Occupation | |
---|---|
Names | IT administrator, IT professional, System administrator, systems administrator, sysadmin, |
Occupation type | Profession |
Activity sectors | Information technology |
Description | |
Competencies | System administration, network management, analytical skills, thinking |
Education required | Varies from self study, certifications, and sometimes an Associate or Bachelor's degree in a related field. |
Business administration |
---|
Management of a business |
An IT administrator, system administrator, sysadmin, or admin is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems, especially multi-user computers, such as servers. The system administrator seeks to ensure that the uptime, performance, resources, and security of the computers they manage meet the needs of the users, without exceeding a set budget when doing so.
To meet these needs, a system administrator may acquire, install, or upgrade computer components and software; provide routine automation; maintain security policies; troubleshoot; train or supervise staff; or offer technical support for projects.
Many organizations staff offer jobs related to system administration. In a larger company, these may all be separate positions within a computer support or Information Services (IS) department. In a smaller group they may be shared by a few sysadmins, or even a single person.
Most employers [1] require a bachelor's degree in a related field, such as computer science, information technology, electronics engineering, or computer engineering. Some schools also offer undergraduate degrees and graduate programs in system administration. [2] [3] [4] [5] [6]
In addition, because of the practical nature of system administration and the easy availability of open-source server software, many system administrators enter the field self-taught.
Generally, a prospective employee will be required to have experience with the computer systems they are expected to manage. In most cases, candidates are expected to possess industry certifications such as the Microsoft MCSA, MCSE, MCITP, Red Hat RHCE, Novell CNA, CNE, Cisco CCNA or CompTIA's A+ or Network+, Sun Certified SCNA, Linux Professional Institute, Linux Foundation Certified Engineer or Linux Foundation Certified System Administrator, [7] among others.
Sometimes, almost exclusively in smaller sites, the role of system administrator may be given to a skilled user in addition to or in replacement of their duties.
The subject matter of system administration includes computer systems and the ways people use them in an organization. This entails a knowledge of operating systems and applications, as well as hardware and software troubleshooting, but also knowledge of the purposes for which people in the organization use the computers.
Perhaps the most important skill for a system administrator is problem solving—frequently under various sorts of constraints and stress. The sysadmin is on call when a computer system goes down or malfunctions, and must be able to quickly and correctly diagnose what is wrong and how best to fix it. They may also need to have teamwork and communication skills; as well as being able to install and configure hardware and software.
Sysadmins must understand the behavior of software in order to deploy it and to troubleshoot problems, and generally know several programming languages used for scripting or automation of routine tasks. A typical sysadmin's role is not to design or write new application software but when they are responsible for automating system or application configuration with various configuration management tools, the lines somewhat blur. Depending on the sysadmin's role and skillset they may be expected to understand equivalent key/core concepts a software engineer understands. That said, system administrators are not software engineers or developers, in the job title sense.
Particularly when dealing with Internet-facing or business-critical systems, a sysadmin must have a strong grasp of computer security. This includes not merely deploying software patches, but also preventing break-ins and other security problems with preventive measures. In some organizations, computer security administration is a separate role responsible for overall security and the upkeep of firewalls and intrusion detection systems, but all sysadmins are generally responsible for the security of computer systems.
A system administrator's responsibilities might include:
In larger organizations, some of the tasks above may be divided among different system administrators or members of different organizational groups. For example, a dedicated individual(s) may apply all system upgrades, a Quality Assurance (QA) team may perform testing and validation, and one or more technical writers may be responsible for all technical documentation written for a company. System administrators, in larger organizations, tend not to be systems architects, systems engineers, or systems designers.
In smaller organizations, the system administrator might also act as technical support, database administrator, network administrator, storage (SAN) administrator or application analyst.
A name server is a computer application that implements a network service for providing responses to queries against a directory service. It translates an often humanly meaningful, text-based identifier to a system-internal, often numeric identification or addressing component. This service is performed by the server in response to a service protocol request.
A terminal emulator, or terminal application, is a computer program that emulates a video terminal within some other display architecture. Though typically synonymous with a shell or text terminal, the term terminal covers all remote terminals, including graphical interfaces. A terminal emulator inside a graphical user interface is often called a terminal window.
In product development, an end user is a person who ultimately uses or is intended to ultimately use a product. The end user stands in contrast to users who support or maintain the product, such as sysops, system administrators, database administrators, information technology (IT) experts, software professionals, and computer technicians. End users typically do not possess the technical understanding or skill of the product designers, a fact easily overlooked and forgotten by designers: leading to features creating low customer satisfaction. In information technology, end users are not customers in the usual sense—they are typically employees of the customer. For example, if a large retail corporation buys a software package for its employees to use, even though the large retail corporation was the customer that purchased the software, the end users are the employees of the company, who will use the software at work.
A web hosting service is a type of Internet hosting service that hosts websites for clients, i.e. it offers the facilities required for them to create and maintain a site and makes it accessible on the World Wide Web. Companies providing web hosting services are sometimes called web hosts.
A live CD is a complete bootable computer installation including operating system which runs directly from a CD-ROM or similar storage device into a computer's memory, rather than loading from a hard disk drive. A live CD allows users to run an operating system for any purpose without installing it or making any changes to the computer's configuration. Live CDs can run on a computer without secondary storage, such as a hard disk drive, or with a corrupted hard disk drive or file system, allowing data recovery.
CUPS is a modular printing system for Unix-like computer operating systems which allows a computer to act as a print server. A computer running CUPS is a host that can accept print jobs from client computers, process them, and send them to the appropriate printer.
FCAPS is the ISO Telecommunications Management Network model and framework for network management. FCAPS is an acronym for fault, configuration, accounting, performance, security, the management categories into which the ISO model defines network management tasks. In non-billing organizations accounting is sometimes replaced with administration.
A network administrator is a person designated in an organization whose responsibility includes maintaining computer infrastructures with emphasis on local area networks (LANs) up to wide area networks (WANs). Responsibilities may vary between organizations, but installing new hardware, on-site servers, enforcing licensing agreements, software-network interactions as well as network integrity and resilience are some of the key areas of focus.
Remote administration refers to any method of controlling a computer or other Internet-connected device, such as a smartphone, from a remote location. There are many commercially available and free-to-use software that make remote administration easy to set up and use. Remote administration is often used when it's difficult or impractical to be physically near a system in order to use it or troubleshoot it. Many server administrators also use remote administration to control the servers around the world at remote locations. It is also used by companies and corporations to improve overall productivity as well as promote remote work. It may also refer to both legal and illegal remote administration.
Software deployment is all of the activities that make a software system available for use.
Safe mode is a diagnostic mode of a computer operating system (OS). It can also refer to a mode of operation by application software. Safe mode is intended to help fix most, if not all, problems within an operating system. It is also widely used for removing rogue security software.
A terminal server connects devices with a serial port to a local area network (LAN). Products marketed as terminal servers can be very simple devices that do not offer any security functionality, such as data encryption and user authentication. The primary application scenario is to enable serial devices to access network server applications, or vice versa, where security of the data on the LAN is not generally an issue. There are also many terminal servers on the market that have highly advanced security functionality to ensure that only qualified personnel can access various servers and that any data that is transmitted across the LAN, or over the Internet, is encrypted. Usually, companies that need a terminal server with these advanced functions want to remotely control, monitor, diagnose and troubleshoot equipment over a telecommunications network.
A dedicated hosting service, dedicated server, or managed hosting service is a type of Internet hosting in which the client leases an entire server not shared with anyone else. This is more flexible than shared hosting, as organizations have full control over the server(s), including choice of operating system, hardware, etc.
Tom Limoncelli is an American system administrator, author, and speaker. A system administrator and network engineer since 1987, he speaks at conferences around the world on topics ranging from firewall security to time management. He is the author of Time Management for System Administrators from O'Reilly; along with Christine Hogan, co-author of the book The Practice of System and Network Administration from Addison-Wesley, which won the 2005 SAGE Outstanding Achievement Award, and in 2007 with Peter H. Salus he has published a compilation of the best April Fools jokes created by the IETF entitled The Complete April Fools' Day RFCs.
A computer appliance is a computer system with a combination of hardware, software, or firmware that is specifically designed to provide a particular computing resource. Such devices became known as appliances because of the similarity in role or management to a home appliance, which are generally closed and sealed, and are not serviceable by the user or owner. The hardware and software are delivered as an integrated product and may even be pre-configured before delivery to a customer, to provide a turn-key solution for a particular application. Unlike general purpose computers, appliances are generally not designed to allow the customers to change the software and the underlying operating system, or to flexibly reconfigure the hardware.
Configurable Network Computing or CNC is JD Edwards's (JDE) client–server proprietary architecture and methodology. Now a division of the Oracle Corporation, Oracle continues to sponsor the ongoing development of the JD Edwards Enterprise Resource Planning (ERP) system, While highly flexible, the CNC architecture is proprietary and, as such, it cannot be exported to any other systems. While the CNC architecture's chief 'Claim to fame', insulation of applications from the underlying database and operating systems, were largely superseded by modern web-based technology, nevertheless CNC technology continues to be at the heart of both JD Edwards' One World and Enterprise One architecture and is planned to play a significant role Oracle's developing fusion architecture initiative. While a proprietary architecture, CNC is neither an Oracle nor JDE product offering. The term CNC also refers to the systems analysts who install, maintain, manage and enhance this architecture. CNC's are also one of the three technical areas in the JD Edwards Enterprise Resource Planning ERP which include developer/report writer and functional/business analysts.
In computing, a firewall is a network security system that monitors and controls incoming and outgoing network traffic based on configurable security rules. A firewall typically establishes a barrier between a trusted network and an untrusted network, such as the Internet, or between several VLANs.
MicroSIP is a lightweight, open-source software application that enables users to make Voice over IP (VoIP) calls using the SIP standard. It is designed to be simple, easy to use, and resource-efficient, making it an ideal choice for low-resource devices, such as older computers, and for users who need a minimalistic VoIP client. MicroSIP allows users to initiate audio and video calls, as well as exchange messages, via SIP-based VoIP networks.
Infrastructure as code (IaC) is the process of managing and provisioning computer data center resources through machine-readable definition files, rather than physical hardware configuration or interactive configuration tools. The IT infrastructure managed by this process comprises both physical equipment, such as bare-metal servers, as well as virtual machines, and associated configuration resources. The definitions may be in a version control system, rather than maintaining the code through manual processes. The code in the definition files may use either scripts or declarative definitions, but IaC more often employs declarative approaches.
A DevOps toolchain is a set or combination of tools that aid in the delivery, development, and management of software applications throughout the systems development life cycle, as coordinated by an organisation that uses DevOps practices.
This article incorporates public domain material from Occupational Outlook Handbook (2010-11 ed.). Bureau of Labor Statistics.