Email fraud (or email scam) is intentional deception for either personal gain or to damage another individual using email as the vehicle. Almost as soon as email became widely used, it began to be used as a means to defraud people, just as telephony and paper mail were used by previous generations.
Email fraud can take the form of a confidence trick ("con game", "scam", etc.). Some confidence tricks tend to exploit the inherent greed and dishonesty of its victims. The prospect of a 'bargain' or 'something for nothing' can be very tempting. Email fraud, as with other "bunco schemes", usually targets naïve individuals who put their confidence in schemes to get rich quickly. These include 'too good to be true' investments or offers to sell popular items at 'impossibly low' prices.
Another form of email fraud is an impersonation technique known as email spoofing: the recipient is misled by falsified origin information (From:
) into making an anticipated payment into the fraudster's account rather than the correct one. The method is known as phishing or spear phishing: 'phishing' involves sending thousands of emails claiming, for example, that an account has been compromised; 'spear phishing' typically involves targeted and personalized emails or messages designed to deceive specific individuals or organizations into revealing sensitive information or performing malicious actions. [1]
Email sent from someone pretending to be someone else is known as spoofing. Spoofing may take place in a number of ways. Common to all of them is that the actual sender's name and the origin of the message are concealed or masked from the recipient. Many instances of email fraud use at least spoofing, and as most frauds are clearly criminal acts, criminals typically try to avoid easy traceability.
Phishing is a type of social engineering where an attacker sends a fraudulent (e.g., spoofed, fake, or otherwise deceptive) message designed to trick a person into revealing sensitive information to the attacker [2] [3] or to deploy malicious software on the victim's infrastructure such as ransomware. Some spoof messages purport to be from an existing company, perhaps one with which the intended victim already has a business relationship. The 'bait' in this instance may appear to be a message from "the fraud department" of, for example, the victim's bank, which asks the customer to: "confirm their information"; "log in to their account"; "create a new password", or similar requests. Instead of being directed to the website they trust, they are referred to an identical looking page with a different URL.
After entering their log-in details, their username and password is visible to the perpetrators. In many cases, phishing emails can appear to be benign - for example, a message prompting the receiver that they have a new friend request on a social media platform. Regardless of how innocent the message is in itself, it will always lead the victim to an imitation web page and false log-in prompt.
In a study, researchers concluded that cognitive reflection and sensation-seeking tendencies are modest but significant predictors of susceptibility to phishing. [4] Additionally, participants who were pressured to make quick email legitimacy judgments made more errors. [4]
Email solicitations to purchase goods or services may be instances of attempted fraud. The fraudulent offer typically features a popular item or service, at a drastically reduced price.
Items may be offered in advance of their actual availability. For instance, the latest video game may be offered prior to its release, but at a similar price to a normal sale. In this case, the "greed factor" is the desire to get something that nobody else has, and before everyone else can get it, rather than a reduction in price. Of course, the item is never delivered, as it was not a legitimate offer in the first place.
Such an offer may even be no more than a phishing attempt to obtain the victim's credit card information, with the intent of using the information to fraudulently obtain goods or services, paid for by the hapless victim, who may not know they were scammed until their credit card has been "used up."
The "request for help" type of email fraud takes this form: an email is sent requesting help in some way. However, a reward is included for this help, which acts as a "hook". The reward may be a large amount of money, a treasure, or some artifact of supposedly great value.
This type of scam has existed at least since the Renaissance, known as the "Spanish Prisoner" or "Turkish Prisoner" scam. In its original form, this scheme has the con man purport to be in correspondence with a wealthy person who has been imprisoned under a false identity and is relying on the confidence artist to raise money to secure his release. The con man tells the "mark" (victim) that he is "allowed" to supply money, for which he should expect a generous reward when the prisoner returns. The confidence artist claims to have chosen the victim for their reputation for honesty.
Due to the widespread use of web bugs in email, simply opening an email can potentially alert the sender that the address to which the email is sent is a valid address. This can also happen when the mail is 'reported' as spam, in some cases: if the email is forwarded for inspection, and opened, the sender will be notified in the same way as if the addressee opened it.
Email fraud may be avoided by:
Many frauds go unreported to authorities, due to feelings of shame, guilt, or embarrassment.
Spamming is the use of messaging systems to send multiple unsolicited messages (spam) to large numbers of recipients for the purpose of commercial advertising, non-commercial proselytizing, or any prohibited purpose, or simply repeatedly sending the same message to the same user. While the most widely recognized form of spam is email spam, the term is applied to similar abuses in other media: instant messaging spam, Usenet newsgroup spam, Web search engine spam, spam in blogs, wiki spam, online classified ads spam, mobile phone messaging spam, Internet forum spam, junk fax transmissions, social spam, spam mobile apps, television advertising and file sharing spam. It is named after Spam, a luncheon meat, by way of a Monty Python sketch about a restaurant that has Spam in almost every dish in which Vikings annoyingly sing "Spam" repeatedly.
An advance-fee scam is a form of fraud and is a common confidence trick. The scam typically involves promising the victim a significant share of a large sum of money, in return for a small up-front payment, which the fraudster claims will be used to obtain the large sum. If a victim makes the payment, the fraudster either invents a series of further fees for the victim to pay or simply disappears.
A scam, or a confidence trick, is an attempt to defraud a person or group after first gaining their trust. Confidence tricks exploit victims using a combination of the victim's credulity, naïveté, compassion, vanity, confidence, irresponsibility, and greed. Researchers have defined confidence tricks as "a distinctive species of fraudulent conduct ... intending to further voluntary exchanges that are not mutually beneficial", as they "benefit con operators at the expense of their victims ".
Phishing is a form of social engineering and a scam where attackers deceive people into revealing sensitive information or installing malware such as viruses, worms, adware, or ransomware. Phishing attacks have become increasingly sophisticated and often transparently mirror the site being targeted, allowing the attacker to observe everything while the victim navigates the site, and transverses any additional security boundaries with the victim. As of 2020, it is the most common type of cybercrime, with the FBI's Internet Crime Complaint Center reporting more incidents of phishing than any other type of cybercrime.
Email spam, also referred to as junk email, spam mail, or simply spam, is unsolicited messages sent in bulk by email (spamming). The name comes from a Monty Python sketch in which the name of the canned pork product Spam is ubiquitous, unavoidable, and repetitive. Email spam has steadily grown since the early 1990s, and by 2014 was estimated to account for around 90% of total email traffic.
A Joe job is a spamming technique that sends out unsolicited e-mails using spoofed sender data. Early Joe jobs aimed at tarnishing the reputation of the apparent sender or inducing the recipients to take action against them, but they are now typically used by commercial spammers to conceal the true origin of their messages and to trick recipients into opening emails apparently coming from a trusted source.
Internet fraud is a type of cybercrime fraud or deception which makes use of the Internet and could involve hiding of information or providing incorrect information for the purpose of tricking victims out of money, property, and inheritance. Internet fraud is not considered a single, distinctive crime but covers a range of illegal and illicit actions that are committed in cyberspace. It is differentiated from theft since, in this case, the victim voluntarily and knowingly provides the information, money or property to the perpetrator. It is also distinguished by the way it involves temporally and spatially separated offenders.
A lottery scam is a type of advance-fee fraud which begins with an unexpected email notification, phone call, or mailing explaining that "You have won!" a large sum of money in a lottery. The recipient of the message—the target of the scam—is usually told to keep the notice secret, "due to a mix-up in some of the names and numbers," and to contact a "claims agent." After contacting the agent, the target of the scam will be asked to pay "processing fees" or "transfer charges" so that the winnings can be distributed, but will never receive any lottery payment. Many email lottery scams use the names of legitimate lottery organizations or other legitimate corporations/companies, but this does not mean the legitimate organizations are in any way involved with the scams.
A spoofed URL involves one website masquerading as another, often leveraging vulnerabilities in web browser technology to facilitate a malicious computer attack. These attacks are particularly effective against computers that lack up-to- security patches. Alternatively, some spoofed URLs are crafted for satirical purposes.
Email spoofing is the creation of email messages with a forged sender address. The term applies to email purporting to be from an address which is not actually the sender's; mail sent in reply to that address may bounce or be delivered to an unrelated party whose identity has been faked. Disposable email address or "masked" email is a different topic, providing a masked email address that is not the user's normal address, which is not disclosed, but forwards mail sent to it to the user's real address.
A romance scam is a confidence trick involving feigning romantic intentions towards a victim, gaining the victim's affection, and then using that goodwill to get the victim to send money to the scammer under false pretenses or to commit fraud against the victim. Fraudulent acts may involve access to the victim's money, bank accounts, credit cards, passports, Cash App, e-mail accounts, or national identification numbers; or forcing the victims to commit financial fraud on their behalf.
Voice phishing, or vishing, is the use of telephony to conduct phishing attacks.
Website spoofing is the act of creating a website with the intention of misleading readers that the website has been created by a different person or organization. Normally, the spoof website will adopt the design of the target website, and it sometimes has a similar URL. A more sophisticated attack results in an attacker creating a "shadow copy" of the World Wide Web by having all of the victim's traffic go through the attacker's machine, causing the attacker to obtain the victim's sensitive information.
Telemarketing fraud is fraudulent selling conducted over the telephone. The term is also used for telephone fraud not involving selling.
Internet fraud prevention is the act of stopping various types of internet fraud. Due to the many different ways of committing fraud over the Internet, such as stolen credit cards, identity theft, phishing, and chargebacks, users of the Internet, including online merchants, financial institutions and consumers who make online purchases, must make sure to avoid or minimize the risk of falling prey to such scams.
A scam letter is a document, distributed electronically or otherwise, to a recipient misrepresenting the truth with the aim of gaining an advantage in a fraudulent manner.
Credit card fraud is an inclusive term for fraud committed using a payment card, such as a credit card or debit card. The purpose may be to obtain goods or services or to make payment to another account, which is controlled by a criminal. The Payment Card Industry Data Security Standard is the data security standard created to help financial institutions process card payments securely and reduce card fraud.
Mass-marketing fraud is a scheme that uses mass-communication media – including telephones, the Internet, mass mailings, television, radio, and personal contact – to contact, solicit, and obtain money, funds, or other items of value from multiple victims in one or more jurisdictions. The frauds where victims part with their money by promising cash, prizes, and services and high returns on investment are part of mass market fraud.