Zoox

Last updated

Zoox, Inc.
Company type Subsidiary
Industry Automotive
Founded2014;11 years ago (2014)
Founders
  • Tim Kentley-Klay
  • Jesse Levinson
Headquarters Foster City, California
Area served
Las Vegas, Nevada, United States
Key people
Aicha Evans (CEO)
Products Self-driving cars
Number of employees
c.2,200 (2023) [1]
Parent Amazon.com, Inc.
Website zoox.com

Zoox, Inc. is an American technology company subsidiary of Amazon developing driverless vehicles that provide mobility as a service. It is headquartered in Foster City, California, and has offices of operations in the San Francisco Bay Area and Seattle. Zoox sits in the Amazon Devices & Services organization alongside other Amazon units like Amazon Lab126, Amazon Alexa, and Kuiper Systems. [2] [3] [4]

Contents

History

Left to right: Jesse Levinson, Tim Kentley Klay, Steve Jurvetson and Mo Islam (2015) Visiting Jesse Levinson & the ZOOX co-founders at their global HQ and magic garage (16106392378).jpg
Left to right: Jesse Levinson, Tim Kentley Klay, Steve Jurvetson and Mo Islam (2015)

Zoox was founded in 2014 by Australian artist-designer Tim Kentley-Klay [5] [6] and Jesse Levinson, son of Apple Inc. chairman Arthur D. Levinson, who was developing self-driving technology at Stanford University. [7] The name "Zoox" is a reference to Zooxanthellae, a marine organism that, like the Zoox robotaxi, depends on renewable energy and is able to maintain a symbiotic relationship with organisms in its surrounding habitat. [8]

In January 2019, Zoox appointed a new CEO, Aicha Evans, who was previously the Chief Strategy Officer at Intel. [9] [10] On June 26, 2020, Amazon and Zoox signed a definitive merger agreement, under which Amazon acquired Zoox as a wholly owned subsidiary for over $1.2 billion. [11] [12] As is the case with other Amazon subsidiaries like Amazon Web Services, Zoox has no independent board of directors, but operates as a separate legal entity with its own governance structure. Zoox sits within the Amazon Devices & Services organization with Evans reporting into Amazon Senior Vice President, Panos Panay.

Services

Zoox service areas in the United States Zoox service US.svg
Zoox service areas in the United States
Service areas in the United States
StateMetro areaStatusLaunch dateArea served [13] Ref.
California San Francisco Announced [14]
Florida Miami Announced [15]
Nevada Las Vegas Free public trialSeptember 10, 2025 Las Vegas Strip [16]
Texas Austin Announced [15]

Technology

Early test vehicles at original Zoox headquarters in SLAC in 2016 Zoox Test Vehicles (50047425813).jpg
Early test vehicles at original Zoox headquarters in SLAC in 2016

Zoox is creating an entirely new autonomous vehicle targeted at the robotaxi market. [17] The company's approach is centered on the fact that a retrofitted vehicle is not optimized for autonomy. Zoox has applied the latest techniques in automotive, robotics and renewable energy to build a symmetrical, bi-directional battery-electric vehicle that solves for the unique challenges of autonomous mobility. [18] [19]

The company has used retrofitted Toyota Highlanders with their self-driving system in final preparation for their commercial vehicle reveal in December 2020. As of July 2018 test driving was taking place in both San Francisco's Financial District and North Beach districts, as well as Las Vegas. [20]

Progress and competition

Zoox prototype testing in San Francisco in 2019 Zoox autonomous prototype vehicle on Lombard St San Francisco dllu.jpg
Zoox prototype testing in San Francisco in 2019

In December 2018, Zoox became the first company to gain approval for providing self-driving transport services to the public in California. [21] [22] [23] By July 2018, according to Bloomberg, Zoox had raised $800 million in venture capital, at a valuation of $3.2 billion. [24] Draper Fisher Jurvetson is an investor in the company. In September 2020, Zoox became the fourth company in the State of California to receive permit to test driverless automobiles on public roads. [25] On December 14, 2020, Zoox showcased a fully autonomous, all-electric, purpose-built vehicle that is capable of driving up to 75 mph. [26] [27]

On March 20, 2019, Tesla, Inc. filed a lawsuit against Zoox and several now-former Tesla employees (who left Tesla for employment at Zoox) alleging theft of Tesla's proprietary information and trade secrets related to warehousing, shipping, and logistics in late 2018 and early 2019. [28] The lawsuit was settled for an undisclosed sum in April 2020 where Zoox "acknowledged that certain of its new hires from Tesla were in possession of Tesla documents pertaining to shipping, receiving, and warehouse procedures when they joined Zoox's logistics team". [29]

An electric Zoox Robotaxi in San Francisco in 2025 Zoox Autonomous Robotaxi - San Francisco May 2025 (4).jpg
An electric Zoox Robotaxi in San Francisco in 2025

In July 2022, Zoox self-certified that its purpose-built, fully autonomous, all-electric passenger vehicle met the existing Federal Motor Vehicle Safety Standards (FMVSS) without the need for regulatory changes or exemption requests. [30] The National Highway Traffic Safety Administration (NHTSA) has not granted Zoox an exemption from rules requiring vehicles to have controls including a steering wheel and pedals, and has an open investigation [31] into this claim. [32]

In 2023, Zoox was given approval by the California Department of Motor Vehicles (DMV) to begin testing self-driving robotaxis on open public roads with passengers on board. The DMV provided Zoox with a limited permit to operate on roads at speeds of up to 35 miles an hour at a designated area around its Foster City headquarters. [33] In June 2023, Zoox expanded its facilities and operations to Las Vegas, Nevada, after being authorized by the Nevada Department of Motor Vehicles to operate its autonomous robotaxis on public roads. [34]

In May 2024, the NHTSA launched an investigation into potential flaws in Zoox vehicles after two rear-end collisions involving motorbikes and Zoox vehicles. [35]

On August 6, 2025, the National Highway Traffic Safety Administration (NHTSA) issued an exemption for Zoox driverless vehicles [36] under its newly expanded Automated Vehicle Exemption Program. All of the purpose-built vehicles manufactured by Zoox and operating on public roads in the United States are now covered by this exemption. The Audit Query is now closed.

On September 10, 2025, Zoox officially launched the robotaxi service in Las Vegas as an initially free service to transport riders to and from fixed destinations along the Las Vegas Strip, with plans to expand to more resorts and entertainment spots in the coming months. [37] [38]

Accidents

As of August 15,2025, the National Highway Traffic Safety Administration (NHTSA) has logged 99 accidents involving Zoox vehicles in autonomous mode, of which only a small minority result in injury or property damage. [39]

List of notable Zoox accidents:

References

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  2. "Amazon to acquire autonomous driving startup Zoox". TechCrunch. June 26, 2020. Retrieved December 4, 2020.
  3. Patel, Nilay (October 12, 2021). "How Amazon runs Alexa, with Dave Limp". The Verge. Retrieved December 21, 2021.
  4. Kim, Eugene (October 28, 2020). "Amazon might be aiming its newly acquired Zoox self-driving division toward a full-on rivalry with Uber and Lyft". Business Insider. Retrieved December 21, 2021.
  5. "Company Overview of Zoox Inc". Bloomberg. Retrieved February 11, 2019.
  6. "Secretive robot-car maker Zoox opens up". San Francisco Chronicle. September 12, 2018. Retrieved February 11, 2019. Zoox sprang up in 2014 as the brainchild of Australian artist-designer Tim Kentley-Klay, who had no tech background but was excited about self-driving cars' potential.
  7. "The Wild Ride Of Zoox". Forbes. Retrieved February 11, 2019.
  8. Swisher, Kara (March 6, 2020). "Aicha Evans and Jesse Levinson: Self-driving taxis will be here in 2021". Recode Decode (Podcast). Vox. Retrieved March 7, 2020.
  9. Higgins, Tim (January 14, 2019). "Autonomous Vehicle Startup Zoox Names Intel Executive Aicha Evans as CEO". The Wall Street Journal.
  10. "Zoox CEO Aicha Evans reveals what will set the company's electric, self-driving cars apart from the rest". Business Insider.
  11. Amazon acquires self-driving start-up Zoox for over $1.2bn. Financial Times .
  12. Levy, Annie Palmer,Ari (June 26, 2020). "Amazon to buy self-driving technology company Zoox". CNBC. Retrieved July 17, 2020.{{cite web}}: CS1 maint: multiple names: authors list (link)
  13. The Zoox mobile app displays service areas.
  14. "The Zoox robotaxi rolls into San Francisco". November 11, 2024. Retrieved September 10, 2025.
  15. 1 2 "We're expanding testing to Austin and Miami". Zoox. June 5, 2024. Retrieved September 10, 2025.
  16. "Zoox is live in Las Vegas". Zoox. September 10, 2025. Retrieved September 10, 2025.
  17. "Zoox's driverless cars will operate like Lyft and Uber". CNBC. Retrieved February 11, 2019.
  18. Ohnsman, Alan. "Robotaxi Startup Zoox Becomes A Big Acquirer Of Tesla-Incubated Talent". Forbes. Retrieved February 11, 2019.
  19. "Zoox car: Mysterious Australian start-up worth $1.9b, but what do they do?". www.news.com.au. Retrieved February 11, 2019.
  20. Davies, Alex (July 20, 2018). "Zoox Flashes Serious Self-Driving Skills in Chaotic San Francisco". Wired. ISSN   1059-1028 . Retrieved February 11, 2019.
  21. "California lets self-driving startup Zoox offer autonomous rides". Reuters. December 21, 2018. Retrieved February 11, 2019.
  22. "Zoox Inc. Snags First California Permit To Transport Passengers In Self-Driving Cars". NPR. Retrieved February 11, 2019.
  23. Keck, Catie. "Self-Driving Car Company Zoox to Offer Free Rides in California". Gizmodo. Retrieved February 11, 2019.
  24. "$800 Million Says a Self-Driving Car Looks Like This". Bloomberg.com. July 17, 2018. Retrieved February 11, 2019.
  25. "Zoox becomes fourth company to land driverless testing permit in California". TechCrunch. September 18, 2020. Retrieved September 24, 2020.
  26. "Amazon's Zoox Unveils Robotaxi for Future Ride-Hailing Service". Bloomberg.com. December 14, 2020. Retrieved February 19, 2021.
  27. Matt McFarland (December 14, 2020). "Here's the robotaxi Amazon wants you to ride around in". CNN. Retrieved February 19, 2021.
  28. "UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF CALIFORNIA, Case No. 3:19-cv-01462, Document 1". March 20, 2019 via Scribd.
  29. "Self-driving startup Zoox settles Tesla lawsuit, lays off 100 workers". April 16, 2020.
  30. "The next step on our journey to public roads". Zoox. July 11, 2022. Archived from the original on July 11, 2022.
  31. https://static.nhtsa.gov/odi/inv/2023/INOA-AQ23001-2603.PDF
  32. Hawkins, Andrew J. (November 2, 2024). "Is Amazon's robotaxi company trying to sidestep federal safety laws?". The Verge . Retrieved May 29, 2025.
  33. Roy, Abhirup (February 13, 2023). "Amazon's Zoox tests robotaxi on public road with employees as passengers". Reuters.
  34. Bellan, Rebecca (June 27, 2023). "Zoox begins testing robotaxis on public roads in Las Vegas". TechCrunch.
  35. Thadani, Trisha; Duncan, Ian (May 24, 2024). "Major robotaxi firms face federal safety investigations after crashes". Washington Post. ISSN   0190-8286 . Retrieved May 26, 2024.
  36. "NHTSA issues first-ever demonstration exemption to American-built automated vehicles". U.S. Department of Transportation. August 6, 2025. Retrieved September 10, 2025.
  37. Roy, Abhirup; Sriram, Akash; Roy, Abhirup; Sriram, Akash (September 10, 2025). "Amazon's Zoox robotaxi opens to public with free service in Las Vegas". Reuters. Retrieved September 10, 2025.
  38. "Amazon's Zoox launches its robotaxi service in Las Vegas". AP News. September 10, 2025. Retrieved September 10, 2025.
  39. "Standing General Order on Crash Reporting". NHTSA. Retrieved September 16, 2025.
  40. Swan, Rachel (May 13, 2025). "A Zoox and an e-bike collided in S.F. Here's what it says about robotaxi safety". San Francisco Chronicle . Retrieved September 9, 2025.
  41. "Las Vegas crash involving Zoox autonomous vehicle sparks software update". KVVU-TV. May 7, 2025. Retrieved September 9, 2025.
  42. Bellan, Rebecca (May 23, 2025). "Zoox issues second robotaxi software recall in a month following collision". TechCrunch . Retrieved September 9, 2025.