Souq (company)

Last updated
Souq.com
Souq Logo Primary EN.svg
Screenshot
Souq screenshot.jpg
Type of business Subsidiary
FoundedOctober 25, 2005;18 years ago (2005-10-25)
Dissolved September 1, 2021;2 years ago (2021-09-01)
Headquarters Dubai, UAE
Area served Middle East
Founder(s) Ronaldo Mouchawar
Key people Ronaldo Mouchawar (CEO)
Asif Keshodia (Group CFO)
Wisam Daoud (CTO/COO)
Industry Internet
Services E-commerce
(online shopping)
Employees3,000
Parent
URL www.souq.com

Souq.com was the largest e-commerce platform in the Arab world. The company launched in 2005 in Dubai, United Arab Emirates. [2] On March 28, 2017, Amazon.com Inc. acquired Souq.com for $580 million as a subsidiary. [3] [4] On May 1, 2019, Souq.com UAE became known as Amazon.ae, [5] while on June 17, 2020, Souq.com KSA became known as Amazon.sa. [6] On September 1, 2021, Souq.com Egypt became known as Amazon.eg, marking the end of Souq.com.

Contents

History

The website was founded in 2005 [7] [8] by Ronaldo Mouchawar and was originally a consumer-to-consumer auction site part of Maktoob Group. [9] In 2010, Wisam (Sam) Daoud joined Souq from eBay as Chief Technology Officer and led the transformation of the business from auctions to a fixed price catalog based business similar to Amazon.com. [10] In late 2012 Asif Keshodia joined as CFO on the heel of Souq's first major funding round led by Cape Town, South Africa-based Naspers and NYC hedge fund Tiger Global Management. [11]

In March 2014, Naspers invested another $75 million in the company, [12] [13] bringing to $150 million the total Souq.com raised since its inception, the largest amount raised by any internet-based business in the Middle East. [13] [10]

The company was backed by Tiger Global Management and Naspers Ltd. as of 2015, among other companies, and headquartered in Dubai. [13] In October 2015, it was reported that in a round of fundraising, the company was valued at around $1 billion. At the time, it had around 10 million visitors monthly in the 2nd place after Digikala with 51 million visitors monthly. [13]

On March 27, 2017, Emaar Properties made an offer for Souq of $800 million. [7] On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for an unknown value. [7] [14] A source told The Wall Street Journal the deal was worth around $700 million, [14] while the Financial Times reported that the deal was "understood to be worth more than $650m". [15] The BBC also reported that Amazon might be paying about $650 million. [7] The deal was expected to be completed later in 2017. [7]

With the acquisition, Souq.com became a subsidiary of Amazon, acting as Amazon's arm into the Arab world. In May 2019, Souq.com UAE became Amazon.ae, and in September of the same year Amazon launched the Amazon DSP in the UAE. In June 2020, Souq.com KSA became amazon.sa. On September 1, 2021, Souq.com Egypt became amazon.eg, marking the end of Souq.com. [16]

Overview

As of March 2017, it sold over 8.4 million products in 31 categories, including "consumer electronics, fashion, health and beauty, household goods and baby." [7] It also had around 45 million visits per month. [7] It was the largest e-commerce platform in the Arab world in 2016, [17] often described as the Amazon of the Middle East. [4] As of 2014, the site delivered to the United Arab Emirates, Saudi Arabia, Kuwait, Egypt, Bahrain, Oman, and Qatar. [12]

By March 2017, Souq.com had localized operations in Saudi Arabia, United Arab Emirates, and Egypt, [7] which as of 2014 equated to semi-automated modern fulfillment centers in the United Arab Emirates, Saudi Arabia, Kuwait, and Egypt, measuring a total of 35,000 square meters. At the time the company had employed around 2,500 employees in engineering, retail, customer support, fulfillment, and last mile delivery sections. [12]

As of September 1, 2021, Souq.com has been completely replaced by Amazon as Egypt replaced Souq.com Egypt with Amazon.eg.[ citation needed ]

Souq.com subsidiaries

As of January 2018, Souq.com subsidiaries include their delivery arm – QExpress, payment platform – Payfort which became Amazon Pay in Dec 2020, [18] repair and service marketplace – Helpbit, and delivery marketplace Wing. [19]

See also

Related Research Articles

Yahoo! Maktoob was an online services company founded in Amman (Jordan). Maktoob.com was known as the first Arabic–English email service provider. In 2009, Yahoo! acquired Maktoob.com, making it Yahoo!'s official arm in the MENA region. As of January 31, 2023, Yahoo! Maktoob has been shut down; and therefore no longer publishes content.

<span class="mw-page-title-main">Géant Casino</span> French hypermarket chain owned by Casino Group

Géant Casino was a hypermarket chain based in Saint-Étienne, France, part of the French retailing giant Groupe Casino. It has been replaced by Casino #hyperFrais.

EFG Holding S.A.E. is an Egyptian financial services company present in the Middle East, North Africa, Sub-Saharan Africa, and South Asia regions and specializes in securities brokerage, asset management, investment banking, private equity and research in addition to finance lease, factoring, microfinance, Financial technology, mortgage, and insurance. EFG Holding serves a range of clients including sovereign wealth funds, endowments, corporations, financial institutions, high-net-worth clients and individual customers. EFG Hermes is listed on the Egyptian Exchange (EGX) and London (LSE) stock exchanges. EFG Hermes has offices in Egypt, the United Arab Emirates (UAE), the Kingdom of Saudi Arabia (KSA), Pakistan, Oman, Kuwait, Jordan, Kenya, Nigeria, UK, United States and Bangladesh with over 4,500 people from 25 nationalities. They serve clients from the Middle East, North Africa, Europe and the United States. Currently, EFG Holding is listed as number 13 in Forbes' Top 50 Listed Companies in Egypt 2023.

Majid Al Futtaim Holding is an Emirati holding company based in Dubai. The family-owned conglomerate owns and operates shopping malls, retail, and hotel establishments in the Middle East and North Africa.

<span class="mw-page-title-main">Rotana Hotels</span> Hotel company based in Abu Dhabi, UAE

Rotana Hotel Management Corporation PJSC is a hotel management company in the Middle East, Africa, the Balkans and Turkey. It has a portfolio of over 100 properties in 26 cities and operates six sub brands which include Rotana Hotels & Resorts, Centro Hotels by Rotana, Rayhaan Hotels & Resorts by Rotana, Arjaan Hotel Apartments by Rotana, Edge by Rotana and The Residences by Rotana.

<span class="mw-page-title-main">Israel–United Arab Emirates relations</span> Bilateral relations

Israel–United Arab Emirates relations had been jagged and fueled by mutual distrust and hatred for several decades, but in the 2010s, the countries' informal relations improved considerably and they began engaging in extensive unofficial cooperation based on their joint opposition to Iran's nuclear program and regional influence. In 2015, Israel opened an official diplomatic mission in Abu Dhabi to the International Renewable Energy Agency.

CashU was a Arabic fintech company providing a digital wallet and online payment services for customers in the Middle East and North Africa (MENA) region. The company was founded as a technology startup in July 2002 in association with online service company Maktoob in Amman, Jordan. It provided payment services for Maktoob online services. The company went through a number of rounds of investment from venture capital funds and changes in ownership until it eventually failed and went out of business around 2018.

<span class="mw-page-title-main">Egypt–United Arab Emirates relations</span> Bilateral relations

Since the independence of the United Arab Emirates from Britain in 1971, Egypt and the UAE relations were always at a good level and developing at an unprecedented rate. Egypt has an embassy in Abu Dhabi and consulate-general in Dubai while the UAE maintains an embassy in Cairo. The bond of friendship between the leaders of both countries has reflected on the growing political, economic and cultural ties between them, and as a result the UAE ranks first among Arab and foreign countries investing in Egypt. UAE and Egypt maintain a close economic ties and maintain trade between the two countries, with imports and exports between the two sides. The government of the UAE, by an order from Sheikh Khalifa bin Zayed Al Nahyan the President of UAE, gave Egypt cargo ships carrying 1,000,000 tonnes of wheat as a food gift to the people of Egypt. The UAE supported the overthrow of Mohamed Morsi in 2013, and has since become one of Egypt's closest allies in the Middle East, alongside Saudi Arabia and Bahrain.

<span class="mw-page-title-main">Tanfeeth</span>

Tanfeeth is a shared business services company located in Dubai, United Arab Emirates. The company is a subsidiary of Emirates NBD. Tanfeeth is the first large-scale shared services organization in the Gulf Cooperation Council. The company's name means "getting the job done" in Arabic.

Syrians in the United Arab Emirates include migrants from Syria to the United Arab Emirates, as well as their descendants. The number of Syrians in the United Arab Emirates was estimated to be around 242,000 in 2015.

Careem is a Dubai-based super app with operations in over 70 cities, covering 10 countries across the Middle East, Africa, and South Asia regions. The company, which was valued at over US$2 billion in 2018, became a wholly-owned subsidiary of Uber after being acquired for $3.1 billion in January 2020. Careem expanded into the food delivery business with Careem Now in November 2018, which evolved into Careem Food as well as the rapid grocery delivery service Careem Quik in 2020, and launched a digital payment platform, Careem Pay in April 2022. In April 2023, Careem's Super App business was spun out into a new legal entity, which e& acquired a 50.03% stake in, while Uber maintains full ownership of Careem's ride-hailing business. The Super App currently offers 20 digital services in the UAE including ride-hailing, food, grocery, micromobility, DineOut, and a subscription-based service - Careem Plus, amongst others.

<span class="mw-page-title-main">Ronaldo Mouchawar</span> Syrian entrepreneur

Ronaldo Mouchawar, is a Syrian entrepreneur. In 2005, he co-founded Souq.com, the largest e-commerce retailer in the Arab World, making the e-commerce retailer the region's first unicorn. When Amazon acquired Souq in 2017, Mouchewar became vice president of Amazon Middle East and North Africa. He is a veteran of Maktoob, the internet portal purchased by Yahoo in 2009.

<span class="mw-page-title-main">Fadi Ghandour</span> Jordanian businessman

Fadi Ghandour is a Lebanese Jordanian entrepreneur, investor, and philanthropist. He is the Executive Chairman of Wamda, a platform that builds and invests in entrepreneurship ecosystems across the Middle East and North Africa, Turkey and East Africa through Ecosystem Development programs and a venture capital fund investing in technology-enabled companies that operate in these markets.

Talabat is an online food ordering company founded in Kuwait in 2004. As of April 2021, Talabat operates in Kuwait, Saudi Arabia, Bahrain, the United Arab Emirates, Oman, Qatar, Jordan, Egypt, and Iraq. A subsidiary of Delivery Hero since 2016, Talabat became the largest online food ordering company in the Middle East.

Awok was an e-commerce company headquartered in Dubai, UAE. The company used to sell items such as clothing, fashion accessories, kitchenware, home appliances, consumer electronics and beauty products. Awok closed its business in the month of August 2020 due to global financial situation, as said by the company on their website, even though the company had raised $30 million in April 2019

Terrorism in the United Arab Emirates describes the terrorist attacks in the United Arab Emirates, as well as steps taken by the Emirati government to counter the threat of terrorism. Although terrorist attacks are rare, the UAE has been listed as a place used by investors to raise funds to support militants in Afghanistan, Pakistan, and the financing of the September 11 attacks. Businesses based in the UAE have been implicated in the funding of the Taliban and the Haqqani network. In the 72nd session of the UN General assembly in New York, UAE foreign minister Abdullah bin Zayed Al Nahyan affirmed the United Arab Emirates policy of zero tolerance towards terrorism financing.

Saygin Yalcin is a Dubai-based German entrepreneur and academic lecturer of Turkish origin. He founded sukar.com which was acquired by Souq.com, which was then acquired by Amazon for $580 million.

TIME Hotels Management is a UAE-based hotel management company founded in 2012. It is active across the Middle East and North Africa. It has seventeen properties across the United Arab Emirates, Qatar, Saudi Arabia, Morocco and Egypt.

<span class="mw-page-title-main">Instashop</span> E-commerce platform

InstaShop is an online marketplace company headquartered in Dubai, United Arab Emirates, connecting users to trusted local shops. Founded in 2015 as an online grocery delivery platform, InstaShop offers today 21 shopping categories that cater to every user needs. In August 2020, InstaShop was acquired by Delivery Hero in one of the biggest exits in the region to date, making InstaShop one of the leading players in the emerging category of quick commerce. Currently, the company operates in the United Arab Emirates and Egypt.

Mohammed Tayem is a public figure and entrepreneur from Jordan. He worked with the government of UAE and Egypt governments on tourism and events industries development and regulations. He is the CEO and Founder of Entourage Marketing and Events. His public and social activities include support for the Red Crescent, Dubai Cares, Palestine Children’s Relief Fund and the Dubai Autism Centre. 

References

  1. Lunden, Ingrid (March 28, 2017). "Amazon confirms acquisition of Souq, marking its move into the Middle East". TechCrunch . Retrieved April 3, 2017.
  2. "Amazon reaches deal to acquire Middle East e-commerce site Souq.com". CNBC. 28 March 2017.
  3. "Amazon 10-Q filing".
  4. 1 2 Montini, Laura (8 June 2015). "Meet Souq, the Amazon of the Middle East". Inc.com . Retrieved 21 July 2016.
  5. "Amazon officially launches in UAE, replaces Souq.com".
  6. "Souq becomes Amazon.sa in Saudi Arabia". The National. 17 June 2020. Retrieved 2020-06-21.
  7. 1 2 3 4 5 6 7 8 "Sign In/Log In to Souq.com".
  8. "Souq.com's revenue, funding, news & more | PipeCandy". pipecandy.com. Retrieved 2017-10-27.
  9. Attwood, Ed (5 April 2014). "Ronaldo Mouchawar: How I created Souq.com". ArabianBusiness.com. Retrieved 21 July 2016.
  10. 1 2 Sambidge, Andy (24 March 2014). "Dubai's Souq.com secures $75m funding boost". ArabianBusiness.com. Retrieved 21 July 2016.
  11. "2012 Funding Round".
  12. 1 2 3 Jones, Rory (24 March 2014). "Souq.com, Dubai-Based E-Commerce Site, Raises $75 Million". The Wall Street Journal Blogs. Retrieved 25 October 2015.
  13. 1 2 3 4 Nair, Dinesh (14 April 2015). "Tiger-Backed Souq.com Said Worth $1 Billion in Fundraising". Bloomberg. Retrieved 25 October 2015.
  14. 1 2 Parasie, Nicolas (March 28, 2017). "Amazon to Buy Middle East E-Commerce Site Souq.com". The Wall Street Journal . New York . Retrieved March 30, 2017.
  15. Megaw, Nicholas (March 28, 2017). "Amazon confirms Souq takeover in deal to dominate Middle East". Financial Times . Retrieved April 3, 2017.
  16. سوق بقى أمازون , retrieved 2022-03-24
  17. "About us | Souq.com". uae.souq.com. Retrieved 2016-02-11.
  18. "Payfort becomes Amazon Payment Services across MENA".
  19. "Souq acquires Wing". Archived from the original on 2020-08-07. Retrieved 2018-02-23.

Further reading