Compass Card (San Diego)

Last updated

Compass Card
Compass-logo.svg

Compass Card Examples

Compass Card Example.svg
2007 Series
Compass Card
Compass card 2010.svg
2010 Series
Compass Card
Location San Diego County
LaunchedMay 1, 2009 [lower-alpha 1]
DiscontinuedAugust 31, 2021;2 years ago (2021-08-31)
Successor Pronto
Technology
Operator Cubic Transportation Systems
Manager San Diego Association of Governments (SANDAG)
CurrencyUSD (Stored value credit; 4-day, 14-day and 30-day passes maximum load)
Auto rechargeAvailable upon request for registered cardholders
Validity
Retailed
Variants
  • Adult Compass Card
  • Youth Compass Card
    (50% Discount)
  • Senior-Disabled-Medicare Compass Card (75% Discount)
Website http://compass.511sd.com

The Compass Card (Spanish: Tarjeta Compass) was the first-generation smart card used for automated fare collection on public transport services within San Diego County, California. Administered by the San Diego Association of Governments (SANDAG), it was valid on a number of different travel systems in San Diego County including MTS buses, the San Diego Trolley, North County Buses, the Coaster and the Sprinter. The system was operated by Cubic Transportation Systems. Phased out over the third quarter of 2021, It was discontinued on August 31, and its successor, Pronto, launched the following day. [1]

Contents

Description

The Compass Card was an orange or yellow, credit-card-sized contactless smartcard which held a transit pass. The Compass Card card must be tapped on electronic readers when entering and transferring within the system in order to validate it. Compass Card readers were integrated in bus fareboxes and standalone readers are located just outside the paid area of rail stations. Because the San Diego Trolley, Coaster and Sprinter operate on a proof-of-payment system, fare inspectors randomly checked to make sure Compass Card users have validated their cards by using a wireless handheld unit. The cards were "recharged" in person from TVMs in rail stations, at MTS or NCTD Transit Offices, at Albertsons stores, or online. The card is designed to reduce the number of transactions at customer service centers. Initially the San Diego Association of Governments only offered monthly passes on the compass card system-wide, and 14-day passes via telephone. Stored cash value cards were introduced in 2017, [2] with plans in the future capable of automatically purchasing a day pass on the first tap.

Capabilities

Customers are able to perform the following transactions at the corresponding locations with a Compass Card as indicated below:

Legend
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Available and functioning
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Available and functioning

Full adult fare only

LocationsBuy a
new card
Reload an
existing card
Pay
with cash
Pay
with credit / debit
Sign up
for auto reload
Register
your card
The Transit Store
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Call 511 and say "Compass Card"
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Compass Card account management website Archived April 29, 2011, at the Wayback Machine
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Trolley, Coaster, and Sprinter ticket vending machines
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Select San Diego county Albertsons and check cashing locations

and Transit Center "MTS Station Shops"

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Implementation

The following process took place when a user tapped their card on a reader:

(to avoid counterfeited or stolen cards)
(rail validators synchronize data immediately, bus validators have a 12- to 24-hour delay)
(if applicable)

The next behavior depended on the reader:

Read errors that were displayed on the reader screen included, but not limited to:

Benefits

SANDAG offered the following benefits to all Compass Card users:

*Proof of eligibility will be needed at time of purchase and Photo ID will be printed on the compass card, replacing existing Transit IDs.

Notes

  1. Official launch date; pilot testing began in September 2008, and paper monthly passes discontinued in 2010

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References

  1. "MTS Board Approves Ride Free in September with Pronto" (Press release). San Diego Metropolitan Transit System. June 17, 2021. Retrieved June 19, 2021.
  2. "Introducing Compass Cash via YouTube". San Diego Metropolitan Transit system. June 27, 2017. Retrieved February 8, 2021.[ dead YouTube link ]
  1. Compass Card Archived July 13, 2008, at the Wayback Machine
  2. Metropolitan Transit System
  3. North County Transit District
  4. San Diego's Traffic, Transit and Commute Info Archived February 17, 2008, at the Wayback Machine
  5. Compass Card FAQs Archived October 7, 2011, at the Wayback Machine