] Military public relations often post information on soldiers without mentioning their families or personal lives, so images are stolen from these websites by organized Internet crime gangs often operating out of Nigeria or Ghana.
These scammers tell their victims they are lonely, or supporting an orphanage with their own money, or needing financial assistance because they cannot access their own money in a combat zone. The money is always sent to a third party to be collected for the scammer. Sometimes the third party is real, sometimes fictitious. Funds sent by Western Union and MoneyGram do not have to be claimed by showing identification if the sender sends money using a secret pass phrase and response. The money can be picked up anywhere in the world. Some scammers may request Bitcoin as an alternative payment method. [7] [30] [ better source needed ][ non-primary source needed ]
In eWhoring, [31] a scammer uses a collection of stolen nude or explicit photos to impersonate a specific person to sell more photos and video to a victim, entice them into sending money for promised dates, cam sessions, or in-person meet-ups, or to distribute phishing links. [32] The original photo sets may originally have been consensually shared by the person being impersonated, or can be the result of revenge porn, hacks or other theft. As with other Romance scams, reports of eWhoring grew dramatically during the coronavirus pandemic. [33]
Impersonation can range from outright fraud to more complicated practices like chat teams, in which the person in the photos may hire a third-party or chat team to impersonate them through direct messages, selling photos to fans directly. [34] In response to concerns over impersonation, potential victims may request specific photos with proof that it is actually them, such as holding a specific object or writing a specific message on a piece of paper. In May 2023, the adult subscription site My.Club instituted a "No Fake Creators" policy, and announced that every person using the platform to sell photos, videos or conversation would be required to undergo identity verification, including facial scanning, each time they logged onto the platform. [35]
An advance-fee scam is a form of fraud and is a common confidence trick. The scam typically involves promising the victim a significant share of a large sum of money, in return for a small up-front payment, which the fraudster claims will be used to obtain the large sum. If a victim makes the payment, the fraudster either invents a series of further fees for the victim to pay or simply disappears.
A scam, or a confidence trick, is an attempt to defraud a person or group after first gaining their trust. Confidence tricks exploit victims using a combination of the victim's credulity, naivety, compassion, vanity, confidence, irresponsibility, and greed. Researchers have defined confidence tricks as "a distinctive species of fraudulent conduct ... intending to further voluntary exchanges that are not mutually beneficial", as they "benefit con operators at the expense of their victims ".
Scam baiting is a form of internet vigilantism primarily used towards advance-fee fraud, IRS impersonation scams, technical support scams, pension scams, and consumer financial fraud.
Phone fraud, or more generally communications fraud, is the use of telecommunications products or services with the intention of illegally acquiring money from, or failing to pay, a telecommunication company or its customers.
Internet fraud is a type of cybercrime fraud or deception which makes use of the Internet and could involve hiding of information or providing incorrect information for the purpose of tricking victims out of money, property, and inheritance. Internet fraud is not considered a single, distinctive crime but covers a range of illegal and illicit actions that are committed in cyberspace. It is differentiated from theft since, in this case, the victim voluntarily and knowingly provides the information, money or property to the perpetrator. It is also distinguished by the way it involves temporally and spatially separated offenders.
419eater.com is a scam baiting website which focuses on advance-fee fraud. The name 419 comes from "419 fraud", another name for advance fee fraud, and itself derived from the relevant section of the Nigerian criminal code. The website founder, Michael Berry, goes by the alias Shiver Metimbers. As of 2013, the 419 Eater forum had over 55,000 registered accounts. According to one member, "Every minute the scammer I'm communicating with is spending on me is a minute he is not scamming a real potential victim."
Email fraud is intentional deception for either personal gain or to damage another individual using email as the vehicle. Almost as soon as email became widely used, it began to be used as a means to defraud people, just as telephony and paper mail were used by previous generations.
Voice phishing, or vishing, is the use of telephony to conduct phishing attacks.
Employment fraud is the attempt to defraud people seeking employment by giving them false hope of better employment, offering better working hours, more respectable tasks, future opportunities, or higher wages. They often advertise at the same locations as genuine employers and may ask for money in exchange for the opportunity to apply for a job.
Telemarketing fraud is fraudulent selling conducted over the telephone. The term is also used for telephone fraud not involving selling.
The parcel mule scam, also known as the reshipping scam, involves scammers and unsuspecting victims handling goods to other countries. In some ways it is similar to the money mule scam. Scammers use fake advertising to hire mules. Items are bought with stolen cards, and since the goods are typically re-sold once shipped, this scam can be viewed as an indirect form of money laundering.
A bride scam is a form of romance scam - a confidence trick that aims to defraud potential grooms with the offer of a foreign bride. The basis of the confidence trick is to seek men from the western world who would like to marry a foreign woman and pretend to be willing to marry them. The woman (scammer) asks the man to send money, for example, for the purposes of purchasing an airline ticket or a visa they have no intention of buying. The relationship ends after requested money has been wired and received, sometimes after multiple transfers have been made.
A technical support scam, or tech support scam, is a type of scam in which a scammer claims to offer a legitimate technical support service. Victims contact scammers in a variety of ways, often through fake pop-ups resembling error messages or via fake "help lines" advertised on websites owned by the scammers. Technical support scammers use social engineering and a variety of confidence tricks to persuade their victim of the presence of problems on their computer or mobile device, such as a malware infection, when there are no issues with the victim's device. The scammer will then persuade the victim to pay to fix the fictitious "problems" that they claim to have found. Payment is made to the scammer via gift cards or cryptocurrency, which are hard to trace and have few consumer protections in place. Technical support scams have occurred as early as 2008. A 2017 study of technical support scams found that of the IPs that could be geolocated, 85% could be traced to locations in India, 7% to locations in the United States and 3% to locations in Costa Rica. Research into tech support scams suggests that millennials and those in generation Z have the highest exposure to such scams; however, senior citizens are more likely to fall for these scams and lose money to them. Technical support scams were named by Norton as the top phishing threat to consumers in October 2021; Microsoft found that 60% of consumers who took part in a survey had been exposed to a technical support scam within the previous twelve months. Responses to technical support scams include lawsuits brought against companies responsible for running fraudulent call centres and scam baiting.
An IRS impersonation scam is a class of telecommunications fraud and scam which targets American taxpayers by masquerading as Internal Revenue Service (IRS) collection officers. The scammers operate by placing disturbing official-sounding calls to unsuspecting citizens, threatening them with arrest and frozen assets if thousands of dollars are not paid immediately, usually via gift cards or money orders. According to the IRS, over 1,029,601 Americans have received threatening calls, and $29,100,604 has been reported lost to these call scams as of March 2016. The problem has been assigned to the Treasury Inspector General for Tax Administration. Studies highlight that most victims of these scams are aged 20-29 years old and women are more affected than men. One way to decrease the risks of an individual falling victim to IRS impersonation scams is through awareness programs.
Kitboga is the Internet alias of an American Twitch streamer and YouTuber whose content primarily focuses on scam baiting against phone fraud. His channel has over one million followers on Twitch, and his YouTube channel has over three million subscribers.
An SSA impersonation scam, or SSA scam, is a class of telecommunications scam targeting citizens of the United States by impersonating Social Security Administration employees. SSA scams are typically initiated through pre-recorded messages, or robocalls, that use social engineering to make victims panic and ensure they follow instructions given to them. In 2018, over 35,000 instances of SSA scam robocalls were reported to the Better Business Bureau with over $10 million lost by victims. Approximately 47% of Americans were subject to an SSA scam robocall during a three-month period between mid- to late 2020, and 21% of seniors were subject to at least three robocalls during the same time period.
An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith. In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money. The scammer then attempts to convince the victim to return the difference between the sent amount and the intended amount. This scam can take a number of forms, including check overpayment scams and online refund scams.
A package redirection scam is a form of e-commerce fraud, where a malicious actor manipulates a shipping label, to trick the mail carrier into delivering the package to the wrong address. This is usually done through product returns to make the merchant believe that they mishandled the return package, and thus provide a refund without the item being returned. It can also be done by the seller, generally by creating fraudulent online stores or creating fake listings on sites such as eBay or Mercari. This makes it very hard to perform a chargeback, as the tracking shows the item has been delivered. This is also known as an FTID scam, standing for Fake Tracking ID. When this scam is successful, the tracking number will show that the package has been delivered to the correct address, when the package was instead delivered to a different address. This package is generally empty or filled with garbage. However, this scam has mostly been “patched” via new technology provided by the various couriers globally. It is estimated the scam cost retailers £18,000,000,000 in lost revenue.
A pig butchering scam is a type of long-term scam and investment fraud in which the victim is gradually lured into making increasing contributions, usually in the form of cryptocurrency, to a fraudulent cryptocurrency scheme.