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Industry | Hospitality industry |
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Founder | Rami Zeidan |
Headquarters | New York, New York , United States |
Area served | North America |
Key people | Rami Zeidan |
Products | Hotels |
Number of employees | 72 (2022) |
Website | www |
Life House is a hotel brand, management and software company headquartered in New York City. It was founded in 2017 by Rami Zeidan and Yury Yakubchyk.
Life House opened its first hotel in Miami in January 2019. [1] Life House operates and brands independent hotels, using software that automates back office operations.
Unlike most hotel companies, which are backed by real estate investment trusts, Life House was the first U.S. hospitality company to also be backed by Silicon Valley venture capital. In 2018, the company announced its first capital raise with a $40 million funding round with Comcast Ventures, Trinity Ventures, and Rocket Internet. In July 2019, the company announced a $100 million funding round from real estate development firm Blue Flag Partners, bringing total outside contributions to $200 million in real estate equity and $10 million in venture capital investments. [2] Life House said it planned to use the capital to open new properties for travelers who want to “feel a better social connection, sense of community, and try something new”. [3] In December 2021, the company has raised $60 million in a Series C round of funding co-led by new investors Kayak and Inovia Capital. [4] Existing backers Tiger Global, Derive Ventures, Thayer Ventures, JLL, Trinity Ventures, Sound Ventures and Cooley LLP, among others, also participated in the financing, bringing the company's total venture capital raised since its 2017 inception to just over $100 million. In addition to the Fast Company award, in 2020, Life House was named one of PhocusWire Top 25 Startups. [5] As of April 2022, Life House operates over 55 hotels across North America. [6]
Life House began as a hotel brand and operator aimed at fixing “the broken and complex hotel operational model” to help small independent hotels with very little sophistication on the operational front. In 2020, the metasearch engine Kayak partnered with Life House to manage its first hotel in Miami Beach. [7] Kayak CEO Steve Hafner says the Miami Beach property will become a “design lab” to develop software for independent and boutique properties. The companies will also partner on two new hotels in Playa del Carmen, Mexico. Life House software technology stack includes a mobile housekeeping application that walks housekeepers step-by-step through the room cleaning protocol, an app that automates early check-in / late check-out decision making, VIP upgrades and amenities, and allows staff to focus on service rather than consummating transactions. [8] After proving its software on the hotels it owns and operators, and with significant ongoing investments from Silicon Valley, it now also offers a white-label product that independent hotels can use to automate their operations. [9]
In January 2019, Life House opened its first hotel in Miami's Little Havana neighborhood. [10] Formerly known as The Jefferson Hotel, the property was built in 1926 in Mission Style architecture. Life House renovated the property and brought it back to its original roots with Afro-Cuban ceramics, tropical plants, and artwork by Cuban artist Leandro Feal. Today, it has a total of five branded properties:
Its Nantucket property has won numerous accolades, including Conde Naste Travelers’ 2021 “Hot List” of top new hotels in the world, [15] Travel + Leisure's 2021 “It list” of the best new hotels in the world [16] and Architectural Digest's “Great Design Awards” for hotels. [17]
More Life House hotels are in development, including:
In 2019, Life House was named one of Phocuswire's Top 25 startups. Its Nantucket property has won numerous accolades:
In 2022, the company was named one of Fast Company's top 10 Most Innovative Travel Companies.
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