A brand blunder is an error associated with the branding of a product, especially a new product in a new market. Reasons for such slips include the lack of understanding of the language, culture and consumer attitudes in the new market.
There are numerous examples of brand blunders in marketing history; there are also numerous urban legends surrounding brand blunders, where there is little evidence of an actual blunder.
Problems with international product branding are often associated with the process of language localisation, in which the product brand name or advertising slogan carries a different meaning in the language of the target market. [1] In addition to linguistic aspects, issues of cultural sensitivity can affect the success of a brand. [2]
This is a risk faced by companies entering a new market. In international marketing, a brand name must be distinctive and easy to pronounce across multiple markets, but it must not have unintended negative or obscene connotations. This risk is usually mitigated by factoring cultural research into a branding strategy. [3]
Examples of brand names which have proved unsuitable for use in most English-speaking countries have included: [3]
Brand names and advertising campaigns which have proved controversial throughout their existence have included the following instances:
The rise of the internet has provided new ways for marketers to interact with the public. The resultant seemingly trial-and-error attempts to capitalize on new technologies have resulted in some of the most public brand blunders in recent memory.
Urban legends about brand blunders are popular, because they use familiar urban legend motifs such as the incompetent corporation or the ignorant foreigner. Often the reality is far less dramatic, and the stories, which are even retold in marketing textbooks as cautionary tales, are rarely backed up by researched data about sales.
Advertising is the practice and techniques employed to bring attention to a product or service. Advertising aims to present a product or service in terms of utility, advantages and qualities of interest to consumers. It is typically used to promote a specific good or service, but there are a wide range of uses, the most common being commercial advertisement.
Hyundai Motor Company, often referred to as Hyundai Motors, and commonly known as Hyundai, is a South Korean multinational automotive manufacturer headquartered in Seoul, South Korea, which was founded in 1967. Currently, the company owns 33.88 percent of Kia Corporation, and fully owns two marques including its luxury cars subsidiary, Genesis, and their electric vehicle brand Ioniq. The three brands altogether make up the Hyundai Motor Group.
Doritos is an American brand of flavored tortilla chips produced by Frito-Lay, a wholly owned subsidiary of PepsiCo. The concept for Doritos originated at Disneyland at a restaurant managed by Frito-Lay.
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Kleenex is a brand name primarily known for their line of facial tissues. Often used informally as a genericized trademark for facial tissue, Kleenex is a registered trademark of Kimberly-Clark applied to products made in 78 countries. The brand has other paper products like napkins and toilet roll.
Snickers is a chocolate bar consisting of nougat topped with caramel and peanuts, all encased in milk chocolate. The bars are made by the American company Mars Inc. The annual global sales of Snickers is over $380 million, and it is widely considered the bestselling candy bar in the world.
Rinso is a brand name of laundry soap and detergent marketed by Unilever. The brand was created by Robert Spear Hudson and originally branded Hudson's Soap, which was sold to Lever Brothers of Port Sunlight, England, in 1908. It was introduced in the United States by Lever Brothers Company in 1918.
DoubleClick Inc. was an American advertisement company that developed and provided Internet ad serving services from 1995 until its acquisition by Google in March 2008. DoubleClick offered technology products and services that were sold primarily to advertising agencies and mass media, serving businesses like Microsoft, General Motors, Coca-Cola, Motorola, L'Oréal, Palm, Inc., Apple Inc., Visa Inc., Nike, Inc., and Carlsberg Group. The company's main product line was known as DART, which was intended to increase the purchasing efficiency of advertisers and minimize unsold inventory for publishers.
In advertising and marketing, foreign branding is the use of foreign or foreign-sounding brand names for companies, goods, and services to imply they are of foreign origin, generally to make them appear to come from a place that seems attractively fitting, or at least exotic. It may also be done if the country of origin has a poor image, in order to make customers believe that a company and/or its products originate from a country seen more favourably.
Pepsi Max is a low-calorie, sugar-free cola, marketed by PepsiCo as an alternative to Pepsi and Diet Pepsi, except for Norway, where it is the main Pepsi flavor. Pepsi Max is available primarily in Asian, European and Australia/New Zealand markets. While Pepsi Max was released in April 1993, it did not become available in the United States until 2007. In the US this different product was renamed Pepsi Zero Sugar in 2016.
Cheetos is a crunchy corn-cheese puff snack brand made by Frito-Lay, a subsidiary of PepsiCo. Fritos creator Charles Elmer Doolin invented Cheetos in 1948, and began national distribution in the United States. The initial success of Cheetos was a contributing factor to the merger between The Frito Company and H.W. Lay & Company in 1961 to form Frito-Lay. In 1965 Frito-Lay became a subsidiary of The Pepsi-Cola Company, forming PepsiCo, the current owner of the Cheetos brand.
Mello Yello is a highly caffeinated, citrus-flavored soft drink produced, distributed and created by the Coca-Cola Company that was introduced on March 12, 1979, to compete with PepsiCo's Mountain Dew.
Indonesian slang vernacular, or Jakarta colloquial speech is a term that subsumes various urban vernacular and non-standard styles of expression used throughout Indonesia that are not necessarily mutually intelligible. Regional slang from the capital of Jakarta, based on Betawi language, is however heavily exposed and promoted in national media, and considered the de facto Indonesian slang. Despite its direct origins, Indonesian slang often differs quite significantly in both vocabulary and grammatical structure from the most standard form of Indonesia's national language. These expressions are neither standardized nor taught in any formal establishments, but rather function in daily discourse, usually in informal settings. Several dictionaries of bahasa gaul has been published. Indonesian speakers regularly mix several regional slangs in their conversations regardless of origin, but depending on the audience and the familiarity level with the listeners.
Nicotine marketing is the marketing of nicotine-containing products or use. Traditionally, the tobacco industry markets cigarette smoking, but it is increasingly marketing other products, such as electronic cigarettes and heated tobacco products. Products are marketed through social media, stealth marketing, mass media, and sponsorship. Expenditures on nicotine marketing are in the tens of billions a year; in the US alone, spending was over US$1 million per hour in 2016; in 2003, per-capita marketing spending was $290 per adult smoker, or $45 per inhabitant. Nicotine marketing is increasingly regulated; some forms of nicotine advertising are banned in many countries. The World Health Organization recommends a complete tobacco advertising ban.
Froster is a brand of iced frozen carbonated beverage sold at Circle K in the United States, Canada, Ireland, and Lithuania.
Hyundai Motor India Limited (HMIL) is the Indian subsidiary of the South Korean automobile manufacturer Hyundai Motor Company. It is the second largest car manufacturer in India.
Global advertising or international advertising consists of collecting, processing, analyzing and interpreting information. There are two main purposes of international advertising research: (1) to assist business executives to make profitable international advertising decisions for their specific products and services and (2) to contribute to general knowledge of international advertising that is potentially useful to a variety of business executives, educators, government policy makers, advertising self-regulatory organizations and others interested in understanding the process and effects international advertising.
The Hyundai Kona is a subcompact crossover SUV produced by the South Korean manufacturer Hyundai. The first-generation Kona debuted in June 2017 and the production version was revealed later that year. It is positioned between the Venue or Bayon and the Tucson in Hyundai crossover SUV line-up. The battery electric version called the Kona Electric was first launched in South Korea during the first half of 2018 and rolled out gradually worldwide afterwards.
Mizone, also known as Mizone Sports Water, is a formulated sports drink manufactured by Frucor Suntory, a Japanese-owned beverage company operating in Australasia. The main consumer targets are generally male athletes aged between 25 and 34, and likewise teenagers who are frequently active. In China, the drink is known as Maidong (脉动).