The Essjay controversy was an incident in which Ryan Jordan, a Wikipedia editor who went by the username "Essjay", falsely presented himself as a university professor of religion from 2005 to 2007, during which time he was elected to top positions of trust by the community, including administrator and arbitrator. In July 2006, The New Yorker published an article about "Essjay", and mentioned that he was a university professor of religion. The New Yorker later acknowledged that they did not know his real name.
The controversy came to involve Wikipedia co-founder Jimmy Wales who, after initially defending Jordan, eventually asked for his resignation in March 2007. Jordan was eventually shown to have lied about his credentials, which he occasionally used as an argument to gain an upper hand in some discussions. The incident led to a critique of anonymity on Wikipedia, and a distrust of self-professed, anonymous experts among the Wikipedia community.
On July 26, 2006, Wikipedia critic Daniel Brandt started a thread on the unaffiliated discussion site Wikipedia Review titled "Who is Essjay?" (later retitled "Who is Essjay?, Probably he's Ryan Jordan" after Jordan's self-disclosure). [1] Essjay had stated on his Wikipedia user page that he taught graduate theology at a private university, and had doctorates in theology and canon law. [2]
Five days later, The New Yorker published an interview with Essjay which repeated some of the false claims on his user page. [3] In January 2007, Brandt contacted the author of the article in The New Yorker about the discrepancies in Jordan's biography and the exploitation of his supposed qualifications as leverage in internal disputes over Wikipedia content. The controversy that ensued focused on his falsification of a persona and qualifications, the impact of this deception on perceptions of Wikipedia (and its policies and credibility), and the quality of decisions made in his promotion, support, and employment. [4] [5] [6]
Reactions to the disclosure were diverse, encompassing commentary and articles in electronic, print, and broadcast media. [7] The Wikipedia community checked Essjay's edits to articles for errors and debated proposals to improve the project's handling of personal identification. During this time, Jordan spent less time editing the content of articles and more time addressing vandalism and resolving editorial disputes. [8]
Wikipedia co-founder Jimmy Wales initially supported Essjay's use of a persona, saying, "I regard it as a pseudonym and I don't really have a problem with it." [9] Later, around March 5, 2007, Wales withdrew his support and asked for Essjay's resignation from his positions with Wikipedia and Wikia. [8] [9] Wales stated that he withdrew his support when he learned that "Essjay used his false credentials in content disputes" on Wikipedia. [10]
Stacy Schiff, a Pulitzer Prize–winning journalist writing for The New Yorker, interviewed Essjay as a source for an article about Wikipedia ("Know It All"; July 31, 2006) after he was recommended to her by a member of the Wikimedia Foundation. According to The New Yorker, Essjay "was willing to describe his work as a Wikipedia administrator but would not identify himself other than by confirming the biographical details that appeared on his user page." [3]
During the interview, Jordan told The New Yorker and had previously stated on his Wikipedia user page that he held doctoral degrees in theology and canon law and worked as a tenured professor at a private university. [11] It was later discovered that he was 24 years old, and had dropped out of community college with no qualifications. [12] The New Yorker published a correction in February 2007, which brought the issue to broader public attention. [3]
The article said that Essjay spent some 14 hours or more a day on Wikipedia but was careful to keep his online life a secret from his colleagues and friends. It portrayed Essjay as often taking his laptop to class so he could be available to other Wikipedians while giving a quiz. He asserted that he required anonymity to avoid cyberstalking. [3]
Jordan, as Essjay, claimed he sent an email to a college professor using his invented persona's credentials, vouching for Wikipedia's accuracy. In the message he wrote in part, "I am an administrator of the online encyclopedia project Wikipedia. I am also a tenured professor of theology; feel free to have a look at my Wikipedia user page (linked below) to gain an idea of my background and credentials." [6] [13]
When Essjay was hired by Wikia in January 2007, he changed his Wikia profile and "came clean on who he really was", identifying himself as Ryan Jordan. [14] [15] [16] [17] [ excessive citations ] Other Wikipedia editors questioned Essjay on his Wikipedia talk page about the apparent discrepancy between his new Wikia profile and his previously claimed credentials. [18] [19] Essjay posted a detailed explanation in response to the first inquiry, stating that:
There are a number of trolls, stalkers, and psychopaths who wander around Wikipedia and the other Wikimedia projects looking for people to harass, stalk, and otherwise ruin the lives of (several have been arrested over their activities here)...You will eventually say something that will lead back to you, and the stalkers will find it...I decided to be myself, to never hide my personality, to always be who I am, but to utilize disinformation with regard to what I consider unimportant details: age, location, occupation, etc... [18]
He later commented on his Wikipedia user page about having fooled Schiff by "... doing a good job playing the part." [6] [20]
Wikipedia critic Daniel Brandt then wrote a letter reporting the identity discrepancy to Stacy Schiff and The New Yorker. [21] [4] In late February 2007, the magazine updated its article with a correction indicating that "Essjay now says that his real name is Ryan Jordan, that he is twenty-four and holds no advanced degrees, and that he has never taught." [3]
On February 23, 2007, Jimmy Wales announced the appointment of Essjay to Wikipedia's Arbitration Committee. Wales later asserted that the appointment was "at the request of and unanimous support of" the Arbitration Committee. [22]
On March 3, 2007, Andrew Lih, then an assistant professor and the director of technology at the Journalism and Media Studies Centre at the University of Hong Kong, [23] said on his blog that a portion of Essjay's comments on the incident entered "the dangerous domain of defamation and libel" against Stacy Schiff. Lih stated that on Essjay's Wikipedia talk page, Essjay had written, "Further, she [Schiff] made several offers to compensate me for my time, and my response was that if she truly felt the need to do so, she should donate to the Foundation instead." Lih noted: [24]
This is an accusation of the highest degree to make about a journalist. Paying a source for a story is an absolute no-no in the normal practice of print journalism. And it struck me immediately how incredible it was he would accuse Stacy Schiff, a Pulitzer Prize winning author writing for The New Yorker, of this crime. We either have a serious breach of ethics with Ms. Schiff or another dubious statement claim from Essjay. [24]
Lih wrote that he contacted Schiff for comment about whether she had offered to pay Essjay for his time and quoted her return email. In it, Schiff stated that Essjay's assertion was "complete nonsense". [24]
On March 6, 2007, Jordan's hometown newspaper published an article casting doubts about his January 2007 claims on his Wikia userpage that he had worked for the United States Trustee Program and had been a Kentucky paralegal. [12] On March 12, 2007, The New Yorker published a formal apology by Wales in its March 19 The Mail section. [25]
Speaking personally about Jordan, Wales said, "Mr. Ryan[ sic ] was a friend, and still is a friend. He is a young man, and he has offered me a heartfelt personal apology, which I have accepted. I hope the world will let him go in peace to build an honorable life and reputation." [26]
Essjay had responded at the time with a statement on his Wikipedia page, in part reading:
...I *am* sorry if anyone in the Wikipedia community has been hurt by my decision to use disinformation to protect myself. I'm not sorry that I protected myself; I believed, and continue to believe, that I was right to protect myself, in light of the problems encountered on the Internet in these trying times. I have spoken to all of my close friends here about this, and have heard resoundingly that they understand my position, and they support me. Jimbo and many others in Wikipedia's hierarchy have made their support known as well... [27]
Reaction from within the Wikipedia community to the Essjay/Jordan identity discrepancy was sharp, voluminous, and mixed. While most editors denounced at least some of his actions, responses ranged from offering complete support to accusing Jordan of fraud. [2]
As the controversy unfolded, the Wikipedia community began a review of Essjay's previous edits and some felt he had relied upon his fictional professorship to influence editorial consideration of edits he made. "People have gone through his edits and found places where he was basically cashing in on his fake credentials to bolster his arguments", said Michael Snow, a Wikipedia administrator and founder of the Wikipedia community newspaper, the Signpost. "Those will get looked at again." [2] In a disagreement over the editing of the article Imprimatur, for example, Essjay defended his use of Catholicism for Dummies by telling other editors, "This is a text I often require for my students, and I would hang my own Ph.D. on it's[sic] credibility." [2] [28]
Jimmy Wales proposed a credential verification system on Wikipedia following the Essjay controversy, but the proposal was rejected. Wales was "reported to be considering vetting all persons who adjudicate on factual disputes." [29] "I don't think this incident exposes any inherent weakness in Wikipedia, but it does expose a weakness that we will be working to address", Wales added. [26] He insisted that Wikipedia editors still would be able to remain anonymous if they wished. "We always prefer to give a positive incentive rather than absolute prohibition, so that people can contribute without a lot of hassle", Wales commented. However, he also warned that "It's always inappropriate to try to win an argument by flashing your credentials, and even more so if those credentials are inaccurate." [30] However, Florence Devouard, chair of the Wikimedia Foundation, was not supportive of his credential proposal, saying, "I think what matters is the quality of the content, which we can improve by enforcing policies such as 'cite your source,' not the quality of credentials showed by an editor." A formal proposal that users claiming to have academic qualifications would need to provide evidence before citing them in content disputes was eventually rejected by the Wikipedia community, [31] like all previous such proposals.
As a follow-up to his initial comments to The New Yorker, Wales wrote this apology to the magazine, which appeared in its March 19, 2007 issue:
I am writing to apologize to The New Yorker and Stacy Schiff, and to give some follow-up concerning Ryan Jordan (Editors' Note, March 5). When I last spoke to The New Yorker about the fact that a prominent Wikipedia community member had lied about his credentials, I misjudged the issue. It was not O.K. for Mr. Jordan, or Essjay, to lie to a reporter, even to protect his identity. [25]
Wales acknowledged that the controversy hurt the site’s credibility, noting "people do need to be aware of how [Wikipedia] is created and edited so they can treat it with the appropriate caution." [32] He expressed his regret that Essjay had "made a series of very bad judgments." He also commented that he hoped Wikipedia would improve as a result of the controversy. [25]
Larry Sanger, a co-founder of Wikipedia, who left the project in 2002, called Essjay's response "a defiant non-apology" [33] and elsewhere characterized Essjay's actions as "identity fraud". [34]
Andrew Orlowski, a frequent Wikipedia critic and writer for The Register —a British technology news and opinion website—criticized Jimmy Wales for hiring Essjay at the venture-capital-funded Wikia and for appointing him to the Wikipedia Arbitration Committee after Essjay had apparently admitted his previously claimed academic and professional credentials were false. Orlowski added that Essjay's actions betrayed a dangerous community mindset within Wikipedia. [34]
Others to comment negatively included ZDNet writer Mitch Ratcliffe, who asked "why lying about one's background qualifies a person to work for a company like Wikia, which proposes to help communities to record accurate information" and asked for additional details "such as when he fired Jordan and the reasons for the firing, as well as when he endorsed Jordan in public statements." [9]
Andrew Keen (author, Cult of the Amateur ) described the controversy as an example of ignoring expert guidance in favor of the "dictatorship of idiots." [35]
Following the media coverage of the Essjay controversy, a number of academics noted the damage to the credibility of Wikipedia. On March 2, 2007, a report in The Chronicle of Higher Education commented "the incident is clearly damaging to Wikipedia's credibility—especially with professors who will now note that one of the site's most visible academics has turned out to be a fraud." [40] Ross Brann, a professor of Judeo-Islamic studies at Cornell University in Ithaca, stated that Wikipedia lacks a process of scholarly review, saying, "They could make up your life if they wanted to." Brann also said that Wikipedia "has no place in the University", and he believed the Essjay incident would do nothing to change the unfavorable opinion that academics generally hold about the online encyclopedia. [41]
Media scholar Axel Bruns stated that while what Essjay did was "clearly deceptive and unethical" the controversy "does not undermine the Wikipedia model." [42]
Nicola Pratt, a lecturer in international relations at the University of East Anglia in England, stated, "The ethos of Wikipedia is that anyone can contribute, regardless of status... What's relevant is their knowledge as judged by other readers, not whether they are professors or not—and the fact the student [Essjay] was exposed shows it works." [43] In 2009, a lengthy article was published by the National Council of Teachers of English discussing the challenges of determining textual origins in college compositions, using a detailed history of the Essjay incident to set the context. [44]
Wikipedia, a free-content online encyclopedia written and maintained by a community of volunteers known as Wikipedians, began with its first edit on 15 January 2001, two days after the domain was registered. It grew out of Nupedia, a more structured free encyclopedia, as a way to allow easier and faster drafting of articles and translations.
The English Wikipedia is the primary English-language edition of Wikipedia, an online encyclopedia. It was created by Jimmy Wales and Larry Sanger on 15 January 2001, as Wikipedia's first edition.
Jimmy Donal Wales, also known as Jimbo Wales, is an American Internet entrepreneur, webmaster, and former financial trader. He is a co-founder of the non-profit free encyclopedia, Wikipedia, and the for-profit wiki hosting service Fandom. He has worked on other online projects, including Bomis, Nupedia, WikiTribune, and WT Social.
The free online encyclopedia Wikipedia has been criticized since its creation in 2001. Most of the criticism has been directed toward its content, community of established volunteer users, process, and rules. Critics have questioned its factual reliability, the readability and organization of its articles, the lack of methodical fact-checking, and its political bias. Concerns have also been raised about systemic bias along gender, racial, political, corporate, institutional, and national lines. Conflicts of interest arising from corporate campaigns to influence content have also been highlighted. Further concerns include the vandalism and partisanship facilitated by anonymous editing, clique behavior, social stratification between a guardian class and newer users, excessive rule-making, edit warring, and uneven policy application.
The reliability of Wikipedia and its user-generated editing model, particularly its English-language edition, has been questioned and tested. Wikipedia is written and edited by volunteer editors, who generate online content with the editorial oversight of other volunteer editors via community-generated policies and guidelines. The reliability of the project has been tested statistically through comparative review, analysis of the historical patterns, and strengths and weaknesses inherent in its editing process. The online encyclopedia has been criticized for its factual unreliability, principally regarding its content, presentation, and editorial processes. Studies and surveys attempting to gauge the reliability of Wikipedia have mixed results. Wikipedia's reliability was frequently criticized in the 2000s but has been improved; its English-language edition has been generally praised in the late 2010s and early 2020s.
Stacy Madeleine Schiff is an American former editor, essayist, and author of five biographies. Her biography of Véra Nabokov won the 2000 Pulitzer Prize in biography. Schiff has also written biographies of French aviator and author of The Little Prince, Antoine de Saint-Exupéry, colonial American-era polymath and prime mover of America's founding, Benjamin Franklin, Franklin's fellow Founding Father Samuel Adams, ancient Egyptian queen Cleopatra, and the important figures and events of the Salem Witch Trials of 1692–93 in colonial Massachusetts.
Wikia Search was a short-lived free and open-source web search engine launched by Wikia, a for-profit wiki-hosting company founded by Jimmy Wales and Angela Beesley. Wikia Search followed other experiments by Wikia into search engine technology and officially launched as a "public alpha" on January 7, 2008. The roll-out version of the search interface was widely criticized by reviewers in mainstream media.
Bomis, Inc. was a dot-com company best known for supporting the creations of free-content online-encyclopedia projects Nupedia and Wikipedia. It was co-founded in 1996 by Jimmy Wales, Tim Shell, and Michael Davis. By 2007, the company was inactive, with its Wikipedia-related resources transferred to the Wikimedia Foundation.
The Wikipedia Revolution: How a Bunch of Nobodies Created the World's Greatest Encyclopedia is a 2009 popular history book by new media researcher and writer Andrew Lih.
On Wikimedia Foundation projects, an Arbitration Committee (ArbCom) is a binding dispute resolution panel of editors. Each of Wikimedia's projects are editorially autonomous and independent, and some of them have established their own ArbComs who work according to rules developed by the project's editors and are usually annually elected by their communities. ArbComs generally address misconduct by administrators and editors with access to advanced tools, and a range of "real-world" issues related to harmful conduct that can arise in the context of Wikimedia projects. Rulings, policies and procedures differ between projects depending on local and cultural contexts. According to the Wikimedia Terms of Use, users are not obliged to have a dispute solved by an ArbCom.
Lawrence Mark Sanger is an American Internet project developer and philosopher who co-founded Wikipedia along with Jimmy Wales. Sanger coined Wikipedia's name, and provided initial drafts for many of its early guidelines, including the "Neutral point of view" and "Ignore all rules" policies. Prior to Wikipedia, he was the editor-in-chief of Nupedia, another online encyclopedia. He later worked on other encyclopedic projects, including Encyclopedia of Earth, Citizendium, and Everipedia, and advised the nonprofit American political encyclopedia Ballotpedia.
Fandom is a wiki hosting service that hosts wikis mainly on entertainment topics. The privately held, for-profit Delaware company was founded in October 2004 by Wikipedia co-founder Jimmy Wales and Angela Beesley. Fandom was acquired in 2018 by TPG Inc. and Jon Miller through Integrated Media Co.
In May 2005, an unregistered editor posted a hoax article onto Wikipedia about journalist John Seigenthaler. The article falsely stated that Seigenthaler had been a suspect in the assassinations of U.S. President John F. Kennedy and U.S. Attorney General Robert F. Kennedy.
Truth in Numbers? Everything, According to Wikipedia is a 2010 American documentary film that explores the history and cultural implications of the online, editable encyclopedia Wikipedia. The film considers the question of whether all individuals or just experts should be tasked with editing an encyclopedia.
The Wikipedia community, collectively and individually known as Wikipedians, is an online community of volunteers who create and maintain Wikipedia, an online encyclopedia. Since August 2012, the word "Wikipedian" has been an Oxford Dictionary entry. Wikipedians may or may not consider themselves part of the Wikimedia movement, a global network of volunteer contributors to Wikipedia and other related projects hosted by the Wikimedia Foundation.
The following outline is provided as an overview of and a topical guide to Wikipedia:
On Wikipedia, trusted users may be appointed as administrators, following a successful request for adminship. Currently, there are 847 administrators on the English Wikipedia. Administrators have additional technical privileges compared with other editors, such as being able to protect and delete pages and being able to block users from editing pages.