Digital divide in South Africa

Last updated

The digital divide is described as the characterisation of the gap between individuals or countries that have access to information and communications technologies, primarily telecommunications and the Internet, and individuals or countries that do not. [1] This also includes, but is not limited to: access to computers, broadband, information literacy and digital skills.

Contents

The primary dimensions of the digital divide are geography (urban vs rural) and income (rich vs poor), but other dimensions include: gender (men vs women), age (young vs old), ethnicity or race (white vs black), linguistic (English-speaking vs non-English-speaking) and literacy (literate vs illiterate).

In particular, South Africa faces many developmental problems that make it one of the more complex societies in the world to map the digital divide in. [2] The country is divided by ethnic inequality and discrepancies in the level of development between different sectors. [3] These obstacles result in disparities in access to information and communications technology (ICT). This disparity is commonly known as the digital divide. There has been another major contributor, namely, Telkom and its monopolistic hold on the progress of ICT in South Africa. [4] South Africa faces unique challenges in addressing the digital divide, including ethnic inequality, disparities in development levels between different sectors, and a historically monopolistic telecommunications industry. Efforts to bridge the digital divide in South Africa involve a combination of government initiatives, non-governmental organizations (NGOs), non-profit organizations (NPOs), and public-private partnerships, all working towards increasing access to technology, promoting digital literacy, and enhancing digital skills among the population.

Telecommunications

South Africa started the development of a local telecommunications industry in 1958. [5] Despite a rather successful state policy for some two decades, the old state policies can no longer keep up with new designs of digital equipment. [5] Many proposals are currently being discussed within the government and the telecommunications industry itself for future development. [6] One attempt to liberalize the communications industry was to end the monopoly of Telkom and open up the sector for market competition. [7] In addition, since the change in technology is so rapid and radical, local firms find themselves increasingly obsolescent in technology because the import and manufacture of digital equipment are expensive and its continual updating is necessary. [8]

Government

The introduction of e-governance such as the implementation of online governmental websites has been proven to be a huge challenge to South Africa. Still, today the South African government impedes progress, many in this industry would agree, the reason they restrict growth in certain areas is simply that they have no understanding of the benefits. According to Kroukamp (2005), political leaders are reluctant to bring changes to the IT policies that are thought to be unnecessary. In many cases, changes are only made to satisfy the needs of the government instead of citizens. In the social context, available websites might not reach everyone, since people speak different mother tongues. [9]

Education

Between 2000 and 2003, there was a growth rate of 59 percent in the number of schools with computers, mainly in secondary schools. Despite a high growth rate, at the national level, 39 percent of schools in South Africa have computers and 26 percent use computers for teaching and learning. It follows that more than half of the schools in South Africa cannot provide students with any computer facility. Statistics have also shown that there is a stark regional disparity in the growth rate of ICT, with Gauteng, Northern Cape and Western Cape far ahead of other provinces. [10] In relation to Research, Africa has made a number of tangible developments which will assist greatly as part of its economic development

In both primary and secondary schools, basic computer knowledge is being taught. However, there is a disparity in the capabilities of students and teachers to use ICT effectively to integrate technology into teaching and learning. [11]

Internet

According to Internet World statistics, by the end of 2009, 10.8 percent of the entire population in South Africa has access to the Internet. [12] Having an average Internet speed of about 1 Mbit/s, the country's connection speed is below the 2 Mbit/s Broadband international average. [13] Hence, South Africa's low access rate to the Internet and below average connection speed make it difficult for the country to compete with other countries in attracting foreign investments. [7] In a study conducted in 2011, they estimate that internet access is only available to roughly fourteen percent of the African population. [14] This means that while the world's population is only composed of fifteen percent of Africans, around six percent of that subscribe to the internet. [15]

Initiatives for Digital Inclusion

A variety of digital inclusion efforts have been introduced in South Africa to tackle the digital divide. These endeavors are focused on providing access to ICTs, fostering digital literacy, and enhancing digital skills among the population. NGOs, NPOs, government projects, and public-private collaborations have all contributed to reducing the gap in digital accessibility and knowledge.

Digital Inclusion

A number of NGOs and NPOs are actively working to narrow the digital divide in South Africa. These organizations concentrate on various aspects of digital inclusion, such as enabling access to technology, nurturing digital literacy, and delivering training in digital skills. Some prominent organizations are:

Government Programs

The South African government has introduced several initiatives to address the digital divide, with an emphasis on infrastructure development, technology access, and digital skills training:

Public-Private Collaborations

Public-private partnerships have also contributed to addressing the digital divide in South Africa by pooling resources and expertise from both sectors to provide access to technology, digital skills training, and support for innovation:

See also

Related Research Articles

The digital divide is the unequal access to digital technology, including smartphones, tablets, laptops, and the internet. The digital divide creates a division and inequality around access to information and resources. In the Information Age in which information and communication technologies (ICTs) have eclipsed manufacturing technologies as the basis for world economies and social connectivity, people without access to the Internet and other ICTs are at a socio-economic disadvantage, for they are unable or less able to find and apply for jobs, shop and learn.

<span class="mw-page-title-main">International Computer Driving Licence</span> Computer literacy certification programme by ECDL Foundation

International Certification of Digital Literacy (ICDL), formerly known as European Certification of Digital Literacy (ECDL), is a computer literacy certification program provided by ECDL Foundation, a not-for-profit organisation. The ICDL / ECDL certification is a globally recognised information and communication technology (ICT) and digital literacy qualification.

The global digital divide describes global disparities, primarily between developed and developing countries, in regards to access to computing and information resources such as the Internet and the opportunities derived from such access.

<span class="mw-page-title-main">Information and communications technology</span> Extensional term for information technology

Information and communications technology (ICT) is an extensional term for information technology (IT) that stresses the role of unified communications and the integration of telecommunications and computers, as well as necessary enterprise software, middleware, storage and audiovisual, that enable users to access, store, transmit, understand and manipulate information.

<span class="mw-page-title-main">Education in South Africa</span> Overview of education in South Africa

Education in South Africa is governed by two national departments, namely the Department of Basic Education (DBE), which is responsible for primary and secondary schools, and the Department of Higher Education and Training (DHET), which is responsible for tertiary education and vocational training. Prior to 2009, both departments were represented in a single Department of Education. Among sub-Saharan African countries, South Africa has one of the highest literacy rates. According to The World Factbook - Central Intelligence Agency as of 2019, 95% of the population age 15 and over can read and write in South Africa were respectively literate.

Digital literacy is an individual's ability to find, evaluate, and communicate information using typing or digital media platforms. It is a combination of both technical and cognitive abilities in using information and communication technologies to create, evaluate, and share information.

<span class="mw-page-title-main">Internet in Africa</span> Internet access and usage in Africa

The Internet in Africa is limited by a lower penetration rate when compared to the rest of the world. Measurable parameters such as the number of ISP subscriptions, overall number of hosts, IXP-traffic, and overall available bandwidth are indicators that Africa is far behind the "digital divide". Moreover, Africa itself exhibits an inner digital divide, with most Internet activity and infrastructure concentrated in South Africa, Morocco, Egypt as well as smaller economies like Mauritius and Seychelles. In general, only 24.4% of the African population have access to the Internet, as of 2018. Only 0.4% of the African population has a fixed-broadband subscription. The majority of internet users use it through mobile broadband.

Over the past decade, there has been an increase in the use of information and communications technologies (ICTs) in China. As the largest developing country in the world, China faces a severe digital divide, which exists not only between mainland China and the developed countries, but also among its own regions and social groups.

Computer technology for developing areas is a field focused on using technology to improve the quality of life and support economic development in regions with limited access to resources and infrastructure. This area of research seeks to address the digital divide, which refers to the gap between those who have access to technology and those who do not, and the resulting inequalities in education, healthcare, and economic opportunities.

<span class="mw-page-title-main">Andile Ngcaba</span> South African businessman (born 1956)

Andile Abner Ngcaba is a South African businessman who has devoted most of his life and career to the field of technology, in particular communications.

The digital divide in the United States refers to inequalities between individuals, households, and other groups of different demographic and socioeconomic levels in access to information and communication technologies ("ICTs") and in the knowledge and skills needed to effectively use the information gained from connecting.

Information and communication technology (ICT) in Kosovo has experienced a remarkable development since 1999. From being almost non-existent 10 years ago, Kosovar companies in the information technology (IT) domain offer today wide range of ICT services to their customers both local as well as to foreign companies. Kosovo has the youngest population in Europe, with advanced knowledge in ICT.

<span class="mw-page-title-main">Digital divide in Canada</span> Overview of the role of the digital divide in Canada

The digital divide in Canada refers to the discrepancy that exists between Canadians who have access to information and communication technologies (ICT) and the benefits they provide compared to those who do not. This divide can be the result of many factors, including high costs for technology and online access, differences in the availability of online connectivity resources in different locations across the country, and lacking digital literacy. The digital divide in Canada also stems from income inequality among Canadians and differences in online practices exhibited by those of different age, gender, first language, and cultural background.

Educational technology in sub-Saharan Africa refers to the promotion, development and use of information and communication technologies (ICT), m-learning, media, and other technological tools to improve aspects of education in sub-Saharan Africa. Since the 1960s, various information and communication technologies have aroused strong interest in sub-Saharan Africa as a way of increasing access to education, and enhancing its quality and fairness.

<span class="mw-page-title-main">Digital divide in Nigeria</span> Internet divide for communication technology

The digital divide is a term used to describe the disadvantage in access to information which people without access to ICT suffer. Nigeria's digital divide refers to the inequality of Nigerian individuals, groups, or organizations with regard to access to Information and communications technology (ICT) infrastructure or to the internet for daily activities. The digital divide has been attributed to many factors among which is the high cost of computer equipment, lack of ICT skill and poor knowledge of available search engines. Lack of access to ICT makes it difficult for people to access information. The benefits of having access to ICT are numerous. ICT has the potential to promote other sectors of the economy such as agriculture, education, health, bank, defence etc. In times of emergency, ICT becomes an indispensable tool for overcoming the barriers of time and distance. Education, lack of electrical infrastructure, income, urban drift, and a variety of other social and political factors contribute to Nigeria's growing digital divide.

<span class="mw-page-title-main">Digital divide in Germany</span> Overview of the role of the digital divide in Germany

The digital divide in Germany, the second most populous state and leading economic powerhouse in Europe, refers to the ever-growing gap between members of society without computer or Internet access and those with access. There are several factors contributing to the digital divide in Germany, including age, gender, family structure, education, ethnicity, and motivation. With a large market of Information and Communications Technology (ICT) in Germany, there are still areas that don't have access to high-speed internet. Internet access in Germany is more available in big cities compared to rural communities. The German government has taken initiative to increase internet access through the rural communities by adding free internet access throughout the communities, as well as, increase internet education in schools.

<span class="mw-page-title-main">Digital divide by continent, area and country</span>

The digital divide is an economic and social inequality with regard to access to, use of, or impact of information and communication technologies (ICT). Factors causing the divide can vary depending on the country and culture, as can the potential solutions for minimizing or closing the divide.

The digital divide in Japan refers to inequalities between individuals, households, and other groups of different demographic and socioeconomic levels in Japan in access to information and communication technologies ("ICTs") and in the knowledge and skills needed to effectively use the information gained from connecting.

Digital inclusion involves the activities necessary to ensure equitable access to and use of information and communication technologies for participation in social and economic life including for education, social services, health, social and community participation. Digital inclusion includes access to affordable broadband Internet services, Internet-enabled devices, access to digital literacy training, quality technical support, and applications and online content designed to enable and encourage self-sufficiency, participation, and collaboration. Related concepts include digital divide, digital exclusion and digital inequality however digital inclusion focuses more on the strategies, policies and programs required to address the digital divide.

Gender digital divide is defined as gender biases coded into technology products, technology sector, and digital skills education. It can refer to women's lack of access to, use of, and professional development in computing work. The gender digital divide has changed throughout history due to social roles, economics, and educational opportunities.

References

  1. van Dijk, Jan A.G.M. (August 2006). "Digital divide research, achievements and shortcomings". Poetics. 34 (4–5): 221–235. doi:10.1016/j.poetic.2006.05.004. ISSN   0304-422X. S2CID   29576146.
  2. Lawrence Schlemmer and Valerie Møller. (1997). The Shape of South African Society and Its Challenges. Social Indicators Research, Vol. 41, No. 1/3, Quality of Life in South Africa. Pg 15 of 15-50.
  3. Angathevar Baskaran and Mammo Muchie. (2006). Bridging the Digital Divide. Adonis & Abbey Publishers Ltd. Pg 182.
  4. Kroukamp, H. (2005). E-governance in South Africa: are we coping. Acta Academia, Vol. 37, No. 2. Pg 52-69.
  5. 1 2 David Kaplan. (1989). State Policy and Technological Change-The Development of the South African Telecommunications Industry. Journal of Southern African Studies, Vol. 15, No. 4. Pg 566 of 565-580.
  6. Angathevar Baskaran and Mammo Muchie. (2006). Bridging the Digital Divide. Adonis & Abbey Publishers Ltd. Pg 508.
  7. 1 2 Angathevar Baskaran and Mammo Muchie. (2006). Bridging the Digital Divide. Adonis & Abbey Publishers Ltd. Pg 204.
  8. Angathevar Baskaran and Mammo Muchie. (2006). Bridging the Digital Divide. Adonis & Abbey Publishers Ltd. Pg 579.
  9. , Brand South Africa. The languages of South Africa. Retrieved 19 February 2012.
  10. Angathevar Baskaran and Mammo Muchie. (2006). Bridging the Digital Divide. Adonis & Abbey Publishers Ltd. Pg 202.
  11. Angathevar Baskaran and Mammo Muchie. (2006). Bridging the Digital Divide. Adonis & Abbey Publishers Ltd. Pg 203.
  12. , Internet World Stats. South Africa: Internet Usage and Marketing Report. Retrieved 19 February 2012.
  13. , Rudolph Muller. (Jan. 2011). State of South Africa's Internet. Retrieved 19 February 2012.
  14. The Click Foundation. (n.d.). Retrieved from https://www.clickfoundation.co.za/
  15. SchoolNet South Africa. (n.d.). Retrieved from https://www.schoolnet.org.za/
  16. The Digital Education Show Africa. (n.d.). Retrieved from https://www.terrapinn.com/exhibition/digital-education-africa/index.stm
  17. Department of Telecommunications and Postal Services. (2013). South Africa Connect: Creating opportunities, ensuring inclusion. Retrieved from https://www.dtps.gov.za/images/phocagallery/Popular_Topic_Pics/SA-Connect-Policy.pdf
  18. Operation Phakisa. (n.d.). Retrieved from https://www.operationphakisa.gov.za/operations/education/pages/default.aspx
  19. National Electronic Media Institute of South Africa. (n.d.). e-Skills Institute. Retrieved from https://www.nemisa.co.za/skills-development/e-skills-institute/
  20. Project Isizwe. (n.d.). Retrieved from https://www.projectisizwe.org/
  21. Microsoft 4Afrika Initiative. (n.d.). https://news.microsoft.com/en-xm/2019/10/08/microsofts-4afrika-initiative-how-its-impacted-south-africa-and-the-continent-seven-years-on/