Vocalink

Last updated
Vocalink
Company type Private
Industry Payments
Predecessor Voca Limited and LINK (UK)
FoundedJuly 2, 2007 (2007-07-02)[ citation needed ]
Headquarters,
Key people
Keith Douglas (CEO)
Elizabeth Fullerton-Rome (Independent Chair)
Owner Barclays plc, Nationwide Building Society and Santander (2.7%)
Mastercard (97.3%)
Website www.vocalink.com

Vocalink is a payment systems company headquartered in the United Kingdom, created in 2007 from the merger between Voca and LINK. [1] It designs, builds and operates the UK payments infrastructure, which underpins the provision of the Bacs payment system and the UK ATM LINK switching platform covering 65,000 ATMs and the UK Faster Payments systems. [2]

Contents

Vocalink processes over 90% of UK salaries, more than 70% of household bills and 98% of state benefits. [3] In 2013 the company processed over 10.5 billion UK payments with a value of over £5 trillion. [4] In July 2016 MasterCard purchased a 92% stake in the company, with the remainder to be held by UK banks for a period of three years. [5]

Background

In 1968, the Joint Stock Banks Clearing Committee chaired by Dennis Gladwell, set-up the Inter-Bank Computer Bureau to modernise the existing paper-based standing order system. Secure electronic funds transfer between banks was introduced from later that year, [6] significantly reducing both the processing time and human error associated with paper-based transactions, particularly bulk payments. [7] In 1971 the company adopted the name "Bankers Automated Clearing Services Limited", soon shortened to Bacs, which was formally adopted as the company's name in 1985. [8]

Cruickshank Report

In November 1998 HM Treasury commissioned a review of competition within the UK banking sector, to be chaired by Sir Don Cruickshank. Reporting in March 2000, The Cruickshank Report of competition within the UK banking sector recommended that: [9]

In response, on 1 December 2003, Bacs Payment Schemes Ltd (BPSL) was split from Bacs Limited. BPSL was established as a not for profit company with members from the banking industry, the purpose of which is to promote the use of automated payment schemes and govern the rules of the Bacs scheme. Bacs Limited owns the infrastructure to run the Bacs scheme. Bacs Limited was permitted to continue to use the Bacs name for one year, becoming Voca Limited on 12 October 2004. [11]

LINK Interchange Network Ltd was formed in 1985 to create interoperability between ATMs across the United Kingdom. It became an international network in the 1990s through connection with the MasterCard and Visa networks. In October 2002 LINK launched the first service that used ATMs as a retail channel, enabling the facility to top-up a mobile phone at an ATM, bringing banking and mobile phones together for the consumer. [12]

Faster Payments Service

In 2005 a joint proposal from Voca and LINK was selected to deliver the payment-processing infrastructure for the Faster Payments Service, a near real-time interbank transfer for internet and telephone banking. [13]

After Voca's bulk processing was brought together with LINK's real-time payment switching, the companies agreed to merge on 2 July 2007 to form VocaLink. [14] Since its launch in 2008, over 3 billion real-time faster payment transactions have been processed by VocaLink. [15]

UK payments infrastructure

Bacs

Bacs provides two payment products to consumers:

VocaLink provides the underlying BacsTEL-IP infrastructure for Bacs, [17] which processes over 5.6 billion of clearing and settlement of automated payments a year, [18] with a value of £4.2 trillion.

VocaLink provides the switching infrastructure behind LINK, the busiest ATM switching system in the world which switches over 3.5 billion card-initiated transactions from 130 million enabled cards annually. [19]

Faster Payments Service

VocaLink designed, built, and operates the infrastructure for the Faster Payments Service on behalf of the Faster Payments Scheme. Running in parallel with Bacs and CHAPS, launched in 2008 it enables interbank transfers in real-time. Since 2008, over three billion Faster Payments transactions have been securely processed by VocaLink. [20]

Mobile payments

Zapp

VocaLink has developed Zapp, a function that will reside within mobile banking apps to allow users to make real-time payments to retailers when shopping online or in-store. The service will be open to all financial institutions, merchants, acquirers, and consumers when it launches in 2015. [21] [ needs update ]

A Zapp payment works through secure digital 'tokens', which means that customers don't reveal any of their financial details to retailers. This also means that merchants do not need to store card details. [22] [23]

Zapp has been developed by VocaLink who operate the UK payments infrastructure. VocaLink processes over 90% of UK salaries, more than 70% of household bills and 98% of state benefits. In 2013 VocaLink processed over 10 billion transactions with a value of over £5 trillion.[ citation needed ]

Zapp is backed by four UK high street banks, meaning 18m consumer accounts are potentially Zapp-enabled: HSBC, Nationwide, Metro Bank, Santander.[ citation needed ]

International payments infrastructure

On 12 July 2010 through EAPS, LINK opened all UK cash machines to the similar German Girocard scheme operated by Zentraler Kreditausschuss. [24] Similarly the VocaLink agreement with the Pulse network allows Discover card and Diners Club International cardholders to use LINK ATMs. [25] VocaLink also provides a gateway service to Visa, MasterCard and China Union Pay.

Between 2007 and 2012, VocaLink operated a Single Euro Payments Area clearing and settlement mechanism, participating as a member of the European Automated Clearing House Association. The service was discontinued as a consequence of the low participation of VocaLink's shareholder UK banks into the platform. [26]

In May 2008, VocaLink signed a deal with the Swedish Automated Clearing House Bankgirot, to outsource part of the Swedish payments system. This was the first time that the processing of a national payments scheme has been transferred to a non-domestic player. [27]

In March 2014, in partnership with BCS Information Systems, VocaLink launched an immediate payments service, Fast And Secure Transfers (FAST) in Singapore, enabling fourteen Singaporean banks to offer the ability to transfer funds between bank accounts in real time. [28]

Mastercard acquisition

In July 2016, Mastercard announced that the company would be acquiring Vocalink. [29] [5] The acquisition was completed in May 2017 for a reported $920 million. [30] [31]

See also

Related Research Articles

<span class="mw-page-title-main">Debit card</span> Card used for financial transactions, usually without a credit line

A debit card, also known as a check card or bank card, is a payment card that can be used in place of cash to make purchases. The card usually consists of the bank's name, a card number, the cardholder's name, and an expiration date, on either the front or the back. Many of the new cards now have a chip on them, which allows people to use their card by touch (contactless), or by inserting the card and keying in a PIN as with swiping the magnetic stripe. These are similar to a credit card, but unlike a credit card, the money for the purchase must be in the cardholder's bank account at the time of the purchase and is immediately transferred directly from that account to the merchant's account to pay for the purchase.

The Australian financial system consists of the arrangements covering the borrowing and lending of funds and the transfer of ownership of financial claims in Australia, comprising:

<span class="mw-page-title-main">Bacs</span> Bank transfer system in the United Kingdom

Bacs Payment Schemes Limited (Bacs), previously known as Bankers' Automated Clearing System, is responsible for the clearing and settlement of UK automated direct debit and Bacs Direct Credit and the provision of third-party services. Bacs became a subsidiary of Pay.UK on 1 May 2018, and responsibility for direct debit, Bacs Direct Credit, the Current Account Switch Service, Cash ISA Transfer Service and the Industry Sort Code Directory was given to Pay.UK.

A payment system is any system used to settle financial transactions through the transfer of monetary value. This includes the institutions, payment instruments such as payment cards, people, rules, procedures, standards, and technologies that make its exchange possible. A payment system is an operational network which links bank accounts and provides for monetary exchange using bank deposits. Some payment systems also include credit mechanisms, which are essentially a different aspect of payment.

BancNet is a Philippine-based interbank network connecting the ATM networks of local and offshore banks, and the country's single interbank network in the Philippines in terms of the number of member banks and annual transactions. Due to its status as the country's single ATM switch operator, it is designated by the Bangko Sentral ng Pilipinas (BSP) as the country's national ATM network.

The Clearing House Automated Payment System (CHAPS) is a real-time gross settlement payment system used for sterling transactions in the United Kingdom.

MegaLink is a Philippine-based developer of mobile and banking software as well as a service provider for banks, specifically for Automatic Teller Machine (ATM) networks and point of sale systems for banks. From its establishment in 1989 until 2015, it has pioneered in the interconnectivity of several banks in the country by being the first Interbank Network with different banks as its members.

<span class="mw-page-title-main">Electronic funds transfer</span> Electronic transfer of money from one bank account to another

Electronic funds transfer (EFT) is the electronic transfer of money from one bank account to another, either within a single financial institution or across multiple institutions, via computer-based systems, without the direct intervention of bank staff.

<span class="mw-page-title-main">Payment card</span> Card issued by a financial institution that can be used to make a payment

Payment cards are part of a payment system issued by financial institutions, such as a bank, to a customer that enables its owner to access the funds in the customer's designated bank accounts, or through a credit account and make payments by electronic transfer with a payment terminal and access automated teller machines (ATMs). Such cards are known by a variety of names, including bank cards, ATM cards, client cards, key cards or cash cards.

An interbank network, also known as an ATM consortium or ATM network, is a computer network that enables ATM cards issued by a financial institution that is a member of the network to be used to perform ATM transactions through ATMs that belong to another member of the network.

<span class="mw-page-title-main">Malaysian Electronic Payment System</span>

The Malaysian Electronic Payment System (MEPS) is an interbank network service provider in Malaysia. In August 2017, MEPS merged with Malaysian Electronic Clearing Corporation Sdn Bhd (MyClear) to form Payments Network Malaysia Sdn Bhd (PayNet).

LINK is the UK’s main ATM network, which allows consumers to withdraw cash from ATMs which do not belong to their bank. It is the largest interbank network in United Kingdom. It is a not-for profit organisation and is regulated by the Bank of England, Financial Conduct Authority and Payment Systems Regulator.

<span class="mw-page-title-main">Faster Payments</span> British payment system

The Faster Payments Service (FPS) is a United Kingdom banking initiative to reduce payment times between different banks' customer accounts to typically a few seconds, from the three working days that transfers usually take using the long-established BACS system. CHAPS, which was introduced in 1984, provides a limited faster-than-BACS service for "high value" transactions, while FPS is focused on the much larger number of smaller payments, subject to limits set by the individual banks, with some allowing Faster Payments of up to £1million. Transfer time, while expected to be short, is not guaranteed, nor is it guaranteed that the receiving institution will immediately credit the payee's account.

ToDDaSO was an electronic payments service in the UK for the transfer of retail customer payment arrangements between different bank accounts in UK banks. ToDDaSO is an acronym that stands for Transfer of Direct Debits and Standing Orders.

<span class="mw-page-title-main">Girocard</span> Interbank network and debit card service

girocard is an interbank network and debit card service connecting virtually all automated teller machines (ATMs) and banks. It is based on standards and agreements developed by the German Banking Industry Committee.

The National Payments Corporation of India is an organization that operates retail payments and settlement systems in India. The organization is an initiative of the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA) under the provisions of the Payment and Settlement Systems Act, 2007, for creating a robust Payment & Settlement Infrastructure in India.

EBA Clearing is a provider of pan-European payment infrastructure wholly owned by shareholders that consist of major European banks.

LankaClear is the largest payments infrastructure provider in Sri Lanka. Established in February 2002, the organization is owned by the Central Bank of Sri Lanka (CBSL) and all CBSL-licensed commercial banks in the country. LankaClear is the operator of LankaPay, the country's largest interbank payment network.

<span class="mw-page-title-main">SIA S.p.A.</span>

SIA S.p.A. is an Italian company operating in the area of ICT, providing services to the banking and finance sector in addition to platforms for financial markets and e-payment services.

The Four Corners model, often referred to as the Four Party Scheme is the most used card scheme in card payment systems worldwide. This model was introduced in the 1990s. It is a user-friendly card payment system based on an interbank clearing system and economic model established on multilateral interchange fees (MIF) paid between banks or other payment institutions.

References

  1. "VocaLink Partners with BCSIS to Offer Immediate Payments in Singapore". P Newswire UK. 29 October 2012. Retrieved 16 April 2013.
  2. 1 2 "MasterCard swoops for Britain's ATM operator Vocalink". BBC News. 21 July 2016. Retrieved 21 July 2016.
  3. Ninth Report of Session 2010–11 (Report) (Vol 3 ed.). House of Commons Treasury Committee. 15 September 2010. p. 10.
  4. "Bacs Ltd and Charteris in new initiative to help major Bacs users". Charteris plc. 2004.
  5. "Bacs Corporate History". Bacs. Retrieved 15 May 2017.
  6. Wolgast, Michael (1 June 2014). "The Cruickshank report on competition in UK banking: Assessment and implications". Journal of Financial Regulation and Compliance. 9 (2): 161–170. doi:10.1108/eb025071.
  7. "The Cruickshank report: Competition in the banking industry under scrutiny". Practical Law Company. Retrieved 14 March 2013.
  8. "Bacs". Bacs. Retrieved 16 April 2013.
  9. "Top Up and Go". Top Up and Go. Retrieved 15 March 2013.
  10. Peachey, Kevin (22 May 2008). "How fast is faster payment plan?". news.bbc.co.uk/. Retrieved 14 March 2013.
  11. "Voca and LINK Announce Intention to Merge". The Global Treasurer. 2007-03-06. Retrieved 2024-03-28.
  12. "Late payments debt high enough to put UK SMEs out of business". www.sourcewire.com. 28 September 2012. Retrieved 14 March 2013.
  13. "Voca flicks the SOA switch - Voca has overhauled its IT architecture in preparation for pan-European payments". www.information-age.com. Retrieved 15 March 2013.
  14. Vanessa Zainzinger (28 September 2012). "Late payments debt high enough to put UK SMEs out of business". Real Business. Retrieved 19 July 2014.
  15. Leo Kelion (January 15, 2014). "UK lenders to offer Zapp payments in banking apps". BBC News. Retrieved July 22, 2014.
  16. "VocaLink, Zapp Bring Faster Payments to Retailers". Fintech Futures. 13 June 2016. Retrieved 28 March 2024.
  17. Jaekel, Brielle. "Mastercard looks to maximize mobile payments capabilities with VocaLink acquisition | Retail Dive". www.retaildive.com. Retrieved 2024-03-28.
  18. "DINERS CLUB INTERNATIONAL CARDS GAIN ACCESS TO THE LINK ATM NETWORK" . Retrieved 16 May 2017.
  19. "VocaLink launches Fast payments service in Singapore". Electronic Payments International. 2014-05-08. Retrieved 2021-03-09.
  20. Lunden, Ingrid (2016-07-21). "MasterCard jumps into UK payments technologies, buys VocaLink for up to $1.14B". TechCrunch. Retrieved 2024-03-26.
  21. Peyton, Antony (2 May 2017). "Mastercard's $920m acquisition of VocaLink officially closes". Fintech Futures. Retrieved 26 March 2024.
  22. GTNews (2017-05-02). "Mastercard closes deal to acquire VocaLink". The Global Treasurer. Retrieved 2024-03-26.